LEONARDO TRANSFER OF INNOVATION PROJECT
No. LLP-LdV-ToI-11-CY-1671107
MEDIA TECH: “The future of media industry using
innovative technologies”
WP2: Analysis Report-the Spanish case
March 2012
This project has been funded with support from the European Commission. This publication [communication] reflects the
views only of the author, and the Commission cannot be held responsible for any use which may be made of the information
contained therein.
Table of contents
Executive Summary......................................................................................................................... 3
Context ............................................................................................................................................ 5
The media industry in Spain............................................................................................................ 7
Print Media .................................................................................................................................. 7
Radio............................................................................................................................................ 8
Television..................................................................................................................................... 9
Cinema....................................................................................................................................... 10
Telecommunications ................................................................................................................. 11
New media and their use in Spain ................................................................................................ 12
The MEDIA TECH Survey ............................................................................................................... 14
Main survey results ................................................................................................................... 14
Main conclusions ................................................................................................................... 19
References .................................................................................................................................... 19
Annex – Spanish questionnaire .................................................................................................... 21
Project No. LLP-LdV-ToI-11-CY-1671107
Executive Summary
During the last year, the Spanish media industry has been affected by several changes: the
economic and financial global crisis, the audience’ alteration in accessing to the media and
the Internet boom are the most important factors of the variations the sector is facing up
to. Internet evolution, the fall of newspapers diffusion, the broad band development in
mobiles and the boom of on line media are the principal elements of a new technological
era.
Newspapers in Spain were tightly controlled for a large part of the 20th century under the
autocratic regime of General Francisco Franco, but a vibrant and free press has emerged
since the onset of democracy in the mid-1970s.
The economic crisis has seriously impacted Spanish newspapers of all kinds. A part from the
traditional press, free newspapers have also experienced a fall in their circulation, mainly
due to lower advertising revenue. The drastic fall of advertising income has limited the
number of local editions of free newspapers and similarly reduced the quantity of copies
distributed in the big cities.
The radio sector is surviving to the economic crisis better than other Spanish media. The fall
of publicity for this sector dropped 5,4% in 2011, therefore it had a turnover of 470,6 million
of euros instead of 497,5 million of euros of 20101.
The Spanish television market also dropped 9,7% in 20102. Due to the economic crisis and
also the increasing fragmentation in the Spanish television market, the “analogue blackout”
changed the TV sector.
Moreover, the actual Spanish cinema industry is facing also with the lack of a stable
business sector, the problems of financing and contributions from televisions.
Concerning telecommunications, in the last years the rate of Internet use incremented due
to the technological development of digital media. Therefore, as a consequence there was
an increment of new on line publications and new ways of reaching media (the so called
new media).
According the results of the carried out survey, professionals of the Spanish media sector
are mostly interested in updating their skills related to the new emerging technologies,
above all on Social/Digital Media, attending training sessions by a blended methodology.
1
2
Estudio General de Medios – EGM, 2011, Asociación para la Investigación de Medios de Comunicación (AIMC).
Estudio General de Medios – EGM, 2011, Asociación para la Investigación de Medios de Comunicación (AIMC).
Project No. LLP-LdV-ToI-11-CY-1671107
Project No. LLP-LdV-ToI-11-CY-1671107
Context
The following analysis report has been developed for the second Work Package (WP2)
within the frames of the Leonardo da Vinci Transfer of Innovation Project “MEDIA TECH:
The future of media industry using innovative technologies”, No. LLP-LdV-ToI-11-CY1671107.
This project aims to provide a complete training package regarding the current
advancements in the media industry, using new technologies. The training package will
include theoretical applications, guidelines and practical cases for the development of new
media and the application of the technological advancements in the most traditional tools.
The main goals of the project consist in assisting European media companies to face and
embrace the constant advancements in their field and adjust to these on a timely manner,
helping European MP to develop the necessary new skills that are required, identifying
which social media to use alongside traditional media to reach target audiences, providing a
format for networking, engagement, and lots of social media debate around the latest tools,
technologies, platforms, and emerging trends within social media marketing, examining
how technology can assist reporters, presenters of TV programmes, media technicians and
other people working in the media industry to perform their tasks more efficiently and
professionally and studying the impact of information technologies on processes, on
content and production in the media industry.
This report offers a general view of the current Spanish media industry, describing both
traditional and new media, such as newspapers, TV, Radio, Cinema and telecommunications
sectors and, moreover the those new media related to the Internet and digital boom.
Moreover, the following analysis offers a detailed view of the Spanish media companies,
analyzing their level of knowledge, know-how and skills, their training needs in relation to
new technologies in media, the supports required, and the training materials professionals
actually can access to.
Project No. LLP-LdV-ToI-11-CY-1671107
Therefore, the objectives of this analysis report are the following:

To analyze the current situation of the media industry in Spain;

To analyze the new media and their use in Spain;

To provide participants’ data to the survey carried out in Spain;

To present and analyze the main results of the survey.
The methodology chosen for carrying out the training needs analysis of media industry
consisted in elaborating a specific and detailed questionnaire on possible training needs and
other useful information and publishing it in the Survey Monkey tool. A mailing list was sent
to 100 local stakeholders in order to announce the survey and disseminate the project.
Totally, 42 Spanish professionals fulfilled the on line survey and the main results are shown
in the next pages.
Project No. LLP-LdV-ToI-11-CY-1671107
The media industry in Spain
Print Media
Newspapers in Spain were tightly controlled for a large part of the 20th century under the
autocratic regime of General Francisco Franco, but a vibrant and free press has emerged
since the onset of democracy in the mid-1970s.
Spain's leading newspapers are predominantly located in the capital, Madrid, though
powerful regional sentiments - particularly in Catalonia and the Basque Country - mean
major newspapers in those areas can have an important influence in local and national life.
In total, there are more than 100 dailies published in Spain, but few have a circulation
topping 100,000. Most are published in Spanish, but there are also a number of bilingual
papers, notably Catalan-Spanish, Galician-Spanish and Basque-Spanish.
Until the international economic crisis, newspaper circulation figures went through several
years of stagnation. But this did not prevent publishing companies from having good
economic results.
The economic crisis has seriously impacted Spanish newspapers of all kinds. According to
Informe e-España of Fundación Orange, advertising revenues for printed publications
dropped 20 percent in 2008. And according to data of the employer’s organization of
newspapers publishers, AEDE, during the first quarter of 2009 advertising income of the
Spanish press as a whole dropped 31 percent compared to the same period in the previous
year.
Main newspapers

El País

El Periódico de Catalunya

ABC

El Correo

El Mundo

Gara

La Vanguardia

El Diario Vasco
Free newspapers (20 minutos, Qué!): they have also experienced a fall in their circulation,
Project No. LLP-LdV-ToI-11-CY-1671107
mainly due to lower advertising revenue. The drastic fall of advertising income has limited
the number of local editions of free newspapers and similarly reduced the quantity of
copies distributed in the big cities. These economic difficulties, together with the saturation
of the market, prompted the closure of Metro in January, 2009; it was one of the main
mastheads present in the majority of cities of the country. The disappearance of some other
local free newspapers seems to point toward a redefinition of the freesheet market in
Spain.
Radio
According to the General Study on Media (Estudio General de Medios (EGM), the radio
sector is surviving to the economic crisis better than other Spanish media. The fall of
publicity for this sector dropped 5,4% in 2011, therefore it had a turnover of 470,6 million of
euros instead of 497,5 million of euros of 2010.
Spain was served by four major radio networks in the late 1980s: Radio Nacional Española
(RNE), controlled by the government; Radio Cadena Española (RCE), which consisted of
stations formerly owned by Francoist groups; Cadena de Ondas Populares Españolas
(COPE), a network supported by the Roman Catholic Church; and Sociedad Española de
Radiodifusión (SER), the largest and most popular at the commercial networks.
The 1975 Geneva Conference restricted the number of networks that might operate on the
medium wave in each country. Actually, the Spanish radio network is composed by:

Cadena SER

Onda Música

Onda Cero

Rac 105

Cadena COPE

Radio 97.7 FM

RNE (RTVE)

Radio FlaixBac

Punto Radio

Radio Olé

Cadena 100

Rock&Gol

Cadena 40
Project No. LLP-LdV-ToI-11-CY-1671107
Television
There is an increasing fragmentation in the Spanish television market. At the beginning of
2009, television in Spain included six different kinds of offers: analogue television, digital
terrestrial television (DTT), satellite television, cable television, Internet television (IPTV)
and mobile television. This situation, however, changed when the transition from analogue
television to the digital system – the so-called “analogue blackout”– concluded by January
2010.
Precise data about local television stations are not available because the map of local
television and radio companies is very fragmentary.
The actual Spanish television offer is mainly at national level, where private channels as
Antena 3 and Telecinco compete with the public one, TVE (La Primera y La 2). Moreover, it
is important to take into account the autonomous and local televisions and other private
channels which have not a big turnover.
Actually the Spanish TV channels are the following:

Antena 3

ETB-3

Canal 9

La Sexta

Canal 33

Punt Dos

Canal Sur

RTVE

Cuatro

Telecinco

ETB-1

TV 3

ETB-2

TVG
Concerning the Satellite television, it has been offered since 1997. The penetration rate of
cable television is very low compared to other analogue and digital television formulas.
Regarding Internet television (IPTV), Telefónica, the most powerful and spread
Telecommunications Company in Spain, has been promoting the ADSL technology by only
Project No. LLP-LdV-ToI-11-CY-1671107
by offering its customers Internet connections and interactive television services. It also
started to offer a new service of television by ADSL in 2005, called Imagenio. Since the
beginning of 2006 other ADSL operators have also begun to offer similar television services,
such as Jazztelia TV by the Jazztel Telecommunications Company.
Lastly, television viewed on mobile devices is undergoing a period of technological and
commercial implementation.
Cinema
Film production in Spain is highly subsidized by various national and regional governments.
Despite the public aid, only a handful of movies produced in the country enjoy some success
each year. Many of them are not released at the movie theatres. Therefore, there is a
paradox: whereas the number of national movie productions keeps increasing, the number
of people who watch these films is steadily decreasing.
Moreover, the actual Spanish cinema industry is facing also with the lack of a stable
business sector, the problems of financing and contributions from televisions.
According the Spanish Institute of Cinematography and Audiovisual arts(Instituto de
Cinematografía y de las Artes Audiovisuales), which belongs to the Ministry of Culture, there
was an increment of short and full-length film in the last years, which puts Spain as in the
highest position among European producers.
The actual cinema producers in Spain are the following:
 Alquimia
 Altafilms
 Amiguetes
Entertainment,
S.L.
 Araba Films
 Atlántico Films,
S.L.
 Aurum
Project No. LLP-LdV-ToI-11-CY-1671107
 Buenavista
Internacional
España
 Cine Company
 Cinecorto
 Columbia Tristar
España
 Espamedia
 Filmax
 Fox España
 Grupo Boca –







Inko
Producciones
Audiovisuales
Lan Zinema
Lauren Films
Lolafilms S.A.
Manga Films
Morphe Art
Pictures
Neptuno Films


Producciones La
Iguana
Productores
Audiovisuales
Valencianos



Sogetel
Story Board
United
International
Pictures España


Universal
Pictures Iberia
Wanda
Telecommunications
The Information Society continues its advance in Spain, although figures regarding the use
of telecommunications services and Internet connectivity confirm that this country is far
from Belgium, the current European leader in these aspects.
According to data published in 2011 by the National Institute of Statistics and by the
Telecommunications Market Commission, 63.9% of Spanish households had Internet access,
as compared with 59.% the previous year. 61.9% of households (almost 9.6 million
dwellings) had a broadband Internet connection (ADSL, cable network, etc.), representing
an increase of more than 800,000 households as compared with the previous year.
In Spain, there were 9.9 million family dwellings with Internet access, representing an
increase of more than 800,000 households as compared with the year 2010.
The main forms of broadband Internet connection were by ADSL line (which 74.9% of
dwellings with Internet access had) and cable network (15.8%). The connection via
broadband mobile phone line reached coverage of 13.1% of the households with access.
Worth noting the implementation reached by others broadband wireless connections
(public Wifi, Wimax, satellite), with 8.6%.
The main current Spanish telecommunications companies are the following:

Movistar

Orange
Project No. LLP-LdV-ToI-11-CY-1671107

Vodafone

Yoigo
New media and their use in Spain
In the last years, the rate of Internet use incremented according the technological
development of digital media. Therefore, there was an increment of new publications and
new ways of reaching media.
There are a great number of online news publications but only few are well-developed in
editorial and business terms. The economic evolution of these publications is fairly good:
according to the e-España report of 2008, online advertising revenue increased 26 percent
and was the only sector on the rise. In Spain, there is a general fall in the advertising market
share for the printed press in contrast to the growth of online advertising.
According to OJD/Nielsen, the online publishing market leader is Elmundo.es, the digital
version of El Mundo, which is second among paid-for Spanish newspapers.
Concerning television, the number of DTT decoders increased because of the legal
imperative of 2010 which required the replacement of analogue broadcasts with DTT.
Moreover, the DAB radio broadcasting technology failed. Few people have bought digital
radio devices. As such, broadcasters have invested little in that technology. Meanwhile, the
cheaper web radio has gained popularity as a digital alternative to analogue radio
broadcasting.
Apart from the aforementioned media models, some new professional media outlets have
arisen in recent years. For example, many specialized blogs on various topics have been
launched in the online market. Some of these blogs enjoy high audience figures and are
published with fully professional standards.
The most prominent company of professional blog publishing in Spain is Weblogs SL,
founded in 2005. Between 2009 and 2010, this company was editing 40 thematic blogs,
covering subjects such as technology, sports, entertainment, fashion, trends and business.
At that time, their aggregated audience was 14 million unique users per month.
Project No. LLP-LdV-ToI-11-CY-1671107
On the other hand, companies that offer press-clipping services have also sprung up.
However, the activity of these companies has been considered abusive by the press
publishers, who complain that they don’t receive any financial compensation from the
exploitation of the content that they have originally produced.
Project No. LLP-LdV-ToI-11-CY-1671107
The MEDIA TECH Survey
The survey was carried out among professionals who are actually working in Spanish
companies belonging to marketing, public relations, advertisement, ICT, Radio and TV such
as ATN - Área de Televisión y Noticias, La Zanfoña producciones, XL producciones,
EDHISPALIS S.L., Babel Estudio, Equmedia, Intereconomía TV, among others.
The time period of the survey started on the 9th March 2012 and finalized on the 26th March
2012.
The information related to the questionnaire was sent to more than 100 Spanish companies
or professionals of the target sector, and 42 of them filled it by on line.
Main survey results
According to the carried out survey, the main results are the following:
 Participants were mainly interested in Digital Media (30,0%), followed by those interested
in general media, production and new technology (22,5%) and editorial (2,5%).
 Participants are actually receiving training ad hoc as needed for their job (34,2%), through
visiting trainers (28,9%), compulsory modules for staff depending on their job and level
(18,4%), mentoring (10,5%), on-the-job (7,9%), regular staff appraisals with learning
objectives set (18,4%). Moreover, 31,6% declares not receiving training in the
abovementioned ways.
 As shown in the graphic below, participants consider the most important training areas
are: Social/Digital Media (54,1%), Strategy/Planning (21,6%), Technical Production
(16,2%) and Crisis Management (8,1%). No participants were interested in the Editorial
training area (0,0%).
Project No. LLP-LdV-ToI-11-CY-1671107
The most important training areas
0,0%
Crisis Management
8,1%
Editorial/Journalism
21,6%
16,2%
Production/Technical
Social/Digital Media
54,1%
Project No. LLP-LdV-ToI-11-CY-1671107
Strategy/Planning
Concerning participants’ preferences, a set of values (1: most important to 5: least important)
has been proposed:
 Participants (20 people) who answered that Social/Digital Media is the most important
training area, consider that “Defining a social media target audience & monitoring
effectiveness and reach via SEO and other analytics” and “Social media as a
communication tool” are the most important training sub-areas, followed by “Social
media as a marketing tool”, “Building a social media campaign around your target
audience” and “Social media as a customer service & marketing tool” ones.
Social/ Digital Media preferences
5
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
4
3
2
Defining a social Building a social Social media as a Social media as a Social media as a
media target
media campaign communication customer service & marketing tool
audience &
around your target
tool
marketing tool
monitoring
audience
effectiveness and
reach via SEO and
other analytics
1
 Participants (7 people) who answered that Strategy Planning is the most important
training area, consider “Building audience engagement and interactivity”, “Identifying
your target audiences and ways to reach them” as the most important sub-areas. “Brand
awareness”, “Changed landscape: Media provider v Consumer Choice” are considered
less important. “Preparing for the future” has been considered as of average interest.
Strategy/Planning preferences
100%
80%
60%
5
40%
4
20%
3
0%
Project No. LLP-LdV-ToI-11-CY-1671107
Brand awareness Building audience
Changed
Identifying your Preparing for the
engagement and landscape: Media target audiences
future
interactivity
provider v
and ways to
Consumer Choice reach them
2
1
 Participants (6 people) who answered that Production/ Technical is the most important
training area, consider “Best practice for filming and recording” the most important subarea, followed by “Creativity”, “Adapting content to different platforms” and
“Convergence: delivering across different platforms” ones, meanwhile “Codec” sub-area
is considered as less important.
Production/Technical preferences
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
5
4
3
2
Adapting
content to
different
platforms
Best practice for Convergence:
filming and
delivering
recording
across different
platforms
Creativity
Codec
1
 Participants (3 people) who answered that Crisis Planning/ Reputation Management is
the most important training area, consider “Identifying potential crisis” and “Crisis
strategy and toolkit” the most important sub-areas, meanwhile “Planning for a crisis”,
Crisis Planning/ Reputation Management preferences
100%
90%
80%
70%
60%
50%
40%
30%
20%
10%
0%
5
4
3
2
1
Identifying
Planning for a
potential crisis
Crisis
Project No. LLP-LdV-ToI-11-CY-1671107
Reputation
Management
Crisis strategy
Crisis Toolkit
“Reputation management” are considered as less important.
As shown in the graphic above, in view of the MEDIA TECH training course, participants’
expectations are related to having ideas for innovation (80,6%), acquiring new skills
(58,3%), refreshing their skills (19,4%) and improving technical standards (16,7%). Having
clearer editorial policy (5,6%) is considered as less important.
Participants'expectations for MEDIA TECH training
90,0%
80,0%
70,0%
60,0%
50,0%
40,0%
30,0%
20,0%
10,0%
0,0%
New skills
Refresh skills
Clearer
editorial
policy
Improved
technical
standards
Ideas for
innovation
Concerning the MEDIA TECH training methodology, 51,4% of participants prefer a Face-2face course and 40,0% of them prefer Webinars. Few of them (8,8%) prefer receiving
hand-out materials.
Those who showed their interest for an on line training course stressed the importance of
adapting the training to their free time and availability.
Project No. LLP-LdV-ToI-11-CY-1671107
The training methodology
Face-2-face
41,2%
50,0%
Hand-out materials
Webinar
8,8%
Moreover, concerning the resources participants have for receiving the training, most of
them have pc with Internet connection and a meeting room where training could take
place.
Main conclusions
 According to the results, it is clear that the Social/Digital Media is the most demanded
training area among professionals who participated in the MEDIA TECH survey.
 Professionals are continuously interested in training sessions for updating their skills
according to the new emerging technologies.
 Participants also showed their interest in receiving training on communication through
social networks and its perspective on future.
 Participants showed their interest in receiving training, by a blended methodology (faceto-face sessions combined with Webinars).
References
Project No. LLP-LdV-ToI-11-CY-1671107
 “Estudio General de Medios – EGM”, 2011, Asociación para la Investigación de Medios
de Comunicación (AIMC).
 INE, Instituto Nacional de Estadística.
 “El Sector Audiovisual y su
Telecomunicación.
Evolución” Colegio
Oficial
de
Ingenieros de
 European Journalism Centre.
 “Libro blanco de la prensa diaria 2009”, AEDE.
 “eEspaña 2009. Informe anual sobre el desarrollo de la Sociedad de la Información en
España”, Fundación Orange.
 “La Sociedad de la Información en España 2008”, Fundación Telefónica.
 Ministerio de Educación, Cultura y Deporte
 “El cine y el vídeo en datos y cifras”, Ministerio de Cultura.
 Guía de la Radio.com
Project No. LLP-LdV-ToI-11-CY-1671107
Annex – Spanish questionnaire
En primer lugar, le agradecemos su participación en rellenar el siguiente cuestionario. Nos gustaría saber más
sobre usted y sus necesidades en el sector de los medios de comunicación. Independientemente de que sea una
empresa grande o un autónomo, un periodista o un editor audiovisual, un productor o un reportero…sea cual
sea su especialidad, nos interesa saber qué aéreas de negocio desearía conocer mejor.
P1) Qué sector de los medios de comunicación le interesa: (Seleccione una respuesta)

Editorial.

Medios de Comunicación Digitales.

Medios generales.

Producción.

Nuevas Tecnologías.

Otros:
P2) ¿De qué oferta de formación dispone actualmente? (Señale todas las que correspondan).

La que se necesite específicamente.

Módulos obligatorios específicos para el personal en función de su tarea y puesto de trabajo.

Tutoría/mentoring.

In situ.

Seguimiento habitual del personal de la empresa con finalidad formativa.

Formadores externos.

Ninguna de la citada previamente.

Otros:
Las preguntas a continuación están relacionadas específicamente con la formación, nos gustaría saber más
Project No. LLP-LdV-ToI-11-CY-1671107
sobre lo que usted considera importante. Cuando seleccione una respuesta, le saldrá otra respuesta relacionada
con la anterior que le solicitará más información, de manera que podamos tener una visión más completa.
P2) Ordene por orden de preferencia las áreas de formación que usted considere de mayor importancia. (1: El
más importante, 5: el menos importante)





Gestión de crisis
Editorial/ Periodismo
Producción Técnica
Medios de Comunicación Sociales/ Digitales
Estrategia/ Planificación
-mf-
Seguimiento de las respuestas anteriores
Planificación de la Crisis/Gestión de la reputación:
Seleccione los temas que son de mayor interés para usted y organícelos por orden de interés. (1: El más
importante, 5: el menos importante)





Identificar las crisis potenciales.
Planificación de crisis.
Gestión de la reputación.
Estrategia para la crisis.
Herramientas para la crisis.
Editorial/Periodismo:
Seleccione los temas que son de mayor interés para usted y organícelos por orden de interés.
(1: El más importante, 5: el menos importante)
•
•
•
•
•
La mejor práctica editorial.
Planificación y búsqueda de información.
Técnicas para presentar y entrevistar.
Comentar la noticia.
UGC/contenido generado por el usuario.
Producción técnica:
Seleccione los temas que son de mayor interés para usted y organícelos por orden.
(1: El más importante, 5: el menos importante)
Identificar distintas plataformas informativas: (Plataformas de medios de comunicación: Web, Programas
divulgativos, etc.)
•
•
•
•
Adaptar el contenido a las distintas plataformas.
La mejor práctica para grabar y filmar.
Convergencia: difusión a través de distintas plataformas de comunicación.
Creatividad.
Project No. LLP-LdV-ToI-11-CY-1671107
•
Codec: codificador-decodificador.
Medios de Comunicación Sociales/ Digitales:
Seleccione los temas que son de mayor interés para usted y organícelos por orden de interés.
(1: La más importante, 5: la menos importante).
•
•
•
•
•
Definir el público diana de los medios sociales de comunicación y control de la eficacia y del alcance a
través del SEO (Optimización de Motores de Búsqueda) y de otro tipo de análisis.
Desarrollar una campaña mediática social enfocada al público diana.
Los medios sociales como herramienta de comunicación.
Los medios sociales como atención al cliente o herramienta de marketing.
Los medios sociales como herramienta de marketing.
Estrategia/ Planificación
Seleccione los temas que son de mayor interés para usted y organícelos por orden.
(1: La más importante, 5: la menos importante).
•
•
•
•
•
Conocimiento de la marca.
Logro de un público comprometido e interactivo.
Paisajes modificados: proveedor de medios de comunicación vs. elección del consumidor.
Identificar el público diana y las maneras de llegar hasta él.
Prepararse para el futuro.
-mf-
P3) ¿Qué resultados espera usted de esta formación? (Elija 2 opciones)

Nuevas habilidades.

Actualizar las habilidades.

Políticas editoriales más claras.

Mejora de los estándares técnicos.

Ideas que fomenten la innovación.
Las siguientes preguntas están relacionadas con la manera en que le gustaría que se le impartiese la formación:
P4) ¿Qué método prefiere para impartir y recibir la formación? (Elija 1 opción)

Cara a cara/ forma presencial.

Con materiales entregados, de manera autónoma.

Webinar: Seminario a través de la Web.
Project No. LLP-LdV-ToI-11-CY-1671107
P5) ¿De qué tipo de recursos dispone para impartir la formación? Por ejemplo, ¿tiene acceso a un ordenador y a
su vez a internet para llevar a cabo un seminario en la Web desde su lugar de trabajo? ¿Tiene algún lugar dónde
se pueda impartir la formación en grupo? (Ayúdenos a organizar la mejor manera para impartir un curso de
formación).
P6) ¿Tiene algún otro comentario o sugerencia con respecto a sus preferencias formativas? Si considera que se
nos ha olvido algún factor importante o si nos hemos tenido en cuenta algún tema que usted considere
fundamental, por favor, háganoslo saber.
Nombre:
Profesión:
Organización/ Empresa:
País:
Correo Electrónico:
Le agradecemos su participación en esta encuesta.
Project No. LLP-LdV-ToI-11-CY-1671107