Employee Committee Minutes Monday 1st June 2015 11.00 -13.00 Head Office – Meeting Room 2, Head Office Date: Time: Venue: Attended by: Rick Noice, Glen Neckles, Matt Collins, Paula Lewis, Amy Foreman Note Taker: Fran Snoswell Agenda 1. Apologies from absent Committee Members Keri Fry – On Holiday David Browne – Attending a LAC review Madina Kamara-Aspin – Attending training Triona Patterson – has an emergency placement so unable to attend Sam Carpenter – car has broken down cannot get to the meeting Sue Screen – commitments to complete payroll means unable to attend Dave Brown – attending a LAC review Lauren Oakley/Donna – the committee has not been informed of their absence Gemma Putman – Portchester need a new representative due to Gemma now not being part of the team. 2. Actions from previous meeting NAME All Reps ACTION Seek the views of staff working in homes where ClearCare is present. General feedback is that the system is selfexplanatory and a good system. There have been a few issues with management getting used to setting tasks up on the system, however these are all learning curves. COMPLETION DATE Next meeting (20th April) Within the Portchester Road team there has been some apprehension about using the system and staff seem to be taking longer to complete paperwork than before due to wanting to make sure they complete it correctly. As time goes on and staff become confident the time spent on paperwork should reduce. There have been a couple of occasions where the system loses information that staff are in the middle of typing. Fran will speak to ClearCare regarding this. It was confirmed that all bank workers have a ClearCare log in so can use the system. If a bank worker is on shift and doesn’t have a log in for some reason they should use the ‘Emergency’ home log in and the shift leader should email Chris Bell to request that they have a log in set up. Agency workers do not have log in’s so can use the ‘Emergency’ log in if necessary. Seek feedback/ideas about the Cultural Calendar. Portchester Road recently had a successful Diversity Day with food/music from around the world. Matt asked if some photos could be sent to Chris to put in the newsletter. Matt has contacted a design company regarding them making a physical Cultural calendar. Abdi and Matt are working on pulling information together to produce a Calendar for 2015. Paula informed the committee that there will be a Fairways Stand at the Southampton Mela Fesitival on the 11th July if staff and young people wanted to attend. Inform teams regarding 360 feedback There has been a trial with management and the feedback is that it was successful. Representatives are unsure as to when the tool will be sent to all teams so unsure what communication they should be taking back to their teams. Matt will speak to Laura to get confirmation regarding this. Fran Ask Chris to set up a Foster Carer email group so cultural calendar events can be sent to them Fey Audin is now going to forward all Cultural 30th March Calendar emails to the Foster Carers. Matt Paula Karoline Speak to Abdi about a physical Cultural Calendar Complete Speak to Craig regarding more unit cars at the school. Matt has spoken to Craig and he agrees with the expansion of the school there will be a requirement for more unit cars. Craig confirmed that the process involves managers submitting a unit car request to Craig. If staff feel there is a need then they should pass this on to management. Ask Chris Bell for the timelines on a forum on the intranet In progress but no deadline as of yet. Speak to Tracy regarding an outreach representative. Matt and Tracy are going to speak to Outreach workers to organise a representative. Liaise with the training department about speaking about his role during the induction week It is now arranged that Matt will speak at the introduction section of Induction to explain to new starters his role within the company and inform them of the Employee Committee. Liaise with Abdi and the training department about specific training/information regarding unaccompanied asylum seekers Paula is arranging a meeting with a current foster carer and Abdi to get ideas for training. Inform Triona and HR when new foster carers start Ongoing Send information regarding 360 feedback process Complete Check with Chris as to why some foster carers are receiving motor vehicle emails Complete – Foster Carers will be receiving these emails if they are bank workers for Fairways. Next meeting (20th April) There is an induction w/c 30th March Next meeting (20th April) Ongoing 30th March Glen Send the long term sickness flow chart to Lauren Complete 30th March Action Who Speak to ClearCare regarding error on system FS Speak to Laura about 360 feedback and the representatives responsibility MC Organise an outreach representative and a new one for Portchester MC 3. Christmas Party (Awards) – Matt The Christmas Party has been arranged and Chris will be sending out information shortly. An idea to create staff motivation and to recognise some members of staff is to have an awards presentation at the Christmas Party. Awards can be for titles such as inspirational/team player/outstanding commitment etc. It was agreed that representatives will speak to their teams to get their views on this idea and ideas about what the award titles should be. Action Who Seek views on what the Christmas awards should recognise All 4. Idea/recommendation regarding minutes/communications of meeting – David Browne. Minutes to be more eye-catching to generate interest, perhaps send out a summary maybe taking some formatting from the newsletter, with bullet points and phrased in a way to attract interest, could include any other communication Matt might like to make, with the full set available on the intranet. The intranet would need to right up to date which it isn't right now. Would also be more ecofriendly. The committee discussed this idea and thought that it could potentially be a good idea. However the committee felt that before minutes where changed that the aim should be for representatives to take responsibility to ensure all staff are aware of what is discussed within the committee, the minutes and empowering staff to raise issues and agenda points for the committee to discuss. 5. Training Department Amy attended the meeting to discuss with representatives the current issues of staff not attending training without reason. Absences mean trainers are running courses for 2-3 people when 10-12 were booked on to attend, this is costing the training department and causing a lot of work in chasing absences. Amy has asked the committee to raise this with their teams and ask them to ensure they are attending all training on their rotas and if there is a reason why they can’t they should be informing their manager and the training department. Action Who Raise with management training absences MC/GN 6. Raising awareness It was discussed that sending fortnightly emails to remind people to use their reps would be beneficial. Also, reminders to reps to carry out actions etc. may help given everyone’s workload. To support in this the idea of a clear information sheet about the committee would be beneficial for both members and employees. The idea of asking staff to come up with a ‘day in the life of…’, where the work an employee done is explained, was felt to be a good way to help raise awareness of employees and their colleges role. This was felt to be a great way to help the work force understand the roles people carry out and how everyone is working together towards the same goal of excellent care. Action Who Create info sheet MC Send reminders to work force (email/ newsletter) MC Discuss the potential for ‘a day in the life of..’ campaign MC 7. Points for Glen/Matt to take to the next Managers meeting. Training Absences Staff being informed when rotas are changed Promoting the importance of time being spent on Employee Committee discussion at team meetings 8. Any other business N/A 9. Actions Actions ALL REPS: Proactively seek views of employees (send emails to dept. and raise points/ gain views at team meetings. Ensure feedback is given to employees who have raised anything, to help end the process and promote a sense that their issue was acted upon. Seeks views on what the Christmas awards should recognise (each department will nominate a MOS – staff to recommended what title the award should have (e.g. inspirational/ team player/ outstanding commitment etc.) Seeks views on how best the company should launch the charity – how to maximise the chance of employee attendance at the presentation of Charity change and what it means for staff. E.g. two events on the same day a.m / p.m? Individual Actions: Glen to contact Jim and arrange to attend team meetings to promote use of E.C (Glen) Hr to update reps with new employee contact emails (Matt to contact HR) Meet with Abdi and Annas r.e training (culture) (Paula) Attend managers meeting and raise (training attendance and apologies, rota’s – need for improved communication when a rota has been changes – and update r.e. charity launch plans) Create Rep group email to assist communication (Matt and Fran) Lauren to be given Craig’s feedback about unit cars (Matt) Cultural Calendar hard copies (Matt and Abdi) Create rep process for engaging staff to support reps in their role/ set out the expectations (Matt) Raise Employee Committee Awareness (Matt): o ‘A day in the life of….’ o Posters o Fortnightly reminders 10. Dates for future meetings in 2015 20th July @ 11am.