Administrative and Academic Support Units
Assessment Report Form for Year: 2012
Name of the Unit: Center for Teaching and Learning with Technology
CTLT Mission Statement
The Center for Teaching and Learning with Technology is dedicated to supporting excellent teaching and
student learning through the use of advanced technologies. We strive to provide excellent service and
thoughtful guidance to members of the Fairleigh Dickinson University faculty who employ advanced
technologies in their teaching. We also strive to keep abreast of rapid technological changes, and advise
the faculty on the best uses of the newest technologies.
1.
Departmental
Objective
CTLT has had a
long term goal of
improving faculty
enrollment in the
educational
technology
professional
development
workshop
sessions.
Means of
Assessment
Assessment of this
objective is
continuously being
conducted by
keeping records for
the number of
faculty who
registered for the
workshops as well as
actually attended the
sessions. In addition,
a record of the
number of sessions
for each workshop
topic is tracked and
whether any sessions
were cancelled.
The criteria for
success are
consistently
measuring the
registration data and
comparing it to past,
current, and future
semester workshops.
Summary of data
collected
Data has now been
collected for the
number of enrollments
for each workshop and
the number of
workshops that were
cancelled per campus.
The Metropolitan
campus had only one
cancelled session in
Spring 2012 and in Fall
2012 our workshop
attendance was on the
rise until Hurricane
Sandy. At our College at
Florham, fewer sessions
were cancelled than in
prior years.
Use of data (closing
the loop)
CTLT’s resources
have been more
effectively utilized
once we decided not
to run workshops
with less than three
faculty registered.
This has actually
lessened our
workload as the
faculty themselves
often advertise the
sessions among their
colleagues since they
know the session will
not run until there
are three
enrollments.
The overall participation
for the workshops has
steadily increased
following the
implementation and
advertising of the new
“45 Minute On the Go”
seminar series as well as
shortening our regular
semester workshops
from 2 hours to 90
minutes. These
initiatives were
introduced in Spring
2012 and are being well
For department and
group sessions,
Chairs and Directors
recruit their own
faculty while CTLT
provides the
instructor and
location. The number
of group and
department
workshops has
clearly increased this
year on the
Metropolitan
campus.
received by the
academic community.
Our other workshops
such as Group Sessions
and Department
workshops have steadily
increased; however, our
Virtual Workshops have
not been as successful
as we thought.
2.
CTLT has had the
long term goal of
improving the
quality of our
Teaching with
New Technologies
(TNT) Institute; a
multi-day
conference open
to all FDU faculty
and NJEdge.Net
members and
offered yearly
alternating
between College
at Florham and
the Metropolitan
Campus.
Assessment of this
objective is through
surveys conducted
for each session and
presentation, and the
overall Institute
survey as well as
through discussions
with faculty,
Chairs/Directors, and
Deans.
3.
CTLT has had the
long term goal of
continuously
improving our
Assessment of this
objective is through
continuous
discussions with
Data has been collected
for the past nine TNT
Institutes and changes
to the program have
been implemented each
year. Improvements
have been widespread
from program offerings
to logistical changes
such as decreasing the
number of days of the
conference from three
to two as we did this
past year. Additionally,
other improvements
were increasing the
length of each session
and incorporating
hands-on practices.
Discussions with Deans
have revealed interest
in and demand for
Quality Assurance
The clearest evidence
is that we are truly
able to schedule ondemand workshops
at the Metropolitan
Campus due to the
existence of our
Instructional Design
Studio. At the College
at Florham, we are
limited by availability
of computer labs,
and as such
attendance at our
workshops has
lagged on that
campus.
For our Virtual
Workshops, we
discussed with the
Deans and they plan
to strongly
encourage their
adjunct faculty to use
this service.
The data provided
each year has
increased the
Institute’s credibility
among the FDU
community and the
NJEdge.Net
community as an
effective and
meaningful program
encouraging quality
teaching and
teaching excellence
in online, blended,
and face-to-face
courses.
Our discussions have
stimulated the
creation of a wide
variety of new
4.
5.
course
development
services that we
provide FDU
faculty.
faculty,
Chairs/Directors, and
Deans as well as our
conversations with
colleagues (both
administrators and
faculty) at other
higher education
institutions that we
know through
NJEdge.Net.
CTLT strives to
keep downtime on
classroom
technologies to a
minimum.
CTLT collects data
weekly on the use of
overhead data
projectors in
classrooms. We also
check projector
functionality weekly.
This data informs us
as to when a bulb is
likely to fail, and thus
replace it before it
fails. This data also
shows us which
classrooms make the
most use of
technology, which
helps us know where
to prioritize future
development
projects.
CTLT has had the
long term goal of
optimizing the
In addition, the
University Helpdesk
is used when
reporting a problem
with classroom
technology.
CTLT collects
Webcampus data
each semester. This
resources for fully
online courses and
discussions with faculty
revealed an interest for
more workshops and
development
opportunities related to
iPads, social media,
mobile learning, and
other cutting-edge
technologies. In
addition to the data
provided via
Webcampus, we had
ample evidence that we
could and should
provide more advanced
topics in our training
agenda.
The use of the
University Helpdesk in
creating tickets for
classroom technologies
has streamlined the
process for knowing
which classrooms have
issues as well as
decreased the amount
of downtime for a
faculty member
teaching in that
classroom.
workshop topics,
leading to better and
more appropriate
service to our
community.
Furthermore, our
discussions have also
stimulated additional
interest in our other
programs concerning
Quality Assurance for
online courses.
In addition, CTLT’s data
has helped us
determine which
classrooms make the
greatest use of
technology.
Because of our
continued
monitoring of the
helpdesk tickets and
continued auditing of
all classroom
technologies, we
have reduced
downtime effectively
to zero in all rooms
(with a few rare
exceptions, due to
uncontrollable
circumstances).
Furthermore we
installed high
definition projectors
in the classroom that
are used most
frequently.
The data collected
showed that over 75%
of faculty use
We now archive
courses more
frequently and have
6.
storage
capabilities of
Webcampus,
thereby providing
improved services
to faculty and
students. In
addition, this goal
will provide future
cost effectiveness
in regards to our
Webcampus
hosting solution.
data shows us how
many classes are
using Webcampus,
and also how much
space each class is
taking. This helps
inform our training
schedule and also
any plans for future
space needs.
Webcampus.
Furthermore the data
showed that we needed
to archive data more
frequently and train the
community to backup
their data prior to
archiving.
developed how-to
guides for faculty to
backup their own
courses prior to
archiving. This
process has resulted
in a much smoother
Webcampus
operation.
CTLT strives to put
new classroom
technologies into
rooms where they
will be used most
frequently and
effectively.
CTLT conducts open
houses and other
faculty discussions,
where faculty can
report on their
experiences using
existing classroom
technologies and
what other
technologies they
would like to use for
teaching.
The most commonly
requested
enhancements were
high definition
technologies as well as
lecture capture.
Additionally, faculty
requested more training
opportunities.
We have now
outfitted all
classrooms with highquality speakers, and
DVD/VCR combos. In
addition, we are now
working on outfitting
all classrooms with
high definition
projectors.
This data helps us
know how to
prioritize future
projects.
7.
CTLT strives to
save the
University money
in classroom
technology repair,
installations, and
ongoing
maintenance.
CTLT has trained its
own staff in some
basic repair,
installations, and
ongoing maintenance
of projectors and
other classroom
technologies
approved by our risk
management office.
The cost effectiveness
of doing some in-house
repairs, ongoing
maintenance, and
portions of installations
has significantly saved
the University money by
decreasing outside
vendors’ costs.
Additionally, many
times in-house repairs
reduced downtime of
classroom technologies
We also have
purchased Echo 360,
one per campus. This
video recording
platform for faculty
to record lectures
and/or other
activities has been
highly utilized on the
Metropolitan
campus.
We now
automatically do
many repairs and
ongoing maintenance
of classroom
technologies inhouse as well as
prepare portions of
installations so that
the overall project
costs are reduced.
since there was no
waiting time for a
vendor to come and do
the repair.