DEPARTMENT OF MANAGEMENT SERVICES
For Reference Only
CLASS CODE: 8900
PAY GRADE: 022
CLASS TITLE: QUALITY ASSURANCE AND TRAINING SPECIALIST
ALLOCATION FACTOR(S)
This is work conducting sanitation and safety field training, conducting inspections of public lodging
and public food service establishments to evaluate inspectors' inspection results and providing field
oversight for the standardization and quality assurance program.
EXAMPLES OF WORK PERFORMED:
(Note: The examples of work as listed in this class specification are not necessarily descriptive of any
one position in the class. The omission of specific statements does not preclude management from
assigning specific duties not listed herein if such duties are a logical assignment to the position.
Examples of work performed are not to be used for allocation purposes.)
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Conducts performance inspections of public lodging and public food service establishments to
evaluate inspection results of Sanitation and Safety Inspection Specialists.
Conducts sanitation and safety field training of Sanitation and Safety Inspection Specialists to
ensure conformity and compliance with approved inspection techniques.
Performs initial training of new Sanitation and Safety Inspection Specialists regarding policies
and procedures, the automated inspection system and standardization through Food and Drug
Administration (FDA).
Performs quality assurance evaluations for all Sanitation and Safety Inspection Specialists with
the division as well as all employees performing inspections under contract with the division.
Analyzes statistical information regarding inspections and enforcement procedures for the
purpose of quality assurance.
Recertifies all Sanitation and Safety Inspection Specialists through the standardization program
every three years or as often as FDA deems appropriate.
Assists evaluation officers in coordinating and conducting monthly, quarterly and annual
training seminars.
Assists the hospitality education program staff with education seminars and workshops for
licensees and industry members.
Operates and maintains audio/visual and other equipment utilized in training.
Performs related work as required.
KNOWLEDGE, SKILLS AND ABILITIES:
8900-QUALITY ASSURANCE AND TRAINING SPECIALIST-CS
(Note: The knowledge, skills and abilities (KSA's) identified in this class specification represent those
needed to perform the duties of this class. Additional knowledge, skills and abilities may be applicable
for individual positions in the employing agency.)
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Knowledge of the principles and techniques of effective communications.
Ability to conduct the quality assurance and training programs on the sanitation and safety
requirements of public lodging and public food service establishments.
Ability to apply the principles, methods and techniques of training or instruction.
Ability to conduct staff performance evaluations for the FDA standardization program, fire
safety certification and quality assurance program.
Ability to communicate effectively.
Ability to establish and maintain effective working relationships with others.
Ability to evaluate and analyze training and quality assurance data.
Ability to work independently.
Ability to understand and apply applicable rules, regulations, policies and procedures relating to
training and quality assurance functions.
Ability to standardize employee performance according to FDA standards for sanitation and
safety inspections.
MINIMUM QUALIFICATIONS
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A bachelor's degree from an accredited college or university with major course of study in one
of the physical or natural sciences, environmental health, sanitary science, public health,
engineering, or hotel or restaurant management and two years of professional environmental
health, food safety or food establishment, hotel or restaurant management experience; or
A bachelor's degree from an accredited college or university and three years of professional
environmental health, food safety or food establishment, hotel or restaurant management
experience; or
A master's degree from an accredited college or university with major course of study in one of
the educational areas described above and one year of professional environmental health, food
safety or food establishment, hotel or restaurant management experience; or
Field or laboratory experience in environmental or public health, a physical or natural science,
engineering or experience in food establishment, hotel or restaurant management or food
safety, hotel or restaurant inspection can substitute on a year-for-year basis for the required
college education.
EFFECTIVE:
5/26/2000
HISTORY:
09/21/1998
04/16/1996
07/01/1990