Office of Human Resources
Job Classification Specification
Mental Health Care Manager 2
Position Summary
Responsible for managing, planning, and implementing healthcare programs and policies
for University-wide programs or a variety of functional areas for small to moderate size
college/administrative units.
Provides leadership and direction to three or more supervisors and/or professional staff in
ensuring effective and efficient planning, communication, consultation, monitoring and
oversight, problem resolution, and problem escalation.
TYPICAL TASKS (These examples do not include all possible tasks in this work and do not
limit the assignment of related tasks in any position of this class.)
Provide outpatient clinical health therapy services to a range of patients, including
diagnostic assessments, treatment planning, and interventions. Review patient progress
toward goals, and conclude treatment as appropriate.
Supervise staff therapists according to best practice guidelines and standards in the areas
of clinical quality of care and productivity.
Provide psychological testing (including IQ, personality, and Functional-Adaptive) and
consultation across clinic areas including CUHCC legal clinic.
Manage all incoming (external and internal) therapy and psychological therapy referrals.
Hold staff accountable for meeting productivity expectations and timeliness of
documentation of services. Ensure that all staff meet minimum productivity expectations.
Assure that high quality services are provided by all therapists as exhibited in some of the
following ways: through patient satisfaction, resolution of patient complaints, meeting
standards of timeliness regarding services, documentation of appropriate and specific
patient interventions, and development and reporting of patient outcome measures.
Organize data and input data into electronic medical record according to required
competencies set by department.
Mental Health Care Manager 2
Operational Role
Modifies practices and procedures to improve efficiency and quality; searches for better
ways to effectively achieve end results by, for example, scheduling work steps, arranging/
re-arranging the way work is generally performed, and adding or deleting elements of
processes as necessary.
Scope of Measurable Impact
Actions tend to affect a department or critical project outcomes; performance results tend
to relate to efficiency, degree of waste/cost overruns, quality/continuous improvement,
timeliness, and resource allocation/effectiveness.
Independence and Decision-Making
Mostly works independently according to standard operating procedures (may develop
some processes/procedures); generally responsible for keeping processes moving in a
productive direction, and will look for supervisory approvals when changes to process
steps are considered and additional resources for task completion required.
Complexity and Problem Solving
Problems are increasingly difficult to identify and are sufficiently difficult that they cannot
be solved using existing practices and procedures; may have to respond/adapt to changing
conditions or circumstances, necessitating enterprise and new approaches.
Required Qualifications
Requires an advanced degree with at least 6 years of experience; may require a terminal
degree with 2 years of experience; may lead a small homogeneous department or larger
process-oriented area whose members perform like activities. Requires professional health
care certification, registration, or state licensure.
Supervision
Has the authority to hire, transfer, promote, discharge, suspend, assign work, reward,
discipline, and direct the work of both full-time and part-time University employees.
Effective 6/1/15