Stephanie Jones Career Coaching Available: Email Stephanie @ stephanie@ffmtp.com http://tinyurl.com/d5w738r Stephanie is a Human Resource, Development Focused, Professional with over 20 years experience in Operations and Field Human Resources. Her specialty is Training and Coaching Employees to Create Employee Engagement. Stephanie believes relationships build employee engagement and that generates results. Stephanie focuses on the Front Line Manager providing tools and resources for the newly promoted Front Line Manager to be successful in their new position. She is passionate about training, developing and mentoring subordinates. And is a collaborative leader who focuses on coaching and engagement of others to capture and utilize best practices and ideas. She trains the Front Line Manager on how to foster utmost workforce morale, performance and retention. She helps the Front Line Manager become adept at creating high performing teams and providing inspirational leadership. Stephanie has a proven history of successful talent acquisition through networking and recruitment, talent assessment and development through performance management and IDP’s. She trains the Front Line Manager on how to use these tools to create “buy in” from the Front Line Employees. She coaches the Front Line Manager on how to use specific coaching techniques to drive employee engagement generating performance increases and controlling turnover. Stephanie has an MBA, Masters in Business Administration - Leadership Concentration from Argosy University in Tampa, FL; a BS in Business Management – Organizational Development and Management concentration from Argosy University in Tampa, FL and a Human Resource Management Certification in Workforce Planning, Risk Analysis, Business Management and Strategy, Human Resource Development, Compensation and Benefits, Employee and Labor Relations from Villanova University in Tampa, FL. She has received the coveted MCBB – Masters in Cracker Barrel Business degree with specialties in Coaching for Sustainable Behavioral Change, Conflict Resolution, Negotiation, and Performance Management. She is certified in Kepner Tregoe - Decision Analysis, Potential Problem/Potential Opportunity Analysis and Situational Analysis. She holds Wicklander Zulwaski Interview and Interrogation Technique Certifications. She is certified in Project Management, Change Management, Executive Coaching, and is a Force Field Analysis Trainer. She holds coaching certifications by From the Front Management and Trainer certifications through IBCT – The International Board of Certified Trainers. In addition she is certified by the Florida Supreme Court as a Mediator for The State of Florida.