Methods - EpheSoft Intelligent Document Scanning Cloud Consulting Services – Ixxus SERVICE DEFINITION An overview of the G-Cloud Service (functional, non functional); Ephesoft is an Open Source document capture solution that integrates with Alfresco using CMIS. Ephesoft supports Intelligent Character Recognition (ICR) and works with a number of engines such as the Open Source Tesseract (originally from HP Labs) or commercial offerings such as OpenText RecoStar. Ephesoft can work with existing capture software, web scanning with TWAIN sources, or MFD/MFPs or network scanners that can store scans as PDF or TIFF in a folder. Ephesoft allows you to: Scan or import documents from virtually any source such as fax and email with one application Process your documents that are currently stored in other repositories Utilize any existing hardware whether it is a departmental document scanner, high-speed production scanner or MFP Functionality includes: Bar Code Reading Fixed Forms Extraction Mark Sense and Handprint Recognition PDF + text output Free Form “unstructured” extraction Fuzzy Database document matching Ixxus are a platinum Ephesoft partner and have enabled the integration between Alfresco and Ephesoft. The Ephesoft product benefits are: 100% thin client 3-tier architecture built from the ground up - no need to install software on workstations and supports the 4 major browsers; Internet Explorer, Firefox, Chrome and Safari Cloud-friendly so Ephesoft can be deployed on-premise behind firewalls or on public clouds like Amazon or Microsoft Azure for fast deployment and upkeep Fully enabled web-based scanning is included, enabling large distributed capture at no cost Bundled features – nothing to add in terms of additional forms functionality. All major forms processing capabilities that you would expect in an enterprise solution are provided. Eliminating click charges (image counts), since Ephesoft is simply priced by the 4 core server instance. No additional costs either for scan seats, validation, or administration seats Much lower price points compared to legacy capture solutions allowing customers to address advanced forms applications that were cost prohibitive in the past Use of open standards and open platform allows customization in multiple programming languages Advanced full content classification and separation technology allowing set up with as little as one sample of each document type and quicker training and implementation compared to legacy advanced capture solutions Subscription-based pricing model allows use of operating budget rather than capital expenditure Ixxus is an Ephesoft Platinum Partner and can provide full integration of Ephesoft with Alfresco EDRM. Our client list covers Local Government, NHS, Central Government and nonDepartmental Public bodies, as well as many well-known charity and publishing companies. We provide a wide range of services - strategic consultancy, change management, user experience, systems integration, customisation, training, migration and support. The common denominators to our Solutions We typically are asked to build solutions that have a strong focus around the creation, management, distribution and use of content. We are experienced in designing and building industrial strength enterprise solutions that are open, scalable and future proof. We build our solutions around you, not vice versa; ensuring an end-product that is completely customised to your needs. Flexibility and adaptability are key in everything we do. We leverage the benefits and advantages of open source where ever possible. We have mitigated the risks of open source through the provision of commercial support packages for all our delivered solutions. Information Assurance Individuals in Ixxus consulting are not currently accredited. Ixxus is willing that consultants can be put forward for individual accreditation up to a target Impact level of IL6. Backup/Restore Internal IT procedures and controls are maintained to provide a high level of business resilience to negate information assurance risks. On-boarding and Off-boarding processes/scope etc. Scope definition of functionality and processes are performed in the Discovery phase of the assignment where the conciseness of the environment and the functional solution are defined through interviews, documentation and workshops. Tasks are then estimated and planned for the corresponding effort involved and presented to the Customer for sign-off. Pricing (including unit prices, volume discounts (if any), data extraction etc.) Consultancy rates are either as per the SFIA rates or a blended rate of £840/day is used. Service management details An Ixxus Client Engagement Manager will be the central point of contact throughout the contract and will provide themselves or through the project manager the regular reporting for the project. Service constraints Ixxus can provide consultancy to provide full conformance to functional and nonfunctional requirements through our design of the overall solution covering systems integration, customisation, configuration and the underlying product functionality. Ixxus also provides upgrade and patch services. Service Levels (e.g. performance, availability, support hours, severity definitions etc.) Consulting is performed during UK business hours on an 8 hour working day. Support can be provided 24/7 or 9-5. Financial recompense model for not meeting service levels; The Statement of Work will define acceptance criteria for deliverables and Ixxus will deliver to those acceptance criteria to achieve acceptance. Training Ixxus provides training for Technical Administration training Technical Developer training Solution End-User Training (via a train the trainer course) Ordering and invoicing process Through a Statement of Work (SoW) to tightly define the consultancy deliverables, approach and to qualify any assumptions. Termination terms By consumers (i.e. consumption) - as per the attached Terms and Conditions. By the Supplier (removal of the G-Cloud Service) – existing assignments will be continued. Data restoration / service migration Ixxus will provide the consultancy services for data take on and service migration, to an acceptance criteria defined by the customer. Consumer responsibilities A consumer will be responsible to provide relevant staff for workshops and meetings. Technical Requirements Technical requirements (service dependencies and detailed technical interfaces, e.g. client side requirements, bandwidth/latency requirements etc.); and Trial Service No trial services are available as this is a consultancy offering.