Physician Onboarding Questionnaire
EMAIL TO PHYSICIANS:
Subject: HELP US IMPROVE THE ONBOARDING PROCESS FOR NEW PHYSICIANS
You are part of a select group that has been chosen to participate in a physician onboarding questionnaire. Our
goal is to streamline our physician onboarding process, and your feedback and comments as a physician who
recently went through the process is important to us. The information you share will help us to build a best
practice model to ensure efficient onboarding and optimal transition into our organization for all new North
Shore-LIJ Medical Group physicians.
Please take a few minutes to complete the overview questionnaire by clicking on the following
link:________________. Please be assured that your responses will remain confidential.
We thank you in advance for your participation.
QUESTIONNAIRE:
Name (Optional):
Email (Optional):
If you are interested in providing your feedback directly to the Physician Onboarding Workgroup, please
include your name and email above and check the box below:
__ Yes, I would like to provide feedback directly to the Physician Onboarding Workgroup.
Department:
Division:
Did you relocate for this position? Y/N
Where did you come from? Residency/Fellowship, Private Practice, Other Institution/Health System
How long did it take for your overall onboarding process to be completed (with onboarding being defined
as the time from verbal acceptance of offer to first week of employment)?
__ 0-2 months
__ 2-4 months
__ 4-6 months
__ > 6 months
Please rate your experience with the following processes:
(Red=needs immediate attention; Yellow=needs improvement; Green=works well)
Employment Agreement/Contract
Credentialing
Managed Care Enrollment
Pre-Employment Physical (Employee Health Services)
HR Paperwork (tax forms, direct deposit, etc)
Benefits Orientation
NS-LIJ Onboarding Work Group
Laura Screeney, FASPR, Office of Physician Recruitment
Red
Red
Red
Red
Red
Red
Yellow
Yellow
Yellow
Yellow
Yellow
Yellow
11/15/11
Green
Green
Green
Green
Green
Green
N/A
N/A
N/A
N/A
N/A
N/A
Benefits Enrollment
Physician Beginnings/Orientation
Office Set-Up (email, pager, Rx pads, business cards, etc)
IT Systems Access and Training (Sunrise, Allscripts EHR, etc)
Integration into
Medical Group
Department
Hospital
Health System
Medical School
Red
Red
Red
Red
Yellow
Yellow
Yellow
Yellow
Green
Green
Green
Green
N/A
N/A
N/A
N/A
Red
Red
Red
Red
Red
Yellow
Yellow
Yellow
Yellow
Yellow
Green
Green
Green
Green
Green
N/A
N/A
N/A
N/A
N/A
Please rate your satisfaction with the following:
(Red=needs immediate attention; Yellow=needs improvement; Green=works well)
Adequate information about the onboarding requirements
Availability of staff to answer questions
Communication throughout the onboarding process
Adequate information about the
Medical Group
Department
Hospital
Health System
Medical School
Red
Red
Red
Yellow
Yellow
Yellow
Green N/A
Green N/A
Green N/A
Red
Red
Red
Red
Red
Yellow
Yellow
Yellow
Yellow
Yellow
Green
Green
Green
Green
Green
Was there a specific individual who assisted you in the onboarding process? Y/N
If yes, please provide name.
What were the three most challenging/frustrating parts of your onboarding experience?
What are your suggestions for how we can improve the onboarding process for our physicians?
Additional Comments and Questions:
NS-LIJ Onboarding Work Group
Laura Screeney, FASPR, Office of Physician Recruitment
11/15/11
N/A
N/A
N/A
N/A
N/A