Revised: August 2014 Stevens Institute of Technology Howe School of Technology Management Syllabus MGT 646 Marketing Strategy Fall 2014 Professor Adriana Madzharov Office: Babbio Center 627 Tel: 201-216-3339 Fax: 201-216-5385 Email: adriana.madzharov@stevens.edu Mondays: 6:15 – 8:45 pm Office Hours: Mondays 5:00 - 6:00 pm and by appointment Course Room: Babbio 312 Overview This is an advanced marketing course that focuses on the application of marketing concepts, tools, and principles to marketing strategy and planning. This course uses an application-oriented approach to studying marketing strategy and incorporates real-world examples of marketing strategies adopted by both large and small companies in a variety of business areas. Prerequisites: MGT 641 Marketing Management Course Objectives The goals of this course are for students to learn the key concepts and theories of marketing strategy and planning, and to develop the intellectual ability to identify applications of these concepts and theories in formulating viable marketing strategies. This course will provide students with the fundamental conceptual and analytical tools essential for a comprehensive understanding of the strategic processes involved in marketing application. Students will be better able to synthesize and apply these tools to analyze “real-world” problems, particularly as represented in cases from the current business press. Students will be able to apply this knowledge in developing a strategic marketing plan. Additional learning objectives include the development of: Communication skills: Students will improve and polish their oral communication skills through the case analysis and team project presentations. Technology role in business: Students will learn how companies use technology (e.g., social media) to develop and execute successful marketing strategies. Analytic problem solving: The course incorporates case study methodology, which is built on analytic problem solving. Ethics: Students will also learn about the ethical issues involved in different marketing 1 strategies. Team skills: Students will work in teams on the majority of the course tasks such as case analysis and marketing plan project. An online survey instrument will be used to measure individual contributions to team performance. List of Course Outcomes: After taking this course, students will be able to: - Students will gain understanding of the different aspects of marketing strategy decisions and the elements of marketing analysis: customer analysis, company analysis, and competitor analysis. - Students will learn various strategic approaches to and practical application of market segmentation, target market selection, product positioning, and branding. - Students will develop familiarity with variety of tactical applications of marketing strategies suitable for new, growth, and mature markets. - Through exposure to business case analyses, students will learn how to apply analytical and critical thinking to develop actionable decisions. - Through direct access and interaction with real-companies’ marketing experts (guest lecturers) students will learn the most recent and innovative marketing strategies currently used by companies. Pedagogy The course integrates case analyses, lectures, team projects, presentations and discussions to focus on the implications of marketing strategy in business. Readings Required Text: Harvard Business Review coursepack https://cb.hbsp.harvard.edu/cbmp/access/28439815 Additional reading (supplemental): Walker, Orville C. and John W. Mullins (2010), Marketing Strategy: A Decision-Focused Approach, 8th Edition, McGraw-Hill Irwin (ISBN-13 9780078028946). Assignments Exam: 20% of overall grade. The exam will test knowledge accumulated from the short lectures accompanying the case analysis done in class. The exam might include multiple choice, essay, and open-ended questions. The material for the exam will be reviewed in class, in the session prior to the exam. Make-up exams will not be available. In the event of an emergency or a known conflict with the exam date, please speak to me as soon as possible. Group Project Marketing Plan: 20% of overall grade. This project is designed to give students a chance to apply the knowledge obtained in the class and to improve students’ ability to work in groups, as is often required in the field of business. Students will form 2 groups of 3 or 4 and work together to create a marketing plan for a new product or service. Products/services can be new to the market or may be an innovative improvement of existing products/services. Groups will create a comprehensive marketing plan for their product/service, including pricing strategy, a detailed promotional campaign (and creation of promotional materials), a thorough distribution plan, target market, and positioning. Groups will give a 40-minute PowerPoint presentation about their product/service. Presentations will take place on selected dates at the end of the semester. All group members are expected to present and presentations must stay within the allotted time. All groups must: (1) email me their slides prior to their day of presentation; (2) provide me with a printout of their slides on the day of the presentation. Detailed guidelines for the project and evaluative criteria for the presentations are attached to this syllabus and will also be posted on Moodle. Group formation will take place on the first day of class. To ensure the participation of all group members in the project, at the end of the semester, all students will be asked to individually and anonymously provide an evaluation of the contribution of every group member. Case analysis (in groups): 30% of overall grade. All groups will analyze and be formally evaluated on two cases from the Harvard Business Review course pack for this course. Students will come up with answers and solutions to the case questions. The objective of this task is for students to apply the marketing strategy concepts learned in class. Case analysis will be evaluated based on the depth and quality of the presented analysis. Specific case analysis guidelines and evaluative criteria are attached to this syllabus and will also be posted on Moodle. Case presentations will last 40 minutes and will be followed by a class discussion. Although only one team will present in each session, all groups are expected to prepare and answer the questions on the case so that the whole class can actively participate in the discussions. Business article analysis (individual): 10% of overall grade. Every student will choose an article from the business press (Wall Street Journal) that discusses a marketing strategy challenge or success that a company currently faces. Students will give a 30minute presentation on this mini case and provide their analysis and proposed future solutions. Students are expected to research additional information on the discussed in the article company in order to give comprehensive background and support for their analysis and the proposed marketing strategy. Class participation: 10% of overall grade. Students are expected to attend and actively participate in the class sessions. Students should come to class ready to discuss the material being covered and are encouraged to share their viewpoint on the topic. Class discussions are essential for learning the material – students are expected to actively listen and might be called to answer a specific question during the sessions. The goal is to create an open environment in which students feel comfortable and able to share their opinions and engage in class discussions. Attendance: 5% of overall grade, calculated as follows: number of attended classes by the 3 student/total number of sessions for the semester*100. Students are expected to attend all sessions. Attendance will be recorded at every session. Punctuality: Students are expected to be in class a few minutes before the scheduled start time. Lateness will not be tolerated. Attendance will be taken at the beginning of each session, thus lateness will be recorded as absence. In cases when an unpredictable situation has prevented the student from being on time or from attending class, the student must notify me by email; failure to do so as well as frequent excused lateness and absences will compromise the student’s attendance participation portion of the grade. Academic research participation: 5% of overall grade. As students in marketing, students in this course are eligible to participate in academic research conducted by Stevens marketing faculty and doctoral students. Students can earn up to 5% course credit for participating in 3 research studies, each up to 40 minutes long (a study that is less than 40 minutes still counts as a full 40-minute study). Research studies often involve filling out one or more questionnaires that examine marketing issues. By taking the role of a consumer, students have the opportunity to learn how researchers explore different aspects of marketing strategy that you study in this course. The research studies will be scheduled throughout the semester and students will be notified of the dates ahead of time. Participation in these studies is voluntary. If students choose not to participate in the research studies, they can still get this 5% grade portion by completing a written assignment. The assignment involves creating three short marketing research questionnaires (of 1 typed page each). Ethical Conduct The following statement is printed in the Stevens Graduate Catalog and applies to all students taking Stevens courses, on and off campus. “Cheating during in-class tests or take-home examinations or homework is, of course, illegal and immoral. A Graduate Academic Evaluation Board exists to investigate academic improprieties, conduct hearings, and determine any necessary actions. The term ‘academic impropriety’ is meant to include, but is not limited to, cheating on homework, during in-class or take home examinations and plagiarism.“ Consequences of academic impropriety are severe, ranging from receiving an “F” in a course, to a warning from the Dean of the Graduate School, which becomes a part of the permanent student record, to expulsion. Reference: The Graduate Student Handbook, Academic Year 2003-2004 Stevens Institute of Technology, page 10. Consistent with the above statements, all homework exercises, tests and exams that are designated as individual assignments MUST contain the following signed statement before they can be accepted for grading. 4 ____________________________________________________________________ I pledge on my honor that I have not given or received any unauthorized assistance on this assignment/examination. I further pledge that I have not copied any material from a book, article, the Internet or any other source except where I have expressly cited the source. Signature _________________________ Date: _____________ Please note that assignments in this class may be submitted to www.turnitin.com, a webbased anti-plagiarism system, for an evaluation of their originality. Course/Teacher Evaluation Continuous improvement can only occur with feedback based on comprehensive and appropriate surveys. Your feedback is an important contributor to decisions to modify course content/pedagogy, which is why we strive for 100% class participation in the survey. All course teacher evaluations are conducted on-line. You will receive an email one week prior to the end of the course informing you that the survey site (https://www.stevens.edu/assess) is open along with instructions for accessing the site. Login using your Campus (email) username and password. This is the same username and password you use for access to Moodle. Simply click on the course that you wish to evaluate and enter the information. All responses are strictly anonymous. We especially encourage you to clarify your position on any of the questions and give explicit feedbacks on your overall evaluations in the section at the end of the formal survey that allows for written comments. We ask that you submit your survey prior to end of the examination period. COURSE SCHEDULE Topic(s) Case Chapter (from book) Week 1 08/25 Week 2 09/01 Week 3 09/08 Week 4 09/15 Week 5 09/22 Introduction and overview Understanding Market Opportunities TripAdvisor Chapter 4 Week 6 09/29 Week 7 10/06 Targeting Attractive Market Segments Differentiation and Positioning Salvary and Elberse note Clean Edge Razor (group presentation) Chapter 6 No class, Labor Day Overview of marketing strategy. Marketing plan. Case analysis examples Chapter 1 Vogue; LEGO Chapter 7 5 Week 8 10/14 (Tuesday) Week 9 10/20 Week 10 10/27 Week 11 11/03 Week 12 11/10 Week 13 11/17 Week 14 11/24 Week 15 12/01 Marketing Strategies for New Market Entries Strategies for Growth Markets The Ford Fiesta Chapter 8 Icebreaker (group presentation) Chapter 9 Review for exam Exam Guest speaker – marketing executive Group day – final project Group Project Presentations Group Project Presentations 6