WINTER SHIPPING (Liners shipping from Aris’ Florida production location) We in Aris Transportation take pride in our effort to minimize the incidence of winter shipping problems. We have established a formal winter policy. The following are the highlights. The severity of the winter is still the ultimate determining factor. When forecasts indicate that the daytime temperatures will fall below 30 degrees we follow these procedures: We gather regional weather conditions from NOAA Weather Service, dispatch offices, drivers, customers and individual State Departments of Transportation We communicate frequently with carrier dispatch offices and Aris shipping locations regarding weather conditions and cold weather shipping requirements. We arrange for airfreight and/or FedEx shipments to be held at Aris locations until a more favorable weather window exists. Product can be held only as long as quality will not be compromised. Additionally, if the customer is concerned about extreme cold weather in there area they can contact Aris Transportation at 239-728-2535 extension 3199 for shipping updates We continually update weather related shipping reports for Customer Service so that customers can be phoned and advised of shipping delays and revised ETA’s. We stay current with reports from customers who experience cold damage and investigate alternative shipping methods for their future shipments. If product is scheduled to ship via 2-day small package service into an area where cold damage is likely, we reserve the right to upgrade the delivery service to a Priority level to protect the product. The additional cost would be reflected on the customer’s invoice. No credits will be issued. Note: All air freight carriers including FedEx & UPS do not insure perishable products. Therefore, no claim can be made due to weather related issues and no credit will be issued for weather related product damage. REVISED 11/25/2014 P.O. Box 230 | 115 Third St. S.E. | Barberton, OH 44203 | p: 800.232.9557 / 330.745.2143 | f: 330.745.3098 | w: ArisHort.com