LIVING IN AL AIN 2012 This handbook is by no means a comprehensive introduction to the city of Al Ain. However, it is our hope that it will help you get on your feet and settled into the Al Ain community. AL AIN Al Ain, which means ‘the spring’, is situated in the Emirate of Abu Dhabi on the border with Oman. It is the site of many underground springs that make the city so lush and green. Al Ain is considered one of the most important historical cities in the UAE as there have been significant archeological discoveries around Jebel Hafeet and Bina Bint Saud as well as the Hili Oasis. It is a significant agricultural area growing a wide variety of produce. This city has developed greatly in the last 20 years. In the early 1960s there was little here but it has grown and developed and is still growing and developing. Al Ain is a conservative city still keeping to many of the old traditions, and this should be borne in mind at all times. There are one or two books which chart the progress of Al Ain from Bedouin oasis to thriving city; one of the most interesting being Canadian nurse Gertrude Dyck’s book “The Oasis Al Ain Memoirs of Doctor Latifa” which you will be able to acquire or borrow in Al Ain. GEOGRAPHY Al Ain is about 160 kilometers east of the capital city Abu Dhabi, and 135 kilometres from Dubai City. Al Ain is proudly known as the Garden City of the Gulf. It shares a border with Buraimi which is an Omani town. If you wish to travel into Buraimi you must remember your passport. If you wish to travel further into Oman by car you will need to ensure that you have adequate insurance cover (this can be bought at the border checkpoint). The scenery is very dramatic on the way through the mountains and if you have a four wheel drive or SUV (which many people purchase in Al Ain for this reason) you can follow the beds of dried up rivers known as wadis. On smaller side roads throughout the region you must beware of camels and herds of goats which could wander onto the road. Other possibilities for exploration include the mountains at Hatta and the emirates of Ras Al Khaimah and Fujairah. It is a 2 ½ to 3 hour drive through varied scenery, red sand dune desert and rugged mountains to Fujairah on the Arabian Sea. There you can snorkel and dive. CLIMATE The Emirates may well have the hottest weather you will ever experience, approximately 35ºC in mid-May to 45ºC+ in July/August/September, but unlike Abu Dhabi and Dubai on the coast, Al Ain being inland does not suffer from such high humidity, which makes it more bearable. However everywhere is air conditioned. The winters are cooler and a sweater or jacket is often necessary. But you can look forward to ideal walking and exploring weather from October to April. Living in Al Ain Updated July 2012 GJ Page 1 of 13 HIGHER COLLEGES OF TECHNOLOGY The Higher Colleges of Technology http://www.hct.ac.ae/ for UAE nationals began operations in 1988. The system was initiated by His Excellency Sheikh Nahayan Mabarak Al Nahayan, the Minister of Higher Education and Scientific Research, and who serves as Chancellor of the UAE University and Higher Colleges of Technology. Initially, the Higher Colleges were modeled on the community college system of the Canadian province of Ontario, but has now advanced. The system enjoys a very cosmopolitan mix of administrative and teaching personnel. OPENING TIMES The weekend for HCT is on Friday and Saturday. The week begins on Sunday. Some businesses still maintain the ‘old’ weekend of Thursday and Friday (especially in Buraimi, Oman). Banks are open from Saturday to Thursday. Some shops remain open from 8am to 1pm and reopen from 4 pm to 10 pm. Most supermarkets are open from 8am to 10 pm. A couple of supermarkets remain open 24 hours. All shops close for Friday noon prayer by around 11 am and reopen in the evening. During Ramadan many shops stay open much later. DRESS As you know the United Arab Emirates is a Muslim country and you will be expected to dress modestly in public. For men and women, this means refraining from wearing shorts and sleeveless shirts; no skin at the shoulder or above the knee should be exposed. At work, men are expected to wear a business shirt with long or short sleeves, slacks (not jeans), and tie; women are expected to wear dresses or skirts which fall below the knee (preferably mid-calf). Smart trousers are also acceptable. Women should take care that their clothing is modestly cut i.e. no plunging necklines, slit skirts, or filmy materials. Please refer to our Dress Code Policy to ensure you bring the right attire for work. In your own home and around swimming pools, you may dress appropriately. On desert trips or by the seaside you can wear modest shorts and in the shopping malls in Dubai the dress code is more relaxed. In general, don't bring too many clothes. All major stores (see under shops/souks) can be found here and there are wonderful sales in summer and winter. Sunscreen, a hat and good sunglasses are necessary and can be purchased in Al Ain, but bring them with you if possible so that you will have them from the first day. EMPLOYMENT FOR SPOUSES Some employment exists locally for qualified teachers and nurses. Tawam Hospital is a major employer and also the UAE University, and schools. If interested in pursuing this avenue, spouses should come equipped with original documents. They should also consider having a copy of their major educational certificate notarized as this is often a requirement. It is a good idea to bring lots of passport size photos which must accompany most applications of any sort. Living in Al Ain Updated July 2012 GJ Page 2 of 13 BOOKS The Book Corner (in Al Jimi Mall, above Carrefour) offers a selection of English language titles with a small range of nonfiction, as well as magazines. The Bookstore next to the Four Seasons Hotel, between the Diwan and the Jebal round-a-bouts, offer a very small selection of English language titles. This shop specializes in stationery and computer accessories. There three main bookshop chains in the UAE: Borders in the Mall of the Emirates, Kinokuniya in the Dubai Mall and Magrudy’s in Al Ain at the Bawadi Mall, which also has branches in Dubai and Abu Dhabi (http://magrudy.com/) The HCT Libraries collection can be viewed at http://library.hct.ac.ae/search and includes recreational magazines and fiction for both adults and children. Staff are able to order items from any of the HCT libraries and are also able to access through LIWA, a consortium catalogue, the holdings of both Zayed University and UAEU. Our library staff can assist you with any queries. A word of caution: do not bring books, magazines, or videotapes of a controversial nature into the UAE. By controversial, we mean any subject that would be degrading to the UAE, Arabs, or Muslim countries or individuals, as well as any material of a sexual nature. If you do decide to bring this type of material with you, be prepared for the possibility that you will be asked to either return it to your country at your cost, or have it destroyed. Certain books, magazines and video tapes may be confiscated for review by the Ministry of Information and Culture. If this happens, don't worry about it. You will be given a receipt for the articles, which you can pick up in a week or two, depending on how busy the Ministry is at the time. The Oasis Living Magazine http://myoasisliving.com/ keeps you up-to-date with “What’s On” in and around Al Ain. The Source magazine http://www.thesourceuae.com/en/ is also another free magazine which is distributed to the colleges. SCHOOLS There are many schools within Al Ain, catering for most needs. Ex-pat employees do not have access to government schools and therefore all ex-pat children go to one of the many private schools in and around Al Ain. These schools generally operate on country lines i.e. Indian Schools, American Schools, and British Schools, etc. As most of our employees are native English-speakers, they opt for one of the following; The Al Ain English Speaking School (www.aaess.com email school@aaess.sch.ae) is a privately owned school which was founded in 1978. The AAESS follows the British Curriculum and takes children from 5 to 18 years. The International School of Choueifat (www.iscalain-sabis.net email iscalain@sabis.net) follows both the British and IB Curriculum. Al Ain International school opened its doors in September 2011 and has been getting very good reviews by our staff. The school website is: http://www.aldaracademies.com/alain.php. The English Speaking School and Choueifat educate children up to year 12 level (A and AS level) with emphasis on the Sciences. Minimal arts courses are offered. Living in Al Ain Updated July 2012 GJ Page 3 of 13 If you would like to discuss schooling options, please let us know what type of school you are looking for and we will introduce you to one of our staff who will be happy to talk with you about their experiences. As soon as you accept the offer with HCT you need to contact a school regarding enrolment. School uniforms are mandatory at most schools. If you have a child with special educational needs, please identify that need for us before coming to the UAE. You need to be aware that although many schools do provide some degree of special learning needs, it may not be at the same level as that provided in your home country Organized recreation for children outside of school hours consists of hotel clubs which provide amongst other things swimming and tennis. There are some activities (clubs) offered at the schools. The House of Arts http://www.house-of-arts.net/ provides music lessons for children and adults, so bring your musical instrument and music. There are also dancing lessons available. DOMESTIC HELP Many families employ a maid. Most maids come from the Philippines, Bangladesh or Sri Lanka. Skills vary with the individual, but with selectivity you will be able to find someone reliable to cook, clean and mind children for about Dhs. 1000 per month. If you decide to sponsor a maid, you are responsible for paying for her visa, health card and repatriation ticket every two years, and most of her incidental expenses, including food. The Visa and Housing Officer will help you with the formalities. HOUSING The HCT provides accommodation of a good standard. Depending on your family size and salary grade you will be allocated an apartment/house. We cannot accept requests for accommodation as we have to work with what is available at the time. However, we do try our best to match families to accommodation. Most accommodation comes without appliances such as a fridge, cooker and washing machine. Just about all are not carpeted and don’t come with curtains. All of the rental units have air conditioning. None of the rental units have heating. FURNITURE Al Ain and neighboring Buraimi have a large variety of furniture shops and also carpenters who can make fairly basic wardrobes, beds and cabinets. The popular shops are: The Home Centre, Homes R us and Pan Emirates Furniture. Dubai and Abu Dhabi have an IKEA store (http://www.ikea.com/ae/en/store/dubai/) with reasonably priced furniture. Traditional Indian style furniture is available at Pinky’s, Lucky’s and Khan’s in Sharjah. There are carpet shops and curtain shops too which will supply and fit out your whole house should you wish to do so. Living in Al Ain Updated July 2012 GJ Page 4 of 13 You will be taken around the shops of Al Ain to start you off and we recommend you stick to basics until you have settled in and have time to see exactly what you want and how much you are prepared to spend. Secondhand furniture is available from families who are leaving and is posted on the HCT electronic newsgroups. ISLAM You will quickly be conscious of the many mosques existing in the country and will become used to the call to prayer, five times a day. There are two major festivals in the Muslim calendar; the Eid Al Fitr which follows the fasting month of Ramadan and about two months later, the Eid Al Adha. Ramadan is a special time in the Middle East when all Muslims in good health are required to perform special duties. As part of their observances during this month, Muslims do not eat, drink, or smoke between sunrise and sunset. Non-Muslims are not required to fast, but are requested not to eat, drink, or smoke in public out of respect for their host. At the colleges, no food or drink is displayed or eaten in public. The doors to the staff kitchen and dining areas are closed. You may bring and consume your own food in the staff lounge if Ramadan falls during the school term. Please do not eat, drink, or smoke in public, even in your car, during Ramadan. It is a punishable offence. If you have a small child, it is acceptable for the child to eat or drink in a car, but it is far better to wait until you are somewhere where the child can be fed in private. The exact start of the Holy Month of Ramadan and Eid is determined by the phases of the moon, but there will be notices on television and in the newspapers. About two months after Ramadan there is another Eid called Eid al Adha. It marks the end of the pilgrimage to Makkah, one of the five pillars of Islam. There are other holidays throughout the year determined by the phases of the moon. College holidays are subject to confirmation from the Ministry of Education and the College will notify you if and when it is to be closed. LICENSES If you have a UK, USA, Canadian, Australian or New Zealand license there is no problem in converting it to a UAE license. The same applies to your spouse Canadians will require a letter from their Consulate in Dubai verifying the authenticity of their license before they can apply for one. Everyone from a non-Arab country except Britain is required to have their driving license translated into Arabic (costs approximately 80 AED). This can be done after arrival. Check out the Abu Dhabi Police website for more information http://www.adpolice.gov.ae/en/default.aspx A license to purchase beer, wine and spirits is required for non-Muslims, after they have obtained their residence permit. Those employees who wish to consume alcohol are Living in Al Ain Updated July 2012 GJ Page 5 of 13 responsible to keep their license valid and available at all times. Please contact your HRO for details on how to obtain a license. Please noted that you cannot “drink and drive”. It is 0% tolerance for alcohol consumption in the UAE. MEDICAL FACILITIES Al Ain is well provided with medical facilities. Dubai and Abu Dhabi provide excellent medical care. Although Tawam Hospital (http://www.tawamhospital.ae/english/index.aspx) is for locals only, nonUAE citizens may be treated there by referral or in an emergency. The Al Ain (Al Jimi) Hospital is the government hospital open to everyone and the Oasis Hospital http://www.oasishospital.org/ is an American Mission Hospital. It is covered under the HCT insurance plan. There are an increasing number of other private hospitals i.e. Al Noor, with specialized clinics http://www.alnoorhospital.com/ListDepartmentAlAin.aspx. HCT provides health insurance cover with the Daman Health insurance company. You will receive the membership cards and member booklet when you arrive. If you take specific medication regularly arrange to bring a generous supply with you until you have time to obtain your medical card and locate a physician. Make sure that you carry the medicine in its original container and consider having your doctor write a note attesting to the medical reason and necessity for the prescription. Some drugs that are only available by prescription in North America and the U.K. can be purchased without a prescription in the UAE; narcotic drugs are a notable exception and in a recent amendment to the Health Bill, hormones, steroids and some antibiotics can now only be obtained on prescription. The local pharmacists are very helpful and will be able to tell you what you can and cannot get without prescription. Some over the counter drugs available in your country may not be available here although something similar will be. TRAVEL The UAE is bordered by the Sultanate of Oman, the Kingdom of Saudi Arabia and the Emirate of Qatar. Visas for travel to these countries can be obtained though occasionally with difficulty. Travel to other countries in the region is also a popular activity, with regular air travel available to Egypt, Jordan, India, Pakistan, Nepal, Sri Lanka, Kenya and the Maldives, Seychelles and Mauritius islands of the Indian Ocean. Slightly further afield, but within easy reach during the college’s December and April breaks, are Southeast Asia and southern Mediterranean locations. Most flights depart from Dubai or Abu Dhabi with a few from Al Ain. An e-gate pass for quick access through immigration, can be obtained at all three airports, after you have received your Emirates I.D. Card and is valid as long as your Emirates I.D. is valid. Living in Al Ain Updated July 2012 GJ Page 6 of 13 OMAN Al Ain shares a border with the Sultanate of Oman, at Buraimi. You can enter only through the Hili border post and can freely travel around Check points are about 30 kms down the road from Buraimi. To travel past them it is necessary to get a visa. Visas may be obtained at the border for a nominal fee. Buraimi itself has an interesting souk with all kinds of goods, especially cars which are in some cases cheaper than in Al Ain. PETS There are several vets in the area to choose from. Al Rawda Clinic in Al Ain can be contacted at 03 755 1222. There are many vets in Abu Dhabi and Dubai and all offer excellent care for your animals and their numbers and locations can be obtained from other pet owners or by looking on the internet. In addition, there are excellent boarding facilities available as well. There is also the option to leave your pets at home when you travel and have a professional come by daily. If you prefer this option, contact your HRO for updated information. POSTAL SERVICE A regular postal service is provided in the UAE. It is possible to get your own personal mail box at the Post Office, but this may take time and it is just as easy to get your mail delivered to the College P.O. box. There is a delivery and collection from the Post Office each working day. Any personal outgoing mail should be stamped by you and should have your return address clearly indicated on the outside. Employees must purchase their own stamps. On the whole the service is fairly reliable although incoming mail takes longer than outgoing. If you want something speedily dispatched to your own country you can use College couriers, Aramex or TNT Express Worldwide. The postal service also provides express and registered mail service. Water and Electricity bills can be paid at the Post Office. You can also recharge your ‘Wasel’ mobile telephone card and purchase pre-paid calling cards. RESTAURANTS There are several good restaurants in Al Ain. The best and most expensive are at the big hotels i.e. Al Ain Hilton, Rotana, Mercure, The Palm Resort, Ayla and Danat. Except at the Ayla, alcohol is served in restaurants. Other good and cheaper places to eat are the Chinese Dragon, Dubai Mughal and Abu Halab (Syrian/Arabic), the Golden Sheep (Lebanese/Arabic), the Golden Gate (Chinese/Filipino) the Super (Indian) and the fast food restaurants like Kentucky Fried Chicken, Chilis, Hardees, McDonalds, Burger King and Pizza Hut. There are a variety of restaurants in all the Malls. Almost all restaurants offer a home delivery service. The bakeries, especially the Al Noor serve freshly baked breads, cakes, Arabic sweets and savories e.g. cheese manakish, etc. Living in Al Ain Updated July 2012 GJ Page 7 of 13 SHOPS/SOUKS Al Ain has several small souk areas and three malls though none as large as Dubai’s at the moment, but they are growing fast. You will soon get to know your way around and find out which shops are best. There are various branches of Choitrams, a UAE wide chain of supermarkets, which often stock items you can’t find elsewhere and a lot of expats like to shop in Carrefour (Jimi Mall and Bawadi Mall) or in one of the 3 Lulu Hypermarkets. When you find something you have been searching for, buy several as it may disappear and not reappear again for several months. Remember to always check the expiry date first. Pork products are only available at Choithrams in Al Ain city center and Abela by Tawam. Cooking ranges or stoves (called "cookers" here) are available in both gas and electric styles and can be purchased with two, four, or six burners. A refundable deposit is required for the gas tank (blue bottle). Tanks (bottles) can be changed when empty at any petrol station. Sanaiya, a large industrial area on the outskirts of Al Ain, is a haven for buying specialty tools of all kinds if you are a DIY person. They are generally very inexpensive and in good supply. You can also purchase common-use tools, like hammers and screwdrivers from vendors in downtown Al Ain or ACE hardware in the Bawadi Mall. It is easy to borrow a few tools from one of your colleagues to get you started. British Home Stores and Marks and Spencer, stock reasonable quality clothing, linen and some china. Home Center is another good alternative. Al Ain has many stores, including Carrefour, selling well-known electrical appliances. In terms of small electronics, you can buy just about anything here: blow dryers, juicers, food processors, electric knives, alarm clocks, etc. We suggest that you purchase all electrical appliances with motors here, since the voltage is 220 - 240 volts, 50 cycles, unless you are coming from the UK as anything you bring from there will be compatible. Power outlets are generally three square-pin, 13 amp, and generally bayonet light fittings are used. Heavier loads such as air conditioners and washing machines often run off 15 amp round pin plugs. This means North American bought electrical appliances will not work in the UAE without a converter. Although you can purchase adapters, they are not recommended for use with any appliance with moving parts as the power surges may cause problems. Computer enthusiasts will find a good selection of hardware in Al Ain and a larger selection of both hardware and software in Dubai and Abu Dhabi. Prices are competitive. If you do bring your computer from home, we strongly recommend that you buy a heavy-duty, QUALITY surge protector/power strip/voltage regulator. Al Jimi Mall ( http://www.aljimimall.com/en/sitemap.php) is a large mall with a food court (where you can get your favorites like McDonald's, Subway or Kentucky Fried Chicken), clothing shops, a pharmacy, etc. Most importantly, it has Carrefour that contains everything you need from household appliances to groceries. For children there is also a play area and arcade downstairs. A word of warning: It can be quite crowded on the weekends, so if you prefer calmer shopping experiences, go on a Friday morning. There’s a Home Center and Lifestyle store where you can buy furniture and decorations for your apartment. Living in Al Ain Updated July 2012 GJ Page 8 of 13 Al Ain Mall (http://www.alainmall.net/beta/index.html) is another large mall with a variety of shops. The mall also houses an Ice Skating Rink, a Bowling Alley, a movie theater (movie prices about 30 AED), bumper cars, and a "kid's zone". Also in this mall is Mega Mart, another large grocery store which is open on Friday mornings and Sharaf DG the largest electronics shop in Al Ain. Currently undergoing an expansion Al Ain mall is constantly opening new shops and has 3 levels of underground parking. Al Bawadi Mall (http://www.bawadimall.com/Location/) is the newest and largest mall with lots of restaurants, coffee shops and a big cinema. It has a big Carrefour, Magrudy's Bookstore, Toys- R-Us, Ace Hardware and other "big name" stores. It also has furniture stores, most notably Homes-r-Us. The amusement area houses the only indoor rollercoaster in Al Ain as well as a bowling alley and the usual supervised kids play areas and arcade games. There is a “ski slope” upstairs from the food court with downhill tube slides as well as a roller skating rink and other attractions. SOCIAL LIFE AND SPORTS Al Ain has facilities for almost every recreational activity except those that need the sea like yachting and scuba diving although you can go wild water rafting, kayaking and surfing at Wadi Adventures (http://www.wadiadventure.ae/ ). There are a few sporting goods stores that sell name-brand products. Most popular recreational activities in the UAE include tennis, golf, racquetball, ice-hockey, squash, scuba diving, swimming, water-skiing, boating, golf, horseback riding, rugby, football and soccer. Most sports like swimming, tennis, squash etc., are offered by the clubs at the Hilton, Danat Hotel, Al Ain Rotana and the Palm Sports Resort. The Palm Sports Resort (www.palmsportsresort.com.) has the equestrian, shooting, rugby and golf clubs. If you are a golf enthusiast, remember to bring your clubs as equipment can be quite expensive. The Golf Club has a first class restaurant which is very popular. http://www.alainexpat.com/hotelskomma-wine-en-dine/al-ain-golf-club.html Al Ain Rugby Club http://www.alainenthusiast.com/weekend-fun/palm-resort-rugby-club-alain/ offers coaching sessions for both adults and children and arranges games throughout the region. There is a fully equipped club house with a swimming pool and gym. The also serve meals and refreshments. Runners can join the Al Ain Hash House Harriers (www.alainexpat.com.) who run in a desert spot, sometimes sand, sometimes gravel, followed by certain revelry and often a barbecue. This is a family group and children are welcome, along with the not so fit who would rather walk. There is also another running club called A2R2 Al Ain Road Runners, and they meet outside the Danat Hotel. The times vary, depending on the weather, and they have social functions as well as handicap races on occasion. There’s also a small cycling group that rides every Friday morning (A2C2) from the Spinneys/Souk Extra mall in Markania. Women may want to take special caution and ride with a group. A good bicycle will cost about Dhs. 5,000 or more and most dealers will make it a better deal by giving you a bicycle pump, since the air pumps at the gas station don't fit the inner tubes. If you like to do handicrafts, it is best to bring your own materials with you although an overwhelming selection of supplies can be found in the haberdashery shops in town. Living in Al Ain Updated July 2012 GJ Page 9 of 13 The Emirates Natural History Group (www.enhg.org.) meets every2nd and 4th Tuesday of the month and have many activities during the weekends, particularly in the cooler months. Most people find that there are more than enough activities to satisfy all the family. Being a member of the ENHG is one of the best ways to see places in the UAE. There are ice skating rinks at Al Ain Mall in downtown Al Ain and Hili Fun City on the outskirts of town, if this is your sport. Used equipment is limited so remember to bring your own. There are organized ice hockey teams for children of all ages and a men’s team. Al Ain Mall has a small ice rink and Hili Fun City has an Olympic size ice rink and is the home of the Al Ain Vipers (http://www.alainvipers.com/VIPERShome1.html) ice hockey team, offers organized ice hockey teams for children ages 5 - 18 but is also open to the public. The Vipers play competitively with Dubai, Abu Dhabi, Muscat, Qatar, and Kuwait. TELEVISION There are minimal television stations available if you do not have a satellite dish or subscribe to cable TV. However, depending on where you live, some villas provide basic cable which allows you to access Englishspeaking channels. There are satellite connections through Orbit or E-Vision which you need to subscribe to monthly. However there are about six English channels you could access through purchasing a dish and digital box for approximately 450 AED. You should check whether your landlord permits the erection of satellite dishes before taking this option. TRANSPORTATION AND VEHICLES Taxis and regular town bus service are available. Privately-owned Al Ain taxis (gold and white) are cheap and metered. A new silver and metered taxi service has been introduced to phase out the old gold and white taxis and all the drivers speak English. The silver taxis have a call center that coordinates bookings 600-535353. They may cost a bit more than the gold and white ones. The orange and white taxis are from Oman and are not metered. You can find maps to the public transport system in Al Ain including timetables, costs and maps at this link (http://www.ojra.ae/en_bus.htm ). Al Ghazal is a taxi service run by a private company. Their services are a bit more expensive. All of their employees speak English. Al Ghazal Taxi telephone number is 7516565. Women are advised to always sit in the back seat, make sure the meter is switched on and not make unnecessary conversation with the driver. Also be aware that many of the gold and white taxis do not have (working) rear seat belts and so you can't secure yourself or children in the vehicle. The following words may be helpful. Yessar = Left Yamin = Right Seedha = straight Irjah = U Turn Wakaf = stop D’war hadika al haywanot = zoo roundabout (the roundabout near both Colleges) Living in Al Ain Updated July 2012 GJ Page 10 of 13 There is a good bus service to Abu Dhabi and Dubai that leaves from the bus station behind the Al Ain Co-op downtown. The buses are air conditioned and women sit at the front. There is mini bus service to Dubai but lifts can sometimes be obtained from your colleagues. You can also use the Al Ghazal taxi service (bit more expensive) or hire a taxi at the taxi stand, near to the bus station. Car prices are reasonable and you may find them a bit cheaper in Buraimi, but you will need to ensure your car insurance covers you for Oman. Four wheel drive vehicles are popular as they extend the ability to visit off-road beaches, mountains and deserts. Prices for 4WD vehicles are approximately 50% higher than saloon cars. You may be able to apply for a car loan after you get your residence visa. You can also rent cars by the month; a small family car will cost about Dhs. 2000, inclusive of insurance. You may wish to take advantage of this option during your first month or so while you explore the new and used car market. If you or your spouse wants to drive a rental car, it is advisable to bring an international driver’s license with you until you have a UAE driver’s license. Insurance is mandatory for both rental and privately-owned vehicles. Do not even consider shipping your car if it is not specially equipped for tropical climates. The sun, wind and variable humidity can cause considerable permanent damage in cars not suitably equipped. Second hand vehicles are available and are advertised on our HCT newsgroup by other HCT faculty. Quite a few faculty use this option. UTILITIES Utilities such as water and electricity charges are paid by the occupant. In some villas/apartments there is a standard water charge (50AED per month), but most units charge by consumption. A villa’s summer electricity bill can be as high as 1600AED per month for a family of four or as low as Dhs. 300 a month for a single person depending on the size of the apartment, how many occupants and how many rooms you need to keep cool. If you water a small garden, water costs can be over 200AED per month. By contrast, water and electricity charges for a small two-bedroom apartment typically total less than 300AED per month. You should always ensure that you pay the bill before it reaches 1000AED as after that you are cut off. Electricity is 220-240 volts at 50 cycles per second. Telephone bills are sent to you monthly and must be paid in full within two weeks or your service will be disconnected. If this happens, you will have to repay the initial deposit, plus the amount owed on your bill, before service will be reconnected. WHAT THE LOCALS THINK ABOUT YOU In general, the local people are friendly and tolerant. They are proud of Al Ain, a city of flowers and trees and welcome your contribution to the growth of their country. If you make an effort to learn some Arabic, even your most elementary efforts will be appreciated. There are independent Arabic teachers who offer their services on a per-hour Living in Al Ain Updated July 2012 GJ Page 11 of 13 basis. For a very reasonable fee, the United Arab Emirates University also offers evening classes that are open to the community. YOUR TIME IN AL AIN We hope you do enjoy your time in Al Ain. All staff at the colleges are very friendly and helpful. Here are some of the staff you will meet on arrival… First Faces Probably the first HCT Al Ain College’s face you will see as you walk through the arrivals door at either Abu Dhabi or Dubai Airport will be Gopalapilla Vijayakrishnan, or Vijay as he is known to everyone. This picture does little justice to Vijay who always has a big smile on his face! Vijay’s job title is Administrative Assistant, however his real role is the ‘Can do Man’. As a new arrival you will probably see Vijay more than anyone else during your first week. Apart from airport greetings, and transportation to hotels, Vijay will more than likely be the person who will take you to the various appointments at hospitals, banks, etc. Contact: mobile: 050 6180751 Alternatively you may have been met by: Saber Al Okla, Al Ain Men’s College Housing and Visa Officer. Contact: 050 6239195 Walid Ezzeddine, Al Ain Women’s College Housing and visa Officer. Contact: 050 6234172 Saber and Walid liaise with the relevant Government Departments to get work and residency visas for our new arrivals. They also ensure that established staff maintain current visas. Saber and Walid will arrange your housing for you. Your housing allocation is dependent upon your grade and your circumstances (whether you are single, married, with children or other dependants). Saber and Walid are the men who will ensure that you have a comfortable home to return to after a busy day at college! Human Resources We may have communicated by email, phone and fax for a number of weeks prior to your arrival. Hamsa Saleh Living in Al Ain Updated July 2012 GJ Lamis Abdo Page 12 of 13 Allison Hamilton nee Hope Emiratization Manager Contact: habdullah@hct.ac.ae Mobile: 050 6630133 Work: 03 7095 ext. 329 Senior Human Resources Officer -Al Ain Men’s Contact: lamis.abdo@hct.ac.ae Mobile: 050 4468455 Work: 03 7095 ext. 510 Hello and welcome! Living in Al Ain Updated July 2012 GJ Page 13 of 13 Human Resources Officer Al Ain Women’s Contact: Allison.hamilton@hct.ac.ae Mobile: 050 6425220 Work: 03 7095 ext. 288