University of Mary Washington
Phonathon Associate
Job Summary
A Phonathon Associate works under the direction of the Assistant Director of Annual Giving and
Student Supervisors to contact alumni and parents of UMW students to solicit financial support,
update records, and answer questions.
Eligibility Requirements
 Currently enrolled full time student at UMW with a cumulative minimum GPA of 2.0
and successful completion of at least 75% of attempted classes in previous semester
 Computer skills required
 Ability to speak English clearly and effectively
 Ability to record data accurately
 Ability to work 9 hours a week (3 scheduled shifts, including 1 Sunday shift) required
 Punctuality and reliability
 Positive outlook and attitude
 Ability to communicate positively and accurately about UMW
 Experience in telemarketing, phone solicitation, or general sales preferred
The Phonathon program will contact more alumni than any other department on campus. By
doing so, associates have a lot of responsibilities when they talk to alumni and parents of UMW
students.
Job Duties and Responsibilities
1) Raise financial support: Our goal is to raise $550,000 from our 40,000 alumni and
parents.
2) Raise alumni participation: Currently UMW has a 12.8 percent alumni participation
rate. The rate is used in rankings of schools in US News and World Report. We are
always looking to raise our participation rate!
3) Update alumni and parent records: Name, address, phone number, email, employer,
etc.
4) Provide UMW updates: Campus building projects, sports, academics, student life, etc.
5) Confidentiality: Neither prospect records nor discussion of the same are permitted
outside the Phonathon room. Failure to comply will result in immediate dismissal.
6) Uphold Phonathon Employment Agreement: Manage school and work loads, and
meet performance standards
Compensation
Compensation is $7.50/hour, with eligibility for raises in consecutive semesters of employment
based on performance.
Phonathon Associate Application
Spring 2015 (January 26 – March 26)
Name:______________________________________________ Date:____________________
Last four digits of SSN: __________ Student ID number: _________________________
UMW Box Number: _____ Phone Number (primary contact # at school):____________
Email Address: _________________________________ Cumulative GPA: ____________
Residence Hall or Off-Campus Address: ________________________________________
How did you hear about Phonathon? ___________________________________________
Major(s)? ______________________________________ Class Year: __________________
Do you have another campus job, and if so where? _______________________________
Work Schedule*
As a Phonathon Associate you must work a minimum of three shifts each week. You
must commit to either a Monday and Wednesday schedule or a Tuesday and
Thursday schedule. Please circle/highlight your preference:
Monday & Wednesday 6 – 9 p.m.
OR
Tuesday & Thursday 6 – 9 p.m.
If you are available to work both, please indicate here: Yes / No
You will also be required to work a weekly Sunday shift. There are two shifts
available: Sunday afternoon (1:30 – 4:30 p.m.) and Sunday evening (5 – 8 p.m.).
Please circle/highlight your preference:
Sunday Afternoon (1:30 – 4:30 p.m.)
OR
Sunday Evening (5 – 8 p.m.)
If you are available to work both, please indicate here: Yes / No
*Returning callers are given preference to scheduling. After that it is based on hiring order.
Experience
Please list two previous work experiences (start with the most recent job.)
1.
Organization:
Title:
Duties:
Supervisor:
Phone Number:
Start/End Date:
Reason for leaving:
2.
Organization:
Title:
Duties:
Supervisor:
Phone Number:
Start/End Date:
Reason for leaving:
1. Do you have telemarketing/phone experience? If yes, please describe below.
(Include your experience with the UMW Phonathon, if applicable.)
2. Do you have any fundraising experience? If yes, please describe below. (Include
your experience with the UMW Phonathon, if applicable.)
3. Please list your computer experience, including any software programs.
References
1.
Name: ____________________________________________________
Phone Number: ____________________________________________
Email: ____________________________________________________
Relationship to applicant: __________________________________
2.
Name: ____________________________________________________
Phone Number: ____________________________________________
Email: ____________________________________________________
Relationship to applicant: __________________________________
Questionnaire
1. Why do you want to work at Phonathon?
2. How comfortable are you asking for donations even after the person said, “no” the first
time?
 Very
 Somewhat
Maybe
 Not At All
3. What are some activities / projects or events currently happening on campus?
4. Convince me to donate to Mary Washington.
5. Are you involved in any activities/organizations/sports at UMW?  Yes
 No
If yes, will this conflict with your obligation of 9 hours per week at Phonathon?  Yes  No
Signature of Applicant
I understand that the information contained in this application will be held
confidential and is, together with any attached papers, the property of University of
Mary Washington.
I certify that the information contained is complete, accurate and truthful to the
best of my knowledge. I hereby authorize University of Mary Washington to conduct
a background/reference check to investigate any or all statements I have made. I
understand that any misrepresentation on my part may disqualify me from
employment consideration or lead to my future termination.
________________________________
Signature
________________________
Date
* If electronic copy, typed name is sufficient.
*Please Return this Application As Soon As Possible,
no later than 5:00 p.m. on January 16, 2015*
There will be a mandatory training session for all new hires on
January 25, 2015, from 1 to 4 p.m. at Hamlet House
Please return this application to: Lori Izykowski
Email: lizykows@umw.edu
OR
Deliver in person or send by campus mail to: Jepson Alumni Executive Center
#103, 1119 Hanover Street, Fredericksburg, VA 22401-5412
Call (540) 654-1361 for more information.
*Thank you for applying to the Phonathon program at UMW. You will be
contacted at your primary phone number to set up an appropriate interview
time. Thank you in advance for your flexibility.*
FOR OFFICE USE ONLY:
PHONE
PERSONAL INTERVIEW
HIRED
LETTER
Date_____ Time_____
Date______ Time______
Yes \ No
Date_____