VoiceAbility’s Role with NCS During the life of the NCS project, VoiceAbility was available to support NCS groups in the Catch22 consortium to ensure the programme was truly inclusive to young people with additional needs, working mainly with cohorts in Newcastle, Suffolk and Essex. We did this by: Developing links with special schools: This has been essential for the successful integration of young people with disabilities into the NCS programme. VoiceAbility made the initial links with schools, then visited them with NCS staff to talk to Year 11 and sixth form classes, and show them the film made in 2011. VoiceAbility kept in contact with key members of staff in schools, providing them with support and information about NCS as required. It proved important to establish from the outset a good relationship with them, as they then acted as champions to promote NCS in their schools and among parents. Getting parents on board: Teachers, parents and the young people themselves then have to be convinced that they will be supported appropriately to take part. VoiceAbility having direct contact with them at a parents’ evening made all the difference. Parents appreciated having the contact details of a disability specialist at VoiceAbility, so they could ask very specific questions about aspects of the programme. It could be thought that the parent of any child would want to do this, but it is much more vital for parents of disabled young people, especially if their child has never spent a night away from home before. Specialist Advice and Problem Solving for NCS staff: Projects were supported by VoiceAbility to visit young people at home, so they could talk to parents and carers about their individual needs. This helped identify the trigger points that one young person has, which can lead to challenging behaviours. It proved easy for staff to avoid getting into situations which could trigger this behaviour, after following advice from VoiceAbility. In several instances specialist advice was sought from us to ensure people with certain conditions could participate. For example, staff initially felt one person with a diabetic pump would not be able to participate, as the instructions for the pump sounded too complicated to manage. After talking to a disability specialist at VoiceAbility they were reassured that this was not the case. Inclusion of Disabled Participants: VoiceAbility supported NCS projects to raise the awareness of non disabled group members to the needs of their disabled peers. At our suggestion, this was done in ways which did not single out certain individuals, and was guided by the disabled members themselves. For example, in several groups at the start of the programme, everyone gave a short presentation about themselves. They had the brief to give one piece of information about what they find difficult, so that phobias and dislikes were discussed in the same way as cerebral palsy and learning disability. VoiceAbility gave advice about appropriate activities for ice breaker sessions, so they were as equally inclusive to disabled participants as to their nondisabled peers. This helped ensure everyone was fully integrated into the groups from the very beginning. Subsequently VoiceAbility was on hand to give advice about making sure all programmed activities were accessible to everyone, in terms of both physical access and any written materials used.