Mental Health Urgent Care Resources
East and West Division
April 2013
Resources have been selected from the following:
CMS DoS
Right Care Pathway Cards
Please note - the information contained in this Directory is correct at time of publication. However please note that the DoS is a
dynamic resource and the availability of services may alter dependent upon local pressure on service provision. Clinical
Supervisors in the Emergency Operations Centre can access the live DoS to provide real time information to support your choice of
alternative service.
Cornwall and Isles of Scilly
Community Mental Health Teams
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Community Mental Health Team - Bodmin
Community Mental Health Team - Caradon
Community Mental Health Team - Kerrier (Redruth)
Community Mental Health Team - Penzance (Penwith
& Isles of Scilly)
Community Mental Health Team Carrick - Truro
Community Mental Health Team - St Austell
(Restormel)
Contact telephone number
01208 251446
01579 335226
01209 881888
Postcode
PL31 2QT
PL14 4EN
TR15 2SP
Opening hours
Mon - Fri 08:45 - 17:15
Mon - Fri 08:45 - 17:15
Mon - Fri 08:45 - 17:15
01736 575555
01872 356000
TR18 4NY
TR1 2SS
Mon - Fri 08:45 - 17:15
Mon - Fri 08:45 - 17:15
01726 291212
PL25 4QN
Mon - Fri 08:45 - 17:15
Cornwall and Isles of Scilly
Early Intervention Teams
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Contact telephone number
Postcode
Opening hours
Early Intervention Team - Bodmin (North Cornwall)
Early Intervention Team - Redruth (West Cornwall)
01208 251372
01209 881660
PL31 2QT
TR15 2SP
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Cornwall and Isles of Scilly
MIND
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Contact telephone number
Postcode
Opening hours
Mind - Camborne (West Cornwall)
Mind - Newquay
Mind - Restormal (Bodmin)
01209 714550
01637 871063
01208 892855
TR14 8JY
TR7 1BH
PL31 2LL
Mon - Fri 09:00 - 17:00
Mon - Fri 10:00 - 16:00
Mon - Fri 09:00 - 17:00
Cornwall and Isles of Scilly
Mental Health Services for Older People
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Older Persons - Bodmin (North Cornwall)
Older Persons - Liskeard (Caradon)
Older Persons - Penzance (Penwith & Isles of Scilly)
Older Persons - Redruth (Kerrier)
Older Persons - St Austell (Restormel)
Older Persons - Truro (Carrick)
Contact telephone number
01208 291212
01579 335226
01736 575555
01209 881888
01726 291212
01872 356000
Postcode
PL31 2QT
PL14 4EJ
TR18 4NY
TR15 2SP
PL25 4QW
TR1 2SS
Opening hours
Mon - Fri 08:45 - 17:15
Mon - Fri 08:45 - 17:15
Mon - Fri 08:45 - 17:15
Mon - Fri 08:45 - 17:15
Mon - Fri 08:45 - 17:15
Mon - Fri 08:45 - 17:15
Cornwall and Isles of Scilly
Services with Out of Hours provision
All services listed will accept referrals from ambulance clinicians. They are listed as being open 24 hours.
Service name
Contact telephone number
Postcode
Opening hours
Spectrum Domiciliary Care Service - Penryn
Home Treatment and Access to Mental Health
Services Out of Hours - Bodmin
Home Treatment and Access to Mental Health
Services Out of Hours - Redruth
01326 371000
TR10 8DB
24 hours
0845 2303901
PL31 2QT
24 hours
0845 2303902
TR15 2SP
24 hours
Torbay and South Devon
Mental Health Services for Older People
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Older People - Totnes and Dartmouth
Contact telephone number
01803 840431
Postcode
TQ9 5GH
Opening hours
Mon - Fri 09:00 - 17:00
Torbay and South Devon
Mental Health Wellbeing Access Teams
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Mental Wellbeing Access - Newton Abbot
Contact telephone number
01626 357335
Postcode
TQ12 4PT
Opening hours
Mon - Fri 09:00 - 17:00
Torbay and South Devon
Services with Out of Hours provision
All services listed will accept referrals from ambulance clinicians.
Service name
Crisis Resolution Home Treatment Team - Torbay
Contact telephone number
01803 654904
Postcode
TQ2 7AA
Opening hours
Service available 24/7
Torbay and South Devon
Specialist Services
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Contact telephone number
Postcode
Opening hours
Perinatal Mental Health Service - Torbay and South
Devon
01803 654605
TQ2 7AA
Mon - Fri 08:30 - 16:30
Devon
Mental Health Wellbeing Access Teams
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays. Please note differing opening hours for Exmouth, Honiton and Ilfracombe services.
Service name
Mental Wellbeing Access Barnstaple
Mental Wellbeing Access Bideford
Mental Wellbeing Access Crediton and Okehampton
Mental Wellbeing Access Exeter
Contact telephone number
01271 378781
01237 472379
01363 778600
01392 207799
Postcode
EX32 8ND
EX39 3BU
EX17 2AN
EX2 4TL
Mental Wellbeing Access Exmouth
01395 280300
EX8 1QS
Mental Wellbeing Access Honiton
01404 540100
EX14 2DB
Mental Wellbeing Access Ilfracombe
Mental Wellbeing Access Tiverton
01271 866349
01884 235710
EX34 8DR
EX16 6NP
Opening hours
Mon - Fri 08:00 - 16:30
Mon - Fri 09:00 - 17:00
Mon - Fri 08:00 - 18:00
Mon - Fri 08:30 - 17:00
Mon - Thur 09:00 - 17:00
Fri
09:00 - 16:30
Mon - Thur 09:00 - 17:00
Fri
09:00 - 16:30
Mon - Wed 08:00 - 18:00
Thur
08:30 - 17:00
Fri
09:00 - 16:30
Mon - Fri 09:00 - 17:00
Devon
MIND
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Contact telephone number
Postcode
Opening hours
Mind in Exeter and East Devon
01392 204499
EX2 4HA
Mind in Plymouth
01752 229962
PL4 8QE
Mon - Fri 09:00 - 17:00
Mon - Wed 10:00 - 18:00
Thur - CLOSED
Fri 10:00 - 14:00
Devon
Specialist Services
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Contact telephone number
Postcode
Opening hours
Perinatal Mental Health Service Exeter East and Mid
Devon
01392 406532
EX2 5DW
Mon - Fri 08:30 - 16:30
Devon
Mental Health Services for Older People
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Older People - West Devon
Older People's Community Mental Health - Exeter
Older People's Community Mental Health - Exmouth
Older People's Community Mental Health - Tiverton
Contact telephone number
01752 690967
01392 384429
01392 385770
01884 251038
Postcode
PL19 9AS
EX4 1DU
EX8 2NS
EX16 6NT
Opening hours
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Devon
Services with Out of Hours provision
All services listed will accept referrals from ambulance clinicians.
Service name
Contact telephone number
Postcode
Opening hours
Crisis Team Barnstaple
Crisis Team Exeter East and Mid Devon
01271 311835
01392 208540
EX31 4JB
EX2 5AF
Crisis Team West Devon and South Hams West
01752 439644
PL6 5AF
24 hours
24 hours
Mon - Fri 09:00 - 21:00
Sat/Sun 09:00 - 17:00
Somerset
Adult Community Mental Health Teams
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Adult Community Team - Bridgwater
Adult Community Team Taunton
Mendip Adult Community Team (The Bridge) Wells
South Somerset Community Adult Team Yeovil
Psychiatric Liaison Team Taunton
South Somerset Psychiatric Liaison Team Yeovil
Contact telephone number
01278 720 275
01823 368 350
01749 836 600
01935 428 420
01823 342 367
01935 411906
Postcode
TA6 5AT
TA2 7PQ
BA5 1TJ
BA20 2BN
TA1 5DA
BA20 2BX
Opening hours
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Somerset
Specialist Services
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Contact telephone number
Postcode
Opening hours
National Deaf Community Mental Health Service
South West
Somerset Learning Disability Service Taunton
01823 368 373
01823 423126
TA2 7PQ
TA1 4HE
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Somerset
Mental Health Services for Older People
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Older Person's Community Team Wellington
South Somerset Older Person's Community Team
(Day Service) Verrington - Wincanton
South Somerset Older Person's Community Team
Yeovil (Day Services)
Mendip Older People's Community Team Frome
South Somerset Older Persons Community Team
Yeovil
South Somerset Older Person's Team (Day Service)
Chard
Older Persons Community Team Taunton (incl
Taunton and Wellington)
Contact telephone number
01823 661 663
Postcode
TA21 8QQ
Opening hours
Mon - Fri 09:00 - 17:00
01963 828440
BA9 9DQ
Mon - Fri 09:00 - 17:00
01935 431 725
01373 455 801
BA20 2BN
BA11 1EJ
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
01935 443601
BA20 2BN
Mon - Fri 09:00 - 17:00
01460 67877
TA20 1YA
Mon - Fri 09:00 - 17:00
01823 368 350
TA2 7PQ
Mon - Fri 09:00 - 17:00
Somerset
Mental Health Services for Children and Adolescents
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Somerset Coast Specialist CAMHS Community Team
(West) Taunton
Mendip Specialist CAMHS Community Team Wells
Specialist CAMHS Young People's Unit Bridgwater
Specialist CAMHS Community Team Yeovil
Contact telephone number
Postcode
Opening hours
01823 368 368
01749 836 561
01278 454 141
01935 384 140
TA2 7PQ
BA5 1XL
TA6 5LX
BA20 2BX
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Somerset
Services with Out of Hours provision
All services listed will accept referrals from ambulance clinicians. Whilst there is some provision for Out of Hours referrals these
services do not operate 24 hours.
Service name
Contact telephone number
Postcode
Opening hours
Somerset Coast Crisis Resolution-Home Treatment
Team Bridgwater
South Somerset Crisis Resolution Team Yeovil
01278 720 292
01935 410 784
TA6 5AT
BA20 2BX
Mon - Sun 08:30 - 20:30
Mon - Sun 08:30 - 20:30
Dorset
Community Mental Health Teams
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Community Mental Health - Wimborne
Community Mental Health - Blandford
Community Mental Health - Sherborne
Community Mental Health - Weymouth Portland
Community Mental Health - Bridport
Community Mental Health - Christchurch
Community Mental Health - Dorchester
Community Mental Health - Poole
Community Mental Health - Purbeck
Community Mental Health - Shaftesbury
Contact telephone number
01202 858 300
01258 450610 or
01305 361721
01935 816552
01305 362060
01305 361680 or
01258 422371
01202 858100
01305 214500
01202 305062
01929 557735
01747 856711
Postcode
BH21 1HG
DT11 7DD
DT9 3JE
DT4 0QE
DT6 5DR
BH23 2JT
DT1 2ER
BH12 4NB
BH20 4HB
SP7 8HD
Opening hours
Mon - Fri 08:30 - 17:00
Mon - Fri 08:30 - 17:00
Mon - Fri 08:30 - 17:00
Mon - Fri 08:30 - 17:00
Mon - Fri 08:30 - 17:00
Mon - Fri 08:30 - 17:00
Mon - Fri 08:30 - 17:00
Mon - Fri 08:30 - 17:00
Mon - Fri 08:30 - 17:00
Mon - Fri 08:30 - 17:00
Dorset
MIND
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Contact telephone number
Postcode
Opening hours
Mind in Dorset
01202 392910
BH1 4JQ
Mon - Fri 09:00 - 17:00
Dorset
Mental Health Services for Older People
All services listed will accept referrals from ambulance clinicians. However they are not open 24 hours and are closed on weekends
and bank holidays.
Service name
Community Mental Health - Older People Weymouth
Community Mental Health - Older People Wimborne
Purbeck Ferndown and West Moors
Contact telephone number
01305 762505
01202 639560
01258 394045
Community Mental Health - Older People Blandford
Or 01305 361745
Community Mental Health - Older People Bridport
01308 426291
Community Mental Health - Older People Dorchester 01305 250861
Community Mental Health - Older People Sherborne 01935 815598
Community Mental Health - Older People Shaftesbury 01747 475266
Postcode
DT4 7TB
Opening hours
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
BH21 1SF
Mon - Fri 09:00 - 17:00
DT11 7DD
DT6 5DR
DT1 1QR
DT9 3JE
SP7 8BD
Mon - Fri 09:00 - 17:00
Mon - Fri 09:00 - 17:00
Mon - Fri 08:30 - 16:30
Mon - Fri 08:30 - 17:00
Dorset
Services with Out of Hours provision
All services listed will accept referrals from ambulance clinicians. Whilst there is some provision for Out of Hours referrals these
services do not all operate 24 hours.
Service name
Contact telephone
number
Postcode
Community Mental Health - Bournemouth East
01202 705641
BH7 6JE
Community Mental Health - Bournemouth North
01202 521997
BH11 8SR
Community Mental Health - Bournemouth West
01202 584440
BH2 5JW
Community Mental Health Team - Poole
01202 305062
BH12 4NB
Opening hours
Mon - Sun including Bank holidays
07:00 - 22:00
Mon - Sun including
Bank holidays
07:00 - 22:00
Mon - Sun including
Bank holidays
07:00 - 22:00
Mon - Sun including
Bank holidays
07:00 - 22:00
Forston Clinic Dorchester
Mental Health - Hanemann House Crisis Team
Bournemouth
Mental Health Crisis Response - Forston Clinic
Dorchester
01305 361300
DT2 9RJ
01202 652000
BH2 5JW
01305 361269
DT2 9RJ
24 hours
24 hours
Mon - Fri 17:00 - 23:00
Sat - Sun 09:00 - 23:00
CLOSED Bank Holiday