Interpretive Guide Problem Solving and Judgement is the ability to analyze problems systematically, organize information, identify key factors, identify underlying causes and generate solutions. Behavioural Level Interpretive Guide 1. Breaks Down Problems: - B r e a k s p r o b l e ms i n t o s i mp l e Did the candidate demonstrate an ability to recognize a problem, and break it into specific tasks? To score at this level, the candidate thought briefly about the short term solutions and took steps to address each. 2. Sees Basic Relationships: - Sees single casual link between Did the candidate link together pieces of information to solve the problem or break apart the problem to identify a solution? Was the candidate able to identify simple cause and effect relationships to understand issues or problems? components, in order to identify required lists of tasks o r a c t i vi t i e s . c o mp o n e n t s o f a p r o b l e m / s i t u a t i o n . - Analyzes pro-and-con’s and establishes basic priorities or relationships. - Recognizes cause and effect relationships. 3. Sees Multiple Relationships: - B r e a k s d o w n c o mp l e x s i t u a t i o n s into ma n a g e a b l e p a r t s i n a s ys t e mi c w a y. - Recognizes several likely causes of events, or multiple consequences and u n d e r t a k e s a c t i v i t i e s a c c o r d i n g l y. - A c q u i r e s n e w i n f o r ma t i o n a n d a p p l i e s knowledge to analyze issues and resolve p r o b l e ms . 4. Makes Complex Plans or Analyses: - I d e n t i f i e s a n u mb e r o f s o l u t i o n s a n d w e i g h s t h e v a l u e o f e a c h t o i mp r o v e results. - U s e s s e v e r a l a n a l yt i c a l t e c h n i q u e s t o b r e a k a p a r t c o mp l e x s i t u a t i o n s o r p r o b l e ms t o r e a c h a s o l u t i o n . Brought to you by the BC Public Service Agency Level Observed Did the candidate take the time to analyze component parts of the problem and what led up to the situation? Did the candidate look at the problem by breaking it down and analyzing casual links between the pieces? Did the candidate think of the various consequences of actions and anticipate any obstacles? Was the candidate interested in finding a solution o the problem and applied his or her knowledge to resolve the issue? To score at this level, the candidate not only thought about the problem and its immediate impact but also though about all possible options and obstacles. Did the candidate use several tools or techniques to analyze the situation, and identify the relationships. Did the candidate think about he possible impact regarding each part of the problem and hw it would impact other issues? Was the candidate able to deal with complex issues and maneuver adroitly through large amounts of data? To score at this level, the candidate has to be able to identify what other problems may be involved in or related to the situation. 1