POSITION DESCRIPTION & PERSON SPECIFICATION Position: Communications & Events Manager Reports to: General Manager Direct reports: Five Location: OUSA, University of Otago, Dunedin Organisation: The OUSA provides a diverse range of services to its 20,000 student members at the University of Otago. An autonomous body with registered charity status and independence from the University, OUSA offers activities and support to students including: A confidential support and welfare advice service, representation and advocacy Numerous recreation clubs and societies and the facilities to support these A varied events programme A student radio station (Radio One) An award-winning student magazine (Critic). The OUSA Organisational Plan details the OUSA strategy and services, including the contribution of the Communications & Events Team. This role leads the delivery on the Plan. The OUSA Executive (the elected student members) run campaigns and represents student views to the University and other external bodies. OUSA’s core responsibility is to engage its student members through services, events, representation and communication by way of a relevant, responsible, inclusive and engaging approach. Communications & Events Team: The Communications and Events team has come together following a structure refresh. The OUSA crafts the look and the story that needs to be told about student life. The designer is a key role presenting a sharp visual image for the many OUSA events, media and campaigns. The communications coordinator is the conduit between the media and OUSA communicating the story that needs to be told about student life. The events staff organise and facilitate a diverse range of events for our 20,000 student members providing the ultimate student experience. This includes the biggest, most diverse Orientation festival in New Zealand, Battle of the Bands, Market Days, Art Week, Re-Orientation, Capping Show, Post-Graduate Family Day, the OUSA Ball, the International Food Festival, Intercultural Night, Carnival Day, Future DJ, Graduation processions, Art Installations, End of Year celebration and various music and other events throughout the year. The Communications and Events Manager reports to the OUSA General Manager and has responsibility for financial performance, reporting, staffing, service delivery, planning, leadership and special projects. 1 The Communications and Events team shares expertise and synergies with Radio 1, Critic, the OUSA Clubs & Societies Centre, OUSA Student Support, and OUSA Communications and Design as well as the University Union and external partners. The OUSA operates within a framework of harm minimisation and positive engagement with relevant authorities. Position purpose: Ensure the look of the OUSA is sharp and a consistent message about student life is told. Ensure the diverse range of events for the OUSA’s 20,000 student members provide the ultimate student experience. Develop and manage budgets and report accurately to ensure good management and governance of the OUSA. Staff and volunteer recruitment, development and retention. Contribute to strategic planning, management of the OUSA team and special projects. Areas of Responsibility Area Excellent Communications Organise events Enhance other OUSA services Financial and Reporting Manage staff and volunteers Leadership Process Improvement and planning Expected Outputs The look of the OUSA is crisp, contemporary and student friendly. ‘Design’ is a key part of all OUSA activity The strategic communications plan is implemented Member and stakeholder engagement is high, oversight of all OUSA communications is maintained, excellent presence in social media • The OUSA President has ‘press secretary’ support • The Events section of the OUSA Organisational Plan, including KPIs is delivered • Negotiate contracts to get the right acts at the right price for the right events • Student satisfaction, use and importance ratings targets for events are achieved • Share expertise and synergies with Radio 1, Critic, the OUSA Clubs & Societies Centre, OUSA Student Support, and OUSA Communications and Design as well as the University Union and external partners • Communications and Design support across all OUSA - as well as Radio 1 and Critic as required • Prepare, work within and report on budgets • Prepare monthly and other reports as required • Recruit, develop and retain staff and volunteers • Ensure volunteers have the best experience possible while helping ensure the success of our events • Contribute to the development of the OUSA Strategic and Operational Plans. • Contribute to management meetings and the overall management of the OUSA • Lead special projects • Identification and implementation of improvements to internal financial control processes and procedures • • • • 2 Personal Attributes • Working Collaboratively • • • Communication • • • Planning and Organising Managing Change • • • • Problem Solving and Results Focused • • Ability to build and maintain credible and productive relationships with a wide range of internal and external stakeholders Ability to effectively and diplomatically relate to a diverse range of people Excellent written and oral communication skills Extensive range of persuasion and influencing techniques used and ensures the organisation and its vision and services are consistently presented in a strong, positive image to all stakeholders All communications delivered in an accurate, professional and timely manner Facilitates communication across the OUSA to ensure good outcomes Manages self, resources and workload to meet timelines, even under pressure Is organised and keeps all files and documents in order. Understands, positively responds to, and supports change Is flexible and resilient to meet the ever changing needs of the OUSA Results focused and committed to the highest standards of performance Seeks to involve stakeholders in joint problem solving Anticipates problems and proactively resolves them in an appropriate manner Qualifications and Experience Significant experience and proven management results Content expertise in communications or events Excellent ability to negotiate and write contracts Proven ability to meet or exceed targets: business, stakeholder and audience outcomes Experience with or a clear ability to work within a harm minimisation framework Must be able to demonstrate affinity with OUSA student needs and wants Strong negotiation skills required to get the right acts at the right price for the right events Significant people leadership experience, with volunteer leadership an asset Relevant networks Intermediate expertise in MS Office: Excel, Word and PowerPoint High standards of professionalism, ethics and integrity Tertiary level qualification preferred but relevant experience is also recognised 3