Masteruppsats i offentlig förvaltning [VT/2012] Förvaltningshögskolan, Göteborgs universitet Seth Sander 870714-4930 Handledare: Lena Lindgren Examinator: Patrik Zapata Efficient Privatization of SOEs – The Importance of Operationalization in Policy Evaluation. Abstract In the beginning of this thesis a problem regarding efficiency operationalization in previous studies of SOE privatization was introduced. The purpose of the thesis was then established as discerning in what ways various operationalizations of efficiency influenced the obtained results and their validity. After a brief introduction to the history of privatizations and the progression of ideas and feelings regarding privatization previous empirical studies of privatization were detailed. It was established that these previously conducted empirical studies of privatization were quite similar in terms of their operationalizations of efficiency as well as their end results. From these previous studies an operationalization was derived based on their similarities, which was labeled operational efficiency. I then argued that these previous empirical studies were in fact evaluations based on the definition of evaluation supplied by Vedung. From the basis of evaluation theory I proceeded to question the operationalizations in the detailed evaluations of privatization and, by extension, the validity of their conclusions. The basis of the criticism of the operationalizations in the detailed evaluations of privatization was based primarily on the lack of adherence to goals. In order to identify what the potential consequences of the operationalizations in the detailed privatization evaluations could be two analyses of a recent case, Apoteket AB, were carried out. One of the analyses was carried through the identification and operationalization of the goals of the privatization; this process was labeled goal fulfillment. The other was carried out using the previously defined operational efficiency. The results of these two analyses were then compared. Despite the purposes of the analyses being the same the results provided information regarding completely different aspects of the privatization and the connection between operational efficiency and goal fulfillment was nonexistent. I then argued that the construct validity of the measurement operational efficiency was sorely lacking and that by extension the conclusions regarding the efficiency of privatization as a policy tool are questionable. 2 Abstract ............................................................................................................................ 2 Introduction ..................................................................................................................... 4 What is the purpose of this paper? .............................................................................................................................4 Important Definitions and Distinctions ....................................................................................................................6 What is an SOE? ...................................................................................................................................................................... 6 Can Apoteket AB be considered an SOE? .................................................................................................................... 7 What is a privatization? ..................................................................................................................................................... 7 Can the reregulation of the Swedish pharmaceuticals monopoly be considered a privatization? . 8 Outline of the Thesis ......................................................................................................... 9 A Short Historical Background of Privatization................................................................. 11 Privatization and Efficiency, Defining Operational Efficiency and Goal Fulfillment............ 14 Empirical Studies of Privatization............................................................................................................................ 14 An Alternative View of Efficiency .................................................................................................................................18 What, besides goal fulfillment, is needed in order to assess efficiency? .................................................. 27 Methodology – Measuring the Effects of Privatization, Dual Approaches ......................... 28 Sources and Collection of Data .................................................................................................................................. 31 Data used to measure changes in operational efficiency ..................................................................................32 Empirical Results, Goal Fulfillment – Pre- and Post-Privatization Data ............................. 34 Empirical Results – Pre- and post-privatization operational efficiency.............................. 47 Conclusions .................................................................................................................... 52 Reflections...................................................................................................................... 56 Thoughts regarding my choice of case ................................................................................................................... 56 The need for further research.................................................................................................................................... 56 Summary ........................................................................................................................ 58 References ...................................................................................................................... 59 Printed Sources ................................................................................................................................................................ 59 Public Sources, Annual Reports and other economic data. ........................................................................... 60 Web Based Sources ........................................................................................................................................................ 62 3 Introduction What is the purpose of this paper? Privatization is a relatively new phenomenon often said to have started with the Thatcher government in Britain.1 Since then privatization has become widespread, primarily but not exclusively, in the industrialized world.2 Sweden has not been an exception to this, somewhat surprisingly considering a history of nearly unbroken rule by a social democratic political majority. Over the years a multitude of empirical studies regarding privatization of state owned enterprises (SOEs) have been conducted. In much of the recent empirical analysis of privatization efficiency has been assessed through various comparisons of SOE performance before and after a privatization. 3 As I will show later in this thesis the pre- and postprivatization performance of former SOEs is generally measured through a number of key indicators of SOE efficiency. The more comprehensive studies repeat this process for a large number of former SOEs in different countries. An overview of these empirical studies of newly privatized SOEs shows very convincing evidence for the benefits of privatization in terms of increased efficiency and output of SOEs.4 While these results are quite convincing and clear-cut I find that there is an aspect of this empirical research that warrants further investigation and it has to do with the way the term efficiency is operationalized in these previous studies. Closer examination of the term efficiency reveals that the factors taken in to account in the previous studies may be insufficient.5 Vedung for example describes efficiency in terms of “The programs’ capacity to produce predicted outcomes that fulfill the goals of the program (…)”.6 I do not believe that the operationalizations present in the previous studies account for goal fulfillment as an efficiency criterion and it is this problem that I have studied. 1 Megginson et.al (1998) p. 56 Dyck (2001) 3 For a more detailed description see section 4 starting at page 13 of this thesis. A definition of what does and does not constitute an SOE is provided in the following section. 4 Jordahl (2008) 5 For a comprehensive discusison of this see pages 14 – 19 of this thesis. 6 Vedung (2009) p. 31 2 4 By analyzing a recent privatization through the use of the conventional operationalization and methodology found in previous studies as well as an alternative, theoretically derived, operationalization and methodology I will attempt to discern in what ways these operationalizations of efficiency can influence the obtained results and their validity. The central question guiding this thesis will therefore be: How does the operationalization of efficiency in the detailed previous empirical studies of privatization affect results? In order to answer this question I will: A: Analyze previous empirical studies of privatization in order to identify an established operationalization and methodology. B: Theoretically derive an alternative operationalization and methodology. C: Analyze a recent case of privatization using both operationalizations and methodologies separately in order to be able to compare the results to one another and analyze how results are affected by the disparate operationalizations. Any research that can increase the general understanding of how the effects of privatizations of SOEs are affected by evaluation-methodology would be worthwhile and could potentially improve the quality of political decision-making on a national and supranational level. But perhaps more importantly this thesis has the potential to create awareness of the need for more interdisciplinary scientific analysis of privatizations as opposed to analyzing the economic and sociopolitical effects independently. In fact, large-scale privatizations are still being planned, for example in Sweden7 and in the interest of improving these future decisions more research on the subject of privatization is crucial. To this end I am going to examine the most recent privatization in Sweden, namely the state owned pharmaceutical retail monopoly Apoteket AB. Apoteket AB was, until July 2009, the sole provider of retail pharmaceuticals in Sweden. In 2009 the market was reregulated and a large section of Apoteket’s assets were sold. The privatization process will be described in more detail in a later section. The primary reasons for choosing this particular case were its size and the fact that it was recent. Completion of the thesis requires effects of the privatization to be measured and at the time I reasoned that these effects may be more evident 7 Odell (2009) 5 for a large privatization as opposed to a smaller one. The fact that the privatization was quite recent meant that it had yet to be evaluated by any national government agency and I also assumed that data regarding the privatization would be abundant. Before the examination of this case can begin there are some important definitions and distinctions that need to be made. Important Definitions and Distinctions A definition of the term efficiency is obviously very important for this thesis and such a definition will be forthcoming. Unfortunately placing a definition of efficiency in this section interfered with flow of the thesis as a whole and it is therefore part of a later section. Another important questions is likely whether my chosen case, Apoteket AB, is even an example of an SOE privatization. This question has at least two parts: 1. Can Apoteket AB prior to the reregulation of the retail pharmaceuticals market be considered an SOE? 2. Was the reregulation actually a case of privatization? Each of these questions in turn need to be answered in at least two parts: 1a. What is an SOE? 1b. Can Apoteket AB be considered an SOE? 2a. What is a privatization? 2b. Does the reregulation of the Swedish pharmaceuticals monopoly fall under this definition of privatization? What is an SOE? 1a: There are two defining features of an SOE. The first is that the nation state is the controlling owner of the enterprise and the second is that goods or services are sold.8 The important distinction to make here, especially in the Swedish context, is between an SOE and a state owned organization that provides a service but is primarily financed indirectly through taxes. In the Swedish case a school or hospital that provides the overwhelming majority of their services essentially free of direct charge are not to be considered SOEs as opposed to for 8 The World Bank (1995) p. 26 6 example formerly state owned Svensk Stål AB (SSAB) a steel/mining company which sold its goods and services both prior to and after privatization. This is an important distinction to make, as nearly every part of the organizational structure, as well as the goals and general culture of these types of organizations is likely to be entirely different. Thus it stands to reason that the theories explaining the privatization of one do not necessarily apply to the other. This may well be an interesting subject for future research to examine but privatizations of non-SOEs are not covered within the scope of this thesis. Can Apoteket AB be considered an SOE? 1b: The primary purpose of the company was to fulfill the role as sole vendor of pharmaceuticals in Sweden. While Apoteket AB did in fact provide certain free public service functions such as the poison information hotline, (giftinformationscentralen) these services were not part of the privatization and are still provided in a public service capacity by Apoteket AB after the reregulation.9 The privatization encompassed the business side of Apoteket AB which sold pharmaceuticals to consumers in order to finance its own existence. Therefore this criterion is fulfilled. What is a privatization? 2a: The defining feature of a privatization is the relinquishment of state control of an organization in favor of private actors, however this definition is oversimplified. In fact, in order for an SOE to be considered privatized there is no need for complete liquidation of the state’s stake; this is generally referred to as a partial privatization where part of the ownership is sold but the state retains voting control. A full privatization is often handled through a sale of stock in the SOE to the point where the state is no longer the controlling owner.10 A sale of an SOE to another state or other company controlled by the state is generally not considered a privatization. 11 In the scientific literature the term privatization is occasionally supplanted by other terms such as divestiture. In this thesis I have chosen to use the term privatization as I believe it to be the most widely used. 9 Prop. 2008/09:145 (2009) For a discussion of what constitutes controlling ownership see La Porta et.al (1999) 11 Megginson et.al (1998) p. 62 Jordahl (2008) p. 9. 10 7 Can the reregulation of the Swedish pharmaceuticals monopoly be considered a privatization? 2b, What differentiates the case of Apoteket AB from the most common types of privatization is that the enterprise Apoteket AB was broken up in to two main categories; one that is still under state ownership and one that was broken up into clusters which in turn were sold to private business. Therefore while approximately 60% of Apoteket AB’s assets were sold, the voting rights and the ownership of the brand name Apoteket AB, along with the remainder of the assets are still in the hands of the state.12 The 60% of Apoteket AB’s assets that were sold to private investors now directly compete with the remainder of the SOE in a mostly open market. Considering that there was significant transfer of ownership from public to private the reregulation can be considered a privatization even though what is left of the SOE is still under state ownership. A privatization of 60% of an SOEs assets is a clear example of a privatization and therefore this criterion is fulfilled. 12 Prop 2008/09:145 (2009) p. 84f 8 Outline of the Thesis The historical background that follows this section serves to put the current theoretical and empirical studies of privatization into a historical context and describe the process which has led to where the field is today. The following theoretical section will begin with a brief overview of the privatization literature. This overview is not to be considered all-encompassing but serves the purpose of giving the reader an introduction to the central ideas of the empirical work that has been conducted on privatizations of SOEs. I will then move on to discuss what I consider methodological shortfalls in the empirical study of privatization and the contribution I wish to make to the general understanding of the privatization phenomenon and its evaluation. The methodological shortfalls in the previous literature pertain to the definition of efficiency and I will argue that the narrow definition of efficiency used in many empirical studies does not effectively assess the effects of an SOE privatization on a society. I will then present an alternative way of assessing the efficiency of a privatization. In the theoretical section I give an account of a number of studies of privatizations and identify the parameters used to measure the efficiency of a privatization effort. I also argue that this way of assessing the efficiency of privatizations may not be optimal and propose an alternative way of measuring the efficiency of privatizations mostly by supplanting operational efficiency with goal fulfillment. I also identify the general goals of my chosen case as increased consumer access and lower prices of pharmaceuticals. In order to assess these goals more easily I have formulated a number of hypotheses pertaining to each goal. These hypotheses will later be tested and the results of the hypotheses tests will be used as a basis for an assessment of goal fulfillment. The methodological section presents these hypotheses and defines how they will be tested and what data will be used. It also more clearly defines how the assessment using the established efficiency definition will be carried out. The empirical section summarizes the data gathered and tests the hypotheses based on the data from before and after the privatization of Apoteket AB. The results of these tests, as well as their implications for fulfillment of the privatization’s goals are then analyzed in a short analysis section. The pre- and post-privatization data points for the theoretically derived performance indicators are also presented and synthesized. 9 In the conclusions section the results of the goal fulfillment assessment will then be compared to the results of the analysis of operational efficiency and analyzed using the theoretical tools developed earlier in the thesis. 10 A Short Historical Background of Privatization Privatization is often identified in political discourse as pertaining to a certain ideology or political standpoint such as, but not limited to, neo-liberalism13 but I believe this view can be misleading. In the past few decades, governments from all parts of the political spectrum have been carrying out privatizations of various SOEs.14 Instead I believe a great deal more can be understood if privatization is viewed as a phenomenon not exclusive to governments with a certain political tradition, i.e. conservative, socialist or liberal, but rather as a paradigm shift from the use of one form of policy too to another. What is considered favorable ownership structure changes over time and what is popular one day may not be so the next; and as a matter of definition, widespread privatization must have been preceded by widespread state ownership or there would be nothing to privatize. Shirley & Walsh describe how state ownership experienced surging popularity during the 1930s, 1940s and 1950s among many developed nations and somewhat later among developing nations. At the time this was seen as the cure for market failures, which were considered the cause of all manner of problems and economic injustices. In parts of the developing world the rise of SOEs was also brandished as a means of state economic independence and a move away from foreign meddling in the economy. Although there was some theoretical criticism of state ownership at the time it did not have any significant impact until the 1960s and 70s.15 During the 50s and 60s the attitudes toward SOEs in the developed world started to change. While the idea of state ownership was still generally looked upon favorably there was increasing concern over poor performance and inefficiency of SOEs. Nellis describes how the general mindset regarding SOEs changed and how the World Bank, among other organizations started to credited governments for the purpose of reforming SOEs: “The Bank had assisted member governments in this field in hope that, in addition to providing basic and needed services in an efficient and cost-effective manner (…) public enterprises would assist the development of strategic sectors, gain access to commercial 13 Alliansfritt Sverige (2012) Corpwatch (2012) Socialistalternative (2012) The World Bank (1995) p. 4 14 Megginson et.al (1998) p. 44 15 Shirley & Walsh, (2001) p. 3 11 credit that would be denied to small private businesses, fill entrepreneurial gaps, empower numerically large but economically weak segments of the population, maintain employment levels, and raise the level of savings and investment.”16 Nellis goes on to explain that by the end of the 70s there were considerable doubts as to whether these goals were achievable through reform. Despite repeated reforms at great expense the reformed SOEs failed to meet the reform goals. Most SOEs continued to perform as inefficiently as before and the performance of some actually worsened. In some developing countries the burden of lossmaking SOEs overwhelmed budgets and banking systems. The economic turmoil even created problems for profitable firms, which could not raise sufficient investment capital. 17 These realizations initiated a paradigm shift at the World Bank and among researchers: “By the mid-1980s, the dominant view among Bank staff working on SOE reform was that the available set of improvement mechanisms, short of ownership change, was hard to apply and even more difficult to sustain, and that more hope was offered by privatization”.18 The conservative British government led by Margaret Thatcher in the late 1970s coined the term privatization to describe the transfer of ownership from public to private and this is often thought of as the start of a privatization paradigm. 19 The privatizations of the Thatcher government were not the first privatizations of that era (both West Germany and Chile had sold SOEs prior to that). However the impact of the wave of privatizations in Britain in the early 1980s was much greater.20 The privatizations carried out by the Thatcher government were quite controversial at the time. There was substantial political resistance from opposition politicians to privatizations and even threats of re-nationalization by the Labour party.21 Despite political opposition the initial British privatizations were well-received and Margaret Thatcher secured a second term in office in 1983. The apparent success of the British privatization effort sparked interest 16 Nellis (2002) p. 2f Nellis (2002) p. 3 18 Nellis (2002) p. 3f 19 Shirley & Walsh (2001) p. 3 Megginson et.al (1998) p. 44 20 Jordahl (2008) p. 11 21 Megginson et.al (1998) p. 47 17 12 among other western European countries and similar programs of privatization were undertaken. In France alone 22 large SOEs were sold during 1986-87.22 The same period also saw major privatizations in countries such as Japan and the United States. The privatization of the Japanese SOE Nippon Telephone and Telegraph (NTT) was by far the largest ever undertaken at the time, worth approximately USD 77 billion. In the United States the most notable privatization was that of Conrail and it, while much smaller than the privatization of NTT, received significant publicity. Both of these major privatizations were well-received and generally deemed quite successful.23 These early privatizations did not only draw significant political interest but scientific as well, but most of the empirical findings generally lacked statistical significance and the results of these studies were mostly inconclusive.24 More recent empirical work (which will be discussed at greater length in a later section) has provided less ambiguous results. Megginson et.al stipulate that: “More recent theoretical and empirical studies have offered stronger support for the dual propositions that private firms outperform SOEs and that privatization itself increases the operating efficiency of divested firms.”25 As privatizations have continued to change ownership structures in countries around the world the privatization paradigm has become quite influential, in no small part due to the abundance of empirical research endorsing it.26 22 Jordahl (2008) p. 11 Megginson et.al (1998) p. 58f 24 Megginson et.al (1998) p. 45 25 Megginson et.al (1998) p. 46 26 Dyck (2001) p. 59 23 13 Privatization and Efficiency, Defining Operational Efficiency and Goal Fulfillment. Empirical Studies of Privatization Privatizations, public/private partnerships and other collaborations have become very popular during the last three decades. This process has been described as a paradigm shift from a public/private relationship that was seen in terms of clearly defined lines and clear hierarchical exertions of power from top to bottom to a “blurring of the lines” between public and private.27 This paradigm shift has spawned a vast amount of scientific literature in areas such as governance, privatization and new public management. The apparent success of many of these privatizations and partnerships in increasing operational efficiency and solving certain problems has helped spread these ideas around the world through organizations such as the World Bank. The empirical literature concerning the matter of public versus private ownership can be divided in to two categories by way of methodology.28 The first category, generally made up of earlier studies, compared the performance of SOEs to that of private enterprises in comparable fields and over time. This approach generally suffers from the methodological problem of differentiating the ownership effects from other differences that invariably exist between different enterprises.29 The World Bank explains the second category thus: “More recent work compares the performance of SOEs before and after divestiture, divested with undivested SOEs, or divested firms with a hypothetical counterfactual in which the same firm is assumed to continue under state ownership.”30 The rest of this section will be devoted to the methodology and conclusions of this second category of empirical privatization research. In the following summary of empirical work from this category of privatization analysis I have attempted to account for the studies and authors that I found to be widely referenced in empirical studies of privatization. 27 Peters & Pierre (2010) The World Bank (1995) p. 37 29 The World Bank (1995) p. 37 30 The World Bank (1995) p. 37 28 14 One of the most comprehensive studies of post-privatization performance of former SOEs across several fields and nations is the one presented by Megginson et.al in The Financial and Operating Performance of Newly Privatized Firms. Megginson et.al were able to compare the pre- and post privatization performance of 61 former SOEs in 18 countries privatized between 1961 and 1990. The results of this study are relatively uniform and paint a clear picture of the effects on the privatized firms.31 Megginson et.al measured several aspects of the 61 former SOEs such as profitability, efficiency, capital investment spending, output and employment. Statistical analysis of these categories showed significant increases in nearly all of the above categories.32 The change in the individual categories is listed below. Profitability: 69.1 percent of the firms showed expanding profit margins and the median increase of the benchmark measure of profitability was 2.49 percent. Efficiency: The median increase of sales per employee was 12 percent and the median increase of net income per employee was 25.1 percent. Capital Investment Spending: The median increase of the benchmark measure, capital expenditures divided by sales, was 5.21 percent. Output: 75.4 percent of the firms experienced increases in sales and the median increase was 24.14 percent. Employment: 64 percent of firms showed increased number of employees and the median increase was 276 employees. This result was not statistically significant. In a survey of the theoretical and empirical literature on the differences between public and private ownership, Shirley & Walsh set out to answer a number of questions, one of which regards how SOEs and private firms are affected by market structure and how this may affect privatization outcomes. Performance of firms was measured in terms of operational efficiency defined as “the present value of outputs from a given set of inputs.” 33 They find that while both market structure and ownership affect performance, private firms outperform public ones even in competitive markets. In fact, the efficiency increase as a result of privatization is more pronounced in a competitive environment.34 Shirley & Walsh explain that: 31 Megginson et.al (1998) p. 47f Megginson et.al (1998) p. 77ff 33 Shirley & Walsh (2001) p. 5 34 Shirley & Walsh (2001) p.10 32 15 “The empirical literature suggests that while market structure has a positive impact performance, this impact fails to dominate the ownership effect. The argument that market-structure dominance rests on cases in which public and private firms in competitive environments perform equally well, and these cases are rare.”35 In an overview of influential literature on privatizations of SOEs Jordahl presents relatively uniform conclusions regarding the effects of privatization on factors such as efficiency, productivity, profitability, output and debt. The only ambiguity regarding the studies that Jordahl examines stems from the effects of privatization on employment levels in SOEs. The results are especially conclusive when data is available from both before and after a privatization: “Nearly all studies that assess the same company before and after a privatization find that profitability, efficiency, output, and investments increase while accumulation of debt decreases. How employment at the privatized firms is affected is unclear.”36 (My translation) A more in depth empirical study of privatizations is Galal et.al’s Welfare Consequences of Selling Public Enterprises. In the study, Galal et.al study privatizations in the United Kingdom, Chile, Malaysia and Mexico in order to answer the question as to whether a country is better or worse off following a privatization of an SOE. In order to discern whether the privatization was beneficial they compare a number of factors relating to the SOEs performance five years’ prior and five years post privatization. They then compare the factual privatization scenario with a counterfactual non-privatization scenario in order to identify any differences that can be traced to the privatization. The factors used to measure the pre- and post-privatization performance of SOEs are: productivity, capital, consumer surplus, two measures of profitability and other returns.37 The empirical research paints quite a uniform picture of privatization resulting in an increase of an SOE’s operational efficiency. Indeed, the World Bank concludes that: “We have 35 Shirley & Walsh (2001) p. 11 Jordahl, (2008) p. 23 37 Galal et.al (1994) p. 4ff 36 16 presented evidence that SOEs are less efficient than the private sector in competitive markets and, with effective regulation of private firms, in monopoly markets as well.”38 Besides the similarities of the conclusions drawn in the above presented empirical studies there is another glaring similarity, namely that of methodology. The above-described studies all measure the efficiency of the privatization in terms of some sort of comparison between pre- and post-privatization SOE performance. In fact even the measurements used to assess this performance are relatively consistent. For example all of the studies presented above use some form of measurement of productivity, nearly all measure output, profitability and investment, while some also measure employment. The authors whose work is detailed above refer to this work as empirical study of privatization but I believe that a different, more detailed label can shed more light on what has actually been done. It is my view that what is described above, as empirical study of privatization is in fact evaluation; consider the following definition supplied by Vedung. According to Vedung, evaluation is to systematically, post factually, assess the value of an intervention by measuring its effects with the purpose of providing practical guidance going forward.39 By this definition follows that post factually assessing the effects on performance of a privatization in order to assess the viability of privatizations in general is a perfect example of evaluation. Labeling the above presented empirical studies as evaluation raises the specter of evaluation theory and the analytical insight it can provide in the analysis of the above detailed empirical studies. The realization that the above-presented empirical studies are in fact evaluations gives rise to questions of evaluation theory. Shadish et.al specify five principles and practices that a good theory of evaluation should give comprehensive account of. I would like to focus on the first one which is “What methods to use to produce credible knowledge;”.40 In terms of the abovepresented studies; does the measurement of pre- and post-privatization SOE performance produce credible knowledge about the efficiency of privatizations? Rossi et.al refer to this aspect of evaluation theory as construct validity. The concept of construct validity is defined by Rossi et.al as “the extent to which the variables used to measure program constructs convincingly represent the constructs in the program logic model”.41 A program logic model, as mentioned in the citation by Rossi et.al, is a causal model that is designed to plausibly 38 The World Bank. (1995) p. 50 Vedung (2009) p. 19-33 40 Donaldson & Lipsey (2006) p. 59 41 Rossi et.al (2004) 39 17 explain how a program is intended to achieve desired outcomes.42 In other words construct validity in this case pertains to the capacity to generalize measurements such as productivity and output to the desired outcomes of the privatization. The concept of construct validity thereby not only stresses the importance of assessing an evaluations operationalization, it also defines the yardstick against which to assess these operationalizations, namely the program logic model, or in other words the goals or purpose of the program itself. 43 It is with basis in this principle of evaluation theory that empirical studies of privatization need to be examined. For while the previously detailed parameters do provide significant information about the performance of the SOE I will argue that they are an insufficient base on which to evaluate a privatization and its efficiency. As I will argue in the following section, there is much more to efficiency than simply measurements of performance. The above-mentioned parameters will form the basis for a subsequent evaluation of the efficiency of the privatization of Apoteket AB. This evaluation will provide a baseline that will serve as a comparison to a second evaluation using a different definition of efficiency. The efficiency definition based on the parameters of productivity, output, profitability, investment and employment will henceforth be referred to as operational efficiency. The prefix operational is not used in this context in order to convey any additional meaning but simply to distinguish this definition of efficiency from the one developed in the following section. An Alternative View of Efficiency As I have just shown significant weight is given to the measurement of pre- vs. postprivatization efficiency in the above-detailed privatization literature. In this capacity the term efficiency, occasionally associated with the prefix operational, is often used as a synonym for productivity. In this section I will argue that this measure of efficiency provides inadequate information on which to base an evaluation of SOE privatization. Efficiency is a complicated term with several distinct, as well as changing, meanings and there is even relatively abundant literature devoted entirely to research on the subject. Despite the inherent complexity I will attempt to keep the terminological discussion simple. 42 43 McLaughlin & Jordan (1999) p. 2 Rossi et.al (2004) 18 Despite the confusion surrounding efficiency, there is some degree of fundamental agreement; efficiency is the relationship between a cost and achieved change.44 A cost (often in terms of resources and time) is made in order to achieve something (such as manufacturing a car) and the efficiency is the relationship between the cost and the car. Since resources aren’t endless, there needs to be some allocation and some form of measurement as to the relative attainment of the invested resources. Unfortunately efficiency, even in a relatively straightforward process such as manufacturing, is rarely as simple as productivity. In other words the number of cars that can be made from a given set of resources is not the only relevant measurement; productivity only becomes relevant when it is compared to the quality of the output. 45 E.g. it doesn’t matter how many cars are made if they aren’t roadworthy. Therefore any serious attempt at measuring efficiency also needs to take into consideration to what extent set goals are met. The connection between efficiency and goal fulfillment is echoed by Vedung who describes the definition of efficiency as: “The programs capacity to produce predicted outcomes that fulfill the goals of the program (…)”46 From this definition follows that the outcomes that are of interest when measuring efficiency must be produced and predicted by the intervention program and also serve to fulfill the goals of the intervention; or in other words. When analyzing a private sector business the distinction between the use of goals and operational efficiency may not yield any significant differences as one could argue that the goals of such businesses can be more easily defined in terms of economics measurements. Not so for the public sector; the state as owner of an SOE has many concerns and obligations that may not necessarily, for better or worse, coincide with productivity or profit maximization. 47 Essentially an evaluation based on operational efficiency runs the risk of becoming an evaluation of the former SOE and not an evaluation of the privatization. Unfortunately the realization that goals need to be accounted for creates more questions than it answers: A. Whose goals are important when measuring the success, or lack thereof, of the privatization of an SOE? 44 Johansson, (2011) p. 9 45 Oskar Johansson (2011) p. 8-25 Evert Vedung (2009) p. 31 47 Lindgren (2009) p. 48 46 19 B. Are there any formalized goals, and if so what are they? C. If there are formalized goals, how do we measure them? These questions will be addressed in the following section using my chosen case of Apoteket AB as an example. Whose goals are important when measuring the success, or lack thereof, of the privatization of an SOE? A: Whose goals to measure performance against, is not necessarily obvious. In fact, when a large SOE such as Apoteket AB is to be privatized a large number of actors are going to have differing goals and visions for the privatization, official or otherwise. In the case of the privatization of Apoteket AB, dozens of organizations, both public and private, were involved directly with the process of shaping the particulars of the privatization. 48 Add to that the significant influence of evaluators and investigators and the picture of who in fact is in charge of the privatization process becomes muddled indeed. Ultimately though, the government as the owner formally has the final authority to privatize or not to privatize an SOE. One could argue that government ownership is simply a proxy for ownership by the citizenry but since the citizens are not in the business of formalizing specific goals it would be extremely difficult to achieve any measure of validity when operationalizing these hypothetical goals. On the one hand one could argue that government does not necessarily have the interests of the citizenry in mind. On the other hand, whether the government actually has its citizens’ interests in mind is not necessarily relevant. What is important is whether the official goals reflect the interests of the citizens and this seems quite likely, as any potential ulterior motives are not likely to be displayed to the general public. Ultimately it is the government that will take the decision as to whether or not to privatize an SOE and therefore the measuring criterion of privatization success should reasonably have the government’s goals in mind. Simply measuring operational efficiency does not do that accurately. In this case an increase in value of output for a given set of inputs could for example be the result of a price increase, effectively shifting costs from business owners to consumers. 48 Prop 2008/09:145 (2009) SOU 2008:4 (2008) 20 Are there formalized goals and if so what are they? B: The existence of formalized goals and their explicitness is likely to vary from case to case but it seems unlikely that something as major as the privatization of an SOE would be conducted entirely without goals or expectations. Indeed the privatization literature gives plenty of examples of varying goals for privatizations around the world.49 In the case of Apoteket AB there were two clearly formalized goals for the privatization: 1. Increased consumer access 2. Lower prices of pharmaceuticals Increased consumer access B1: What is implied by increased consumer access is not self-evident but public documents relating to the privatization effort give a more in-depth description. The factors mentioned that explicitly relate to consumer access to pharmaceuticals are: service hours, number & proximity of pharmacies and level of service. The goal to increase service hours is relatively simple and straightforward. It was assumed that a privatization of the pharmaceuticals market and the diversity and competition that would follow would cause pharmacies to have longer service hours than was experienced during the state monopoly as each owner attempts to improve its market share.50 In regards to the number of pharmacies it was assumed that the increased competition and productivity that the privatization created would enable the establishment of additional pharmacies. On the other hand, there was some concern that the sparsely populated nature of certain parts of Sweden would make those areas undesirable to retailers. Prior to the privatization the state monopoly was obliged to provide access to retail pharmaceuticals in all parts of the country and there were concerns that a removal of this obligation would jeopardize access to retail pharmaceuticals in sparsely populated areas. 51 Therefore it was decided that one of the conditions for private investors to be allowed to acquire a cluster of 49 Shirley & Walsh (2001) Jordahl (2008) Megginson et.al (1998) 50 Prop. 2008/09:145 (2008) p. 80f 51 Dir. 2006:§136 (2006) p. 5 21 pharmacies was that all pharmacies in the cluster were to remain operational for at least three years when terms would be renegotiated.52 The wording used in the formulation of this goal is interesting in the sense that the rural and urban areas are held to different standards. On the one hand the goal is to increase the number of pharmaceuticals retailers but on the other hand the goal is also to “safeguard” the access to pharmaceuticals in sparsely populated areas.53 The nature of the word safeguard (Swedish: trygga) implies protecting or preserving. This implies that the deciding factor for rural areas may not be the number of pharmacies as much as guaranteeing that there is at least one pharmacy that can be considered reasonably accessible. As opposed to the other two factors of consumer access, level of service is quite ambiguous. Upon closer examination of public documents it becomes clear that level of service pertains primarily to the ability of the pharmaceuticals retailers to live up to the obligation of supply that applied to the state monopoly. Apoteket AB was required to supply all nationally and European Economic Area (EEA) approved medication to consumers within 24 hours.54 There was special concern that this capacity may be threatened primarily in rural populated areas.55 Lower prices of pharmaceuticals B2: There are two distinct parts of the goal of lower prices on pharmaceuticals: the cost to consumers and the cost to government. Part of the basis for the goal of lowered prices of pharmaceuticals is the fact that prior to the privatization the prices paid to manufacturers by Apoteket AB for pharmaceuticals (Manufacturer to Pharmacy Price (MPP)) with active patents was the second highest in the OECD.56 This was seen as a significant problem as active patent pharmaceuticals are by far the largest cost driver, accounting for approximately 70 percent of the value of all sales.57 It was assumed that private businesses would be more effective at negotiating the price of these pharmaceuticals and that this would create the possibility for reduced pharmacy-to-consumer 52 53 54 55 56 57 WP/PM 2011:49 (2011) p. 18 Dir. 2006:§136 (2006) Page 1 Moïse & Docteur (2007) p. 43 SOU 2008:4 (2008) p. 477f SOU 2008:4 (2008) p. 33 SOU 2008:4 (2008) p. 33f 22 prices (PCP) through lowered MPP.58 While the goal to reduce the prices of pharmaceuticals does not specify at what stage of the process from manufacturing to retail it aims to reduce prices, the fact that the supposed beneficiaries are both consumers and government leads me to believe that PCP is the price that is to be lowered. But while reducing the price is all well and good, a reduction of price is not the actual purpose but the means to an end. In clearer terms this means that the goal is not to in fact necessarily to reduce the prices paid but to reduce the aggregate cost. Any reduction in price that does not reduce the actual cost is entirely meaningless and could for example be the result of deflation or other circumstances. But that is not to say that price information is entirely useless as it may prove useful as part of an analysis of cost fluctuation. The costs for consumers and government for retail pharmaceuticals are connected through a system of cost sharing. Consumers pay for all costs of prescription medication up to a cap after which government pays for all subsequent costs. Non-prescription medication on the other hand is generally not subsidized and the consumer pays in full. 59 This system has historically resulted in the consumer paying for approximately 30 percent of the total costs of retail pharmaceuticals with the state and local governments paying the remainder of the costs.60 As the cost-sharing scheme does not apply equally to all types of medication this creates a situation where primarily consumers enjoy any cost reduction in non-prescription medication. Any cost reductions in prescription medication will primarily benefit government as consumers already above the cap make the majority of the purchases of prescription medication from retailers.61 How do we measure the fulfillment of the formalized goals? C: How to measure the goals of the privatization is important to determine in order to reliably assess the efficiency of the privatization. In order to create simplicity and structure my chosen assessment parameters will culminate in a number of hypotheses that will aid the process of analyzing the empirical results. Increased consumer access 58 SOU 2008:4 (2008) p. 37 Moïse & Docteur (2007) p. 15 60 SOU 2008:4 (2008) p. 32f 61 SOU 2008:4 (2008) p. 111 59 23 C1: The goal of increased consumer access has three parts: service hours, number and proximity of pharmacies, and level of service. The varying nature of these factors does not lend itself well to assessment as a whole, rather I believe each factor needs to be assessed individually and the results compiled in to a general evaluation of goal fulfillment. Measuring potential changes in service hours of pharmacies across the country pre- as well as post-privatization should satisfactorily assess the goal fulfillment of increased service hours of pharmacies. Detailing any potential change in service hours for all pharmacies individually is obviously quite unwieldy. With this in mind an average change value, if any, seems adequate to assess goal fulfillment. Data detailing the average service hours of retail pharmacies preand post-privatization was obtained from the Swedish Pharmacy Association. For the goal of increased service hours to be fulfilled it is my assessment that the average service hours should have increased as a result of the privatization. This leads us to the first hypothesis: #1 H0: The average service hours of pharmacies have not increased post privatization. Number and proximity of pharmacies has two parts. The general number of pharmacies can be assessed with relative ease; it is simply a matter of collecting numerical data from before and after the privatization and comparing the two. But in order to attribute an increase in the number of pharmacies to the privatization we also need to put any change in the number of pharmacies in relation to any trend in the number of pharmacies that might have existed prior to the privatization. For example, if the number of pharmacies in Sweden was growing by an average of 50 pharmacies per year prior to the privatization, a continued increase of 50 pharmacies per year post privatization would not be attributable to the privatization. For the goal of an increased number of pharmacies to be fulfilled it is my assessment that the aggregate number of pharmacies must have increased post privatization when compared to the projected change of the years leading up to the privatization. Data detailing the number of retail pharmacies for the various years was obtained from two separate sources. Apoteket AB supplied the pre-privatization data while the post-privatization data was obtained from The Medical Products Agency. This leads us to our second hypothesis: 2# H0: The aggregate number of pharmacies has not increased post-privatization compared to the average change in the number of pharmacies of five years prior to privatization. 24 The question of proximity on the other hand is a different matter. In order to measure the goal fulfillment of safeguarding the access to pharmaceuticals in rural areas the data needs to reveal the number of pharmacies located in these areas before and after privatization. Unfortunately the number of pharmacies in rural areas alone does not necessarily accurately portray the average citizens access to pharmacies, as they may not be spread evenly across these areas. To account for this problem I will be using a measure the number of people that have to travel more than a certain amount of time by car in order to access a pharmacy. This measurement is based on an area type model created by the Swedish Rural Agency (Swedish: Glesbyggdsverket). This model has been used in numerous studies in order to describe changes in access to various services and markets. 62 The data detailing travel time to the nearest pharmacy based on the area type indexation model was obtained from The Swedish Agency for Growth Policy Analysis. In addition to this there is also the matter of measuring the relative vulnerability of this access. One way of assessing the vulnerability of consumer access to pharmaceuticals would be to measure what effect the closing of the nearest pharmacy would have on the required travel time. In other words, a small difference between the distance to the nearest pharmacy and the second nearest pharmacy would indicate low vulnerability and vice versa. Again, data for all these factors needs to be acquired from before and after privatization and trended where necessary. The data detailing the change in travel time that would result from a hypothetical closing of the nearest pharmacy was also supplied by The Swedish Agency for Growth Policy Analysis. For the goal of increased pharmacy access in rural areas to be fulfilled it is my assessment that the number of pharmacies in rural areas needs to have increased post privatization when compared to the projected change of the years leading up to the privatization. It is also my assessment that the average travel time to the nearest pharmacy should have decreased as a result of the privatization and that the travel time to the second nearest pharmacy should have decreased as well. This leads us to our third, fourth and fifth hypotheses: 3# H0: The number of pharmacies located in rural areas has not increased post privatization compared to the average change in the number of pharmacies of five years prior to privatization. 62 WP/PM 2011:49 p. 12f 25 4# H0: The average travel time required to reach the nearest pharmacy has not decreased post privatization compared to the average change in the number of pharmacies of five years prior to privatization. 5# H0: The average travel time required to reach the second nearest pharmacy has not decreased post privatization compared to the average change in the number of pharmacies for five years prior to privatization. Level of service is a quite intangible concept that needs to be focused into a defined measurement that lends itself to assessment more easily. The goal of increased level of service is not explained extensively in public documents but seems to pertain primarily to the capacity of retailers to deliver all nationally and EEA approved medication to consumers within 24 hours. For obvious reasons detailing the success rate of medication availability within 24 hours of every pharmacy individually is impractical. Therefore it is my assessment that an average success rate of availability of sought medication within 24 hours post privatization compared to the pre privatization equivalent would be the best way to measure the fulfillment of this goal. The data detailing the success rate of delivery of sought prescription pharmaceuticals at the first visit pre-privatization was supplied by the Dental and Pharmaceuticals Benefits Agency and post-privatization data by the Swedish Pharmacy Association. This leads us to the sixth hypothesis: #6 H0: The average success rate of delivery of sought prescription medication within 24 hours has not improved post privatization. Lower prices of pharmaceuticals C2: There are two distinct parts of the goal for lower cost of pharmaceuticals: the cost to consumers and the cost to government. In order to gather as much information as possible from which to assess the fulfillment of the goal of lower cost of pharmaceuticals it is prudent to examine both prescription and non-prescription medication. In order to assess the change in the cost of pharmaceuticals to consumers and government the pre-privatization cost trend must also be taken in to consideration. Unfortunately there are some problems trending the costs of prescription medication. Because of the fact that a significant amount of the cost of pharmaceuticals can be derived from 26 pharmaceuticals with active patents, the expiration and introduction of patents on pharmaceuticals with widespread use cause large fluctuations in the aggregate cost of pharmaceuticals. The cost-sharing scheme causes this effect to have major impact on the costs for government but a much lesser impact on the cost for consumers as consumers of expensive patented pharmaceuticals will quickly reach the consumer payment cap. The nature of this effect means it does not lend itself well to trending as it occasionally causes large fluctuations from one year to the next. Fortunately, while this does lend a certain degree of uncertainty to the cost development results, patent introduction or expiration dates are not complete unknowns and should be able to be accounted for to some degree when the empirical data is analyzed. In order to fulfill the goal of reduced pharmaceuticals costs it is my assessment that the costs of non-prescription and/or prescription medication should show reduction compared to the trend of the past few years. The data pertaining to cost development of pharmaceuticals preprivatization was obtained from Official Reports of the Swedish Government while the postprivatization data for aggregate pharmaceuticals cost was obtained from Pharmaceutical Service AB while non-prescription cost data was obtained from The National Board of Health and Welfare. Pharmaceuticals consumption data was supplied by Pharmaceutical Service AB. This leads us to the seventh and eighth hypotheses: 7# H0: The costs of prescription pharmaceuticals have not decreased post privatization compared to the average change of the years previous to the privatization. 8# H0: The costs of non-prescription pharmaceuticals have not decreased post privatization compared to the average change of the years previous to the privatization. What, besides goal fulfillment, is needed in order to assess efficiency? An SOE, or any other business for that mater, does not operate in a vacuum, there are also societal costs associated with privatization of SOEs. While the degree of interference in private business may vary, nearly every political system is likely to have some form of government supervision of private business. Regulation and supervision are likely to increase with a decrease in direct government involvement in favor of private alternatives. 63 This 63 Jessop (2010) p. 64ff 27 supervision, regardless of its scope, is not free and if it is likely to increase. This cost increase should be accounted for when measuring the general success of the privatization. Methodology – Measuring the Effects of Privatization, Dual Approaches The hypotheses pertaining to increased consumer access are, as demonstrated in the section above, the following: #1 H0: The average service hours of pharmacies have not increased post privatization. #2 H0: The aggregate number of pharmacies has not increased post privatization compared to the average change in the number of pharmacies during three years prior to privatization. #3 H0: The number of pharmacies located in rural areas has not increased post privatization compared to the average change in the number of pharmacies during three years prior to privatization. #4 H0: The average travel time required to reach the nearest pharmacy has not decreased post privatization compared to the average change in time required during three years prior to privatization. #5 H0: The average travel time required to reach the second nearest pharmacy has not decreased post privatization compared to the average change in travel time during the three years prior to privatization. #6 H0: The average success rate of delivery of sought medication within 24 hours has not improved post privatization compared to pre-privatization. And the hypotheses pertaining to the goal of lowered prices of pharmaceuticals are: #7 H0: The costs of prescription pharmaceuticals have not decreased post privatization compared to the average change in costs during years previous to the privatization. 28 #8 H0: The costs of non-prescription pharmaceuticals have not decreased post privatization compared to the average change in costs during years previous to the privatization. Input While the above hypotheses are designed to measure goal fulfillment there is another parameter that needs to be taken into consideration in order to measure the efficiency of the privatization and that parameter is input. As per the efficiency definition in the previous section, goal fulfillment needs to be contrasted to the size of the cost that was paid in order to achieve the stated goals. The primary sacrifice that was made to achieve the privatization goals was in terms of increased workload for state agencies and a resulting increase in costs. There are three state agencies which were deemed to be directly affected by the privatization of the Swedish pharmaceuticals monopoly (Swedish translations in parentheses): The Medical Products Agency (Läkemedelsverket), The Dental and Pharmaceutical Benefits Agency (Tandvårds- och läkemedelsförmånsverket) and The National Board of Health and Welfare (Socialstyrelsen).64 The Medical Products Agency was deemed to have to bear the brunt of the workload increase resulting from the privatization. Among other new tasks, the new process of issuing licenses to prospective retailers was deemed a significant burden: ”With the suggested system for licensing application, notification of pharmacy establishment and notification of changed circumstances, The Medical Products Agency will need to administer and assess these applications and notifications. This will be a completely new task for The Medical Products Agency which, depending on when and to what extent new retailers seek to establish themselves on the market, will require considerable resources both in terms of manpower and restructuring.”65 (My translation) In addition to the above-mentioned costs the privatization was deemed to require significant increases in supervision of pharmacies as well as of pharmaceuticals imports. Many of the tasks that the agency performed prior to the privatization and continues to perform post privatization also needed to be restructured. All of The Medical Products Agency’s cost 64 65 SOU 2008:4 p. 581ff SOU 2008:4 p. 582 29 increases will however be financed through fees imposed upon the private retailers and will therefore not burden government spending.66 The Dental and Pharmaceutical Benefits Agency on the other hand has its day-to-day operation financed by the state government and it was also projected to receive an increased workload.67 The agency was primarily tasked with monitoring and to some extent evaluating certain aspects of the systems for exchanges of pharmaceuticals with generic competition and imports of specialty pharmaceuticals. The primary task of the agency, which was to organize the prescription pharmaceuticals price cap scheme, will remain unchanged. This will keep the bulk of the costs for the agency unchanged. Apart from certain one-off costs, which will be discussed below, the agency was to receive an increase to its annual budget of SEK 5-10 million (USD Approx. 1.1 million).68 The National Board of Health and Welfare has the supervision of pharmacies as its primary responsibility in relation to the pharmaceuticals market. The expected increase in the workload was explained as follows: “The pharmaceuticals market is not seen by the agency as a large patient safety risk but the large quantities of pharmaceuticals that are handled still require certain resources to be allocated in order to ensure safety. The supervision is more dependent on the organizational form of, rather than on the sheer number of, pharmacies. Apoteket AB had a well functioning safety system functioning identically across the country which allowed supervision to be systematized.”69 In order to cover the additional costs associated with the complications to the supervision that the privatization entailed, an annual budget increase of SEK 4,5 million (Approx. USD 0,65 million) was deemed sufficient.70 As mentioned above there were certain one-off costs associated with the privatization. These primarily pertained to such things as evaluations, investigations and the reorganization of 66 SOU 2008:4 p. 582 SOU 2008:4 p. 582f 68 SOU 2008:4 p. 582f 69 SOU 2008:4 p. 584 70 SOU 2008:4 p. 584 67 30 certain public service functions performed by Apoteket AB. According to performed analyses these costs were in the area of SEK 100-150 million (USD Approx. 17,85 million).71 Aggregately these costs amount to an annual cost increase of approximately SEK 12 million (USD 1,7 million) and a one-off cost of approximately SEK 125 million (USD Approx. 17,85 million). But importantly the privatization of the pharmaceuticals market did not only generate costs, the privatization included the sale of a significant number of pharmacies and relating infrastructure divided into eight clusters. The aggregate sales revenue of these eight clusters was approximately SEK 6 billion (USD Approx. 860 million).72 Subtracting the oneoff costs from the aggregate sales revenue leave SEK 5 billion 875 million to cover the annual costs of the privatization. The remaining sales revenue is adequate to cover the annual cost increase of approximately 12 million for approximately 490 years. Alternatively an inflation adjusted interest rate of only 0.2 percent on the remaining sales revenue would suffice in order to cover the increase in annual costs. Sources and Collection of Data Testing the previously formulated hypotheses will require a significant amount of data from several points in time. The magnitude and spread of the data required to test these hypotheses would require an inordinate amount of time and effort to collect personally and would likely prove incompatible with the restrictions placed on this thesis in terms of available time. For example the data pertaining to the travel time to the nearest pharmacy for well over nine million individuals at several different points in time would be virtually impossible to measure personally within the scope of this thesis. Fortunately the nature of this data is such that much of it can be mined from official statistics available from public sources. Performing secondary analysis of official statistics as opposed to personally collecting the required data provides the opportunity to test the hypotheses within the scope of this Masters thesis. Besides saving time there are other benefits to secondary analysis of official statistics, not the least of which is the quality of the data. The data available in official statistics is generally of such quality as invariably requires resources to collect that are far beyond what can be expected from personal data-collection. 73 For example some of the data used in this thesis 71 SOU 2008:4 p. 586 Riksrevisionen (2011) 73 Bryman (2008) p. 297 72 31 was obtained by agencies dealing exclusively with data collection with the authenticity of the collected data guaranteed through the threat of criminal persecution. It would for example not be feasible to collect data regarding the aggregate sales value of non-prescription pharmaceuticals individually from every pharmacy in the nation and compile it personally. The primary problem with using secondary data is that I can not personally guarantee the authenticity of the data in the same way as if I had collected it personally. And while the quality or authenticity of secondary data should never be taken absolutely for granted I believe that the quality of the data acquired to test the hypotheses of this thesis can sensibly be quite assured. Many of the hypotheses also require longitudinal analysis. In other words the testing of many of the hypotheses requires comparable data from several points in time to be compared. When comparing data from two or more points in time it is important that the two data points are of comparable quality and I have in these cases, where possible, compared annual data from the same source. Where pre- and post-privatization data was not available from the same source I have done my best to ensure that the data was collected using comparable methods and definitions. Data used to measure changes in operational efficiency The data gathered in order to assess the efficiency of the pharmaceuticals market post privatization has been obtained from the available annual reports of the largest actors on the reregulated pharmaceuticals market. Considering the number of minor actors with small market shares the increased workload and cost of examining annual reports from all market actors would far outweigh the benefit of the added data. The five largest actors in the reregulated retail pharmaceuticals market account for 90.02 percent of the market measured as percentage of the number of total pharmacies, which should be sufficient in order to assess any significant changes in efficiency. This is especially true considering the privatization method of sales of clusters, which should significantly decrease the possibility of geographical or other biases as the clusters were designed to spread pharmacies both in terms of output and geography. The parameters that were previously determined as pertaining to the operational efficiency of the privatization are productivity, output, profitability, investment and employment. In order to measure productivity I have chosen to use two different measures, output sales value 32 divided by the number of employees and operating profit divided by the number of employees. In order to measure output I have used output sales value before tax. In order to measure profitability I have used operating profit (EBIT), defined as sales revenue minus cost of goods sold and all expenses except for interest and taxes. The measurement of investment I have chosen only takes into consideration investment spending. This was done as SOE sales of pharmacies to private actors generated excessive revenue that would obscure any difference in investment spending. Employment was measured as the average number of employees for the given year. As the retail pharmaceuticals market was reregulated in July 2009 the data for that year is not usable as the data gathered in order to assess the operational efficiency is based on full years. 33 Empirical Results, Goal Fulfillment – Pre- and Post-Privatization Data #1 The service hours of retail pharmacies under the monopoly were relatively uniform with most pharmacies being open between 10:00 and 18:00 weekdays. A smaller number of pharmacies were open on Saturdays but then only until 14:00 with no retail pharmacies open for business on Sundays. Approximately 10 percent of all pharmacies were closed during the summer months. 74 According to the Swedish Pharmacy Association the service hours of retail pharmacies prior to the privatization correspond to an average of 43hrs per week.75 According to the Swedish Pharmacy Association the average service hours for retail pharmacies in 2011 was 53hrs/week.76 The first hypothesis regarding the goal fulfillment of increased consumer access to pharmaceuticals was average service hours of pharmacies. The empirical results show that pharmacies were open an average of 43hrs per week prior to privatization. After privatization this increased to as much as 53hrs per week corresponding to an increase in service hours of approximately 23 percent. H0 for #1; the average service hours of pharmacies have not increased post privatization, can therefor be rejected in favor of H1. 74 Bengtsson (2006) p. 15 Sveriges Apoteksförening (2011) p. 22 76 Sveriges Apoteksförening (2011) p. 22 75 34 #2 Figure 1. Number of retail pharmacies. Y Axis = Number of retail pharmacies, X Axis = Year and growth rate Number of retail pharmacies 1500 1000 500 0 2006 2007, 2.6% 2008, 0.8% 2009, 2010, 2011, 2.0% 22,2% 8,7% Figure 1 shows the number of retail pharmacies prior to the privatization of the state monopoly as well as the annual growth rate. The growth rates of 2.64 percent, 0.78 percent and 2.00 percent for the years 07, 08 and 09 respectively yield a average growth rate of 1.81 percent. There were 918 retail pharmacies in Sweden when the state monopoly was privatized in 2009.77 According to the Swedish Pharmacy Association there were 1122 retail pharmacies in Sweden in 2010 and according to the Medical Products Agency there were 1220 retail pharmacies in March 2011.78 The second hypothesis regards the number of retail pharmacies in Sweden. The empirical results show that there were 918 pharmacies at the time of privatization and that the average growth rate of the number of retail pharmacies during the period leading up to the privatization was 1.81 percent per year. For H0, the aggregate number of pharmacies has not increased post privatization compared to the average change in the number of pharmacies of the three years prior to privatization, to be justifiable the number of retail pharmacies for 2010 and 2011 should be in the vicinity of 935 for 2010 and 952 for 2011. The empirical results 77 Apoteket AB (2008) (1) p. 1 SOU 2008:4 (2008) p. 115 Läkemedelsverket (2011) 78 Läkemedelsverket (2011) 35 show that the actual numbers were 1122 for 2010 and 1220 for 2011. The actual numbers correspond to an average growth rate of approximately 15.48 percent or approximately 8.56 times faster than prior to privatization. H0 for #2; the aggregate number of pharmacies has not increased post privatization compared to the average change in the amount of pharmacies of the three years prior to privatization, can therefor be rejected in favor of H1. #3 When describing the number of pharmacies located in rural areas it is of obvious importance to clearly define a rural area. For this purpose I will be using an indexation model developed by the Swedish agency for growth policy analysis. The indexation model indexes areas by the travel time required to reach a community of 200, 1000, 3000, 30000 and 60000 inhabitants and assigns each area a number corresponding to its relative proximity between 0 and 500 where 500 represents the lowest proximity. 79 For the purpose of this study I will be considering areas with a score of 200 or less as rural. While the indexation model is complex and an index of 200 can correspond to a variety of different situations an index of 200 is designed to be equivalent to a travel time of 45 minutes to a area of at least 30 000 inhabitants. In 2009 the number of pharmacies located in rural areas as defined above was 176, which represents approximately 19 percent of the total number of pharmacies for the same year.80 In 2011 the number of pharmacies located in rural areas was 193, 81 which represents approximately 15.82 percent of the total number of pharmacies for the same year. The third hypothesis pertaining to the goal of increased access was the number of pharmacies located in rural areas. The number of retail pharmacies located in rural areas increased by 17, or approximately 9.5 percent. H0 for #3; The aggregate number of pharmacies has not increased post privatization compared to the average change in the number of pharmacies of the three years prior to privatization, can therefor be rejected in favor of H1. It is worth noting that while the number of pharmacies located in rural areas did increase the growth was slower than in urban areas. 79 WP/PM 2011:49 p. 15 WP/PM 2011:49 p. 17 81 WP/PM 2011:49 p. 17 80 36 #4 When calculating fluctuations in the travel time to the nearest pharmacy one needs to keep in mind that the full extent of any potential change in travel times may not be a result of retailers establishing closer to the customers but of the customers relocating from areas with few pharmacies to areas with many. For example urbanization or discrepancies in population growth between rural and urban areas could create an inherent bias showing increased access that is not a result of increased pharmacy proximity in rural areas. During the years leading up to, and following, the privatization there is evidence to suggest that population growth has been greater in urban areas.82 Table 1. Pre-privatization travel times to nearest pharmacy. 2009 Population 9 247 154 40 Min + 30 - <40 Min 20 -< 30 Min 10 - <20 5 - <10 Min < 5 Min 8 006 21 683 107 421 897 275 1 485 288 6 727 481 Table 1 displays the aggregate population of Sweden for 2009 of approximately 9.2 million individuals and divides them according to travel time to the nearest pharmacy. The table shows that in 2009 the vast majority (≈89 percent) live within 10 minutes of a pharmacy.83 The average travel times to the nearest pharmacy were calculated by the Swedish Agency for Growth Analysis using population data and the National Road Database (NVDB). The database includes all public roads as well as speed limit information for these roads enabling the calculation of travel time to nearest pharmacy.84 82 Statistiska Centralbyrån (2012) WP/PM 2011:49 p. 23 84 WP/PM 2011:49 p. 14 83 37 Table 2. Post-privatization travel times to nearest pharmacy. 2011 Population 9 405 640 40 Min + 30 - <40 Min 20 -< 30 Min 10 - <20 5 - <10 Min < 5 Min 7 398 20 334 99 275 872 135 1 425 701 6 980 797 Table 2 displays the population of Sweden for 2011 of approximately 9.4 million individuals and divides them according to travel time to the nearest pharmacy. The table shows that in 2011 the vast majority (≈89.3 percent) live within 10 minutes of a pharmacy.85 Table 3. Travel Time Comparison Population and Travel Time Fluctuations 2009 2011 % Change Population 9 247 154 9 405 640 1.71% 40 Min + 30 - <40 Min 20 -< 30 Min 10 - <20 5 - <10 Min < 5 Min 8 006 7 398 21 683 20 334 107 421 99 275 897 275 872 135 1 485 288 1 425 701 6 727 481 6 980 797 -7.59% -6.22% -7.58% -2.80% -4.01% 3.77% The fourth hypothesis pertains to the average travel time to the nearest retail pharmacy. The empirical results show the number of people in all travel time categories have decreased post privatization with the exception of the less than five minutes category despite an overall population increase of 1.71 percent. During the period the percentage of individuals whose travel time exceeded 20 minutes decreased from 1.48 percent to 1.35 percent, a decrease of approximately 8.9 percent. On the other hand these results need to be interpreted with some caution as outside factors such as depopulation of rural areas in favor of urban areas could contribute to these fluctuations. 85 WP/PM 2011:49 p. 23 38 While there is evidence suggesting that there is some discrepancy in population growth between rural and urban areas during the period in question it is my opinion that H0 can be rejected in favor of H1. The size of the decreases coupled with the evidence of increased number of pharmacies in rural areas leads me to believe that privatization has indeed had an effect on the average travel times to the nearest retail pharmacy. How large this effect may be is on the other hand very difficult to tell. #5 Unfortunately I was not able to obtain data regarding the travel time to the second nearest pharmacy pre-privatization and I was therefore unable to test this hypothesis. Even though there is nothing to compare the post-privatization data to I have detailed it below as some may find it of interest. The government agency that collected and presented the post-privatization data informed me via email on March 22 2012 that the pre-privatization data did not currently exist and that there were no plans at the time to gather this data. Table 4. Travel time difference between nearest and second nearest pharmacy. 2011 40+ Min 34 469 30 <40Min 38 783 20 <30Min 132 273 10 <20Min 853 860 5 - <10Min 936 084 <5 Min 7 410 171 Table 4 displays the resulting travel time increase if the closest pharmacy was unavailable or closed.86 #6 According to the Dental and Pharmaceuticals Benefits Agency the degree to which sought prescription medication was available at the customer’s initial visit to a retail pharmacy prior to privatization was 96 percent.87 86 87 WP/PM 2011:49 p. 30 The Dental and Pharmaceuticals Benefits Agency (2011) p. 15 39 According to the Dental and Pharmaceuticals Benefits Agency the average degree to which pharmacies were able to supply sought medication was 96 percent for original pharmaceuticals and 94 percent for generic alternatives for 2011.88 The sixth and final hypothesis regarding consumer access was the average success rate for delivery of sought medication. The empirical results show that prior to privatization the average success rate was approximately 96 percent. By 2011 the success rate was 94 percent for generic pharmaceuticals and 96 percent for originals. As generic pharmaceuticals account for approximately 85 percent of aggregate pharmaceuticals sales in Sweden the rate of successful delivery of sought prescription pharmaceuticals seems to have dropped, although not dramatically. H0 for #6, the average success rate of delivery of sought medication within 24 hours has not improved post privatization compared to pre privatization it can therefore be accepted with a small caveat. The caveat is that the statistics supplied by the Dental and Pharmaceuticals Benefits Agency pertain to the success rate of delivery at the initial visit and not, as per the definition of the law, successful delivery within 24 hours. #7 Testing whether the cost of pharmaceuticals has changed as a result of the privatization is not without certain inherent difficulties. In order to test for a potential change, an estimated cost trajectory for a non-privatization scenario needs to be calculated. Unfortunately trending the cost of pharmaceuticals is not as simple as it may seem. The system of compulsory substitution of prescription medication with generic competition that was introduced in 2002 altered the annual growth of pharmaceuticals to such an extent that any years prior to the change simply aren’t comparable. There is also the matter of accounting for changes in the volume of pharmaceuticals consumed when analyzing aggregate cost data. Lastly there is the issue of patent expiration and the introduction of so called “blockbuster” pharmaceuticals. These “blockbuster” pharmaceuticals account for a large enough part of the value of aggregate sales that their introduction or patent expiration can have dramatic effects on the aggregate data. Ergo a specific year with many expirations and few introductions of “blockbuster” pharmaceuticals may skew the results for the specific year. 88 The Dental and Pharmaceuticals Benefits Agency (2011) p. 14 40 Figure 2. Pharmaceutical retail sales value. Y Axis = Retail sales value billions of SEK. X Axis = Year and growth rate. Pharmaceutical Retail Sales in Sweden (Billions of SEK) 40 30 20 10 0 Figure 2 shows the retail sales value of pharmaceuticals sold for human use in Sweden during the period 2001 – 2011 and the percentage growth compared to the previous year for each year individually. The sharp decline in sales value growth from 2002 and onward is thought to have been greatly influenced by the introduction of mandatory substitution of pharmaceuticals with generic competition.89 For the purpose of trending the potential sales value growth had the pharmaceuticals market not been privatized the figures prior to 2002 are incomparable. Therefor trending of pharmaceutical retail sales value must be based on the years 2003 – 2008. The growth percentages for those years were 2.2 percent, 2.5 percent, 2.8 percent and 5.1 percent 6.5 percent and 5.2 percent respectively90 which corresponds to an average yearly growth rate of approximately 4.05 percent. Meanwhile the consumption rate of pharmaceuticals also increased during the period leading up to the privatization by approximately 2.5 percent.91 Unfortunately I have not been able to find any data detailing whether there may be some inherent bias as to which types of pharmaceuticals this growth may encompass. For example if growth was overrepresented in pharmaceuticals with active patents as opposed to pharmaceuticals with generic competition a 89 Moïse & Docteur (2007) p. 32 SOU 2008:4 p. 104 91 Moïse & Docteur, (2007) p. 33 90 41 2.5 percent increase in consumption may lead to a larger than 2.5 percent increase in sales value or vice versa. I have not been able to find any evidence to suggest that any inherent bias of the above described nature may exist. While this lack of information is regrettable consideration to consumption rates is necessary in order to proceed with any evaluation of to what extent increased consumption is a cost driver. While it is an inherently uncertain business to assess the impact of patent introductions and expirations on the aggregate cost of pharmaceuticals for an entire year there is some evidence to suggest that there were more major patent expirations than introductions during the period 2002 – 2005. This may have influenced the aggregate sales value of pharmaceuticals negatively for this period resulting in lower sales value growth than would otherwise have been the case.92 While introduction of new and expensive pharmaceuticals on the market is a very real cost driver the factors of interest for the purpose of analyzing the privatization are changes that can be directly attributed to the privatization. The aggregate sales value of pharmaceuticals in Sweden in 2008 was 34.586 billion.93 The total retail sales value of retail pharmaceuticals in 2011 was SEK 36.7 billion.94 The growth factors of 2.64 percent, 1.41 percent and 1.94 percent for the years 2009 - 2011 yield an average growth rate of approximately 1.997 percent. Table 5. Post Privatization Consumption growth (DDD/1000) Year Table 5 displays the consumption growth (DDD/1000 Change 2009 1.59% inhabitants) for each full year post privatization.95 The growth 2010 0.35% factors of 1.59 percent, 0.35 percent and 0.23 percent yield an 2011 0.23% average growth rate of approximately 0.723 percent. For the year 2010 there is some evidence that patent expirations had a dampening effect on price increases with a relatively low corresponding introduction of pharmaceuticals. 96 92 SOU 2008:4 p. 106ff SOU 2008:4 p. 104. 94 Apotekens Service AB (2011) p. 3 95 SOU 2008:4 p. 4 96 Lindhé et.al (2011) 93 42 The first hypothesis regarding the cost of retail pharmaceuticals was: the costs of prescription pharmaceuticals have not decreased post privatization compared to the average change for the years previous to the privatization. The empirical data shows that in 2008, the last full year prior to privatization, the retail sales value of pharmaceuticals sold for human use in Sweden was SEK 34.586 billion. The average growth of expenditures for the control period was 4.05 percent. Ceteris paribus the retail sales value of pharmaceuticals sold for human use in Sweden in 2010 and 2011 should be in the vicinity of SEK 36.799 billion and SEK 37.985 billion respectively. The empirical data shows that the actual numbers for 2010 and 2011 were approximately SEK 36.0 billion and SEK 36.7 billion corresponding to an average growth rate of 1.997 percent. In other words the average growth was slowed by approximately 63 percent. Regarding the consumption of pharmaceuticals the empirical results show that the period prior to privatization saw an annual average increase in consumption of approximately 2.5 percent. For 2010 and 2011 the consumption growth rate was 0.35 percent and 0.23 percent, which yields an average growth rate of 0.29 percent. Unfortunately I have not been able to identify exactly to what extent the consumption increases are spread across different categories or price ranges of pharmaceuticals. Assuming that the spread of consumption of retail pharmaceuticals was evenly spread across different price ranges the average sales value growth minus the consumption rate growth for the two periods is 4.05 - 2.5 = 1.55 pre privatization and 1.997 – 0.29 = 1.707 post privatization. As mentioned earlier, there is some indication that there were more major patent expirations than introductions during the period 2002 – 2005, which may have influenced the preprivatization sales-value growth results negatively. The same is likely to be true for 2010. It is my opinion that, taken together, the above results are insufficient in order to either accept or reject H0: The costs of non-prescription pharmaceuticals have not decreased post privatization compared to the average change of the years previous to the privatization. #8 Trending of the cost for non-prescription medication is simpler than for prescription medication. As non-prescription pharmaceuticals are not part of the mandatory generic substitution system data from years prior to 2002 can be used for trending purposes. The 43 prevalence of patents on “blockbuster” medication is also lower for non-prescription pharmaceuticals. Figure 3. Sales value of non-prescription pharmaceuticals. Y Axis = Retail sales value millions of SEK. X Axis = Year and growth rate Pharmaceutical Retail Sales Value of nonprescription pharmaceuticals (SEK millions) 4000 3000 2000 1000 0 Figure 3 is based on data from the National Board of Health and Welfare and shows the cost of non-prescription pharmaceuticals increasing steadily between 2002 and 2011.97 The preprivatization growth factors translate into an average growth rate of approximately 7.06 percent per year. For 2008 the aggregate cost of non-prescription pharmaceuticals in Sweden was approximately SEK 3.103 billion.98 The consumption of non-prescription pharmaceuticals measured as DDD/1000 inhabitants during the five years prior to privatization increased at an average rate of 1.53 percent per year.99 Table 6. Consumption of non-prescription pharmaceuticals 2009 – 2011 (DDD/1000) Year Consumption Change 2009 -0.73% 2010 3.16% 2011 -1.20% 97 SOU 2008:4 Page 104. Socialstyrelsen (2003-2012) 98 Socialstyrelsen (2003-2012) 99 Socialstyrelsen (2003-2012) 44 Table 6 displays the average growth in consumption measured as DDD/1000 inhabitants for non-prescription pharmaceuticals between 2009 and 2011. The average growth rate was approximately 0.41 percent100 The second hypothesis regarding the cost of retail pharmaceuticals was: the costs of nonprescription pharmaceuticals have not decreased post privatization compared to the average change of the years previous to the privatization. The empirical data shows that the average growth rate of retail sales value of non-prescription pharmaceuticals during the period prior to the privatization was 7.06 percent per year and that the average increase in consumption of pharmaceuticals was 1.53 percent per year. The aggregate cost for 2008 was approximately SEK 3.103 billion. Ceteris paribus the retail sales value for the years 2010 and 2011 should be in the vicinity of SEK 3.593 billion and 3.866 billion respectively in order for H0 to be acceptable. The empirical data shows that post privatization the growth rates for 2010 and 2011 were approximately 8.75 percent and 2.18 percent respectively yielding an average growth rate of approximately 5.47 percent. The aggregate sales values were approximately SEK 3.62 and 3.70 billion respectively corresponding well to the predicted 3.593 and 3.866. The growth rate of consumption measured as DDD/1000 inhabitants was 0.41 percent post privatization. The sales value growth rate minus consumption growth rate for the two periods equals 5.53 percent prior to privatization and 5.06 percent post-privatization. While the post-privatization change in sales value growth minus consumption growth of approximately 0.47 percent is a decrease, the small sample size available of only two years post privatization is cause for concern as to the conclusions that can be drawn from this. For example the standard deviation for the years 2002 – 2008 is 1.5 percentage points, approximately three times the difference between the two averages. It is my opinion that, taken together, the above results are insufficient in order to either accept or reject H0: The costs of non-prescription pharmaceuticals have not decreased post privatization as a result of privatization compared to the average change during the years previous to the privatization. 100 Socialstyrelsen (2012) p. 46ff Socialstyrelsen (2011) p. 44ff Socialstyrelsen (2012) p. 47ff 45 Goal - Increased Consumer Acess #1: The privatization goal of increased consumer access to pharmaceuticals was divided into six hypotheses. The testing of these hypotheses revealed that the privatization of the Swedish pharmaceuticals monopoly caused: 1) the average service hours of pharmacies to increase, 2) the aggregate number of retail pharmacies to increase, 3) the aggregate number of retail pharmacies in rural areas to increase, 4) the average travel time to the nearest retail pharmacy to decrease and 6) caused a minor drop in the rate of successful delivery of pharmaceuticals within 24 hours. Out of the six factors originally identified as pertaining to the goal fulfillment of increased consumer access, four parameters show significant improvement while one parameter shows decline and one parameter, 5) remains inconclusive due to lack of available data. Goal - Lower prices of pharmaceuticals #2: The goal of lowered prices of pharmaceuticals had two distinct parts: lowered cost to consumers and lowered cost to government. The structure of the pharmaceuticals cost-sharing scheme means that reductions in the cost of non-prescription pharmaceuticals will primarily benefit consumers while reductions in the cost of prescription pharmaceuticals will primarily benefit government. Testing the hypotheses regarding both costs of prescription and nonprescription pharmaceuticals yielded inconclusive results. In other words there is insufficient evidence to safely ascertain whether prices have in fact changed as a result of the privatization. 46 Empirical Results – Pre- and post-privatization operational efficiency The following tables will display the empirical data gathered pertaining to the measurement of operational efficiency of the privatization. The parameters output, operating profit, employment, productivity (1) and (2) as well as capital investment. Productivity (1) pertains to output divided by employees while productivity (2) pertains to operating profit divided by employees. Unfortunately due to the fact that this thesis is due before the due date of 2011 annual reports a fair number of 2011 annual reports were unavailable at the time of writing. The unavailable annual reports show up as empty columns in the following tables. Table 7 – Apoteket AB pre-privatization efficiency parameters. Output Sales Value Apoteket AB (SEK Millions) 2007 2008 30418,85 31699,6 Operating Profit Employees Productivity (1) Productivity (2) Capital Investment Number of Pharmacies 82 146 8016,75 7999,5 3,794 0,010 3,963 0,018 429 893 253 900 Table 7 displays the pre-privatization for the state owned monopoly Apoteket AB. This data will be used as the pre-privatization baseline to which the post privatization data will be compared. The data contained in the table was collected from the annual reports of Apoteket AB for the years 2007 and 2008.101 101 Apoteket AB (2008b) Apoteket AB (2007) 47 Table 8. Post-privatization efficiency parameters Kronans Droghandel AB & Apoteksgruppen. Kronans Droghandel (SEK Millions) Apoteksgruppen (SEK Millions) 2010 2011 2010 2011 Output Sales Value 4443 3700 3500 Operating Profit 41 -232,6 -72,6 1196 950 950 3,714882943 0,034280936 3,894736842 -0,244842105 3,684210526 -0,076421053 Capital Investment 111 37 37 Number of Pharmacies 209 150 155 Employees Productivity (1) Productivity (2) Table 8 displays the post privatization 2010 data for the newly established actor on the reregulated market Kronans Droghandel Apotek AB and the 2010 and 2011 data for another new actor, Apoteksgruppen i Sverige AB. Table 9 displays 2010 data for two other newly established actors, ApoPharm Holding AB and Doc Morris AB. ApoPharm Holding AB is the owner of the largest private chain of retail pharmacies, Apoteket Hjärtat, as well as a handful of small actors.102 Table 9 – Post-privatization efficiency parameters ApoPharm & Doc Morris. Output Sales Value Apopharm Holding (SEK Millions) Doc Morris (SEK Millions) 2010 2011 2010 2011 6772 205 Operating Profit -210 -158 Employees 2057 134 3,29217307 -0,1020904 1,52985075 -1,1791045 Capital Investment 119 154 Number of Pharmacies 260 50 Productivity (1) Productivity (2) 102 ApoPharm Holding AB (2011) Apoteksgruppen i Sverige AB (2010) Apoteksgruppen i Sverige AB (2011) Admenta Sweden AB (2011) Kronans Droghandel Apotek AB (2011) 48 Table 10 – Post-privatization efficiency parameters Apoteket AB Output Sales Value Apoteket AB (SEK Millions) 2010 16274 2011 15243 Operating Profit -710 109 Employees 3946 3691 4,124 -0,180 4,130 0,030 261 341 322 349 Productivity (1) Productivity (2) Capital Investment Number of Pharmacies Table 10 displays the post-privatization data for the still state owned but former monopoly Apoteket AB. All of the post privatization data presented in the above tables was gathered from annual reports acquired directly from the businesses where possible and from the Swedish Companies Registration Office where not.103 Table 11 – Aggregate data comparison and 100% of market estimation and change factors. Year Output Sales Value Monopoly Market 90% of Market 100% Estimation Change 08-10 Percentage 2008 2010 2010 31699,6 31394 34878,734 3179,134 Operating Profit 10,03% 82 -1269,6 -1410,5256 -1492,5256 -1820,15% 8016,75 8283 9202,413 1185,663 14,79% 3,954 0,010 3,790172643 -0,153277798 3,790172643 -0,153277798 -0,164 -0,164 -4,15% -1598,52% Capital Investment 253 682 757,702 504,702 199,49% Number of Pharmacies 900 1010 1122 222 24,67% Employees Productivity (1) Productivity (2) Table 11 displays the aggregate data for the previously presented tables. All numbers are millions of SEK. The 90% of market collumn is the aggregate data from the five largest actors on the reregulated market accounting for 90.02 percent of the total number of pharmacies in Sweden. The 100% estimation category is simply the 90% of market column data multiplied by a factor of 1,111, thereby assuming that the remaining 10 percent of pharmacies not included in the gathered data are comparable in terms of output, operating profit, employees, productivity and investment per pharmacy to the 90 percent. The Change 08-10 column 103 Apoteket AB (2010) Apoteket AB (2011) 49 presents the difference between the monopoly market data and the 100% estimation for 2010 column data and the percentage category simply shows the change as a percentage. Table 11 shows that output had increased by approximately 10 percent after the first full year since the reregulation of the market. But while output increased operating profits were down from a profit of SEK 82 million to a deficit of approximately SEK 1,411 billion. Employment saw a sizeable increase of approximately 1186 persons, or 14,79 percent of the preprivatization workforce. Average productivity was also down, average output per employee was down 4,15 percent while the average operating profit per employee went negative. The far and away largest increase was in the capital investment category, which increased by nearly 200 percent. Worth noting regarding the capital investment category is that the standard deviation of pre privatization capital investment was rather large. Operational Efficiency It was previously determined that the measurement of operational efficiency would be based upon the parameters of output, profitability, employment, productivity and investment. As can be seen at a glance the data does not paint a uniform picture of the privatization results, while some parameters show improvement others show decline. Therefore weighting of the various parameters is required in order to provide an assessment of operational efficiency. One way of bringing more order to the parameters could be to divide them into two groups. The first group of parameters includes the parameters output, employment and capital investment. These parameters can be grouped together on the basis that they primarily provide information regarding the scope of the market, i.e. how much goods are sold, how many people are employed in order to sell them and how much is invested in the future sales of these goods. The other group of parameters includes the parameters productivity and profitability. These parameters can be grouped together on the basis that they primarily provide information regarding the yield generated by the parameters included in the first group. When the data is assessed it is clear that the parameters which show improvement are the ones included in the first group, i.e. the parameters pertaining to the scope of the market while the parameters pertaining to the yield of said parameters shows decline. 50 Productivity and operational performance are undoubtedly important factors of operational efficiency. On the other hand the fact that the post-privatization data is only made up of one year and in such close proximity to the privatization date poses some analytical problems. In a monopoly market, which existed pre-privatization, output tends to be lower than in a competitive market. 104 One would expect that the expansion evident in the measured parameters is carried out in the hope that it will result in future gains; the problem is that the single year time frame is not long enough to measure whether the investment pays off. Unfortunately the unavailability of any more recent annual reports from the private actors on the retail pharmaceuticals market until after this thesis is due hinders any future analysis. 104 Begg (2006) p. 105ff 51 Conclusions At the beginning of this thesis I identified what I believed to be a methodological problem in empirical studies of SOE privatization. I found that empirical evaluation of SOE privatization efficiency was often carried out using a number of factors that were quite similar across several studies and authors. I argued that these factors were insufficient in order to assess the efficiency of an SOE privatization and set out to find a more suitable method of evaluating the efficiency of SOE privatizations. The alternative method proposed in this thesis was that of measuring goal fulfillment. I then carried out two evaluations of a recent case using both of the previously described methodologies in order to display the ways these alternate methodologies influence the evaluation results. Comparing the two methods illustrates the importance of methodology when assessing evaluation results and has the potential to raise questions regarding on what basis major decisions of SOE privatization are taken and the need for more interdisciplinary empirical research into the effects of SOE privatization. The empirical results of the evaluation using the methodology that measures efficiency in terms of goal fulfillment showed that the first goal of increased consumer access to retail pharmaceuticals was largely accomplished. Only one of the six hypotheses tested showed any signs of any sign of decreased access, and that one only very slightly. Four of the other six hypotheses showed improvements across the board while one hypothesis remains inconclusive due to lack of available data. It can therefore be said that consumer access to retail pharmaceuticals has improved post privatization as defined by the established goals. The results relating to the second goal of the privatization, lower prices of pharmaceuticals, were more ambiguous. The many difficulties associated with measuring the cost of pharmaceuticals compared to a counterfactual non-privatization scenario as well as the problems of relating cost fluctuations to the privatization as opposed to other factors such as patent expirations caused both hypotheses to yield inconclusive results. What can be noted however, is that had there been any dramatic changes in the cost of pharmaceuticals post privatization this would likely have been easily observable. In order to ascertain the overall efficiency of the privatization the fulfillment of these goals should be put in relation to the input that was required to reach these results. The input parameters previously described were for example an increased workload of government bodies, costs associated with evaluations and other preparatory work and the income 52 generated by the sale of the SOEs assets. As is explained in more detail in the empirical section it would appear that the financial gains generated by the sale far outweigh any increase in costs generated by the privatization. The empirical results of the evaluation using the methodology that measures efficiency in terms of productivity, output, employment, investment and profitability yielded some interesting results as well. Measurement of these factors showed that while output, employment and investment improved these parameters did so at the expense of productivity and profitability. What is immediately obvious when comparing these results to each other is that they provide information about two entirely different aspects of the privatization even though the purpose of the evaluations was in principle the same. Megginson et.al, for example, describe the purpose of privatization as achievement of socially beneficial aims105 which is well in line with the definition used to select the goals that were used to assess the privatization using the alternative efficiency definition. My interpretation is that the measurements of operational efficiency, while purporting to measure the efficiency of the privatization, in fact primarily measure the efficiency of the SOE and not of the privatization itself. And while the pre and post privatization efficiency of the SOE may be of interest to the general success of the privatization effort it hardly tells the entire story as is made evident by the discrepancy between the results of the two evaluations. The importance of the discrepancy in the results is highlighted further by the fact that use of the two methodologies in this case led to two widely different assessments of the privatization’s efficiency. While dissecting the previous evaluations of privatization efficiency I broached the subject of construct validity. Construct validity, as previously explained, pertains to “the extent to which the variables used to measure program constructs convincingly represent the constructs in the program logic model”.106 In the case of the previously conducted evaluations described in this thesis the variables used to measure program constructs were the ones defined as operational efficiency. The question is then: do these variables convincingly represent the constructs in the program logic model? In order to answer this question one needs to be familiar with the program logic model of the privatization in question and it is here that the previous 105 106 Megginson et.al (1998) Page. 43ff Rossi et.al ( ) 53 evaluations of privatization detailed in this thesis run into problems. Evaluating a large number of privatizations of SOEs in varying sectors and of varying magnitudes using a fixed set of variables calls into question this connection of variables to program logic. In the case of the privatization of Apoteket AB, the program logic model was that privatization would lead to increased consumer access and lowered prices of pharmaceuticals. Judging from the results of the analysis of my chosen case using the two disparate methods it seems clear that the overlap between operational efficiency and the program logic in this case is virtually nonexistent. Based on this case alone it is of course difficult to draw conclusions about what construct validity problems may be present in other evaluations of privatization. But what is made evident is that using a fixed set of measurements in order to evaluate a broad range of disparate privatizations will conflict with acceptable construct validity unless the goals in the program logic model are identical in each of those privatizations. When evaluating as many as 61 separate former SOEs the idea that a fixed set of variables is able to accurately represent all 61 program logic models seems extremely far-fetched. These construct validity issues present in the empirical studies of privatization clearly call into question the ability to synthesize the results of these evaluations into any sort of general assessment as to the efficiency of privatization as a policy tool. A likely reason for this evident methodological problem in evaluations of privatization is the fact that some evaluators seem not to have realized that they are in fact evaluating. Based on results presented in this thesis I can only speculate as to the possible consequences this methodological shortcoming can cause but the potential dangers of basing major decisions regarding SOE privatization on insufficient information can be severe. As the World Bank report stipulates, large sections of the economies of many developing countries are dependent on SOEs 107 and any poor decisions made regarding their future could have drastic consequences. But SOE privatization, or non-privatization for that matter, does not only occur in developing countries and while consequences may be less severe in developed economies, poor decisions may still have dire consequences for communities and individual citizens. I should also point out that I do not imply that simply taking goal fulfillment into account is a universal solution to the problems of insufficient information in decision-making. The goal fulfillment analysis of my case also suffers from some major shortcomings, not the least of 107 The World Bank, (1995). p. 7ff 54 which is the inability of the methodology to identify unexpected consequences. For example the very process of redesigning markets and “organizing the conditions for self organization”108 could have consequences for government power projection in society and accountability.109 This thesis clearly points to the need for more interdisciplinary evaluation of privatization and its consequences in order to provide as complete a picture as possible regarding the efficiency of SOE privatization. 108 109 Jessop (2010) p. 65 Jessop (2010) 55 Reflections Thoughts regarding my choice of case For the purpose of this thesis my choice of case may have been somewhat flawed. The primary reason that I draw this conclusion is the relative shortages of empirical data in certain categories, the most important of which is the annual reports from 2011 that are due July 2012 while this thesis is due in May 2012. Had more time passed since the privatization more empirical information may have been available which would have improved the quality of the assessments. But while there were problems with the choice of case the case also featured some interesting unique characteristics. It was for example decided that vertically integrated chains of pharmaceutical producers and retailers would not be allowed to establish retail pharmacies in Sweden after the re-regulation of the market. While it was acknowledged that vertically integrated chains could help reduce the retail prices of pharmaceuticals, (one of the goals of the re-regulation in the first place) it was decided that vertically integrated chains posed a risk to the quality of the information received by citizens in pharmacies.110 It was argued that citizens asking for advice in pharmacies owned by pharmaceuticals producers would be directed to the producers’ own products even though a competing product may be more appropriate. Through the prohibition of vertically integrated chains this perceived risk was given precedence over the official goals of the privatization. This, again, points to the need for additional factors to be considered when evaluating a privatization effort. An interesting aspect of the case of Apoteket AB is that the privatization breaks with one of the major incentives for privatization, namely what Shirley & Walsh call “(…) the SOE record of failure and waste.”111 In fact, judging from the investigations carried out preprivatization regarding the merits of a future privatization of Apoteket AB there was little to complain about. There was even the acknowledgement that the state monopoly carried out the sale of retail pharmaceuticals with competence, safety and quality.112 The need for further research There is clearly a need for more scientific study of privatizations across several fields, not just in economics. Any major decision such as the privatization of an SOE will have ramifications 110 SOU 2008:4 p. 207f Shirley & Walsh (2001) p. 3 112 SOU 2008:4 (2008) p. 23 111 56 that go far beyond the performance of the SOE itself and simply measuring the operational efficiency of former SOEs does not adequately assess these impacts. While the need for empirical work using alternative methodologies is clear another conclusion can be drawn from this thesis. Conducting an evaluation based on goal fulfillment and other additional parameters will invariably increase the evaluator’s total workload. This could prove to be a significant problem when conducting large sample empirical evaluations such as some of those described in this thesis. Megginson et.al for example study the pre- and postprivatization efficiency of no less than 61 former SOEs. A substantial increase in the workload of every case would severely hamper the possibility of carrying out such large-scale studies. If one was committed to analysis of previous evaluations of privatization it may also be interesting to go back to the previously evaluated former SOEs and assess to what extent the operationalizations made relate to the program logic for each individual case. Another aspect that may warrant future research is the process of goal-setting in this context. What strikes me personally as rather odd in terms of the way the goals are formulated is that they are in some ways in direct opposition to each other. Reasonably, the number of citizens per pharmacy in a country also has some impact on the average output sales value of those pharmacies. If the customer base stays the same it would stand to reason that running a large number of pharmacies would generate more expenses for the retailer than would running a small number of pharmacies because of minimum staffing requirements and other factors. This relationship would put increased access to pharmaceuticals in some degree of conflict with reduced retail prices of pharmaceuticals assuming one also aspires to some level of sustainability. Assuming that there is some intention of actually achieving these goals, setting goals that to some degree oppose each other is an interesting phenomenon that may warrant future research. 57 Summary In the beginning of this thesis a problem regarding efficiency operationalization in previous studies of SOE privatization was introduced. The purpose of the thesis was then established as discerning in what ways various operationalizations of efficiency influenced the obtained results and their validity. After a brief introduction to the history of privatizations and the progression of ideas and feelings regarding privatization previous empirical studies of privatization were detailed. It was established that these previously conducted empirical studies of privatization were quite similar in terms of their operationalizations of efficiency as well as their end results. From these previous studies an operationalization was derived based on their similarities, which was labeled operational efficiency. I then argued that these previous empirical studies were in fact evaluations based on the definition of evaluation supplied by Vedung. From the basis of evaluation theory I proceeded to question the operationalizations in the detailed evaluations of privatization and, by extension, the validity of their conclusions. The basis of the criticism of the operationalizations in the detailed evaluations of privatization was based primarily on the lack of adherence to goals. In order to identify what the potential consequences of the operationalizations in the detailed privatization evaluations could be two analyses of a recent case, Apoteket AB, were carried out. One of the analyses was carried through the identification and operationalization of the goals of the privatization; this process was labeled goal fulfillment. The other was carried out using the previously defined operational efficiency. The results of these two analyses were then compared. Despite the purposes of the analyses being the same the results provided information regarding completely different aspects of the privatization and the connection between operational efficiency and goal fulfillment was nonexistent. I then argued that the construct validity of the measurement operational efficiency was sorely lacking and that by extension the conclusions regarding the efficiency of privatization as a policy tool are questionable. 58 References Printed Sources Begg, D 2006 Foundations of Economics, third edition. New York: McGraw-Hill Education Bengtsson A. C. 2006 The Swedish retail monopoly on pharmaceuticals, Is it compatible with EC-Law? Lund: University of Lund Faculty of Law. Bryman, A. 2008 Social Research Methods, third edition. Oxford: Oxford University Press Donaldson, S. I. and Lipsey, M. 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