Minutes of the ICT
Item
1. Attendance &
Apologies
Special Interest Group held on Friday 22nd February, 10am – 12.30pm.
Action
Minutes
Attended: Michelle McLean (Casey-Cardinia), Anthony Woodward (Geelong), Anita Morris
(Yarra), Tara Hossack and Sam Gray (Ballarat), Stuart Colhoun (Melton), John Crennan
(Wyndham), Les Firth (Yarra Plenty), Nicola Klein (Moonee Valley), Victoria Mathews
(Mornington Peninsula)
Apologies: Trevor Mackay (Bayside), Paul Hatcher (Whitehorse Manningham), Jennie Bishop
(Boroondara), Scott Kirby (Geelong), Jarrod Coyles (Brimbank)
2. Confirmation of
Minutes.
3. Business Arising
Minutes confirmed Anita Morris and Stuart Colhoun
4. VALA Reports
Holly Adams and Hugh Rundle presentation was good, as was the Kete presentation from
Auckland Library. Generally the public library content was good, although there was only one
on Thursday. Brendan Fitzgerald's paper on digital inclusion was excellent.
None
Rating public library websites was interesting but very dry - aims to assess all public library
sites in Australia. Worst were council run websites. Another academic paper on websites
used heat maps to drive their redesign.
By
Mia Ridge on Makerspaces was good, was good to have someone else recognise that
libraries already are makerspaces. Gene Tan talking about the Singapore Memory Project
was excellent.
Zan Li spoke well on Melbourne’s Zendesk experience and Michelle’s Cloud computing
presentation was also good.
Mixed responses on the Vendor presentations, but everyone recognised the need. Also
comments on the distance between the plenary sessions/exhibition and the concurrent
sessions - quite a bit of distance and takes quite some time to move around between
sessions etc.
5. Digital Content
Seminar
6.Library Reports
Proposed agenda is attached. Feedback was sought about any aspect of the program. All in
attendance approved it and expressed a lot of interest in attending. Once it goes out (next
week), Committee members will also have to book in, as well as any of their staff. Numbers
are strictly limited.
Stuart (Melton) - getting their smart bin at Melton in March then Caroline Springs later. Strong
focus on digitising local history content will be accessible via Portfolio. iPads as OPACs have
some issues- not getting enough power from connections, air watch was being used to restrict
but are changing to Kiosk Pro Lite. Customers seem to like using them. One has been stolen
- smashed holder to get it.
Anita (Yarra) - Zinio and Indieflicks now live. Upgraded Pcs to Windows 7. Glitches with
eResource Central (eRC), so not yet live - hopefully go live in March with One Click. Adding
local history images to Portfolio.
Victoria (Mornington-Peninsula) - launched their new website in November - then went on
leave. Website as work fine, web OPAC had some issues. Upgrading Net Loan software and
server. Changes coming to their Amlib LMS. Used Seamless CMS for their new website,
parallel with Council development on same. Very good support.
Confirm PROV
speaker
Tara
Post the event to
the PLVN Mailing
List once PROV
speaker
confirmed
Michelle
John (Wyndham) - Enterprise training at present, hope to have a test site with Portfolio and
eRC for the public in next four weeks. Envisionware upgrade went well, have also been
upgrading their servers for this. CEO of Envisionware was on stand at VALA. Working on EDI
invoicing and ordering, already with Baker & Taylor, in process for Bennett's and in
discussions with ALS. Plaza relocating end of this year and Tarneit opens end next year.
Sam (Ballarat) – Envisionware upgrade done but some glitches that are being worked
through. Testing eRC, just waiting for Overdrive upgrade, will then train staff before releasing
to the public. RFID tagging in process, getting pads to get staff using in two branches as of
next week. Closed libraries to tag, no additional staff. Have gone with FE. Go live in May. No
smart bins. Looking at Mobile Circ for their Outreach Service.
Tara (Ballarat) - Portfolio training regards online story times – Ballarat is going to start running
their own. Use Outreach Mobile for pop-up up libraries and will do pop-up story times as well in planning at present. Digital hub live since July; have exceeded the Key performance
indicators. Building still not connected to NBN hub - across the road is the boundary. Have
been told 3 weeks, but not holding their breath.
Anthony (Geelong) - Geoff and Scott been replacing self-check kiosks with FE kiosks (old
ones were from 3M). Went through a Drupal upgrade late last year, with a few hiccups which
were solved with a server content upgrade. Relaunching discovery layer project, hope to have
a decision by mid-year. Work has commenced on new Geelong Library and Heritage Centre.
Temporary location is working well. Added Find my past, Grammaticus and got rid of One
Click due to underperformance – they still have Bolinda e-audiobooks. Playing with
Chromebooks for their potential for OPACs, programs and lending, but can’t use them for
public internet access as they won't work with their authentication.
Nicky (Moonee Valley) - Enterprise going live today and eRC with Overdrive double
authentication. Adding one click in March. Community questionnaire with 3000 responses. As
a result are reviewing their public Wi-Fi. Review of RFID 12 months on. Introduced yesterday
in transit slips, because incorrect shelved items tripled. Also doing a printing review. May
replace one copier with a document scanning station. iPads now on air watch.
Michelle (Casey-Cardinia) – In the process of changing to VoIP for all branch and admin
phones. Surveying our users about community technology needs – already done so with staff
– will be interesting to see if results match up. New Library design for Casey Cultural Precinct
announced, will include a new 65% bigger Narre Warren Library – due to open in 2017. Have
upgraded 3 branches Internet PCs, all on Windows 8.1 and no problems at this stage. Teens
internet policy is now live and has gone through no problems.
Les (Yarra Plenty) – No XP machines left at YPRL. NBN is serving all their branches with
services. Increased from 2.2 to 4 terabits in traffic. Mill Park finally got direct NBN just before
Christmas. Now have 8 NBN connections, so now have a problem where the connection is
broader than the intake so now looking at upgrading their LAN. Will be upgrading their laptops
and trialling a HP T410 for their OPACs. (Search Pano about zero clients) Bibliotheca have
upgraded hardware and will upgrade software soon. Have upgraded Wi-Fi, but had issues
with access. Have fixed up network connections and seem to have fixed the issues, as Wi-Fi
use has increased dramatically. Mobile Circ is turned on and has seen it working with an
iPhone. Reading Rover is outreach service which will use it. New Whittlesea library opening
in July. Looking at VoIP for library phones and Envisionware print from anywhere.
Phill Webb – Bayside (received via email) Upgrading to Spydus 9 on March 3. Currently
configuring the new Spydus 9 Discovery OPAC and testing the commissioning. Council is in
the workshop stage of its Windows 7 upgrade and Library IT is heavily involved to make sure
it meets our needs. Council has completed a Library Security review and we will be
implementing recommendations to tighten up the network configuration. Bayside have run our
first Device Advice session and it was very popular. 36 questions mostly to do with iPads.
Three volunteers running the session and monthly sessions to continue. Undertaking the
eSmart Accreditation program. Starting discover, Play, Borrow sessions for Council staff to
learn about e-devices and library resources. First session already booked out.
7. General Business
Tomorrow’s Library
Talked about this project and what we had heard about its progress. Looking towards the May
State Government Budget for indication of directions.
Adobe Digital Editions 3
E-books DRM with Adobe Digital Editions 3 has caused some problems for a Wyndham
borrower – title is from Wheelers and was being accessed using the BlueFire app. An
alternative app – the DL reader app works fine with the new ADE version. No-one else
reported issues with ADE 3 as yet.
RFID and Library Desks
Question was asked about how having RFID affected the design and size of library desks.
Some libraries had eliminated library desks and just had ‘stations’. Others still had desks but
they had been redesigned to have a sit down area for memberships and enquiries etc.
Next Meeting: Thursday 10 April, 9.30am – 11.30am at MAV.
PLVN ICT SIG – Digital Content Seminar – Wednesday 26th March 2014
We are already managing digital content in the form of e-books, e-audiobooks and e-magazines, but this is done through vendors. How do we
create and manage our own digital content?
Come and join other public library IT and Web staff for this Digital Content Seminar where you will hear of the experiences of fellow librarians
and get the big picture view from Daniel Wilksch – Coordinator, Digital Projects – Public Records Office of Victoria and Peter McMahon –
Director of Digital Strategy from the State Library of Victoria.
The event is free, but numbers are strictly limited.
Location:
MAV Meeting Room 1101,
60 Collins Street Melbourne
When:
Wednesday 26 March 2014
Time:
9.30am Registration for 10.00am start.
Duration:
10.00am – 4.00pm
Cost:
$0
Bookings:
Karen Ward-Smith - Executive Officer
KWard-Smith@mav.asn.au
(Lunch – BYO or there are options for purchase nearby)
Enquiries: Michelle McLean – Casey-Cardinia Library Corporation
michelle.mclean@cclc.vic.gov.au
Ph. 9704 7696
Program:
9.30 – 10.00am
Registration and networking
10.00 am – 10.30am
Jarrod Coyles – Brimbank – Comic Life program
10.30am – 11.00am
Anthony Woodward – Geelong – Creating an e-book using Calibre
11.00am – 11.30am
Michelle McLean – Casey-Cardinia – Digitising oral histories
11.30am – 12.00noon Tom Edwards – Wyndham – Omeka local history portal
12.00 – 12.30pm
Jarrod Coyles – Brimbank – Creating Library videos
12.30 – 1.00pm
Panel – ask our speakers your digital content questions
1.00 – 2.00pm
Lunch – At own cost
2.00 – 3.00pm
Daniel Wilksch – Coordinator, Digital Projects – Public Records Office
of Victoria
3.00 pm - 4.00pm
Peter McMahon – Director of Digital Strategies – State Library of
Victoria
4.00pm
Feedback and close.