CONTEXT IS EVERYTHING: CAUL WORKSHOP ON TRANSNATIONAL EDUCATION Transnational education for the purposes of this workshop includes any education conducted outside Australia by an Australian university, including overseas campuses, the use of other universities’ campuses and other locations for teaching Australian university courses, and courses using Australian universities’ curriculum but taught by others – in other words, all teaching conducted overseas which leads to an Australian university qualification. It does not include distance education from an Australian campus. Program, date and location Friday 4 May Location: PARKROYAL at Melbourne Airport Time: 9.30am to 4.30pm Cost: $120.00 plus GST There will be an introduction, and four panels. Each panel will present the perspectives of different universities, and the way they deal with issues which arise in library and non-library support for transnational education. The approach will be to share information about problems and about solutions which have worked (or not worked). In many cases there will be no clearly “right” answer, but simple a matter of what works. Program: 9.30am Introduction (45 mins) 10.15am Topic 1: Agreements and formalities (1 hr) 11.15am Break 11.45pm Topic 2: Copyright, licensing and purchasing (1 hr 15mins) 12.45pm Lunch (1 hr) 1.45pm Topic 3: Library services with partners (1 hr) 2.45pm Break 3.15pm Topic 4: Training and staffing (45 mins) 4.00pm Wrap up and lessons learned (15 mins) 4.30pm Conclude Introduction: Varieties of transnational education Melissa Banks, Director, Swinburne International, Swinburne University of Technology Chair: Derek Whitehead Melissa will speak about: Global trends in cross border education Trends in Australia TNE and International education - models, terminology and stakeholders TNE and International engagement at Swinburne University of Technology- some examples of TNE varieties The future of TNE. With over twenty years experience in multiple education sectors and service providers, Melissa has experience and skills in many aspects of international education in Australia. She has held senior positions in three Australian universities, including her current role as Director Swinburne 1 International at Swinburne University of Technology. Melissa also led major research projects in her capacity as Head of research at IDP Education Pty Ltd. Melissa has contributed to national and international forums and publications throughout her professional career on topics including global student mobility, outcomes and impacts of international education in Australia, retention and transition practices in Australian universities, and Australian transnational tertiary education. Topic 1 – Agreements and formalities Greg Anderson, University Librarian, University of Newcastle Ian McBain, University Librarian, Flinders University Imogen Garner, University Librarian, Curtin University Margie Jantti, University Librarian, University of Wollongong Chair: Greg Anderson Greg Anderson: CCSAC has just completed a final draft for the Guidelines/Principles document. We have incorporated feedback from the last CAUL meeting and I have re-worked the context statement to try and cover all types of remote locations. We decided to also move away from the use of "campus" as this did not reflect the variety of arrangements in place. Transnational agreements and their coverage of library services Service level agreements / how do we evaluate performance? Application of the CAUL Principles for Library Services to Offshore Students (2012) Working with the libraries of partner institutions University funding formulas for support of overseas campuses Distance students Quality assurance CAUL Principles and Guidelines for Library Services to Staff and Students at Remote Locations (Revised April, 2012) Topic 2 – Copyright, licensing and purchasing Robin Wright, Copyright Manager, Swinburne University of Technology Derek Whitehead, University Copyright Officer, Swinburne University of Technology Annie Lennox, Senior Coordinator, RMIT Copyright Service Neil Renison, Librarian, Acquisitions Services, James Cook University Jan Rutherford, Manager, Client Services, Murdoch University Chair: Derek Whitehead Making content available to TN programs through your online reserve or other collection of Part VB copies. Providing access to licensed online resources for transnational students. Copyright and licensing risks Copyright law in partner countries Implications for subscription costs Many vendors charge additional licensing fees for transnational access to online resources. Is there any joint action/pressure we can apply? How do we count student numbers? 2 Topic 3 – Providing library services with overseas partners Julia Leong, Staff development Librarian, RMIT University Jan Rutherford, Manager, Client Services, Murdoch University Kerryn Amery, Associate University Librarian, La Trobe University Greg Fry, Team Leader, Faculty Liaison Division of Library Services, Charles Sturt University Chair: Kerryn Amery How does it all work? Who does what? Different delivery models for library services Technical issues – network and bandwidth, equipment, other How is support provided? local library support vs online delivery/support Is there a requirement for library support for research Providing library and information support to transnational programs. Working with partner libraries overseas Topic 4 – Training and staffing Ralph Kiel, University Librarian, Victoria University Janette Burke, Director Resources, Monash University Library Karen Ayles, Academic Librarian, University of South Australia Chair: Ralph Kiel Recruiting subject librarians / library staff generally Retention of staff (Monash on staffing issues) Delivery of induction, orientation, PD and library-related training to overseas-based teaching staff Information literacy/ student training Services such as chat, online reference, libguides Training of library staff at partner institutions Concluding session: open session to bring conclusions together Derek Whitehead Finalised 3 May 2012 3 REGISTRATION FORM Context is everything: CAUL Workshop on Transnational Education, 4 May 2012 Please complete this form by adding pertinent details to column 2, and emailing this Word document to caul@caul.edu.au. Registrations will be accepted in order of receipt. Cancellations will be accepted without penalty until Friday 20 April. Alternates are acceptable – please advise CAUL. CAUL will send an invoice for $120 plus GST (per registrant) later in the year. CAUL has no credit card facility. INSTITUTION EMAIL address for receipt of invoice Delegate 1 SURNAME GIVEN NAME POSITION TITLE EMAIL ADDRESS Dietary Limitations Delegate 2 SURNAME GIVEN NAME POSITION TITLE EMAIL ADDRESS Dietary Limitations Delegate 3 SURNAME GIVEN NAME POSITION TITLE EMAIL ADDRESS Dietary Limitations 4