4. Fraud Control Environment - Department of the Prime Minister

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FRAUD CONTROL PLAN
2014 – 2016
Foreword
The Department of the Prime Minister and Cabinet (PM&C) has unique responsibilities and a
privileged role within the Commonwealth.
PM&C has a strategic policy development and
coordination role, providing guidance to the whole of government, in addition to a substantial
programme delivery responsibility.
As a PM&C staff member you have an essential role to play in reducing the Department’s
exposure to fraud. This Fraud Control Plan 2014 to 2016 (the Plan), outlines our approach to
effectively prevent, detect and respond to fraud or misuse of Commonwealth resources.
Fraud has the potential to undermine our ability to achieve our objectives, reputation and ethical
organisational culture. Recent fraud response activities have identified that elements of organised
crime are viewing government programmes as potential targets. Organised crime has evolved well
beyond a simple law and order problem within the remit of an individual agency, jurisdiction or
country. Estimates of what fraud costs Australians vary, but even conservative estimates put the
cost at over $8.5 billion a year. According to the Australian National Audit Office, in 2010 – 11,
external and internal fraud losses against the Commonwealth were estimated at $119 million. Of
the estimated amount, $116 million related to external fraud, while $3 million related to internal
fraud.
In all our dealings, we must ensure public monies are spent for their intended purposes,
information is secured, and assets and resources are used appropriately to protect the interests
and reputation of the Department.
In our day to day activities, we must ensure our business operations are not compromised and
that we have adequate internal controls to minimise risks to achieve our purpose. To manage the
risk of opportunistic fraud, we must ensure our business processes are streamlined and that
complexity is minimised.
This Plan is intended to support PM&C staff to assess risk as well as prevent, detect and report
fraud so that Commonwealth funding and assets are used for their intended purpose.
Elizabeth Kelly
Deputy Secretary, Governance
FRAUD CONTROL PLAN VERSION 2014 – 2016
I
Document History
A history of released document versions
Version
Date
Description
Approved
2012 – 2014
Oct 2012
Fraud Control Plan
(FCP)
Secretary
2014 – 2016
Sep 2014
Draft FRA and FCP
Fraud Manager,
FCIS
2014 – 2016
Oct 2014
Draft FRA and FCP
Assistant Secretary,
GARB
2014 – 2016
Nov 2014
Draft FRA and FCP
First Assistant
Secretary, MSD
2014 – 2016
Feb 2015
Final FRA and FCP
Deputy Secretary,
Governance
Change Control
PM&C Fraud Control Officer is responsible for the maintenance and
implementation of changes to this document.
Approval
Name
Position
Date
Elizabeth Kelly
Deputy Secretary, Governance
4 February 2015
Pip Spence
First Assistant Secretary, MSD
27 January 2015
Sam Skelton
Assistant Secretary, GARB
27 January 2015
FRAUD CONTROL PLAN VERSION 2014 – 2016
II
Contents
FOREWORD .......................................................................................................................................... I
DOCUMENT HISTORY ....................................................................................................................... II
APPROVAL ........................................................................................................................................... II
CONTENTS ......................................................................................................................................... III
GLOSSARY ........................................................................................................................................... V
ABBREVIATIONS ............................................................................................................................. VII
1.
INTRODUCTION .......................................................................................................................... 1
1.1
LEGISLATIVE AND POLICY REQUIREMENTS ............................................................................... 1
1.2
OBJECTIVES OF THE PLAN ......................................................................................................... 1
2.
DEPARTMENT OF THE PRIME MINISTER AND CABINET ............................................... 2
3.
GOVERNANCE ............................................................................................................................ 2
3.1
OFFICERS WHO HAVE KEY RESPONSIBILITIES FOR FRAUD CONTROL IN PM&C ....................... 2
3.2
EXECUTIVE COMMITTEES.......................................................................................................... 3
3.2.1
3.2.2
3.2.3
3.2.4
3.2.5
4.
Executive Leadership Group ....................................................................................... 3
Audit Committee ............................................................................................................ 3
Security Committee ...................................................................................................... 3
Senior Management Group ......................................................................................... 4
People and Leadership Committee ............................................................................ 4
FRAUD CONTROL ENVIRONMENT ....................................................................................... 5
4.1 KEY FRAUD CONTROL STRATEGIES ................................................................................................... 5
4.2
DEFINITION OF FRAUD ............................................................................................................... 5
4.3
FRAUD POLICY STATEMENT ...................................................................................................... 6
5.
FRAUD MANAGEMENT ............................................................................................................ 7
5.1
FRAUD PREVENTION................................................................................................................... 7
5.2
FRAUD RISK MANAGEMENT ........................................................................................................ 7
5.3
RELATIVE EXPOSURE TO EXTERNAL AND INTERNAL FRAUD ...................................................... 8
5.5
5.4.1
Screening service providers ........................................................................................ 9
FRAUD RISK ASSESSMENT ........................................................................................................ 9
5.5.1
5.5.2
5.5.3
5.5.4
6.
Methodology .................................................................................................................. 9
Sources of Risk ............................................................................................................ 10
Overview of the fraud risks .................................................................................... 11
Risk assessment analysis.......................................................................................... 12
DETECTION (REPORTING), INVESTIGATIONS AND RESPONSE................................ 12
6.1
REPORTING FRAUD .................................................................................................................. 12
6.2
PUBLIC INFORMATION AND DISCLOSURE ACT ......................................................................... 13
6.3
EXTERNAL PERFORMANCE REPORTING .................................................................................. 13
6.4
6.3.1
Annual and Statistical Reporting .............................................................................. 13
6.3.2
Australian National Audit Office ............................................................................ 13
INVESTIGATION ........................................................................................................................ 13
FRAUD CONTROL PLAN VERSION 2014 – 2016
III
6.5
6.4.1
Compliance .................................................................................................................. 14
6.4.2
Internal audit ............................................................................................................... 15
REFERRAL ................................................................................................................................ 15
6.5.1
6.5.2
6.5.3
Referrals to law enforcement agencies ................................................................... 15
Commonwealth Director of Public Prosecution Referrals ..................................... 15
Proceeds of Crime Referrals ..................................................................................... 16
APPENDIX A - FRAUD CONTROL RESPONSIBILITIES FOR ALL STAFF ........................... 16
REFERENCES ..................................................................................................................................... 23
EXTERNAL............................................................................................................................................... 23
INTERNAL ................................................................................................................................................ 23
FRAUD CONTROL PLAN VERSION 2014 – 2016
IV
Glossary
Term
Description
Accountable Authority
Is the Secretary of the Department of the Prime
Minister and Cabinet (PM&C).
Compliance
Control
The outcome of the Department meeting its legal
and ethical obligations.
A department of state, a parliamentary department, a
listed entity or a body corporate established by a law
of the Commonwealth.
A measure that modifies a risk.
Department
The Department of the Prime Minister and Cabinet
Entity
A department of state, a parliamentary department, a
listed entity or a body corporate established by a law
of the Commonwealth.
Fraud committed against PM&C by a person other
than an employee or contractor of PM&C.
Covers the systems and processes that assist an
entity to respond appropriately to an alleged fraud
where it is detected.
The application of risk management principles and
techniques to assess the risk of fraud in PM&C.
Commonwealth Entity
External fraud
Fraud response
Fraud risk assessment
Fraud risk register
Internal fraud
Investigation
Prevention
Residual risk
Risk owner
Risk profile
Contains a collection of individual detailed fraud risk
assessments.
Fraud committed against PM&C by an employee or
contractor.
A process of seeking information relevant to an
alleged, apparent or potential breach of the law,
involving possible judicial proceedings. The primary
purpose of an investigation is to gather admissible
evidence for any subsequent action, whether under
criminal, civil penalty, civil, disciplinary or
administrative sanctions.
Strategies that are designed to proactively reduce or
eliminate fraud committed against PM&C.
A risk remaining after risk treatment.
A person or entity with the accountability and
authority to manage a risk.
A description of any set of risks.
FRAUD CONTROL PLAN VERSION 2014 – 2016
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Term
Description
Accountable Authority
Is the Secretary of the Department of the Prime
Minister and Cabinet (PM&C).
Risk treatment
A process to modify risk.
Stakeholders
Those people and organisations who may affect, be
affected by or perceive themselves to be affected by
a decision or activity.
FRAUD CONTROL PLAN VERSION 2014 – 2016
VI
Abbreviations
Abbreviation Description
AAO
Administrative Arrangements Order
AFP
Australian Federal Police
AGIS
Australian Government Investigation Standards
AIC
Australian Institute for Criminology
APS
Australian Public Service
AS
Assistant Secretary
CDPP
Commonwealth Director of Public Prosecutions
FAS
First Assistant Secretary
FCIS
Fraud Control and Investigations Section
GARB
Governance, Audit and Reporting Branch
MoG
Machinery of Government
MSD
Ministerial Support Division
PID
Public Interest Disclosure Act 2013
PGPA Act
Public Governance, Performance and Accountability Act 2013
PGPA Rule
Public Governance, Performance and Accountability Rule
PM&C
Department of the Prime Minister and Cabinet
FRAUD CONTROL PLAN VERSION 2014 – 2016
VII
1.
Introduction
Fraud against the Commonwealth is a serious matter for all Commonwealth entities and for
the wider community. PM&C has a zero tolerance for fraud. Not only is it a criminal offence,
but fraud reduces funds available for delivering public goods and services and the
propensity to undermine the integrity of the public’s confidence in government.
Corruption is commonly associated with fraud, however it can also be a risk in itself (where
fraud is not directly involved). Recent corruption inquiries in the Australian Public Service
(APS) indicate that while levels of corruption and serious misconduct in the APS remain low,
the risks remain real. This Fraud Control Plan and associated Fraud Risk Assessment take
into account the risks of corruption, and aim to mitigate them through the promotion of a
culture of ethical behaviour.
The leadership role PM&C plays in the Commonwealth demands that our senior executives
and managers are familiar with the key elements of a robust fraud control framework,
including policy, legal and governance requirements.
Effective fraud control strategies need an integrated response led by the executive and
embedded in governance, programme design and management. This Plan outlines the
obligations, systems, policies and strategies PM&C has in place to prevent, detect and
respond to fraud.
1.1 Legislative and Policy Requirements
Fraud is a criminal offence under Chapter 7 of the Criminal Code Act 1995. The foundations
for this Plan and fraud risk assessment are stipulated in sections 15 to 19 of the Public
Governance, Performance and Accountability Act 2013 (PGPA Act), and section 10 of the
Public Governance, Performance and Accountability Rule 2014 (PGPA Rule). These
sections set out fraud control requirements to assist the Department to meet its obligations
under the PGPA Act. Breaches of the fraud rule may attract a range of criminal, civil,
administrative and disciplinary remedies.
Other relevant legislation includes the Public Interest Disclosure Act 2013 (the PID Act)
which provides the legislative basis for whistleblowing including corruption or wastage of
public funds, the Public Service Act 1999 (PS Act) and the Australian Public Service (APS)
Values and Code of Conduct.
In conducting the Department’s fraud risk assessments, which underpin this Plan, the
AS/NZS/ISO 31000:2009 Risk Management - Principles and Guidelines, the Australian
Standard 8001 – 2008: Fraud and Corruption Control and the PM&C Risk Management
Framework were followed.
1.2 Objectives of the Plan
The primary objectives of the Plan are to protect public money, information and property
and safeguard the integrity and reputation of PM&C. The Plan is underpinned by fraud risk
assessments which are detailed in the Fraud Risk Register. The fraud risk assessments are
dynamic and will be reviewed six monthly, or on a needs basis, through ongoing and
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targeted analysis. The Fraud Risk Register is not made public or generally available (to
internal or external stakeholders) as it contains sensitive information.
2.
Department of the Prime Minister and Cabinet
Under the Public Service Act 1999 and the PGPA Act 2013, the Secretary is accountable for
the Department's performance and compliance with legal requirements.
Key responsibilities include:
•
•
•
•
•
managing the affairs of the Department efficiently, effectively,
economically and ethically;
providing leadership, strategic direction and a focus on results for the
Department; and
engaging with stakeholders, particularly in relation to the core activities
of the Department.
The Secretary is supported by an Executive team and operational managers who assist in
providing leadership, establishing the organisational culture, promoting integrity and
developing the strategies necessary to ensure ‘best practice’ fraud control is embedded in
organisational governance and processes.
3.
Governance
The realisation of fraud risks in a number of high-profile government programmes has
highlighted the need for strong leadership which supports effective fraud control. Poor
leadership can lead to a culture of complacency within organisations with respect to fraud
control and management. Appropriate governance structures are therefore critical to the
effective operation of fraud control and support the role of the Secretary.
3.1 Officers who have key responsibilities for fraud control in PM&C
 Secretary
Under the PGPA Act, the Secretary is accountable for governing the organisation
in a way that promotes the proper use of public resources. This includes the
mandatory requirement to conduct fraud risk assessments and to develop a fraud
control plan. The Secretary has delegated some authority to other accountable
officers and committees.
 Deputy Secretary (Governance)
The Deputy Secretary, Governance has the corporate responsibility for overseeing
the implementation of fraud prevention and control for the Department.
 First Assistant Secretary, Ministerial Support Division
The First Assistant Secretary (FAS), Ministerial Support Division (MSD), has
responsibility for policy and management of fraud prevention and fraud control.
FRAUD CONTROL PLAN, VERSION 2014 – 2016
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 Assistant Secretary, Governance, Audit and Reporting Branch, Ministerial
Support Division
The Assistant Secretary (AS), Governance Audit and Reporting Branch (GARB)
has operational responsibility for governance issues including fraud prevention and
control, and ensuring that business processes and internal and external controls
are planned and undertaken following the due consideration of fraud risk
exposures.
 Fraud Manager, Fraud Control and Investigations Section, GARB
The Fraud Manager, Fraud Control and Investigations Section (FCIS), GARB, has
responsibility for developing, implementing, and maintaining the fraud control plan
and reporting framework.
3.2
Executive Committees
The Secretary has established several committees to support oversighting the proper use
and management of public resources and the financial sustainability of PM&C.
3.2.1
Executive Leadership Group
The Executive Leadership Group makes key management and issue management
decisions in PM&C. It considers strategic issues impacting on the Department, including
any ongoing or emerging risks, and monitors performance in delivering outcomes.
3.2.2
Audit Committee
The Audit Committee provides independent assurance and assistance to the Secretary and
the Executive on PM&C’s risk, control and compliance frameworks. Key review
responsibilities of the Audit Committee include:
•
•
•
•
•
•
risk management;
the internal control framework;
external accountability (including the PM&C’s financial statements);
legislative compliance;
internal audit; and
external audit.
The audit committee’s responsibilities in relation to fraud control generally include:
•
•
3.2.3
reviewing the risk management framework and associated procedures for the
effective identification and management of PM&C’s financial and business risks,
including fraud risks; and
reviewing the process of developing and implementing the fraud control plan, to
provide assurance that PM&C has appropriate processes and systems in place
to prevent, detect and effectively respond to fraud-related information.
Security Committee
FRAUD CONTROL PLAN, VERSION 2014 – 2016
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The objective of the Committee is to monitor the Department’s preparedness to counter
security threats and to report and make recommendations to the Executive Group on any
significant security risk management issues requiring its attention.
The Committee is also responsible for establishing well-designed security risk management
policies, for ensuring an appropriate level of senior management involvement and
clarification of roles and responsibilities and appropriate training for staff with security
responsibilities. The Committee also seeks to put into place systematic and coordinated
security risk management processes, in order to identify, assess, treat and control
protective security risks.
The Committee has a key responsibility of oversighting adherence to the Australian
Government’s Protective Security Policy Framework. Fraud control is central to this
Framework.
3.2.4
Senior Management Group
The Senior Management Group comprises the Executive Leadership Group and all Senior
Executive Service Band 2 Officers. It meets each week to discuss key business issues for
the Department, including business priorities, key commitments and any ongoing or
emerging risks.
3.2.5
People and Leadership Committee
The role of the Committee is to empower the whole Department to participate in strategic
human resource issues, noting all employees are responsible for contributing to a positive
work environment.
The Committee provides strategic advice to the Secretary and the Executive Leadership
Group on integrating the Department's people planning, including leadership priorities and
development within the Department's strategic direction and business priorities.
Senior executives must ensure the work practices of the Department are consistent with the
principles of the APS Values and Code of Conduct. Creating a culture in which employees
are prepared to report a suspected fraud and supported when they do so is critical in the
ongoing operation of the Department’s fraud control strategy.
In terms of fraud detection, the KPMG Fraud and Misconduct Survey 2010 identified that
20 per cent of reported major frauds were identified by employees. The Australian Institute
of Criminology (AIC) has also reported that the detection of external fraud through discovery
by staff members or colleagues was an important method of detection.1
1
Fraud Control and Australian Government Entities – Better Practice Guide – March 2011 Page 10
FRAUD CONTROL PLAN, VERSION 2014 – 2016
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4.
Fraud Control Environment
As part of the Department’s commitment to good governance, PM&C promotes a culture
that encourages and supports all staff to be accountable for their actions and act with
integrity, trust, honesty and respect. PM&C requires all staff to comply with the PS Act and
uphold the APS Values and Code of Conduct.
4.1 Key fraud control strategies
Fraud control requires the implementation of a number of key control strategies which
contribute to an effective fraud control framework. These strategies are interdependent and
subject to a cyclic process of review and enhancement, alongside active management and
ownership within the Department. The strategies are grouped into four key themes:
•
•
•
•
fraud prevention involves those strategies designed to prevent fraud from
occurring in the first instance;
fraud detection includes strategies to discover fraud as soon as possible after it
has occurred;
fraud response covers the systems and processes that assist an entity to
respond appropriately to an alleged fraud when it is detected; and
fraud monitoring, reporting and evaluation are strategies to provide
assurance that legislative responsibilities are being met, as well as promoting
accountability by providing information that demonstrates compliance with
specific fraud control strategies.2
Executive oversight through sound governance arrangements will ensure that each strategy
does not operate in isolation, and that interdependencies are effectively identified and
managed appropriately.3
4.2 Definition of Fraud
The Department has adopted the definition of fraud provided in the PGPA Fraud Rule which
is defined as “Dishonestly obtaining a benefit, or causing a loss, by deception or other
means.” Fraud against the Commonwealth may include but is not limited to:
•
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2
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theft;
Commonwealth programme funding and grants (e.g. Remote Jobs and
Community Programme, School Attendance, Social and Emotional Wellbeing);
entitlements (e.g. expenses, leave, travel allowances or attendance records);
facilities (e.g. unauthorised use of corporate credit cards or information
technology and telecommunication systems);
accounting fraud (e.g. false invoices, misappropriation);
Unlawful use of, or unlawful obtaining of, property, equipment, material or
services;
causing a loss, or avoiding and/or creating a liability;
providing false or misleading information to the Commonwealth, or failing to
provide information when there is an obligation to do so;
Fraud Control and Australian Government Entities – Better Practice Guide – March 2011
Fraud Control and Australian Government Entities – Better Practice Guide – March 2011
FRAUD CONTROL PLAN, VERSION 2014 – 2016
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•
•
•
misuse of Commonwealth assets, equipment or facilities;
making, or using, false, forged or falsified documents; and
wrongfully using Commonwealth information or intellectual property.
It is important to note a benefit is not restricted to a monetary or material benefit, and may
be tangible or intangible, including the unauthorised provision of access to, or disclosure of,
information. A benefit may also be obtained by a third party rather than, or in addition to,
the perpetrator of the fraud.
4.3 Fraud Policy Statement
The Department of the Prime Minister and Cabinet (PM&C) does not tolerate dishonest or fraudulent
behaviour and is committed to deterring and preventing such behaviour in the performance of its
business operations. Fraud undermines the ability of PM&C to achieve its objectives.
The Department has adopted the definition of fraud provided in the Commonwealth Fraud Rule
which is defined as “Dishonestly obtaining a benefit, or causing a loss, by deception or other
means.” For a more comprehensive definition of fraud see Section 4.2, page 5.of the PM&C Fraud
Control Plan.
Fraud prevention is the responsibility of all PM&C staff. PM&C staff play an essential part in
reducing the Department’s exposure to fraudulent activity by behaving in an ethical way consistent
with the APS Code of Conduct, APS Values and reporting any incidents of suspected fraud.
PM&C’s Fraud Policy Statement is in line with the PGPA Fraud Rule and is available to all staff and
external service providers on the internet, intranet and extranet sites. The aim of the Fraud Policy
Statement is to reflect better practice in fraud risk management and to protect public money,
property and information.
The Department’s commitment to preventing fraud and deterring fraudulent behaviour will be met
by:
• maintaining an effective system of internal controls to protect public money, information and
property;

ensuring all PM&C officials are aware of their obligations in relation to fraud through the
Department’s fraud awareness training;
•
•

conducting periodic fraud risk assessment reviews to identify emerging opportunities for fraud
and implementing prevention and minimisation procedures in day to day operations;
establishing formal procedures for reporting and investigating allegations of dishonest and/or
fraudulent behaviour;
assuring confidentiality with regard to receiving and handling investigations;

referring allegations of serious wrongdoing or misconduct under the Public Interest Disclosure
Act to HR;

maintaining efficient and effective arrangements to investigate fraud;
•
reacting appropriately to situations by referring offenders to the Australian Federal Police (AFP)
and other state and territory law enforcement agencies where necessary;
investigating fraud in accordance with the Australian Government Investigations Standards
(AGIS);
seeking civil, administrative or disciplinary remedies such as those available under the Public
Service Act 1999; and
•

FRAUD CONTROL PLAN, VERSION 2014 – 2016
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•
pursuing all means open to the Department to recover losses caused by illegal activity,
irrespective of whether a prosecution is undertaken, including the use of proceeds of crime
legislation and civil recovery action.
The Fraud Policy should be read in conjunction with other relevant documents, including the
Department’s Fraud Control Plan, Commonwealth Grant Rules and Guidelines 2014, the
Commonwealth Procurement Rules 2014, the Department’s Protective Security Policy and the
Department’s Risk Management Framework.
5.
Fraud Management
5.1 Fraud prevention
Fraud prevention strategies are the first line of defence and provide the most cost-effective
method of controlling fraud within PM&C. To be effective, fraud prevention requires a
number of contributory elements, including an ethical organisational culture, a strong
awareness of fraud among employees, suppliers, service providers and clients, and an
effective internal control framework.4
Key elements of PM&C’s fraud prevention strategies include:
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a robust Fraud Policy Statement;
promotion and adherence to APS Code of Conduct;
sound fraud risk management processes;
a comprehensive fraud control plan;
practical employee, and third party, due diligence;
regular fraud awareness training;
fraud-related controls for activities with a high fraud risk exposure;
system controls to ensure accurate and up-to-date data; and
communication about investigation outcomes to demonstrate that allegations and
incidences of fraud are treated seriously and appropriately dealt with.5
5.2 Fraud risk management
Risk management is crucial to fraud control because it provides a framework to identify,
analyse, evaluate, and treat fraud risks. Structured and systematic risk management
methodologies can therefore assist the Department to assess the level and nature of its
exposure to fraud threats. These methodologies also establish fraud risk profiles so that
resources proportionate to the nature and scale of the risk can be allocated to mitigate or
minimise significant risks. The effectiveness of control measures can then also be
evaluated.
As there is often considerable overlap between organisational risks (that is, enterprise risk,
business risk, audit risk, security risk and fraud risk), fraud risk assessments must be
4
5
Fraud Control and Australian Government Entities – Better Practice Guide – March 2011
Fraud Control and Australian Government Entities – Better Practice Guide – March 2011, Page 78 paragraph 8.2.3.
FRAUD CONTROL PLAN, VERSION 2014 – 2016
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considered in the broader context of organisation-wide strategic planning and risk
assessment.
This overlapping of risks means, in turn, that controls addressing these risks may intersect.
For example, security controls to manage risks to the integrity of PM&C’s information
systems, or special projects such as the G20 Summit, can be similar to the fraud controls
required. In addition, a robust fraud control plan can itself be an effective control in the
treatment of an organisation’s reputation and/or business continuity risks.
5.3 Relative exposure to external and internal fraud
The risk of fraud may be internal (committed by an employee or contractor of PM&C) or
external (committed by an external service provider or third party). In complex fraudulent
activity there may be collaboration between employees, contractors and/or external service
providers.
Common types of internal fraud include:
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theft or misuse of tangible assets (cash, inventory, plant and equipment) by
employees;
entitlements (e.g. expenses, leave, travel allowances or attendance records);
Theft or misuse of intellectual property or other confidential information (including
funding proposals, procurement information, personal records);
release or use of misleading information for the purposes of deceiving,
misleading or to hide wrongdoing;
false invoicing;
credit card and other payments fraud;
receiving bribes or improper payments; and
misuse of position by employees in order to gain some form of financial or nonfinancial benefit (corruption).
Typically, the principle opportunities for internal fraud to occur arise from poor internal
controls.
Examples of external fraud include:
•
•
false reporting on the expenditure of funding and falsifying funding applications to
receive payments from government programmes that they are knowingly not
eligible for; and
external service providers making claims for services that were not provided,
converting funded assets to personal use or misappropriating cash payments for
personal use.
Internal audit can specifically assist the Department to manage fraud control by providing
advice on the risk of fraud, advising on the design or adequacy of internal controls to
minimise the risk of fraud occurring, and by assisting management to develop fraud
prevention and monitoring strategies.
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5.4 Outsourcing arrangements
PM&C relies heavily on third-party service providers, including non-government
organisations, the private sector or other levels of government to undertake significant work
on its behalf.
Under the PGPA Act and the PGPA Fraud Rule, PM&C has an obligation to make thirdparty providers aware of PM&C’s position on fraud control and put measures in place to
ensure that third-party service providers meet the high standard of accountability required
as part of the Australian Government’s financial management framework. PM&C retains
responsibility for the services delivered by third parties to clients, including requirements in
relation to fraud control.6
If allegations are made in relation to third-party providers, PM&C needs to determine
whether, if proven, the fraud constitutes fraud against the Commonwealth. If a third-party
provider experiences internal fraud, this does not necessarily constitute fraud against the
Commonwealth. The victim of the fraud is more likely to be the contractor and action is most
likely to be considered under state or territory law. However, third parties may be subject to
Criminal Code offences, including abuse of public office offences under section 142.2 as
highlighted in the PM&C Head Agreement for Indigenous Grants.
5.4.1
Screening service providers
Confirming the identity and reputation of service providers is important in managing fraud
control within PM&C. In accordance with the Commonwealth Rules and Grant Guidelines
2014, the vetting of service providers should be tailored to the materiality and relative risk
the individual or organisation represents.7
The standard, AS 8001-2008 Fraud and Corruption Control, requires organisations to ‘take
steps to ensure the bona fides of new suppliers and customers and periodically confirm the
bona fides of continuing suppliers and customers’.
5.5 Fraud Risk Assessment
Section 10 Paragraph (a) of the PGPA Fraud Rule states, ‘A fraud risk assessment must be
conducted regularly and when there is substantial change in the structure, functions or
activities of an entity.’ Risk assessments should consider internal and external fraud risks
and should be refined on an ongoing basis.
Fraud risk should not be looked at in isolation from the general business of the Department,
but should be considered as an aspect of the Department’s broader risk assessment
processes, including the Department’s security risk assessment.
5.5.1
Methodology
To identify the Department’s sources of fraud risk, the following methodology was used:
6
7
Resource Management Guide No 201 Page 8 paragraph 4.7
Commonwealth Grant Guidelines and Rule 2014
FRAUD CONTROL PLAN, VERSION 2014 – 2016
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
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the Fraud Control Officer through the FAS MSD, contacted all PM&C’s FAS’ to
seek their input into the review of the Department’s fraud control plan;
contact officers were nominated by the respective Divisions / Branches;
the review took the form of face-to-face meetings and interviews with managers,
subject matter experts and operational staff;
fraud Control and Investigation staff met with each identified fraud risk owner and
together, identified / reviewed and/or developed the fraud risk assessment for
their respective business area;
during the review / development, each of the identified risks, their contributing
factors, consequences and likelihood/consequence ratings were assessed for
relevance and updated as required;
during the review, new and emerging risks and agreed controls were added to
the assessment where appropriate;
key controls were reviewed / developed and assessed for each individual risk.
The controls were analysed for their adequacy and effectiveness and, where the
risks were assessed as unacceptable, treatment strategies were identified to
reduce their levels;
the actual risk and residual risk levels were reviewed and adjusted where needed
to reflect the nature of the risk and the controls already in place. The risk ratings
are in accordance with the PM&C Risk Assessment Matrix; and
after consulting with all the risk owners, the FCIS updated the risk assessment
and circulated draft copies to the risk owners for their analysis and comment.
Comments from the risk owners were further assessed and where appropriate,
included in the fraud risk assessment.
5.5.2
Sources of Risk
The fraud risks identified in the consultation process have been categorised in the table
below.
Sources
Fraud Risk
Administrative
fraud
Occurs when PM&C staff use resources for purposes other than for which they were
provided. This can involve stealing property for personal use, manipulating salaries or
fraudulent overtime claims.
Information
Management (IM)
Risks relating to employees / contractors inappropriately using IT system access to
dishonestly create, delete and modify PM&C data and records. The benefit obtained
may be tangible or intangible. An example of a tangible benefit would be the selling or
provision of personal information to third parties (e.g. private investigators). An
intangible benefit may be obtaining personal information about a colleague, or others,
which you were not entitled to..
Grants /
Programme
Funding
Risks relating to inappropriate provision, use and acquittal of Programme funding. It
includes providing false or misleading information to claim payment or providing false
or misleading advice of changed circumstances according to the conditions of the
relevant grant.
Credit Cards
Risks relating to staff using Credit Cards dishonestly to receive cash or purchase
personal goods and services.
Property / Fit Outs /
Asset Management
Internal and external fraud. Asset risk exposures relate to the tangible property assets
of PM&C, including buildings, vehicles, plant and equipment, records, data and
intellectual property. Also theft or copying of intangible assets.
Physical security
Risks relating to protection of people, information and property from potential threats
FRAUD CONTROL PLAN, VERSION 2014 – 2016
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Sources
Fraud Risk
and dangers, including the protection of information from misuse or unauthorised
disclosure.
Procurement and
Contracting
Risks relating to liability issues, contractual obligations, probity, legislative and
regulatory obligations, breach of duty of care, service standards and service level
agreements. Purchasing functions not performed in accordance with the Public
Governance, Performance and Accountability Act 2013 (PGPA Act). Purchase orders
fraudulently raised for goods and services.
Accounts payable /
Treasury
Risks relating to staff members and external parties deceitfully obtaining benefits to
which they are not entitled.
Staff Selection
Processes
Risks relating to an applicant making a false claim or providing false documentation or
submitting false referee reports. Other risks may include conflict of interest or
favouritism in the recruitment process by a delegate.
Salaries
Salary payments may be incorrect, unauthorised or invalid and/or payroll ghosting.
Leave
Leave entitlement, flex and medical information/documents may be falsified or
dishonestly recorded.
Travel
Risks include inappropriate/unauthorised travel or misuse of CabCharge. Travel plans
may be changed without corresponding changes to travel allowance being made.
Travel allowance or remote locality leave fares may be overstated or fraudulent.
CabCharge
Motor vehicles and
fuel
Risk relating to staff members using departmental vehicles and fuel for private
purposes.
Special Accounts
Risks relating to inappropriate expenditure, financial management, and financial
system failures, taxation rates, interest rates, exchange rates, loss of revenue and
increase in costs.
5.5.3
Overview of the fraud risks
Overall, 69 potential fraud risks were assessed across the Department. Of the 69, 17 had
low materiality which did not require formal documented fraud risk assessments. Of the
remaining 52, individual fraud risk assessments were conducted and their residual risk
ratings summarised in table 5.5.4.
Of the 52 assessed risks, 49 or 94.2% were assessed as having an acceptable Low to
Moderate residual risk level. The remaining three risks or 5.8% out of the 52 risks were
rated High. On this basis the overall potential for fraud in PM&C is considered Low to
Moderate.
At the time of the assessment, no independent control testing was conducted for the
individual existing controls. Risk owners’ assessments of the residual risk ratings were
relied upon to determine the overall PM&C risk profile. Hence, there is an opportunity for
PM&C Internal Audit to test the control framework to ensure its adequacy.
Notwithstanding the above, there is a need for ongoing monitoring of the internal control
environment to ensure the risks do not escalate. New or emerging risks need to be
identified early and managed appropriately to prevent fraud.
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5.5.4
Risk assessment analysis
A summary of the functional areas’ activity risks, the total number of risks in each of the
functional activities and the residual risk ratings is provided in the table below.
Functional activities
Number of identified risks
Very High
High
Moderate
Minor
Low
ICT
3
0
2
0
1
0
Corporate
16
0
1
10
3
2
Programme
33
0
0
15
12
6
Total
52
0
3
25
16
8
Percentage
100%
0.0%
5.8%
48.0%
30.8%
15.4%
In accordance with the PM&C Risk Management Framework, treatment strategies must be
identified and implemented for risks rated High or Very High. Risk identified as Moderate
is acceptable if the potential benefit outweighs the consequences of the associated risk.
Low or Minor risk is acceptable and requires no treatment. All risks must be monitored to
ensure they do not escalate.
6.
Detection (Reporting), Investigations and Response
Fraud detection, investigation and response are key elements of the overall fraud control
framework. Paragraphs (d) and (e) of section 10 of the PGPA Fraud Rule require PM&C to
have appropriate mechanisms for detecting (reporting) and investigating fraud. These
mechanisms have been developed by PM&C in accordance with the requirements of the
AGIS.
Despite prevention activities, fraud is still most likely to occur. A summary of actions to
improve the overall fraud control environment through systems, internal controls and
processes are detailed in the Fraud Risk Action items at Appendix B.
6.1 Reporting Fraud
Under the Secretary’s Instructions 1.2, staff must report all incidents of suspected or
potential fraud immediately to the GARB. PM&C can also receive reports of alleged fraud
from internal and external audits and reviews, members of the public, external contractors,
service providers and other Government agencies, including law enforcement bodies.
Internal and external guidelines for reporting fraud to PM&C have been published on
PM&C’s internet, intranet and extranet sites. These include:
•
•
•
the Fraud Hotline: (02) 6152 3598;
fraud Helpdesk email: fraud@pmc.gov.au; and
fraud Reporting Form: Fraud reporting form | Intranet.
FRAUD CONTROL PLAN, VERSION 2014 – 2016
12
6.2 Public Information and Disclosure Act
On 15 January 2014, the PID Act commenced. On the same day the Whistleblowing
provisions under the PS Act were repealed.
The PID Act builds on practices established to protect APS employees who ‘blow the
whistle’ on suspected breaches of the APS Code of Conduct. Other entities connected with
the Australian Government are covered by the PID Act, and new avenues of reporting
suspected wrongdoing are available. The emphasis of the scheme is on disclosures being
made and investigated within government.
PID is the reporting of wrongdoing in the Commonwealth public sector where investigation
and correction is in the public interest. This may include conduct which employees
reasonably believe:
•
•
•
•
•
•
•
contravenes a law;
is corrupt;
perverts the course of justice;
results in wastage of public funds or property;
is an abuse of public trust;
unreasonably endangers health and safety or endangers the
environment; and
is maladministration, including conduct that is unjust, oppressive or negligent.
Disclosure does not include disagreements with government policy or expenditure.
More detailed information about the PID Act and how to make a disclosure can be found on
PM&C’s internet and intranet sites at Public Interest Disclosure Act Procedures.
6.3 External Performance Reporting
6.3.1
Annual and Statistical Reporting
PM&C is required to provide an annual return to the AIC prior to 30 September each year.
The information provided includes statistical data on suspected fraud, matters under
investigation, completed matters, whether the fraud was proven or not, and whether the
matter was dealt with by way of criminal, civil or administrative remedy.
6.3.2
Australian National Audit Office
The Australian National Audit Office (ANAO) is responsible for assessing key aspects of an
entity’s fraud control arrangements to effectively prevent, detect and respond to fraud, as
outlined in the PGPA Fraud Rule.
6.4
Investigation
Prior to the AAO in September 2013, PM&C outsourced its fraud investigation function.
PM&C now has an in-house capability to conduct internal and external fraud investigations
in accordance with the AGIS.
FRAUD CONTROL PLAN, VERSION 2014 – 2016
13
The purpose of a fraud investigation is to gather evidence relating to a specific fraud
allegation(s) to determine the facts relating to the matter and to assist in deciding what, if
any, action should be taken in relation to the matter(s). Under the PGPA Rule, PM&C is
required to investigate instances of alleged fraud and to document the reasons for
decisions, irrespective of whether the initial assessment results in the matter being referred
for a criminal investigation.
PM&C’s FCIS observes the PGPA Rule requirements and the AGIS, which provide
guidance on investigation competency standards for Commonwealth employees and
investigation service providers.
The FCIS is responsible for:
•
•
•
•
receiving and investigating allegations of internal and external fraud;
managing the Fraud Control Plan, including monitoring of its implementation;
developing and delivering fraud awareness training; and
mandatory reporting on fraud-related matters for PM&C.
PM&C’s Investigators (APS 4-6) are required to have a minimum of the Cert IV,
Government Investigation, Senior Investigators (EL1), the Diploma, Government
Investigation, and Managers (EL2), the Advanced Diploma Government Investigation.
The FCIS utilises a secure and restricted access, an entity-based case management
system using cases, case notes, incident and information reports, tasks and task results to
fully manage all aspects of an investigation. This system also provides for data and
intelligence management, which in turn supports timely and accurate reporting.
6.4.1
Compliance
Non-compliance with terms and conditions of funding agreements is a particular issue for
PM&C. However, non-compliance may not constitute fraud. For fraud to be established
there must have been intent to commit the fraud. Non-compliance may occur because of a
lack of understanding or awareness of obligations, because compliance is difficult or it may
be deliberate.
The Programme Integrity Branch, Indigenous Affairs Group, is responsible for the
Department’s programme risk and compliance frameworks. The Branch undertakes a
proactive, risk-based approach to compliance activities. This includes the development of
an intelligence led assurance programme that identifies and addresses areas of risk through
compliance activities such as desktop reviews, spot audits and site visits that incorporate
known fraud indicators and enablers of serious non-compliance.
The Branch reports on systemic issues and trends, feeding back lessons learned to improve
programme outcomes with an aim to ensuring Departmental staff and funded organisations
understand their obligations with respect to compliance.
The Compliance Operations Section, Programme Integrity Branch, works closely with the
FCIS, Governance, Audit and Reporting Branch in making decisions at a number of critical
stages in the management of serious non-compliance or a suspected fraud. When referrals
FRAUD CONTROL PLAN, VERSION 2014 – 2016
14
to either Branch are received, the information goes through an assessment process to
determine whether the issues relate to fraud or serious non-compliance in connection to
PM&C funding. If the information falls outside the jurisdiction of either Branch to take
action, it may be referred to another area in PM&C, an external agency, or simply retained
for intelligence purposes.
6.4.2
Internal audit
Internal audit provides an independent and objective review and advisory mechanism to:
•
•
provide assurance to the Secretary that the financial and operational controls
designed to manage the Department’s risks and achieve objectives are operating
in an efficient, effective and ethical manner;8 and
assist management in improving PM&C’s business performance. Internal audit
can provide advice on the risk of fraud, advise on the design or adequacy of
internal controls to minimise the risk of fraud occurring, and assist management
to develop fraud prevention and monitoring strategies.9
6.5 Referral
6.5.1
Referrals to law enforcement agencies
PM&C will refer matters to the AFP in accordance with the requirements of the AFP Case
Categorisation and Review Model. This includes matters that are considered serious,
complex, involves cross-agency issues, or are of a politically sensitive nature. In certain
circumstances matters should also be brought to the attention of the Prime Minister and the
Minister of Justice at the time of referral.
If the AFP declines to investigate a matter, it will advise PM&C of the reasons in writing at
the earliest opportunity and, in any case, within 28 days (unless another period is agreed).
The AFP may also suggest alternative methods of handling the matter and may assist
PM&C by executing search warrants and providing other forms of assistance. If additional
information becomes available that shows that the matter is more serious than first
indicated, PM&C may again refer the matter to the AFP for consideration.10
When a matter involves offences under state or territory law, PM&C will consider referring it
to the responsible state or territory police service or other relevant authority for investigation.
6.5.2
Commonwealth Director of Public Prosecution Referrals
Prosecutions are important in deterring fraud and in educating officers and the public
generally about the seriousness of fraud. The Australian Government’s policy on
prosecution of criminal offences is set out in the Prosecution Policy of the Commonwealth,
which is available on the Commonwealth Director of Public Prosecutions (CDPP) website.
ANAO Better Practice Guide—Public Sector Internal Audit – An investment in assurance and business improvement,
2007, p.4. Business improvement, 2007, p.4.
9
Resource Management Guide No 201 July 2014
10
Resource Management Guide No 201. 2014
8
FRAUD CONTROL PLAN, VERSION 2014 – 2016
15
If the AFP or another law enforcement agency declines to investigate a potential offence,
PM&C may, if it has investigated the matter and obtained sufficient evidence, subsequently
refer the matter to the CDPP for consideration of prosecution action. Briefs should be
prepared in accordance with the Guidelines for dealings between Commonwealth
investigators and the CDPP.
If PM&C sends a brief of evidence to the CDPP to consider prosecution action, and the
CDPP advises that a prosecution will not proceed, PM&C remains responsible for resolving
the matter and for considering other available remedies, in accordance with the relevant
criteria under the PGPA Act and PGPA Rule. PM&C should also consider civil,
administrative or disciplinary proceedings for which a lower standard of proof is required.
6.5.3
Proceeds of Crime Referrals
PM&C will take all reasonable measures to recover financial losses caused by illegal activity
through proceeds of crime and civil recovery processes or administrative remedies.
In this context, ‘benefit’ is not simply financial, but should include consideration of deterrent
value and other non-financial benefits such as public interest and integrity of the
government’s or PM&C’s reputation.
Appendix A - Fraud Control Responsibilities for all staff
The table below summarises additional fraud control responsibilities for staff, managers and
committees.
WHO
RESPONSIBILITIES / ACTION
All staff
Familiarise themselves with the Plan and to consider fraud control in the performance
of their duties.
Behave ethically and in accordance with guidance on employee behaviour in the
performance of their duties.
Immediately report suspected incidents of fraud and misconduct.
Comply with and apply ICT, Social Media Policy, Official Travel Policy and APS
Values and Code of Conduct.
All Managers and
Executive
Advise staff on procedures for resolving ethical dilemmas through the APS Code of
Conduct and the FCP.
Foster an environment which promotes the highest standards of ethical behaviour.
Governance, Audit
& Reporting
Branch
Conduct internal audits of risk, governance and control processes within PM&C.
Maintain communication with the FCIS to notify of suspected fraud activities within
FRAUD CONTROL PLAN, VERSION 2014 – 2016
16
WHO
RESPONSIBILITIES / ACTION
PM&C.
Ensure appropriate processes are in place to manage PM&C’s fraud risks in
accordance with the Guidelines.
Review and maintain PM&C’s fraud control policies and instructions and ensure they
are communicated to all staff.
Communicate to all staff their responsibilities in preventing, detecting and reporting
fraud.
Provide Fraud Awareness Training to Staff.
Support programme areas and the Network on compliance issues, fraud, risk, due
diligence, and matters of internal serious misconduct.
Formally update the Plan as required.
Regularly review fraud risks and develop cost-effective strategies, processes and
procedures to reduce risk to acceptable levels.
Implement monitoring, review and reporting processes to report the incidence of fraud
within PM&C and advise management actions to address weaknesses in fraud risk
controls.
Manage the conduct of investigations into suspected fraudulent activity, and where
necessary, engage services of the AFP or other agencies.
Refer matters to the CDPP in accordance with the Prosecution Policy of the
Commonwealth.
Independently review processes, systems and controls where fraud is detected, to
ensure lessons learned are recorded and communicated to relevant stakeholders and
governance committees.
Actively and appropriately pursue the recovery of money or property lost through
fraud.
Conduct operational compliance activities to address serious non-compliance with
funding agreements by service providers.
Proactive collection and analysis of intelligence, and dissemination to stakeholders
where appropriate
Credit Card
Comply with and apply PM&C’s Credit Card Business Rules.
FRAUD CONTROL PLAN, VERSION 2014 – 2016
17
WHO
RESPONSIBILITIES / ACTION
Holders
Fuel Card Holders
Comply with and apply PM&C’s Fuel Card Business Rules.
Division and
Branch Managers
Identify and manage individual fraud risks originating in or relevant to their
Group/Branch and implement risk treatments identified in this Plan.
People, Capability
& Performance
Educate, investigate and manage issues relating to behavioural and ethical
standards, such as the APS Code of Conduct and Values (below a criminal
threshold).
FRAUD CONTROL PLAN, VERSION 2014 – 2016
18
Appendix B – Summary of Action Items
Fraud risk improvement action items
Ref
1.
Activity
Awareness
Strategy
Action
Development of resources to
support managers and staff
Ensure staff induction includes fraud awareness
training. This should be revised on an annual basis
to reflect changing fraud risk environment
Ensure the mandatory fraud eLearning module is
completed by all new staff
Dissemination to staff of fraud policy (SI 1.2)
2.
3.
4.
Awareness
Awareness
Awareness
Responsibility
Timing
FCIS
Ongoing
FCIS
Dec 2014
FCIS
Ongoing
Communication to all staff of
their responsibilities with
regard to prevention,
detection and reporting
Ensure updates and changes to fraud control
advised to staff
FCIS
Ongoing
Provide regular updates on fraud risk management
to staff on the intranet, extranet and internet sites
FCIS
Ongoing
Publicly available information
on the Department’s attitude
and approach to fraud control
Advise staff of the Department’s attitude to fraud
control when the revised Fraud Control Plan is
published on the intranet
FCIS
Sep - Oct 2014
Advise the public of the Department’s attitude to
fraud control on the internet site including advising
how to report cases of possible fraud
FCIS
Sep - Oct 2014
Advise staff on the procedures for resolving ethical
dilemmas such as conflict of interest
All staff
Ongoing
Foster an environment which
promotes the highest
standards of ethical
behaviour
FRAUD CONTROL PLAN, VERSION 2014 – 2016
19
Ref
Activity
Strategy
Action
Responsibility
Timing
5.
Fraud Control Plan
Maintain Fraud Control Plan
Formal update of the FCP every two years and
when there are significant functional changes
FCIS
Sep. 2014
6.
Fraud Policy
Statement
Maintain Fraud Policy
Statement
Formal update of the FPS every two years and
when there are significant functional changes
FCIS
Sep. 2014
7.
Fraud Risk
Assessment
Conduct Fraud Risk
Assessments
Liaise with business areas to support them to
review / develop their FRAs
All Branches /
Programme
Areas
Ongoing (6
monthly)
8.
Report
Update fraud reports for
governance committees
GARB to provide Audit Committee with fraud trend
information to assist in monitoring the levels of
internal and external fraud committed across the
Department
Audit
Committee
Ongoing
(quarterly)
9.
Committee
Audit Committee
Establish investigation / Serious Non-compliance
Committee to review investigation matters
GARB
Ongoing
10.
Fraud cases
Cases transferred from other
entities during AAO 18 Sep.
2013
GARB to ensure that the integrity of any historical
cases transferred from other agencies to PM&C is
adequately maintained during its migration to a
new case management the JADE Intelligence
System.
FCIS
As necessary
Case referral to AFP
GARB to refer instances of suspected fraud to the
appropriate law enforcement agency such as the
AFP or state police for investigation
FRAUD CONTROL PLAN, VERSION 2014 – 2016
20
FCIS
As necessary
Ref
11.
12.
13.
14.
15.
16.
Activity
Fraud cases
Investigations
Investigations
Investigations
Investigations
Investigations
Strategy
Action
Responsibility
Timing
Cases transferred from other
entities during AAO 18 Sep.
2013
GARB to ensure that the integrity of any historical
cases transferred from other agencies to PM&C is
adequately maintained during its migration to a
new case management the JADE Intelligence
System.
FCIS
As necessary
Case referral the AFP
GARB to refer instances of suspected fraud to the
appropriate law enforcement agency such as the
AFP or state police for investigation
FCIS
As necessary
AGIS standards
GARB to ensure Investigations are conducted by
appropriately qualified investigators in accordance
with the requirements of the AGIS
Quality Assurance Standards
Fraud investigations undertaken by the
Department may be subject to Quality Assurance
Reviews by the AFP
Staff Responsibility
All departmental staff and contractors have a
responsibility to fully assist with any fraud
investigation
Case referral to the to the
Minister for Justice through
the Prime Minister
Politically sensitive investigations deemed by
PM&C as appropriate for referral to the AFP
should be brought to the attention of the Minister
for Justice through the Prime Minister. This will
enable the Government to be informed at the
earliest opportunity.
Investigations software
Investment in case management system to collect
fraud data to meet the requirements of the PGPA
FRAUD CONTROL PLAN, VERSION 2014 – 2016
21
FCIS
As necessary
FCIS
As necessary
FCIS
As necessary
MSD
As necessary
FCIS
Oct. 2014
Ref
Activity
Strategy
Action
Responsibility
Timing
FCIS
As necessary
FCIS
As necessary
Rule
17.
Compliance
Protocol with Compliance
Integrity Branch
Establish a protocol to support communications
between Compliance Integrity Branch and GARB
(to minimise duplication of assessments / incident
reports)
18.
System review
Review case management
systems
Review case management systems and templates
19.
Prosecution
A zero tolerance approach
Where an investigation has been undertaken other
than by a law enforcement agency, investigators
will prepare a report that makes recommendations
to the FAS, MSD on whether to refer a matter to
another law enforcement agency
FCIS
20.
Resolution
Review of systems and
procedures (post fraud)
If a fraud is detected, the control system involved
will be independently reviewed to identify
improvements
FCIS
As necessary
Formal reporting to the Audit Committee
FCIS &
Governance,
Risk
Management &
Assurance
Section
As necessary
If deemed cost effective, will actively pursue the
recovery of lost money or property
FCIS
21.
Recovery of money/property
lost through fraud
FRAUD CONTROL PLAN, VERSION 2014 – 2016
22
As necessary
As necessary
References
External
Commonwealth Procurement Rules 2012
Summarises the rules for all procurements.
Criminal Code Act 1995
Defines possible offences and penalties relating to fraud.
Crimes Act 1914
Authorises and prescribes activities relevant to the conduct of investigations.
Evidence Act 1995
The primary source of statutory evidence law applying in relation to proceedings in federal
courts and Australian Capital Territories courts.
Privacy Act 1988
Prescribes the manner in which private information can be obtained, utilised and shared.
Prosecution Policy of the Commonwealth
Underpins all of the decisions made by the CDPP throughout the prosecution process and
promotes consistency in decision making.
Public Governance, Performance and Accountability Act 2013
Consolidates into a single piece of legislation the governance, performance and
accountability requirements of the Commonwealth and relevant entities.
Public Governance, Performance and Accountability Rule 2014
Sets a minimum standard for accountable authorities of Commonwealth entities for
managing the risk and incidents of fraud.
Public Service Act 1999
Provides the legal framework for APS employees. The Act also establishes the APS Values
and Code of Conduct.
Internal
Secretary’s Instructions
Provide guidelines on the Department’s Financial Management framework, including
responsibilities relating to fraud control and reporting and the identification and
management of risk.
Fraud Control and Fraud Reporting
Contains fraud prevention and detection information and details of how to report fraud.
FRAUD CONTROL PLAN, VERSION 2014 – 2016,
23
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