Information for Residential Conference Guests
Welcome to the University of Worcester!
Thank you for considering the University of Worcester for your forthcoming residential
conference. Included within this pack is some general information about the facilities at the
University of Worcester and conference information for conference organisers and
delegates.

General Information including,
- Check-in/check-out procedures
- Car parking
- Internet access
- Resources available in hire rooms
- Catering services
- Residential facilities information
- Useful contacts

Campus information, walking routes and transport links

Local amenities, both on and off campus

Campus maps
We hope you decide to join us here at the University of Worcester and hope you find the
following information useful to help plan your trip and make the most of everything the
University and Cathedral City has to offer.
The Conference Team
University of Worcester
General Information
CHECK IN / CHECK OUT PROCEDURE
CHECK IN
For arrivals to the St Johns Campus, please report to Main Reception situated in the Edward
Elgar Building of the campus. For arrivals to the City Campus please report to the Charles
Hastings Reception at our City Centre Campus. At the reception desk you will be issued with
the keys or access cards for your allocated room.
Please note earliest check in time is 2 pm. Should you anticipate arriving before 2 pm please
contact the conference team in advance of your arrival to arrange luggage storage or early
check in.
CHECK OUT
On the day of departure please check-out by 10 am. Please ensure keys and access cards are
returned to the Main Reception of the Campus prior to your departure. Lost or not returned
keys will incur a charge of £35 per item.
Should you wish to leave your luggage during the day in a secure storage facility, this can be
arranged for you, providing the request is made in advance of your departure.
CAR PARKING
On campus car parking is available on our St Johns Campus. Our car parks are all Pay &
Display. Parking permits are available on request. For more information or to receive a
quote for your stay please contact the University of Worcester Conferencing team or report
to Main Reception.
INTERNET ACCESS
Access to the internet is provided via an ICT guest account. This enables access to University
networked PCs, the University’s wireless network and ResNet. Internet access is free to all
individuals or groups who are over 18 years of age and are not currently a University of
Worcester member of staff or registered student.
All conference delegates (both day visitors and residential guests) must liaise with the
Venue Hire team prior to arrival with reference to being provided with guest account access
details for the duration of stay.
RESOURCES AVAILABLE IN HIRE ROOMS
All of our conference facilities including seminar rooms and lecture theatres are equipped
with a lectern (inclusive of a computer (pre-linked to projector), internal use telephone and
cabling should you wish to connect a laptop), projector and whiteboard facility.
Materials available upon request with the conference team upon booking include; flipchart
paper, pens, internet access and other stationary equipment. This equipment is
complimentary with room hire.
Other materials such as a conference telephone / microphone set and the associated hire
prices are available from the conferencing department upon request.
Please be advised that extension leads are not provided however should you wish to bring
your own equipment such as this for laptop use, for example, these items must first be PAT
tested.
CATERING SERVICES
Should your booking include any pre-ordered catering this will be delivered either directly to
your conference suite or a reserved section of the Dining Hall. Please be advised catering
may be delivered a minimum of 10-15 minutes before the catering items have been
requested, for example a lunch ordered for 1pm may be delivered to the suite at 12.45pm
unless otherwise specified.
A full list of catering items and associated quotes are available on request from the
Conference Team. Please ask for a copy of our Hospitality Menu for further details.
If you have not pre booked any catering, our Dining Area is open from 8am – 5pm, Monday
– Friday at the St John’s Campus. Alternatively our Pear tree Café situated in the Students
Union is open between the times of 10am – 8pm Monday to Friday and from 10am – 4pm
on Saturdays. We also have a Costa Coffee Café, situated to the left of Main Reception in
our Edward Elgar Building open throughout the week and on Saturdays.
On City Campus our café is open from 8am – 8pm Monday to Friday and 8.30am – 1pm on
Saturdays.
Please reference full list of catering outlets for opening times and more information.
Dietary Requirements
We cater for all special dietary needs. Vegetarian options are offered as standard across the
campuses in our Dining Hall and catering outlets. For pre-ordered catering please specify
whether you have any dietary requirements and we will make appropriate arrangements
with our catering company. We regularly cater for vegetarian, gluten free, dairy free and
celiac diets, but please contact the conference team for further advice if required. Please
note we require at least 5 days’ notice prior to the date of the scheduled event.
We can also provide Halal and Kosher meat. We would require a minimum of one week’s
notice prior to the date of the event to arrange for the meat to be bought in and sealed in
advance of your booking. There may be an extra charge for this, please contact the
Conferencing Team for further details.
RESIDENTIAL FACILITIES INFORMATION
Bedrooms
Most rooms are single occupancy although we do have limited availability for double rooms.
We also have rooms equipped and specially facilitated for disabled access. Please contact
the conference team for further details and availability for your stay.
All rooms are presented with freshly laundered linen, a set towels and complimentary
toiletries. Linen is changed once a week and there is a mid-week towel change.
Please note that although we do not service rooms and en-suite bathrooms (unless
previously arranged with the conference team over a long period of stay); communal areas
such as corridors and kitchen floors are cleaned daily, Monday through Friday.
Kitchen
We provide complimentary tea and coffee in the kitchen area to all residential guests. The
kitchen is fully furnished for cooking and includes oven, fridge, freezer, kettle, microwave,
toaster, crockery and cutlery.
Laundry
We have an on-site laundry on both campuses with coin operated washing machine
facilities. The costs of the washing machines are £1.20 per cycle and the dryers are £1.
Prayer room
There is one at City Campus in Charles Hastings LG 030 and one in Bredon (Room 179). Both
rooms have the direction of prayer signed; copies of the Qur’an, prayer mats and screens
are available along with adjacent washing facilities. The prayer and Quiet room in Bredon
also has a Buddha, prayer cushions and prayer stools available for use; these are kept in the
large cupboard just outside the door. Both rooms are available whilst the buildings are
open; please report to Main Reception for details.
Bike Hire
Please contact the Conference Team for further details.
PLEASE NOTE THAT ALL ROOMS/BUILDINGS ON UNIVERSITY CAMPUS ARE
NON-SMOKING
SHOULD YOU WISH TO SMOKE THERE ARE DESIGNATED SMOKING AREAS OUTSIDE ON
BOTH CAMPUS’S.
USEFUL CONTACTS
Contacts regarding your stay
Should you find that you have any issues during your stay at the University, the Main
Reception desk in the Edward Elgar building on St Johns Campus is continually staffed and
our security team are on site 24/7.
Main Reception: 01905 855000
Security: 01905 855495 / 07977973956
Alternately should you wish to contact a member of the conference team, please use the
details below:
Phone: 01905 542121
Email: conferencing@worc.ac.uk
Please Note the Conference Team opening hours are 8.30 – 5pm Monday to Friday should
you require any out of hours assistance please report to Reception.
Taxis
Cathedral Cars: 01905 767400
Commandery Cars: 01905 731999
Please be advised that there is no pay phone facility on site; however should you need to
make an emergency call, please report to Main Reception and ask to make an outside call.
Campus Information
We currently have three campus sites, St Johns Campus, City Campus and University Arena
and Riverside.
All of our sites are located within a 20 minute walk of each other and are a short distance
away from the city centre itself; our city campus also offers pedestrian access from Croft
Road by the Racecourse to create ease of access and reduce travel time between campuses.
Within this pack you will find relevant maps of all campus sites and the walking and cycling
routes in between them.
Alternately for further ease of access in and out of the City, there is a reliable bus service
that runs through our St Johns Campus every 10 minutes and terminates in the city centre.
Worcester Foregate Street and Shrub Hill train stations operate regular train services to
Malvern, Malvern Link, Birmingham and other areas of special interest.
Worcester Foregate Street station is located a short distance away from the Bus Depo and
our City Campus.
Local Amenities
ON CAMPUS
Restaurants and Eateries
Our St Johns Campus offers an abundance of catering outlets to facilitate any requirements
you may have throughout the duration of your stay. Please see information enclosed for
further details.
We also have a small shop located in the Students’ Union building of the St John’s Campus,
where you will be able to purchase everyday items such as bread/milk, etc.
Our City Campus has a café to the right of the reception area serving a variety of hot and
cold foods, cold drinks and brews Starbucks coffee.
Cashpoints
There are two cashpoints on Campus both located on the St John’s site, one in the Edward
Elgar Building to the left of reception and one in the Students’ Union opposite the Campus
Shop. There are no on-site cashpoints on the City Campus but many banks and cashpoint
facilities a short walk away in the town centre.
OFF CAMPUS
Restaurants and eateries
The city of Worcester is home to many pubs, cafes and restaurants; which provide quality
food and drink offering a range of cuisines for all culinary palettes. These are largely located
in the City Centre a short walk from the City Campus and a 20 minute walk from St John’s
Campus.
There are also many supermarkets within the St Johns and City area, many of which are
located only a short distance from the University Campus’s.
Included in this pack are details of some of the nearest restaurants and supermarkets to the
University St Johns Campus.