Dr. Mark A. Casillas, Jr. 1934 Alcoa Highway, Ste. D370 Knoxville, TN 37920 865-305-5335 / Fax 865-305-8840 Date: Dear : We would like to welcome you to University Colon & Rectal Surgery. We appreciate the trust you have placed in us. You are scheduled to see Dr. Casillas on , at EST. Please arrive 30 minutes prior to your appointment to allow us to complete your registration. If you should arrive 20 minutes after your scheduled appointment time above, you may be asked to reschedule. Enclosed please find the paperwork needed for your first visit. It is imperative that you bring the completed paperwork with you to your first visit. We will require you current insurance card and a driver’s license at each visit. We will also require your co-payment at time of your visit or any applicable deductible amount. We ask that you prepare for your appointment by doing a Fleet’s enema one hour prior to your scheduled appointment time. Our billing is performed a central location, not in our office. The billing office hours are the same as our office hours, Monday through Friday 8:00 am to 4:30 pm. If you have any billing questions, please call 865-670-6199. Parking is available underneath our building. Parking costs $2.00 and is paid as you leave the parking area. Enclosed is a map to help you find our building and the correct parking area. Use the elevators directly underneath our building to reach our office on the third floor. If you have any questions, please feel free to call us at 865-305-5335. Sincerely, Tara Pompilio Patient Service Representative Mark A. Casillas, Jr., MD specializes in laparoscopic and robotic colon and rectal surgery for neoplastic and benign disease, transanal endoscopic microsurgery, inflammatory bowel disease including Crohn’s disease and ulcerative colitis, constipation, and functional anorectal disorders. Dr. Casillas is an Assistant Professor in the Division of Colorectal Surgery in the University of Tennessee Graduate School of Medicine Department of Surgery. He received a Bachelor’s in Microbiology from the University of Alabama. He completed a Master’s degree in Molecular Biology at the University of Alabama at Birmingham, and earned his Medical Doctorate from the University of Alabama School of Medicine (UAB). He performed his intern year at Brown University School of Medicine and then completed his general surgery training at St. Joseph Mercy Hospital, Ann Arbor. Dr. Casillas completed a subspecialty fellowship in Colon & Rectal Surgery at Indiana University School of Medicine, and joined the faculty of the University of Tennessee Medical Center in 2012. Dr. Casillas has written and presented articles and abstracts on a variety of subjects including basic science cancer research, robotic colon and rectal surgery, as well as single incision laparoscopic colon and rectal surgery. Dr. Casillas is board certified by the American Board of Surgery and board eligible for the American Board of Colon and Rectal Surgery. Dr. Casillas specializes in the diagnosis and treatment of diseases of the colon, rectum, and anus with emphasis on screening for colon cancer, the surgical management of colorectal cancer, hemorrhoids, diverticular disease, and inflammatory bowel disease (Crohn's disease and ulcerative colitis). We offer state-of-the-art screening for colon and rectal cancers and treat complex anorectal disorders, including incontinence, pelvic floor abnormalities, anal fissures, and fistulas. PATIENT REGISTRATION Date For Internal Use Only Patient Number PATIENT INFORMATION Social Security # Date of Birth First Name Middle Last Name Home Address City State Email Address Race ______ Ethnicity ____________ Marital Status Married Single Home Phone ( ) (Circle One) Divorced Widowed Cell Phone ( ) (Circle One) Employed Retired Disabled Work Phone ( ) F/T Student Other Employer Referring Physician How did you hear of us? PRIMARY INSURANCE INFORMATION PLEASE PROVIDE YOUR INSURANCE CARD TO THE RECEPTIONIST Insurance ID # GR # Name of Insured DOB SS# SECONDARY INSURANCE INFORMATION I Insurance Name of the Insured ID# GR # SS# DOB EMERGENCY CONTACT Relationship First Name Home Phone ( Middle Work Phone ( ) Last ) Cell ( ) SPOUSE/GUARANTOR/RESPONSIBLE PARTY Social Security # Relationship First Name Address Employer City Sex Date Of Birth Daytime Phone ( ) Middle Last Name City State Address State Zip Zip AUTHORIZATION TO RELEASE INFORMATION AND PAY BENEFITS TO PHYSICIAN: I hereby authorize the physician to release any information acquired in the course of my treatment necessary to process insurance claims. I also authorize payment directly to the Physician of the Surgical and/or Medical Benefits, if any, otherwise payable to me for his/her services as described, realizing I am responsible to pay non-covered services. SIGNATURE (Patient or Parent if Minor) DATE Julio A. Solla, MD * Mark A. Casillas, Jr., MD 1934 Alcoa Hwy., Suite D-370 Knoxville, TN 37920 (865) 305-5335 or Fax (865) 305-8840 AUTHORIZATION TO RELEASE MEDICAL INFORMATION (All sections must be completed) Patient Name: SSN: Date of birth: Address: I hereby authorize the release of medical records to University Colon & Rectal Surgeons Records to be released from: For the following purpose: Medical Treatment The authorization will expire on: Date or Event may not exceed one year This request and authorization applies to: All medical records Health care information relating to the following treatment, Condition or dates of treatment: Specific records to be released (eg. Labs, imaging reports, other): I understand I have a right to revoke this authorization by written notification to the Privacy Officer, except to the extent it has acted in reliance and thereon before notice of revocation. I understand that any disclosure of information carries with it the potential for an unauthorized re-disclosure which may not be protected by federal confidentiality rules. I understand that I may request a copy of this authorization. I understand that I can refuse to sign this authorization and the above-named office may not condition treatment on my signing of this authorization. Signature of Patient Date Insurance Payment Policy Thank you for choosing University Colon & Rectal Surgeons. We are committed to providing you with quality and affordable healthcare. Because some of our patients have had questions regarding patient and insurance responsibility for services rendered, we have developed this payment policy. Please read it, ask us any questions you may have, and sign in the space provided. A copy of this can be provided to you upon request. 1. Insurance Plans. We are providers with Medicare, most Aetna plans, Beech Street, Blue Cross/Blue Shield, Blue Care, Champus-military only, Cigna, the Initial Group, Humana, Americhoice Tenncare, United Health and most Medicare Advantage plans. We are not in-network providers for UHC Secure Horizon. If you are not insured by a plan we do business with, payment in full is expected at each visit. If you are insured by a plan we do business with, but do not have an up to date insurance card, payment in full is required until we are provided with a current copy of your insurance information. Knowing your insurance benefits is your responsibility. Please contact your insurance company with any questions that you may have regarding your coverage. 2. Co-payments. All co-payments must be paid in full at the time of service. This arrangement is part of your contract with your insurance company. Please help us in upholding your agreement by paying your co-payment at each visit. 3. Non-Covered Services. Please be aware that some of the services you receive may be non-covered or not considered reasonable or necessary by your insurance, even though your physician feels that it is necessary. Our office will file each visit to your insurance company. If they deem that something is not reasonable or necessary, we ask that you submit payment for that item immediately. 4. Proof of Insurance. All patients must complete our patient information form before seeing a physician. We will also ask that you complete this form once a year. We must obtain a copy of your current valid insurance card to provide proof of insurance. If you fail to provide us with the correct information in a timely manner, you may be responsible for the balance of the claim. 5. Claim submission. We will submit your claims and assist you in any way we can to help get your claim paid. Your insurance company may need you to supply certain information directly. It is your responsibility to comply with their request. Please be aware that the balance of your claim is your responsibility whether or not your insurance company pays your claim. Your insurance benefit is a contract between you and your insurance company. If your insurance company does not pay your claim in 45 days, the balance will automatically be billed to you. If you have Medicare, we will bill you any money’s owed after we have received payment from Medicare and/or a secondary policy that you might have. 6. Coverage Changes. If your insurance changes, please notify us before your next visit so we can make the appropriate changes to help you receive your maximum benefits. We will also need to have a copy of your new insurance card. 7. Non-Payment. If your account is over 90 days past due, you will receive a letter from our billing department. Partial payments are accepted as long as you call them directly to set up the necessary payment plan. Please be aware that if a balance remains unpaid, we may refer your account to a collection agency. Our practice is committed to providing the best treatment to our patients. Thank you for understanding our payment policy. Please let us know if you have any questions or concerns. I have read and understand the payment policy and agree to abide by all guidelines: _________________________________________ Signature of Patient or Responsible Party _____________________ Date Patient Privacy Questionnaire 1934 Alcoa Highway, Suite D-370 Knoxville, TN 37920 Patient Name:________________________________________________ 1. May we leave confidential messages with anyone answering the telephone at your home? Yes No 2. May we leave confidential messages regarding appointments, return calls for test results, etc. on your home answering machine or voice mail? Yes No 3. May we leave confidential messages with anyone answering the telephone regarding appointments, lab results or other healthcare information at numbers other than your home number? Yes No If yes, please list number(s) ( )________ - _________; ( )________-__________ 4. If we are unable to reach you by any of the above options, may we leave confidential messages at your place of employment? Yes No 5. May we give confidential information to anyone else regarding appointments, lab results or other healthcare information? Yes No Name:_______________________DOB________________ Relationship:________________________Phone number_________________ Name:_______________________DOB________________ Relationship:________________________Phone number_________________ If we are unable to reach you by any other means, we will send information through the US Postal Service to your home address. ______________________________________ Signature of patient (or guardian if under age 18) ________________________ Date I have received a copy of the University Physician Associations Notice of Information Practices. I understand that this Notice describes how my health information may be used or disclosed by UPA, physicians and other providers practicing at UPA facilities and that I should read it carefully. I am aware that the Notice may be changed at any time. I may obtain a revised copy of the Notice by call (865) 544-9118, by visiting www.utmedicalcenter.org or by requesting one at a UPA office. _______________________________________________ Signature of patient (or guardian if under age 18) _____________________ Date University Colon & Rectal Surgeons 1934 Alcoa Highway, Suite D-370 Knoxville, TN 37920 865-305-5335 / Fax 865-305-8840 ☐Colonoscopy ☐Office Visit MEDICAL HISTORY QUESTIONNAIRE Name______________________________ Age_________________ Date__________________ PLEASE PROVIDE THE NAME, ADDRESS, AND PHONE NUMBER OF YOUR PRIMARY CARE PHYSICIAN PCP: Date Last seen PCP? ________ Name: __________________________ Address: ___________________________ ___________________________ Phone: Fax: ___________________________ ___________________________ ** Which physician referred you to our office? Please describe 'in your own words' the reason you are seeing the doctor today/ Chief Complaint:: Are you Currently Taking Coumadin, Plavix or TICLID? ☐YES ☐ NO ALLERGIES Do you have any drug allergies? ☐YES ☐ NO Please list which drugs you are allergic to and what happens when you take them. Please list any allergies to IV Iodine, Contrast or Shellfish (Causing skin rashes or breathing problems (not just nausea/vomiting). PAST MEDICAL HISTORY LIST ALL CURRENT MEDICAL PROBLEMS AND PREVIOUS SERIOUS ILLNESSES REQUIRING HOSPITAL WITH DATES: LIST ALL PREVIOUS SURGERIES AND MAJOR INJURIES WITH DATES OF (unsure of dates please estimate) : **WOMEN –INCLUDE CHILDBIRTH INFORMATION: # OF PREGNANCIES # OF VAGINA DELIVERIES # OF C-SECTIONS DATE OF LAST DELIVERY AGE WHEN FIRST PREGNANT EPISOTOMY ☐YES ☐ NO TEARS ☐YES ☐ NO FORCEPS USED ANY CURRENT FECAL/BOWEL INCONTINENCE (Stool Leakage)? HOW FREQUENT: ☐DAILY ☐WEEKLY ☐ MONTHLY . ☐YES ☐ NO WHEN DID LEAKAGE START? . FAMILY HISTORY HAVE YOU OR ANY OTHER BLOOD RELATIVES EVER BEEN DIAGNOSED WITH COLON ☐POLYPS ☐ COLON/RECTAL CANCER ☐BOTH ☐NONE IF YES, WHICH? ☐ FATHER ☐ OTHER RELATIVE ☐ MOTHER HAVE YOU HAD A TOTAL COLONOSCOPY DATE OF MOST RECENT COLONOSCOPY: ☐SISTER . ☐ BROTHER ☐CHILD ☐GRANDPARENT ☐UNCLE ☐AUNT ☐SELF ☐YES ☐ NO PERFORMED BY: . SOCIAL HISTORY DO YOU USE LAXATIVES? HOW OFTEN? ☐YES ☐ NO . WHAT TYPE? NUMBER OF BOWEL MOVEMENTS PER WEEK (average) HOW MANY OF HEM DO YOU STRAIN HARD WITH ☐ NEVER . . ☐RARELY ☐ MOST OF THE TIME ☐ ALWAYS DO YOU SMOKE NOW OR HAVE YOU EVER SMOKED CIGARETTES OR USED ANY TOBACCO PRODUCTS? IF YES, HOW MUCH? QUITTING? ALCOHOL: PACKS/DAY YEAR THAT YOU QUIT ☐YES ☐ NO HOW MANY YEARS DID YOU SMOKE BEFORE . ☐NEVER ☐ RARELY ☐ MODERATE ☐ DAILY ☐HOW MUCH? . REVIEW OF SYSTEMS DO YOU CURRENTLY HAVE ANY OF THE FOLLOWING: Please check YES or NO ☐YES ☐ NO If yes, how many pounds? WEIGHT LOSS IN THE PAST YEAR (WITHOUT DIETING) ☐YES ☐ NO Which? MOUTH OR THROAT SORES/ULCERS ☐YES ☐ NO HEART/CARDIOVASCULAR DISEASE If yes, check which type: ☐ Congestive Heart Failure ☐ NO Are you on fluid restriction? ☐YES Recently hospitalized for ☐ History of Endocarditis ☐YES ☐ NO failure? ☐ Artificial Heart Valve ☐ Chest Pain/Angina ☐ Vascular Grafts When was graft placed? ☐ Coronary By-Pass Surgery ☐ Heart Defibrillator ☐ Coronary Stent ☐ Other heart surgery? . Which? . ☐ Heart Pacemaker HOME OXYGEN/LUNG OR BREATHING DISEASE SLEEP APNEA KIDNEY DISEASE or FAILURE ORGAN TRANSPLANT PROBLEMS WITH URINATION? SWOLLEN OR PAINFUL JOINTS ARTIFICIAL JOINTS ☐YES ☐YES ☐YES ☐YES ☐YES ☐YES ☐YES ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO What type? . ON CPAP MACHINE? ☐YES ☐ NO ARE YOU ON FLUID RESTRICTION? ☐YES SKIN CONDITION OR NEW RASH/LESIONS DIABETES BLEEDING OR CLOTTING DISEASE PSYCHIATRIC OR NERVOUS CONDITION ENLARGED OR TENDER LYMPH NODES MENSTRUATING (having monthly period) CHANGE IN BOWEL MOVEMENTS (BM) ☐YES ☐YES ☐YES ☐YES ☐YES ☐YES ☐YES ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO Which ARE YOU TAKING RECTAL BLEEDING (even with small amount on paper. RECTAL PAIN WITH OR AFTER BM CONSTIPATION AWAKENED BY RECTAL PAIN VAGINAL BULGE WITH BM OR STRAINING DIARRHEA ABDOMINAL PAIN HEMORROIDS COMIN G OUT WITH BM UNABLE TO CONTROL BM OR EXCESSIVE MUCOUS WITH BOWEL MOVEMENT FEELING OF INCOMPLETE EVACUATION RECTUM COMING OUT/PROLAPSING RECTAL BURNING/ITCHING OR DISCHARGE ☐YES ☐YES ☐YES ☐YES ☐ YES ☐ YES ☐ YES ☐ YES ☐ YES ☐ YES ☐ YES ☐ YES ☐ YES ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO ☐ NO OTHER COLON, RECTAL OR ANAL PROBLEMS? . . Which type? Which What type? Where? . ☐ INSULIN ☐ PILLS . . What change? Bright ☐ NO Dark . Mixed with stool Straining Or decreased frequency How long does pain last? . Do you apply pressure on the bulge to have BM? If yes, how much per day? . Where? Do they stay out? . Can you push them in? Which? Gas . Liquid Stools . Solid Stools Do you have to push the rectum back in? . . . M.D. Notes: HT WT BP P T I reviewed above with patient: ☐Julio A. Solla, MD ☐Mark A. Casillas, Jr., MD IF SCHEDULING A COLONOSCOPY, PLEASE LIST Thursday DATES YOU ARE NOT AVAILABLE IN THE NEXT TWO MONTHS: For Office Use Only: Colonoscopy Scheduled for Instructions: ☐Given to patient Scheduled by (initials) ☐Mailed to patient Date: Medication List Patient Name:_____________________DOB__________ Allergies Medication Name What Pharmacy do you use? Name: Address: Phone: Directions Fax: