Framework Agreement for Provision of Portable Appliance Testing EFM3047-NW 1st April 2013 – 17th October 2014 Buyers’ Guide for Portable Appliance Testing Awarded by: North Western Universities Purchasing Consortium In collaboration with: APUC CPC LUPC NEUPC SUPC HEPCW Page 9 of 31 Portable Appliance Testing Contents Page Page 3 Foreword Page 4 Using this Framework Agreement Page 9 Award Criteria Page 10 Scoring Summary Page 11 Supplier Details – Calbarrie Compliance Services Ltd Page 13 Supplier Details – Electrotest Services Ltd Page 16 Supplier Details – Hawkesworth Appliance testing Ltd Page 18 Supplier Details – Intersafe Ltd Page 21 Supplier Details – Norwood Electrical (UK) Ltd Page 24 Supplier Details – PHS Compliance Ltd Page 27 Supplier Details – Safety Test UK Ltd Page 30 Supplier Price Comparison Page 33 Supplier Geographical Coverage Page 34 Key Consortia Contacts Version 2 DL August 2013 Page 2 of 33 Portable Appliance Testing Foreword 1. 1.1 Introduction This document gives a brief outline of the Goods and Services provided under the Provision of Portable Appliance Testing framework agreement. The Framework covers the supply, installation, and removal, but has not been limited to exact specifications so there is room for discussion of exact requirements. 2. 2.1 Awarded Suppliers This framework agreement has been awarded to the following suppliers: 2.1.1 Calbarrie Compliance Services Ltd Electrotest Services Ltd Hawkesworth Appliance Testing Ltd Intersafe Ltd Norwood Electrical (UK) Ltd PHS Compliance Ltd Safety Test UK Ltd 3. Framework Management The Framework is managed by the NWUPC Ltd. Should you require any further details please contact: David Lamb Tel: Email: 4. 4.1 Contracts and Training Manager at: 0161 234 8003 david.lamb@liverpool.ac.uk Collaborative Partners This Framework Agreement is currently supported by and open to the following consortia: NWUPC APUC LUPC NEUPC SUPC CPC HEPCW North Western Universities Purchasing Consortium Advanced Procurement for Universities and Colleges London Universities Purchasing Consortium North Eastern Universities Purchasing Consortium Southern Universities Purchasing Consortium Crescent Purchasing Consortium Higher Education Purchasing Consortia Wales 5. 5.1 Documentation The ITT Documents for the Framework Agreement are available on GeM. 5.2 The General Terms and Conditions of the Framework Agreement are available on GeM. 5.3 The Special Terms and Conditions of the Framework Agreement are available on GeM. Version 2 DL August 2013 Page 3 of 33 Portable Appliance Testing Using this Framework Agreement Call Off Procedure 1. 1.1 Introduction If the Authority or any Other Contracting Body decides to source the Available Goods and Services through the Framework then it will award its Goods and Services Requirements in accordance with the procedure in this document (Call-Off Procedure) and the requirements of the Regulations and the Guidance. 2. 2.1 Award Procedure If a Contracting Body can determine that: 2.1.1 its Goods and Services Requirements can be met by the Framework Supplier's catalogue of Available Goods and Services as set out in Appendices 1 – 7 (as applicable dependent on Lot); 2.1.2 the Framework Supplier provides the most economically advantageous solution in respect of the Contracting Body’s Goods and Services Requirements; and 2.1.3 all of the terms of the proposed contract are laid down in this Framework Agreement and the Call Off Terms or Lease Agreement do not require amendment or any supplementary terms and conditions; then the Contracting Body may place an Order in accordance with the Direct Ordering Procedure set out in paragraph 3 below. 2.2 If all of the terms of the proposed contract are not laid down in this Framework Agreement and a Contracting Body: 2.2.1 requires the Supplier to develop proposals or a solution in respect of such Contracting Body’s Goods and Services Requirements; and/or 2.2.2 needs to amend or refine the Call-Off Terms or Lease Agreement Terms to reflect its Goods and Services Requirements to the extent permitted by and in accordance with the Regulations and Guidance; then the Contracting Body shall place an Order in accordance with the procedures set out in paragraph 4 below. 3. 3.1 Direct Ordering Without a Further Competition Subject to paragraph 2.1 above any Contracting Body ordering Available Goods and Services under the Framework without holding a further competition shall: 3.1.1 develop a clear Statement of Requirements setting out its requirements for the Available Goods and Services; Version 2 DL August 2013 Page 4 of 33 Portable Appliance Testing 3.1.2 apply the Direct Award Criteria to the catalogue of Available Goods and Services for all Suppliers capable of meeting the Statement of Requirements in order to establish which of the Framework Suppliers provides the most economically advantageous solution; and 3.1.3 on the basis set out above, award its Goods and Services Requirements by placing an Order with the successful Framework Supplier in accordance with paragraph 9 below. Further Competition Procedure 4. 4.1 Contracting Body’s Obligations Any Contracting Body ordering Available Goods and Services under the Framework through a further competition shall: 4.1.1 develop a Statement of Requirements setting out its requirements for the Available Goods and Services and identify the Framework Suppliers capable of supplying the Available Goods and Services; 4.1.2 refine the Call-Off Terms or Lease Agreement Terms to reflect its Goods and Services Requirements only to the extent permitted by and in accordance with the requirements of the Regulations. This could involve amending the weighting of award criteria, supplementing the award criteria with other relevant criteria and/or removing criteria which are deemed by the OCB as not relevant. This process should not materially change the conditions of the Framework Agreement. Such refinement could include, but is not limited to, the following: 4.1.2.1 particular delivery timescales; 4.1.2.2 particular invoicing arrangements and payment profiles; 4.1.2.3 additional security needs; 4.1.2.4 incidental charges; 4.1.2.5 particular associated services, eg installation, maintenance and training; 4.1.2.6 particular mixes of quality systems and rates; 4.1.2.7 particular mixes of rates and quality; 4.1.2.8 where the terms include a price mechanism; 4.1.2.9 individual special terms (e.g. specific to the particular goods/services/goods and services that will be provided to meet a particular requirement under the Framework Agreement); 4.1.2.10 e-procurement capability 4.1.3 invite tenders by conducting a further-competition for its Goods and Services Requirements in accordance with the Regulations and in particular: 4.1.3.1 invite the Framework Suppliers to develop a proposed statement of work (covering Goods and/or Services as applicable) setting out their respective proposals in respect of such Contracting Body's Statement of Requirements (“Statement of Work”) and invite the Framework Suppliers to submit a tender in writing for each specific contract to be awarded by giving written notice by email to the relevant Supplier Representative of each Framework Supplier; 4.1.3.2 set a time limit for the receipt by it of the tenders which takes into account factors such as the complexity of the subject matter of the contract and the time needed to submit tenders; and Version 2 DL August 2013 Page 5 of 33 Portable Appliance Testing 4.1.3.3 keep each tender confidential until the time limit set out in paragraph 0(b) above has expired. 4.1.4 apply the Further Competition Award Criteria to the Framework Suppliers’ compliant tenders submitted through the further competition as the basis of its decision to award a Call-Off Agreement and/or Lease Agreement for its Goods and Services Requirements; 4.1.5 on the basis set out above, award its Goods and Services Requirements by placing an Order with the successful Framework Supplier in accordance with paragraph 9 which: 4.1.5.1 states the Goods and Services Requirements; 4.1.5.2 states the Statement of Work submitted by the successful Framework Supplier; 4.1.5.3 states the charges payable for the Goods and Services Requirements in accordance with the tender submitted by the successful Framework Supplier; and 4.1.5.4 incorporates the Call-Off Terms or Lease Agreement Terms applicable to the Goods and Services, 4.1.6 5. 5.1 5.2 provide unsuccessful Framework Suppliers with feedback in relation to the reasons why their tenders were unsuccessful. The Supplier's Obligations The Supplier will in writing, by the time and date specified by the Contracting Body in accordance with paragraph 3.1.3 provide the Contracting Body with either: 5.1.1 a statement to the effect that it does not wish to tender in relation to the relevant Goods and Services Requirements; or 5.1.2 the Statement of Work and full details of its tender made in respect of the relevant Statement of Requirements. In the event that the Supplier submits a Statement of Work, it should include, as a minimum: 5.1.3 an email response subject line to comprise unique reference number and Supplier name, so as to clearly identify the Supplier; 5.1.4 a brief summary, in the email, stating whether or not the Supplier is bidding for the Statement of Requirements; 5.1.5 a proposal covering the Goods and Services Requirements. 5.1.6 [CVs of Key Personnel – as a minimum any lead consultant, with others, as considered appropriate along with required staff levels;] and The Supplier shall ensure that any prices submitted in relation to a further competition held pursuant to this paragraph 5, shall be based on the Charging Structure and take into account any discount to which the Contracting Body may be entitled as set out in Framework Schedule 3 (Charging Structure). Version 2 DL August 2013 Page 6 of 33 Portable Appliance Testing 5.3 The Supplier agrees that: 5.3.1 all tenders submitted by the Supplier in relation to a further competition held pursuant to this paragraph 5. shall remain open for acceptance by the Contracting Authority for ninety (90) Working Days (or such other period specified in the invitation to tender issued by the relevant Contracting Body in accordance with the Ordering Procedure); and 5.3.2 all tenders submitted by the Supplier are made in good faith and that the Supplier has not fixed or adjusted the amount of the offer by or in accordance with any agreement or arrangement with any other person. The Supplier certifies that it has not and undertakes that it will not: 5.3.2.1 communicate to any person other than the person inviting these offers the amount or approximate amount of the offer, except where the disclosure, in confidence, of the approximate amount of the offer was necessary to obtain quotations required for the preparation of the offer; and 5.3.2.2 enter into any arrangement or agreement with any other person that he or the other person(s) shall refrain from making an offer or as to the amount of any offer to be submitted. 6. 6.1 E-Auctions One or more Contracting Bodies may use an electronic reverse auction to evaluate tenders and award a Call-off Agreement or Lease Agreement as part of a further competition process. The Supplier shall comply with documentation issued by the relevant Contracting Body in connection with the e-auction. 7. 7.1 No Award Notwithstanding the fact that the Contracting Body has followed a procedure as set out above in paragraph 3, 4 or 5, the Contracting Body shall be entitled at all times to decline to make an award for its Goods and Services Requirements. Nothing in this Framework Agreement shall oblige any Contracting Body to place any Order for the Available Goods and Services. 8. 8.1 Responsibility for Awards The Supplier acknowledges that each Contracting Body is independently responsible for the conduct its award of Call-Off Agreements and/or Lease Agreements under the Framework and that the Authority is not responsible or accountable for and shall have no liability whatsoever in relation to:8.1.1 the conduct of Other Contracting Bodies in relation to the Framework; or 8.1.2 the performance or non-performance of any Call-Off Agreements and/or Lease Agreements between the Supplier and Other Contracting Bodies entered into pursuant to the Framework. Version 2 DL August 2013 Page 7 of 33 Portable Appliance Testing 9. 9.1 Form of Order Subject to paragraphs 2 to 8 above, each Contracting Body may place an Order with the Supplier by serving an order in writing including systems of ordering involving facsimile, electronic mail or other on-line solutions. 9.2 The Contracting Body in placing an Order pursuant to paragraph 0 above shall enter a Call-Off Agreement and/or Lease Agreement with the Supplier for the provision of Goods and Services referred to in that Order. Version 2 DL August 2013 Page 8 of 33 Provision of Portable Appliance Testing Award Criteria 6% 7% 4% Pricing Customer Requirements: operational Plan Customer Requirements: Order & invoicing Processing 21% Customer Requirements: Start-up & Uptake 62% Customer Requirements:Technical Support Page 9 of 31 Portable Appliance Testing Invitation to Tender Scoring Summary The final scores achieved by the suppliers are as follows: Norwood Electrical (UK) Ltd 91.43 Electrotest Services Ltd 90.43 Safety Test UK Ltd 88.69 PHS Compliance Ltd 87.20 Hawkesworth Appliance Testing Ltd 85.34 Calbarrie Compliance Services Ltd 85.30 Intersafe Ltd 84.93 Version 2 DL August 2013 Page 10 of 33 Portable Appliance Testing Supplier Details 1. Calbarrie Compliance Services Ltd Organisation Overview Calbarrie Compliance has been trading within the Health & Safety and Compliance sector since 1970. Calbarrie Ltd was incorporated in 2000 and became Calbarrie Compliance Ltd in 2012 following a merger with ECS Compliance Services. BS EN ISO 9001: 2008 Electrical Engineering Contracting EAC code 19/28 CHAS Accredited, 2. Contact Details Address: Barrington House Cheltenham Gloucestershire GL51 9NN Registration No: 06727566 Website: www.calbarrie.com Account Manager The Account Manager responsible for the overall management of the contract, setting up the price files for all members and marketing the Framework: Name: Job Title: Office Telephone: Email Address: Allan Sapsed Business Development Executive 01242 587 080 allansapsed@calbarrie.com Name: Job Title: Office Telephone: Mobile: Email Address: David Hale Regional Manager 01270 524 871 07793 098 884 david.hale@calbarrie-cheshire.co.uk Name: Job Title: Office Telephone: Mobile: Email: Andy Pearson Operations Manager 01270 524 871 07810 275 636 andy.pearson@calbarrie-cheshire.co.uk Version 2 DL August 2013 Page 11 of 33 Portable Appliance Testing Copy of the organisational chart is available by clicking on the icon below: Calbarrie Structure 3. Ordering Methods Calbarrie Compliance Services Ltd can accept the following methods of ordering: Method Telephone Orders Fax Orders Email Orders Postal Orders Procurement Card Dedicated Web Pages 4. Invoicing & Payment Calbarrie Compliance Services Ltd can accept the following methods of invoicing and payment: Method Paper Invoicing Electronic Invoicing Consolidated Invoicing BACS Payment Procurement Card Cheques 5. Agreement Agreement x Cancellation Policy Calbarrie do not have a cancellation policy. Should any works be cancelled – being one of the largest Inspection and Testing companies in the UK we believe that we would have enough other work within the area to fall back on. 6. Pricing The price list for Calbarrie Compliance Services is available by clicking on the icon below. These prices are fixed for a period of 12 months from the start date of the Framework Agreement. . Prices exclude VAT. Calbarrie Prices Version 2 DL August 2013 Page 12 of 33 Portable Appliance Testing Supplier Details 1. Electrotest Services Ltd Organisation Overview Electrotest Services Limited are Inspection & Testing specialists and understand the challenges you face in meeting the Health & Safety at Work Act and subordinate regulations and guidance; and how cost, disruption and due diligence play a factor. Our 22 years experience can help you through these challenges by providing professional comprehensive services; tailored to your individual needs. Our business is focused on supporting and managing the needs of the client, to exceed your expectations and deliver. Each Specialist Division is fully accredited to deliver their service and provides expertise and experience in their field. Giving you the peace of mind and guarantee that all of your compliance needs are being provided in accordance with all Regulatory Standards and Approved Codes of Practice. ISO9001:2008 ISO14001:2004 OHSAS18001: 2007 ISO27001:2005 2. Contact Details Address: Quality Management System Environmental Management System Health & Safety Management System Information and Data Security Management System Energy House Burntwood Business Park Attwood Road Staffordshire WS7 3GJ Registration No: 2666115 Website: www.electricalcerts.co.uk Account Manager The Account Manager is responsible for the overall management of the contract, setting up the price files for all members and marketing the Framework: Name: Job Title: Office Telephone: Email Address: Iain Challinor Sales Director 01543 459 966 i.challinor@electrotest.uk.com Name: Job Title: Office Telephone: Email Address: Patricia Pitt Operations Director 01543 459 966 p.pitt@electrotest.uk.com Version 2 DL August 2013 Page 13 of 33 Portable Appliance Testing Name: Job Title: Office Telephone: Email Address: Melanie Shepherd Sales Support 01543 459 966 m.shepherd@electrotest.uk.com or sales@electrotest.uk.com Copy of the organisational chart is available by clicking on the icon below: Electrotest Services 3. Ordering Methods Electrotest Services Ltd can accept the following methods of ordering: Method Telephone Orders Fax Orders Email Orders Postal Orders Procurement Card Level 1 Dedicated Web Pages 4. Agreement No Invoicing & Payment Electrotest Services Ltd can accept the following methods of invoicing and payment: Method Paper Invoicing Electronic Invoicing Consolidated Invoicing BACS Payment Procurement Card Level 1 Cheques 5. Agreement Cancellation Policy Notice of cancellation is required within a minimum of 4 working days prior to scheduled visit. For cancellations after this time the following charges will apply:3 working days prior – 25% of Order Value 2 working days prior – 50% of Order Value 1 working day prior – 75% of Order Value Day of visit - 100% of Order Value All charges will be made at our discretion. Version 2 DL August 2013 Page 14 of 33 Portable Appliance Testing 6. Pricing The price list for Electrotest Services Ltd is available by clicking on the icon below. These prices are fixed for a period of 12 months from the start date of the Framework Agreement. . Prices exclude VAT. Electrotest Services Price List Version 2 DL August 2013 Page 15 of 33 Portable Appliance Testing Supplier Details 1. Hawkesworth Appliance Testing Ltd Organisational Overview Hawkesworth Appliance Testing is the UK’s largest independent Portable Appliance Testing Company. We specialise solely in Portable Appliance Testing and have done since 1993. We currently carry out 11.2 Million tests per year at over 22,700 locations nationwide. IS0 9001:2008 ISO 14001:2004 BS OHSAS 18001 Constructionline CHAS Safecontractor NIC EIC ECA 2. Contact Details Address: Trafford Park Road Trafford Park Manchester M17 1AN Registration No: 5374162 Website: www.hawktest.co.uk Account Manager The Account Manager is responsible for the overall management of the contract, setting up the price files for all members and marketing the Framework. Name: Job Title: Office Telephone: Email Address: Richard Robson Account Manager 01845 521 786 r.robson@hawktest.co.uk A copy of the organisational chart is available by clicking on the icon below: Microsoft Word Document 3. Order Process Hawkesworth Appliance Testing Ltd can accept the following methods of ordering: Method Telephone Orders Version 2 DL August 2013 Agreement Page 16 of 33 Portable Appliance Testing Fax Orders Email Orders Postal Orders Procurement Card Dedicated Web Pages 4. Invoicing & Payment Hawkesworth Appliance Testing Ltd can accept the following methods of invoicing and payment: Method Paper Invoicing Electronic Invoicing Consolidated Invoicing BACS Payment Procurement Card Cheques 5. Agreement Cancellation Policy Cancellations must be made 2 working days prior to the scheduled start date for testing. Cancellation within 2 working days will result in a £100.00 cancellation fee. 6. Pricing The price list for Hawkesworth Appliance Testing Ltd is available by clicking on the icon below. These prices are fixed for a period of 12 months from the start date of the Framework Agreement. Prices exclude VAT. Pricing Matrix Version 2 DL August 2013 Page 17 of 33 Portable Appliance Testing Supplier Details 1. Intersafe Ltd Organisation Overview Formed in 1995 Intersafe specialises in providing Electrical Testing solutions for a wide variety of organisations. The initial focus for the company was to provide Portable Appliance Testing to blue chip companies. Following the awarding and successful servicing of large contracts the company began to offer Fixed Installation Testing services in 1999. Intersafe has offered Thermal Imaging services since 2004. Steady growth over the past few years has enabled the Company to expand from our initial regional coverage in Southern England offering services on a nationwide based. Our commitment to our customers is to provide high value solutions at a competitive price that are tailored to our customer requirements. Our continuous investment in the latest available technology allows us to provide the most efficient testing services possible and with software that provide advanced management information. ISO 9001:2008 since 2010 Professional / trade bodies’ membership NICEIC - 031903000 SAFEcontractor - CO6677 CHAS Constructionline - 114328 2. Contact Details Address: Website: Intersafe Ltd Bramble House Fareham Hampshire PO16 7JH www.intersafe.co.uk Account Manager The Account Manager is responsible for the overall management of the contract, setting up the price files for all members and marketing the Framework. Name: Job Title: Office Telephone: Email: Adrian Pendle Director 01329 222 370 Adrian@intersafe.co.uk Name: Job Title: Office Telephone: Email: Angela Skelton Sales Administrator 01329 222 370 angela@intersafe.co.uk Version 2 DL August 2013 Page 18 of 33 Portable Appliance Testing Organisational chart: Adrian Pendle Director Neil Fisher Phil Williams Ashley Boyce Qualified Supervisor PAT Ops Manager Business Development Manager Test Engineers Test Engineers Sales Administrator/ H &S Consultant Accountants Angela Skelton Quality Audits 3. Intersafe Ltd can accept the following methods of ordering: Method Telephone Orders Fax Orders Email Orders Postal Orders Procurement Card Dedicated Web Pages 4. Invoicing & Payment Intersafe Ltd can accept the following methods of invoicing and payment: Method Paper Invoicing Electronic Invoicing Consolidated Invoicing BACS Payment Procurement Card Cheques 5. Agreement Agreement Cancellation Policy After an order or instruction to proceed has been received by the supplier if the customer subsequently cancels the whole or part of the order then a minimum charge of 10% of the total order price will be made. Once a date to commence works have been agreed if the customer subsequently changes this date with less than 2 weeks’ notice without the written agreement of the supplier then a minimum charge of 5% of the total order amount will be made. Version 2 DL August 2013 Page 19 of 33 Portable Appliance Testing 6. Pricing The price list for Intersafe Ltd is available by clicking on the icon below. These prices are fixed for a period of 12 months from the start date of the Framework Agreement. Prices exclude VAT. Pricing Matrix Version 2 DL August 2013 Page 20 of 33 Portable Appliance Testing Supplier Details 1. Norwood Electrical (UK) Ltd Organisational Overview Family run business Set up in 1999 Carrying out nationwide electrical testing and inspection services Portable Appliance Testing Fixed Wire Testing Emergency Lighting Remedial Works All electrical works CRB Enhanced Checked engineers Do not subcontract Seaward and Fluke Test Instruments NICEIC- 032788000 Constructionline- 94433 SAFEcontractor- TJ8713 Exor Management- TJ8713 ISO9001:2008 (UKAS)- awaiting certificate 2. Contact Details Address: Registration No: 103 Ashby Road Loughborough Leicestershire LE11 3AB 4592283 Website: www.norwoodelectrical.co.uk Account Managers The Account Manager is responsible for the overall management of the contract, setting up the price files for all members and marketing the Framework. Name: Job Title: Mobile: Office Telephone: Email Address: William Gundle Operations Manager 07816 670 405 01509 611 120 William@norwoodelectrical.co.uk Name: Job Title: Office Telephone: Email Address: Victoria Barlow Operations Administrator 01509 611 120 Victoria@norwoodelectrical.co.uk Version 2 DL August 2013 Page 21 of 33 Portable Appliance Testing Name: Job Title: Office Telephone: Email Address: Andrew Basford Financial Controller 01509 611 120 andrew@norwoodelectrical.co.uk Name: Job Title: Office Telephone: Email Address: Jonathan Basford Business Development Manager 01509 611 120 jonathan@norwoodelectrical.co.uk A copy of the organisational chart is available by clicking on the icon below: Organisational Chart 2012 3. Order Methods Norwood Electrical (UK) Ltd can accept the following methods of ordering: Method Telephone Orders Fax Orders Email Orders Postal Orders Procurement Card Dedicated Web Pages Agreement No 4. Invoicing & Payment Norwood Electrical (UK) Ltd can accept the following methods of invoicing and payment: Method Paper Invoicing Electronic Invoicing Consolidated Invoicing BACS Payment Procurement Card Cheques 5. Agreement No Cancellation Policy Either party reserves the right to cancel any contract with a 90 day written notice. Version 2 DL August 2013 Page 22 of 33 Portable Appliance Testing The company reserves the right to charge a cancellation fee if a job/site is booked in and then cancelled within 24 hours. 6. Pricing The price list for Norwood Electrical (UK) Ltd is available by clicking on the icon below. These prices are fixed for a period of 12 months from the start date of the Framework Agreement. Prices exclude VAT. Norwood Pricing Matrix Please note that PAT testing carried-out Monday to Friday inc. will be charged at the standard test rate of 0.65 per test. PAT testing carried-out on Saturday will incur an additional cost of £12 per hour and PAT testing carried-out on Sunday will incur an additional cost of £17 per hour. Version 2 DL August 2013 Page 23 of 33 Portable Appliance Testing Supplier Details 1. PHS Compliance Ltd Organisation Overview PHS Compliance was originally formed as a lighting maintenance business, servicing the public sector and blue chip retailers. Following the publication of the Electricity at Work Regulations (1989), we responded to customer demand for guidance in the ever changing world of compliance legislation, attaining NICEIC accreditation for portable appliance and fixed wire testing; the business has radically transformed to become one of the UK’s leading dedicated compliance services specialists. We have gained ISO9001 for our quality systems, ISO14001 accreditation for our environmental management systems and our culture of safety certified with OHSAS18001 accreditation. In 2010, we were added to the portfolio of PHS Group, giving us considerable financial backing and commenced trading as PHS Compliance. For the future, we plan to develop our route planning software further to provide contract-specific carbon data to customers. ACCREDITATIONS Initial Registration Certificate Number Date Organisation 2. Expires/Annual Renewal UKAS ISO/IEC 17020:1998 0433 July 2008 December 2012 ISO9001:2008 130QMS001 June 1993 June 2015 ISO14001 130EMS001 July 2008 June 2015 OHSAS18001:2007 130HMS001 July 2008 June 2015 Contact Details Address: Registration No: Compliance House Golborne Enterprise Park Kid Glove Road Golborne Warrington Cheshire WA3 3GR 3811230 Version 2 DL August 2013 Page 24 of 33 Portable Appliance Testing Website: www.phscompliance.co.uk Account Manager The Account Manager is responsible for the overall management of the contract, setting up the price files for all members and marketing the Framework. Region Client Manager NWUPC / North West APUC / Scotland Contact Details Internal Support 07793968848 LynseyJones@phs.co.uk 07966102695 JohnBertram@phs.co.uk Lynsey Jones John Bertram Contact Details Mike Cuthbert Mick Latham 01942290888 Option 3 MikeCuthbert@phs.co.uk 01942290888 Option 3 MickLatham@phs.co.uk Organisational Chart: Account Manager Lynsey Jones NWUPC Client Manager Lynsey Jones APUC Client Manager John Bert ram Int ernal Support Mike Cut hbert 3. NEUPC Client Manager Craig Leach Int ernal Support Mick Lat ham SUPC Client Manager Kat ie Kear Int ernal Support Pet e Dolan LUPC Client Manager Cris Vasanji Int ernal Support Pat rick Rice HEPCW Client Manager Mags Bryant Int ernal Support Jodie Herbert Int ernal Support Alan Oliver Order Process PHS Compliance Ltd can accept the following methods of ordering: Method Telephone Orders Fax Orders Email Orders Postal Orders Procurement Card Dedicated Web Pages 4. Agreement No No Invoicing & Payment PHS Compliance Ltd can accept the following methods of invoicing and payment: Method Paper Invoicing Electronic Invoicing Consolidated Invoicing BACS Payment Version 2 DL August 2013 Agreement Page 25 of 33 Portable Appliance Testing Procurement Card Cheques 5. Cancellation Policy Cancellations can be accepted verbally or in writing. For cancellation with more than 48 hours notice, there is no expense to the customer as our planning department will be able to re-allocate resources to other projects in this timescale. Cancellations received between 48 and 24 hours of work commencing shall incur a 50% cancellation charge. Cancellations received between 0 and 24 hours, or failure by the Company’s employees or agents to gain access previously arranged, will incur a 100% cancellation fee as our planning team will be unable to reallocate resource to a new or existing project but will have to pay the operative for the day. In the event of an aborted visit, where the engineer has travelled to site but is being refused entry, we will follow an escalation procedure in order to limit the instances of cost to the customer. The operative will contact NWUPC’s dedicated Account Manager and advise of the access issue. The Account Manager will immediately contact the Institution’s point of contact as advised in the purchase order to arrange access. Should we fail, we will contact the NWUPC Contract Manager to inform them of the situation and request assistance in gaining access. The operative will remain at the location for a maximum of 30 minutes to allow the Contract Manager to contact the Institution and resolve the situation. 6. Pricing The price list for PHS Compliance Ltd is available by clicking on the icon below. These prices are fixed for a period of 12 months from the start date of the Framework Agreement. Prices exclude VAT. PHS Price List Version 2 DL August 2013 Page 26 of 33 Portable Appliance Testing Supplier Details 1. Safety Test UK Ltd Organisational Overview As a well established E.C.A. approved company, we have specialised in Portable Appliance Testing for over 10 years, serving customers throughout the UK. We pride ourselves on our reputation for excellence and for providing a first class service at a competitive price. We are here to help to ensure that you meet the current requirements of Health and Safety Legislation. Our fully qualified engineers have a vast amount of experience enabling us to provide an excellent standard of service to our customers. We provide a fast, reliable and professional service to a wide range of companies, educational institutions, landlords, health care providers and many other types of organisations. We also partner with facilities management companies and electrical contractors who trust us to provide a fully managed service to their clients. We offer our Portable Appliance Testing services at a very competitive price with national coverage available. We are committed to providing a quality service to our customers who continue to use us year after year. As members of professional accreditation bodies, our customers can be confident that their work is being undertaken to the highest standard as recognised by industry standards. ISO 9001:2008 Accredited Constructionline Approved - 95597 SafeContractor Approved – ZE2377 Exor Approved – ZE2377 Chas Approved Electrical Contractors Association (ECA) – 1644285 Currently we are going through the NIC EIC approved contractor application scheme and will be approved prior to commencement of this contract. 2. Contact Details Address: Manor House 4 Ryecroft Court Ryecroft Road Frampton Cotterell Bristol South Gloucestershire BS36 2HW Registration No: 07002068 Website: www.pattestbristol.co.uk Account Manager The Account Manager is responsible for the overall management of the contract, setting up the price files for all members and marketing the Framework. Name: Mike Lawrence Version 2 DL August 2013 Page 27 of 33 Portable Appliance Testing Job Title: Office Telephone: Mobile: Email Address: Technical Contracts Manager 01454 778 565 07500 864 852 m.lawrence@safetytestuk.co.uk Office Based Contact Name: Job Title: Office Telephone: Fax: Email Address: Marcus Newland Senior Contracts Manager 01454 778 835 01454 778 565 m.newland@safetytestuk.co.uk Accounts Contact Name: Job Title: Office Telephone: Fax: Email Address: Caroline Newland Finance & Accounts 01454 778 835 01454 778 565 c.newland@safetytestuk.co.uk A copy of the organisational chart is available by clicking on the icon below: Organisational Breakdown Chart 3. Order Process Safety Test UK Ltd can accept the following methods of ordering: Method Telephone Orders Fax Orders Email Orders Postal Orders Procurement Card Dedicated Web Pages 4. Agreement Invoicing & Payment Safety Test UK Ltd can accept the following methods of invoicing and payment: Method Paper Invoicing Electronic Invoicing Version 2 DL August 2013 Agreement Page 28 of 33 Portable Appliance Testing Consolidated Invoicing BACS Payment Procurement Card Cheques 5. Cancellation Policy Safety Test UK Ltd operates a strict cancellation policy as follows:On Receipt of a valid Purchase Order from the appropriate authorising person(s) the client and Safety Test UK Ltd have entered into an agreement to provide services, to a satisfactory and acceptable standard, for financial remuneration in line with previously supplied and agreed costing. Safety Test UK Ltd reserve the right to submit a Termination Claim if the following are not provided: a. An acknowledged Notice of Termination from the client a minimum of five working days prior to commencement of the works. b. An acknowledged Purchase Order Amendment from the client a minimum of five working days prior to commencement of the works. If Safety Test UK Ltd deems it necessary to submit a Termination Claim the following information will be detailed and a formal response is respectfully requested within 10 working days of submission: c. Purpose of issuing the Termination Claim. d. Information relating to the validity of the Termination Claim. e. Estimated value of works. f. Limit of liability based upon twenty five (25) percent of the estimated value of the works. g. Additional losses (if applicable). h. Submission date. i. Response date. In the event the client are able to supply mitigating circumstances i.e. detailed in the Safety Test UK Ltd “Force Majeure” statement, that are duly considered and accepted the Termination Claim will be retracted and no further liabilities will be pursued. 6. Pricing The price list for Safety Test UK Ltd is available by clicking on the icon below. These prices are fixed for a period of 12 months from the start date of the Framework Agreement. Prices exclude VAT but include Safety Test Prices Version 2 DL August 2013 Page 29 of 33 Portable Appliance Testing Repair Work Estimated average number of test per 8 hour day Portable Appliance testing 250 £0.75 £0.50 250 £0.75 250 Minimum Visual Invoice Check value per Only site/report Microwave leakage test Replace Fuse £55.00 £2.50 foc foc foc foc £0.50 £55.00 £2.50 foc foc foc foc £0.65 £0.65 £30.00 £2.45 foc foc foc foc 250 £0.86 £0.86 £108.00 £2.45 foc foc foc foc Hawkesworth Appliance Testing Ltd (Monday to Friday 9.00 to 5.00) 300 £0.64 £0.64 £50.00 £0.64 foc foc foc foc Hawkesworth Appliance Testing Ltd (Saturday and Sunday) 300 £0.64 £0.64 £50.00 £0.64 foc foc foc foc Intersafe Ltd (Monday to Friday 9.00 to 5.00) 225 £0.71 £0.59 £35.00 £1.50 foc foc foc foc Supplier Calbarrie Compliance Services Ltd (Monday to Friday 9.00 to 5.00) Calbarrie Compliance Services Ltd (Saturday and Sunday) Electrotest Services Ltd (Monday to Friday 9.00 to 5.00) Electrotest Services Ltd (Saturday and Sunday) Version 2 DL August 2013 Change RePlug terminate Top flex Page 30 of 33 Renew Flex Comments Portable Appliance Testing Intersafe Ltd (Saturday and Sunday) 225 £0.71 £0.59 £35.00 £1.50 foc foc foc foc Norwood Electrical (UK) Ltd (Monday to Friday 9.00 to 5.00) 240 £0.65 £0.50 £175.00 £2.50 foc foc foc foc Norwood Electrical (UK) Ltd (Saturday and Sunday) PHS Compliance Ltd (Monday to Friday 9.00 to 5.00) 240 230 £0.65 £0.65 £0.50 £0.48 £175.00 £45.00 £2.50 £3.50 foc foc foc foc foc foc foc In addition to the individual testing charge there is an additional charge of £12 per hour for Saturday work and Sunday work an additional charge of £17 per hour foc Renew flex up to 1 metre will be foc check with the supplier for cost if over 1 metre For work on Saturday or Sunday a minimum of 8 hours will be charged i.e 230 tests - To renew the flex upto 1 metre in length is foc if above this length check with supplier PHS Compliance Ltd (Saturday and Sunday) 230 £0.65 £0.48 £45.00 £3.50 foc foc foc foc Safety Test UK Ltd (Monday to Friday 9.00 to 5.00) 450 £0.65 £0.55 £50.00 foc foc foc foc foc Safety Test UK Ltd (Saturday and Sunday) 450 £0.65 £0.55 £50.00 foc foc foc foc foc Version 2 DL August 2013 Page 31 of 33 Portable Appliance Testing Geographical Coverage Suppliers Consortia Calbarrie Compliance Services Ltd NWUPC* APUC* NEUPC* LUPC SUPC HEPCW* CPC* Electrotest Services Ltd Hawkesworth Appliance Testing Ltd Intersafe Ltd No No No No Norwood Electrical (UK) Ltd PHS Compliance Ltd Safety Test UK Ltd * Intersafe Ltd are unable to service the Channel Islands, East Midlands, Northern Ireland, North East England, North West England, Scotland, Wales, West Midlands and Yorkshire Version 2 DL August 2013 Page 32 of 33 Portable Appliance Testing Key Consortia Contacts David Lamb Training and Contracts Manager NWUPC Ltd Albert House617 Bloom Street Manchester M1 3HZ Barbara Munro Procurement Manager APUC Ltd 14 New Mart Road Edinburgh EH14 1RL Tel: 0161 234 8003 Email: david.lamb@liverpool.ac.uk Tel: 0131 442 8935 Email: bmunro@apuc-scot.ac.uk Joyce Kadri Contracts Officer LUPC Floor 2M University of London Union Malet Street London WC1E 7HY Mark Hayter Interim Head of Operational Procurement NEUPC c/o Leeds Innovation Centre 103 Clarendon Road Leeds LS2 9DF Tel: 0207 863 1693 Email: jkadri@lupc.lon.ac.uk Tel: 0113 344 3955 Email: m.r.hayter@leeds.ac.uk Howard Allaway Procurement Manager HEPCW University of Wales King Edward VII Avenue Cathays Park CARDIFF CF10 3NS Tel: 02920 376 993 Email: h.allaway@wales.ac.uk Andrew Grover Contracts Manager SUPC First Floor Science and Technology Centre University of Reading Earley Gate Whiteknights Road Reading RG6 6BZ Tel: 0118 935 7081 Email: a,grover@reading.ac.uk Adrian Davies Contracting Manager CPC The University of Salford Technology House Lissadel Street M6 6AP Tel: 0161 295 2555 Email: a.davies@salford.ac.uk Version 2 DL August 2013 Page 33 of 33