DEPARTMENT OF TREASURY AND FINANCE Ministerial portfolios The Department supports the ministerial portfolios of Treasurer, Assistant Treasurer and Finance. Departmental mission statement The Department of Treasury and Finance’s mission is to provide leadership in economic, financial and resource management. Departmental objectives, indicators and outputs The Department of Treasury and Finance’s objectives, indicators and linked outputs are: Departmental objectives Indicators Sound financial management Demonstrate strong fiscal of Victoria’s fiscal resources discipline by maintaining an The Department of Treasury annual budget surplus of at and Finance has a central role least $100 million. Outputs Financial and Resource Management Frameworks Budget and Financial Policy Advice in shaping Victoria’s economic, social and fiscal policy to ensure that Government financial policies are fiscally sound. General government net debt Financial Reporting reduced as a percentage of GSP over the decade to 2022. GBE Performance Monitoring and Financial Risk Effective financial risk Management management and prudential supervision of Public Financial Revenue Management Services to Government Corporations and Public Non-Financial Corporations. Guide government actions to increase Victoria’s productivity and competitiveness Reduce regulatory burden by 25 per cent by 2014 through streamlining regulatory requirements. The Department of Treasury and Finance provides Government with advice on key economic and financial issues, including longer-term economic development, regulation, financial strategy and taxation policy. Ensure approved Public Sector EBAs comply with wages policy and support improvements to productivity and workplace reform. 2013-14 Service Delivery Economic and Financial Policy Economic Regulatory Services Business Environment Policy Advice Reduce the costs and barriers to doing business in Victoria. Treasury and Finance 277 Departmental objectives Drive improvement in public sector asset management and the delivery of infrastructure The Department of Treasury and Finance develops and applies prudent commercial principles and practices to influence and deliver Government policies. This promotes transparent and accountable commercial principles and practices throughout the public sector, and ensures that Government owned property assets are managed and used efficiently. Indicators Outputs Ensure High Value High Risk Land and Infrastructure Government projects are Investment Management completed within agreed timeframes and scope through ensuring adherence to standards. Enable efficient and accountable asset management by implementing a new Asset Management Accountability Framework in 2013-14. Increased engagement with industry to enable improved compliance and productivity in the Victorian construction industry. Deliver efficient whole of Drive productivity and government common services efficiency by increasing the to the Victorian public sector benefits delivered from The Department of Treasury government procurement contracts. and Finance assists Government agencies in providing a more integrated approach to the management of common services. Resource Management Services to Government Drive efficiency by maintaining low vacancy rates for government office accommodation. Source: Department of Treasury and Finance 278 Treasury and Finance 2013-14 Service Delivery Changes to the output structure The Department has made no changes to its output structure for 2013-14. The following table summarises the Department’s total output cost by output group. Table 2.26: Output summary Strategic Policy Advice Financial Management Services Risk Management Services (b) Resource Management Services (c) Regulatory Services Revenue Management Services (d) Total Source: Department of Treasury and Finance ($ million) 2012-13 Budget 37.8 21.9 24.9 57.2 22.7 69.5 234.0 2012-13 Revised 37.7 23.2 29.2 44.8 23.3 75.6 233.8 2013-14 Variation (a) Budget % 37.1 -1.9 21.5 -1.8 28.2 13.3 45.3 -20.8 23.7 4.4 89.9 29.4 245.7 5.0 Notes: (a) Variation between 2012-13 budget and 2013-14 budget. (b) The 2013-14 Target is higher than the 2012-13 Target as a result of the reprioritisation of resources towards this output group in line with Government priorities. (c) The lower 2013-14 Target reflects transfer of whole-of-government ICT functions to the Department of State Development Business and Innovation through machinery-of-government changes. (d) The higher 2013-14 Target reflects the biennial purchase of municipal valuations resulting in a higher amortisation expense in the second year. Amounts available The following tables detail the amounts available to the Department from Parliamentary authority and income generated through transactions. Table 2.27 outlines the Department’s income from transactions and Table 2.28 summarises the sources of Parliamentary authority available to the Department to fund the provision of outputs, additions to the net asset base and payments made on behalf of the State. 2013-14 Service Delivery Treasury and Finance 279 Table 2.27: Income from transactions ($ million) Output appropriations Special appropriations Interest Sale of goods and services Grants Fair value of assets and services received free of charge or for nominal consideration Other income Total income from transactions 2011-12 Actual 238.7 .. 11.9 176.5 ( 0.0) 0.4 2012-13 Budget 238.0 .. 12.2 135.9 .. .. 2012-13 Revised 249.0 1.7 12.6 176.4 .. .. 2013-14 Budget 247.8 .. 12.2 181.2 .. .. 26.7 454.2 26.6 412.7 26.6 466.3 26.6 467.8 Source: Department of Treasury and Finance Table 2.28: Parliamentary authority for resources ($ million) Annual appropriations Provision of outputs Additions to the net asset base Payments made on behalf of the State Receipts credited to appropriations Unapplied previous years appropriation Provision of outputs Additions to the net asset base Payments made on behalf of the State Accumulated surplus – previously applied appropriation Gross annual appropriation Special appropriations Trust funds Total parliamentary authority 2012-13 Budget 3 006.2 225.3 32.8 2 748.1 8.5 8.3 4.3 4.0 .. 0.2 3 023.1 2 203.8 2 382.6 7 609.5 2012-13 Revised 2 610.8 225.1 29.9 2 355.8 8.2 15.9 6.0 3.2 6.8 2.9 2 637.9 2 208.3 2 370.2 7 216.4 2013-14 Budget 2 436.6 239.8 26.6 2 170.2 7.6 0.5 0.5 .. .. .. 2 444.6 2 300.6 2 524.2 7 269.4 Source: Department of Treasury and Finance 280 Treasury and Finance 2013-14 Service Delivery Strategic Policy Advice These outputs provide strategic policy advice to Ministers on all aspects of government activity. This includes advice on: the State’s overall financial and aggregate budget strategy; taxation policy; the State’s insurance schemes; accounting policies and performance management; economic, social and environmental monitoring and analysis; managing various state-based taxes; financial accounting and reporting; strategic research focusing on developing greater understanding of factors affecting long-term living standards for Victorians; and intergovernmental financial analysis and advice in relation to the level of Commonwealth funding to the States and Territories. By assisting the Government’s strategic policy decisions, these outputs contribute to the Department’s objectives of: sound financial management of the State’s fiscal resources; and guiding Government actions to increase Victoria’s productivity and competitiveness. Major outputs/deliverables Performance measures Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual Financial and Resource Management Frameworks This output develops and maintains cohesive financial and resource management frameworks that drive sound financial and resource management practices within the Victorian public sector (VPS). This includes enhancing key frameworks to drive performance, monitoring VPS entities’ compliance, and advising government and key stakeholders on compliance, accounting policy, resource management and tax issues. The output contributes to the department objective of ensuring sound financial management of the State’s fiscal resources by: ensuring that financial and resource management frameworks are established and complied with; facilitating consistent and reliable financial reporting across the VPS that complies with professional accounting standards; promoting continuous improvement in resource allocation and management through regular reviews and updates to ensure the frameworks represent good practice; and promoting awareness of financial management accountabilities and roles. 2013-14 Service Delivery Treasury and Finance 281 Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual number Annual review of whole of government compliance framework 1 1 1 1 number 10 8 10 9 Major outputs/deliverables Performance measures Quantity Delivery of updates, guides and newsletters The 2012-13 Expected Outcome is lower than the 2012-13 Target due to Victorian Auditor-General’s Office newsletters not being issued in 2012-13. Review of major resource management policies number 2 2 2 2 per cent 100 100 100 100 Quality Material and adverse whole- of-government issues relating to financial management and governance (identified by Victorian Auditor-General’s Office) rectified This performance measure renames the 2012-13 performance measure ‘Material and adverse whole of government issues identified by Victorian Auditor-General’s Office and Australian Taxation Office requiring rectification are addressed.’ The new measure reports on the same activity as the previous measure, but increases accuracy by reflecting the absence of adverse issues identified by the Australian Taxation Office at a whole of government level. per cent Maintain ISO 9001 (Quality Management Systems) certification 100 nm nm nm This performance measure is proposed to replace the 2012-13 performance measure ‘Service Provision Rating (Ministerial survey data).’ It has been replaced to reflect DTF’s commitment to utilise a standardised measure of quality. VPS stakeholder feedback indicates that delivery of guidelines, newsletters, information sessions and training has improved the VPS awareness and understanding of accounting policy, financial management and taxation compliance per cent 80 80 80 nm By end By end Feb By end Feb 2014 2013 Feb 2013 8 Sept 2011 4 Mar 2012 Timeliness Financial Management Compliance Framework assurance reviews conducted 282 report dates Treasury and Finance 2013-14 Service Delivery Major outputs/deliverables Performance measures Timely coordination of the Government’s response to Auditor-General Reports Unit of measure 2013-14 Target report dates 2012-13 Expected Outcome 2012-13 Target 2011-12 actual By end By end July By end June 2012 and Dec 2012 2014 by end and end June 2013 June 2013 nm This performance measure edits the 2012-13 performance measure ‘Timely coordination of Victoria’s input to GST regulations associated with Division 81 and the Government’s response to Auditor-General’s reports.’ It has been edited to more accurately reflect Division 81 reforms being largely complete. Cost Total output cost $ million 3.9 3.9 4.9 4.3 The 2013-14 Expected Outcome is lower than the 2012-13 Target due to the reprioritisation of resources towards the Financial Reporting output following a departmental restructure. The lower 2013-14 Target is due to efficiencies associated with internal reprioritisation. Budget and Financial Policy Advice This output contributes to the Department’s objective of providing sound financial management of Victoria’s fiscal resources through the provision of strategic, timely and comprehensive analysis and advice to Ministers, Cabinet and Cabinet Sub-Committees on: resource allocation; and departmental financial, output and asset delivery performance to support government in making decisions on the allocation of the State’s fiscal resources. This output assists government to deliver responsible budgets and operating surpluses which contribute to sound financial management. The output also: provides public and private sector industrial relations advice and strategic workforce management counsel to Ministers and departmental and agency reviews; is responsible for the administration of the Community Support Fund; and provides management of output evaluations and Base Reviews. Quantity Budget and financial policy advice through Ministerial briefs, Budget and Expenditure Review Committee and Cabinet and Sub Committee briefs number 1 250 1 215 1 250 1 117 Output Evaluation and Base Reviews number 3 3 3 3 2013-14 Service Delivery Treasury and Finance 283 Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual per cent Maintain ISO 9001 (Quality Management Systems) certification 100 nm nm nm Major outputs/deliverables Performance measures Quality This performance measure is proposed to replace the 2012-13 performance measure ‘Service Provision Rating (Ministerial survey data).’ It has been replaced to reflect DTF’s commitment to utilise a standardised measure of quality. Accuracy of the revised estimate of State budget expenditure per cent 5.0 nm nm nm New performance measure for 2013-14 to reflect Government priorities for accurate budget and financial policy advice. Victoria represented in major industrial relations cases and inquiries per cent 100 100 100 100 This performance measure has been introduced as a result of machinery-of-government changes that resulted in the transfer of functions into the Department of Treasury and Finance from the Department of Business and Innovation. Timeliness Delivery of Output Evaluation and Base Review reports within agreed timeframes per cent 100 100 100 100 Delivery of output performance and asset investment performance reports within agreed timeframes per cent 100 100 100 83.3 Review and assessment of submitted public sector enterprise bargaining costings and proposed agreements completed and submitted for approval within four weeks per cent 80 nm nm nm New performance measure for 2013-14 to reflect Government priorities regarding public sector workforce management. Cost Total output cost $ million 13.5 12.3 12.9 17.8 The higher 2013-14 Target reflects additional services introduced as a result of machinery-of-government changes that resulted in the transfer of private sector industrial relations functions into the Department. 284 Treasury and Finance 2013-14 Service Delivery Major outputs/deliverables Performance measures Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual Economic and Financial Policy This output provides strategic policy advice including potential reform options to Ministers across a range of current economic and financial policy issues. The output contributes to the Department’s objective of increasing Victoria’s productivity and competitiveness by providing advice on: medium and longer-term strategies to strengthen productivity, participation and the State’s overall competitiveness; key economic, social and environmental policy and infrastructure issues; State revenue policy and insurance policy; intergovernmental financial relations, including the distribution of Commonwealth funding to Australian States and Territories (including representation on various inter-jurisdictional committees); production of the economic and revenue estimates that underpin the State Budget; best practice regulatory frameworks; and building capacity in and promoting market based policy mechanisms in Victoria. Quantity Briefings on Cabinet Submissions number 200 201 200 283 Number of written Ministerial briefs number 300 315 300 286 The 2012-13 Expected Outcome is higher than the 2012-13 Target due to a greater number of briefs being required than anticipated. number 5 5 5 10 Accuracy of estimating State taxation revenue in the State budget per cent 5.0 5.0 5.0 3.1 Accuracy of estimating Gross State Product and employment in the State budget per cent 1.0 nm nm nm Program of long-term research projects completed Quality New performance measure for 2013-14 to reflect Government priorities regarding the accuracy of economic and financial policy advice. per cent Maintain ISO 9001 (Quality Management Systems) certification 100 nm nm nm This performance measure is proposed to replace the 2012-13 performance measure ‘Service Provision Rating (Ministerial survey data).’ It has been replaced to reflect DTF’s commitment to utilise a standardised measure of quality. 2013-14 Service Delivery Treasury and Finance 285 Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual Briefings on key Australian Bureau of Statistics economic data on day of release per cent 100 100 100 100 Long-term research projects managed on time per cent 100 100 100 100 Meet financial reporting deadlines per cent 100 100 100 100 Response to correspondence within per cent agreed deadlines 85 85 85 79.8 19.7 21.5 20.0 19.6 Major outputs/deliverables Performance measures Timeliness Cost Total output cost $ million The 2012-13 Expected Outcome is higher than the 2012-13 Target due to internal reprioritisation of resources from the Resource Management Services to Government output following a departmental restructure. The lower 2013-14 Target is due to an internal reprioritisation of resources. Source: Department of Treasury and Finance 286 Treasury and Finance 2013-14 Service Delivery Financial Management Services These outputs provide financial management services to departments, agencies, Government Business Enterprises (GBEs) and Registered Housing Agencies. These services include: managing and forecasting cash balances and central government cash transactions; the management of the liabilities of Victoria’s public sector superannuation schemes; monitoring the performance of GBEs; preparing the State’s consolidated financial and budget related reports; providing financial risk management and advice to manage the State’s financial risks; reviewing and analysing the performance of departments, with a focus on delivering value for money services to the community; and reviewing Registered Housing Agencies. By assisting government in making sound and informed financial management decisions, these outputs contribute to the department objective of sound financial management of the State’s fiscal resources. Major outputs/deliverables Performance measures Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual Financial Reporting This output contributes to the Department’s objective of providing sound financial management of Victoria’s fiscal resources by maintaining the integrity of systems and information for financial planning, management, monitoring and reporting of the State of Victoria through: publication of the State Budget and budget related documents; reporting, monitoring and publication of financial and non-financial performance in the Victorian public sector; management of the daily cash requirements including investments and borrowings of the Public Account; and best practice financial reporting framework, and whole of state management information systems, supporting financial reporting across the Victorian public sector. 2013-14 Service Delivery Treasury and Finance 287 Major outputs/deliverables Performance measures Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual number 0 nm nm nm Quantity Auditor-General qualification relating to material weaknesses in financial reporting systems and processes for the State of Victoria Financial Report or Estimated Financial Statements This performance measure is proposed to replace the 2012-13 performance measure ‘Acceptable (no material weaknesses in financial systems and reporting) Financial Report for the State of Victoria and Estimated Financial Statements audit opinions by the Auditor-General’. The new measure reports on the same activity as the previous measure but the rephrasing and change from a quality measure to a quantity measure reflects a more rigorous approach by setting a nil tolerance for Auditor-General qualifications. Estimates reporting – Budget and Budget Update number 2 2 2 2 Financial Performance Reporting – Annual Financial Report, Mid-Year Financial Report and Quarterly Financial Reports number 6 6 6 6 per cent Maintain ISO 9001 (Quality Management Systems) certification 100 nm nm nm Quality This performance measure is proposed to replace the 2012-13 performance measure ‘Service Provision Rating (Ministerial survey data).’ It has been replaced to reflect DTF’s commitment to utilise a standardised measure of quality. Supporting the financial reporting framework across the VPS (survey data) per cent 80 nm nm nm New performance measure for 2013-14 to reflect Government priorities for Victoria’s financial reporting framework. Timeliness Annual Budget published by date agreed by Treasurer date May 2014 Budget Update date Financial Report for the State of Victoria Mid-Year Financial Report 288 7 May May 2013 2013 1 May 2012 15 Dec 2013 15 Dec 2012 15 Dec 2012 15 Dec 2011 date 15 Oct 2013 15 Oct 2012 15 Oct 2012 13 Oct 2011 report date 15 Mar 2014 15 Mar 2013 15 Mar 2013 13 Mar 2012 Treasury and Finance 2013-14 Service Delivery Major outputs/deliverables Performance measures Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual report date 15 Oct 2013 15 Nov 2013 15 Mar 2014 15 May 2014 15 Oct 2012 15 Nov 2012 15 Mar 2013 7 May 2013 15 Oct 2012 15 Nov 2012 15 Mar 2013 15 May 2013 13 Oct 2011 10 Nov 2011 13 Mar 2012 1 May 2012 14.7 15.5 14.6 12.4 Quarterly Financial Reports Cost Total output cost $ million The 2012-13 Expected Outcome is higher than the 2012-13 Target due to an internal reprioritisation of resources from the Financial and Resource Management Frameworks output following a departmental restructure. The higher 2013-14 Target reflects indexation. GBE Performance Monitoring and Financial Risk Management This output monitors the performance of Government Business Enterprises (GBEs) and Registered Housing Agencies, and manages the State’s financial risk. It contributes to the Department’s objective of ensuring sound financial management of Victoria’s fiscal resources by: monitoring and providing advice on the financial and operational performance of GBEs and Registered Housing Agencies; developing and implementing prudential risk management and reporting frameworks in respect of Public Financial Corporations (PFCs) and strategies to manage the State’s financial risks; overseeing policy and strategies to manage the State’s investment, borrowing, unfunded superannuation and insurance claims obligations and the management of the associated risks; and producing budget and financial reporting data for the Public Non-Financial Corporation (PNFC) and PFC sectors. Quantity Annual performance and compliance review of registered housing agencies number 42 41 41 40 The higher 2013-14 Target reflects the creation in 2012-13 of a new registered housing agency, the Haven Foundation. Board appointments number 93 101 96 127 The lower 2013-14 Target reflects a reduction in the number of CenITex board members. The 2012-13 Expected Outcome is higher than the 2012-13 Target due to the larger number of board appointments than anticipated from the Victorian Fund Management Corporation and the Victorian WorkCover Authority. 2013-14 Service Delivery Treasury and Finance 289 Major outputs/deliverables Performance measures Corporate plans reviewed and assessed, and quarterly performance reports Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual number 193 194 207 190 The lower 2013-14 Target reflects a reduction in the number of annual reports required to be tabled in Parliament, a reduction in the number of entities whose reports are required to be reviewed, and amended governance arrangements for CenITex. The 2012-13 Expected Outcome is lower than the 2012-13 Target because these changes occurred earlier in the 2012-13 financial year. Dividends negotiated number 34 32 34 31 The 2012-13 Expected Outcome is lower than the 2012-13 Target due to dividends not being taken from two entities. Manage the review process for the State’s credit rating number 2 2 2 2 Review of financial position of business entities number 12 12 12 12 Provide financial policy advice on borrowings, investments, superannuation issues and prudential supervision number 88 123 80 104 This performance measure replaces the 2012-13 performance measure ‘Provide financial policy advice on borrowings, investments, and superannuation issues and prudential supervision’. The 2013-14 performance measure reports on the same as the 2012-13 measure; however its title has been amended for increased clarity. The higher 2013-14 Target reflects an expectation that additional policy advice on superannuation investments will be required during 2013-14. The 2012-13 Expected Outcome is higher than the 2012-13 Target due to a large number of issues requiring briefings. number 6 6 6 7 Maintain ISO 9001 (Quality per cent Management Systems) certification 100 nm nm nm Provision of Budget Sector debt, public authority income and superannuation estimates and analysis and commentary on the PNFC and PFC sectors for whole-of-government published financial reports Quality This performance measure is proposed to replace the 2012-13 performance measure ‘Service Provision Rating (Ministerial survey data).’ It has been replaced to reflect DTF’s commitment to utilise a standardised measure of quality. Timeliness Analysis and review of corporate plans, quarterly performance reports within 3 months of receipt per cent 90 90 90 90 Board appointments approved within agreed timelines per cent 100 100 100 100 290 Treasury and Finance 2013-14 Service Delivery Major outputs/deliverables Performance measures Dates met for dividend payments Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual per cent 100 100 100 100 $ million 6.8 7.7 7.3 7.1 Cost Total output cost The 2012-13 Expected Outcome is higher than the 2012-13 Target due to one-off funding for ICT delivery analysis. The 2013-14 Target is lower than the 2012-13 Target due to efficiencies generated from internal reprioritisation for ICT delivery analysis. Source: Department of Treasury and Finance 2013-14 Service Delivery Treasury and Finance 291 Risk Management Services This output provides risk management advice and information on frameworks to Ministers, departments and private infrastructure partners to manage the Government’s exposure to commercial and infrastructure project risks. By providing advice on frameworks to manage commercial and infrastructure project risks, this output contributes to the departmental objective of driving improvement in public sector asset management and the delivery of infrastructure to benefit all Victorians. Major outputs/deliverables Performance measures Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual Land and Infrastructure Investment Management This output covers the provision of land and infrastructure advice and assistance to departments, Ministers and senior DTF management. It contributes to the Department’s objective of driving improvement in public sector asset management and the delivery of infrastructure by providing advice and assistance on: land purchases, sales, facilitation, leasing and management of contaminated sites; feasibility studies, business cases, procurement processes and contractual management of major projects and commercial transactions; policy to support project generation, development and delivery; development and implementation of services including policy, procedures and training in practices which govern new infrastructure investment; and medium to long-term asset investment planning and processes for investment decision making. Quantity Provision of commercial and risk management advice on infrastructure and commercial projects (including projects identified as high value high risk) which facilitates sound investment and minimises risks Weighted number 320 406 320 461 This performance measure renames the 2012-13 performance measure ‘Commercial and risk management advice on project milestones (including projects identified as high value high risk) which facilitate infrastructure and which minimises Government’s exposure to risk’. The new measure reports on the same activity as the previous measure; however, its title has been amended for increased clarity. The 2012-13 Expected Outcome is higher than the 2012-13 Target due to additional briefing requirements for current projects. 292 Treasury and Finance 2013-14 Service Delivery Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual Capacity to develop and implement weighted policies, procedures and training to number govern and build capability to deliver infrastructure investment 41 66 40 95 Major outputs/deliverables Performance measures This performance measure renames the 2012-13 performance measure ‘Development and implementation of services including policy, procedures and training in practices which govern new infrastructure investment’. The new measure reports on the same activity as the previous measure; however, its title has been amended for increased clarity. The 2012-13 Expected Outcome is higher than the 2012-13 Target due to additional presentation requirements. The higher 2013-14 Target reflects an expectation of additional presentation requirements. Gateway reviews undertaken to minimise Government’s exposure to project risks weighted number 50 46 70 57 The 2012-13 Expected Outcome is lower than the 2012-13 Target due to the concentration of activity on more complex projects. The lower 2013-14 Target also reflects the expected ongoing concentration of activity on more complex projects Revenue from sale of surplus Government land including Crown land $ million 82 176 176 30.2 The lower 2013-14 Target reflects the effect of a large one-off parcel of land included in the 2012-13 Target. Attendance on building sites (site visits, inspections, audits) number 40 nm nm nm New performance measure for 2013-14 to reflect Government priorities regarding the Victorian Code of Compliance for the Building and Construction Industry. Quality Workplace Relations Management per cent Plan assessments completed within three working days 95 nm nm nm New performance measure for 2013-14 to reflect Government priorities regarding the Victorian Code of Compliance for the Building and Construction Industry. per cent Maintain ISO 9001 (Quality Management Systems) certification 100 nm nm nm This performance measure is proposed to replace the 2012-13 performance measure ‘Service Provision Rating (Ministerial survey data).’ It has been replaced to reflect DTF’s commitment to utilise a standardised measure of quality. Cost Total output cost $ million 28.2 29.2 24.9 22.6 The 2012-13 Expected Outcome is higher than the 2012-13 Target due to one-off funding for Government landholding policies and practices, grade separated junctions and the myki review project. The 2013-14 Target is higher than the 2012-13 Target as a result of the reprioritisation of resources towards this output group in line with Government priorities. Source: Department of Treasury and Finance 2013-14 Service Delivery Treasury and Finance 293 Resource Management Services This output assists the Government in administering and coordinating the provision of whole of government services. By maximising value in purchasing decisions and providing professional management of substantial government assets, this output contributes to the departmental objectives of: sound financial management of the State’s fiscal resources; and delivering efficient whole of government common services to the Victorian public sector. Major outputs/deliverables Performance measures Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual Resource Management Services to Government This output delivers whole of government services, policies and initiatives in areas including procurement, fleet and accommodation. The output contributes to the Department’s objective of delivering efficient whole of government common services to the Victorian public sector by: developing and maintaining a framework of whole of government policies, standards and guidelines which promote the efficient and effective use of common services including procurement, fleet and accommodation; implementing a program of whole of government procurement and contract management to ensure optimum benefit to government; supporting the operations of the Victorian Government Procurement Board, facilitating the approval of major government procurements and developing procurement capability across government; and providing whole of government fleet and accommodation. Quantity Briefs provided on services to government number 60 70 60 131 The 2012-13 Expected Outcome is higher than the 2012-13 Target due to a higher number of briefs being required than anticipated. Evaluation and decision on existing or potential whole of Victorian government contracts within agreed timelines number 15 16 14 20 This performance measure is proposed to replace the 2012-13 performance measure ‘Establishment or renewal of whole of government contracts’. The 2012-13 measure has been replaced to more accurately reflect the activity undertaken. The 2012-13 Expected Outcome is higher than the 2012-13 Target due to additional contract renewals being included in the output’s annual work program. The higher 2013-14 Target reflects additional contract renewals being included in the output’s annual work program. 294 Treasury and Finance 2013-14 Service Delivery Major outputs/deliverables Performance measures Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual Total accommodation cost $ per square metre per year 410 381.5 410 347 The 2012-13 Expected Outcome is lower than the 2012-13 Target because commercial office rent incentive levels remained higher than expected during the year, and because building energy cost increases were not as high as forecast. Workspace ratio Square metre per FTE 15 15.9 15 15.9 70 nm nm nm Quality per cent Client agencies’ satisfaction with the services provided by the Shared Services Provider New performance measure for 2013-14 to reflect Government priorities regarding resource management services. per cent Maintain ISO 9001 (Quality Management Systems) Certification 100 nm nm nm This performance measure is proposed to replace the 2012-13 performance measure ‘Service Provision Rating (Ministerial survey data).’ It has been replaced to reflect DTF’s commitment to utilise a standardised measure of quality. Benefits delivered as a percentage of Managed Spend, including reduced and avoided costs per cent 5 nm nm nm New performance measure for 2013-14 to reflect Government priorities regarding resource management services. Cost Total output cost $ million 45.3 44.8 57.2 50.7 The 2012-13 Expected Outcome is lower than the 2012-13 Target due to cessation of the Efficient Technology Initiative and the reprioritisation of resources towards the Land and Infrastructure Investment Management output in accordance with Government priorities. The lower 2013-14 Target reflects the transfer of whole-of-government ICT functions to the Department of State Development, Business and Innovation through machinery-of-government changes. Source: Department of Treasury and Finance 2013-14 Service Delivery Treasury and Finance 295 Regulatory Services These outputs regulate utilities and other regulated markets in Victoria, and provide advice on ways the Government can improve the business environment. By informing Government on ways to create a competitive business environment and by efficiently regulating utilities and other specified markets to protect the long-term interests of Victorian consumers with regard to price, quality and reliability of essential services, these outputs contribute to the departmental objective of guiding government actions to increase Victoria’s productivity and competitiveness. Major outputs/deliverables Performance measures Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual Economic Regulatory Services This output provides economic regulation of utilities and other specified markets in Victoria to protect the long-term interests of Victorian consumers with regard to price, quality and reliability of essential services. By providing these services, this output contributes to the departmental objective of guiding government actions to increase Victoria’s productivity and competitiveness. Quantity New or revised regulatory instruments issued number 8 2 0 6 The 2012-13 Expected Outcome is higher than the 2012-13 Target owing to the amendment of two Water Codes. The increased 2013-14 Target reflects expectations of increased activity resulting from legislative changes including the Commission’s increased role in Energy Regulation and the requirement to harmonise Victorian retail arrangements with the National Energy Customer Framework. Performance reports for regulated businesses or industries number 4 4 4 4 Performance reviews and compliance audits of regulated businesses number 105 110 119 98 The 2012-13 Expected Outcome is lower than the 2012-13 Target due to delays in commencing some audits, which were the result of the Essential Services Commission’s role in energy regulation only being clarified in the fourth quarter of 2012-13. The lower 2013-14 Target reflects reduced market activity as the VEET scheme transitions further from a predominately residential based scheme to a residential and commercial scheme. Price approvals of regulated businesses 296 number Treasury and Finance 19 19 19 23 2013-14 Service Delivery Major outputs/deliverables Performance measures Registration and accreditation decisions/approvals in relation to the Victorian Energy Efficiency Target Scheme Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual number 1 000 1 650 500 839 The 2012-13 Expected Outcome is higher than the 2012-13 Target due to an unexpectedly large number of one-off applications for stakeholders to participation in the new commercial lighting upgrade activity. The majority of applications are forecast to be completed in 2012-13 as the activity is established. Activity in 2013-14 is forecast to return to a more typical business basis. Reviews, investigations or advisory projects number 5 5 2 5 The higher 2012-13 Expected Outcome is due to an increased number of project referrals. The 2013-14 Target has increased due to the expected due to the expected number of projects increasing. Quality per cent 100 100 100 100 Deadlines met for major milestones per cent 100 100 100 100 17.5 17.5 16.9 14.7 Decisions upheld where subject to review, appeal or disallowance Timeliness Cost Total output cost $ million The 2013-14 Target is higher than the 2012-13 Target due to internal reprioritisation of resources. Business Environment Policy Advice This output provides advice on ways the Government can improve the business environment. The output contributes to guiding Government actions to increase Victoria’s productivity and competitiveness. It does this by: reviewing Regulatory Impact Statements, Business Impact Assessments and Regulatory Change Management assessments; undertaking inquiries into matters referred to it by the Government; and operating Victoria’s competitive neutrality unit. Quantity Number of final inquiry reports submitted to Government number 2 3 3 4 This performance measure renames the 2012-13 performance measure ‘Public Inquiries examined during the year’. The new measure reports on the same activity as the previous measure but has been amended to increase clarity. The lower 2013-14 Target reflects the average number of inquiry reports requested by Government per year over the last five years. 2013-14 Service Delivery Treasury and Finance 297 Major outputs/deliverables Performance measures Advice on adequacy of final Regulatory Impact Statements, Business Impact Assessments and Regulatory Change Measurements prepared by departments Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual number 35 35 45 18 This performance measure is proposed to replace the 2012-13 performance measure ‘Reviews of Regulatory Impact Statements (RIS), and Business Impact Assessments (BIA) and Regulatory change Measurements’. It has been replaced to more accurately reflect the adequacy of advice provided. The lower 2013-14 Target reflects the demand driven nature of the activity. Quality per cent 80 80 80 85 Completion of inquiry reports by due date per cent 100 100 100 100 Complete the initial assessment phase of Business Impact Assessments within 10 working days of receipt per cent 100 100 90 100 Service provision rating (Commissioner assessment of Secretariat performance) Timeliness The 2012-13 Expected Outcome is greater than the 2012-13 Target due to efficiency improvements. The higher 2013-14 Target reflects the Department’s higher average performance in this area over the last three years. Complete the initial assessment phase of Regulatory Impact Statements within 10 working days of receipt per cent 100 90 90 100 The higher 2013-14 Target reflects the Department’s higher average performance in this area over the past four years. Complete the initial assessment phase of Regulatory Change Measurements within 10 working days of receipt per cent 100 100 90 100 The higher 2013-14 Target reflects the Department’s higher average performance in this area over the last three years. The 2012-13 Expected Outcome is greater than the 2012-13 Target due efficiency improvements. Cost Total output cost $ million 6.2 5.8 5.8 5.7 The higher 2013-14 Target reflects indexation. Source: Department of Treasury and Finance 298 Treasury and Finance 2013-14 Service Delivery Revenue Management Services This output administers revenue collections of major taxes and duties on behalf of the Government. It also assesses and processes unclaimed monies applications. By efficiently delivering revenue management services in Victoria, this output contributes to the departmental objective of sound financial management of the State’s fiscal resources. Major outputs/deliverables Performance measures Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual Revenue Management Services to Government This output provides revenue management services across the various state-based taxes in a fair and efficient manner for the benefit of all Victorians. By administering Victoria’s taxation legislation and collecting a range of taxes, duties and levies, this output contributes to the departmental objective of sound financial management of the State’s fiscal resources. Quantity Revenue banked on day of receipt per cent ≥99 100 ≥99 99.65 Revenue collected as a percentage of budget target per cent ≥99 99 ≥99 101 Revenue detected from compliance per cent projects meets estimates ≥90 109 ≥90 102 The 2012-13 Expected Outcome is higher than the 2012-13 Target due to the finalisation of a higher than expected land rich assessment. Quality Customer satisfaction level per cent ≥80 95 ≥80 95 Maintain ISO 9001 (quality management systems) and ISO/IEC 20000-1:2005 (IT service management) certification number 3 2 3 3 The 2012-13 Expected Outcome is lower than the 2012-13 Target due to one ISO audit scheduled for 2012-13 having been completed in the 2011-12 financial year. per cent <2 1.85 <2 1.6 Meet Cabinet and Parliamentary timelines per cent 100 100 100 100 Timely handling of objections (within 90 days) per cent ≥80 60 ≥80 86 Ratio of outstanding debt to total revenue Timeliness The 2012-13 Expected Outcome is lower than the 2012-13 Target due to a higher than expected number of objections being received. Timely handling of private rulings (within 90 days) 2013-14 Service Delivery per cent ≥80 Treasury and Finance 80 ≥80 94 299 Major outputs/deliverables Performance measures Unit of measure 2013-14 Target 2012-13 Expected Outcome 2012-13 Target 2011-12 actual $ million 89.9 75.6 69.5 76.8 Cost Total output cost The 2012-13 Expected Outcome is higher than the 2012-13 Target due to the inclusion of additional funding for the implementation of the Fire Services Property Levy. The higher 2013-14 Target reflects the biennial purchase of municipal valuations resulting in a higher amortisation expense in the second year. Source: Department of Treasury and Finance 300 Treasury and Finance 2013-14 Service Delivery