Code of practice for the production of Transcripts of Academic Record/European Diploma Supplements for students on collaborative programmes Document Reference: Identifier: Version: Collaborative Provision: Production of Transcripts QH: K 12 1 02 Date: Oct 10 Approved By: Originator: Academic Board University Quality Office Responsibilities: Partner institutions University faculties Student Administrative Services Application to collaborative provision: Mandatory Contacts: University Quality Office Applications for exemptions to: Report Exemptions to: ULTAC Academic Board Further Information: QAA Code of Practice Section 2 Summary/ Description: This code of practice sets out the University’s expectations governing the production of transcripts of academic record/European Diploma Supplements for students on programmes delivered by partner institutions leading to the University’s awards. It sets out the processes that partner institutions and University faculties/departments must follow to ensure that consistent and accurate transcripts are issued to students. This university Code has been written in accordance with the approach approved by QSC to enhance clarity (Quality Handbook section A2) involving the following terminology: must = mandatory should = advisable may = desirable. Where these terms are used they are emphasised in bold. This document is available in alternative formats from the University Quality Office Collaborative Provision: Production of Transcripts University Quality Office Version 1 02 – Oct 10 QH:K12:1 Code of practice for the production of Transcripts of Academic Record/European Diploma Supplements for students on collaborative programmes INTRODUCTION 1. There are a number of external requirements that the University must consider regarding the production of transcripts. In its policy statement on a Progress File for Higher Education, the QAA states that “Institutions should provide transcripts for all HE provision for which credit is awarded and all provision that leads to an HE award.” The QAA provides detailed information on Progress Files and, in particular, transcripts on their web site. 2. In addition, the UK government has signed up to the Bologna Process, which aims to improve the mobility of students within Europe, setting out a standard pattern of HE provision, and a method of understanding the awards made in the constituent countries. As part of this, the European Diploma Supplement (EDS) has been introduced for HE. The EDS consists of a standard set of information that normally accompanies, or is part of, the HE transcript. It adds further information to the transcript, which will help institutions outside the UK to understand the context in which the award has been made. Currently, the EDS forms one page of the University of Hull’s standard transcript with an accompanying descriptive leaflet. To ensure that the document is of use to the student in the future, the University has taken the approach of giving the minimum amount of information whilst still meeting the requirements. 3. In terms of collaborative arrangements, the guidance set out in Section 2 of the QAA Code of Practice (Precept A24) states that: 4. the University is responsible for the security and accuracy of transcripts issued in its name if the University wishes to devolve responsibility to a partner institution for issuing transcripts it should ensure that it has retained the means to exercise proper control over all transcripts issued in its name the certificate and/or the transcript should record the name and location of any partner organisation engaged in the delivery of the programme of study. Currently, with the exception of Bishop Burton College, data required to produce a transcript includes detailed information which the University does not usually hold for students on University awards delivered by partner institutions i.e. validated, such as individual module marks. As a consequence, the University has devolved the responsibility to partner institutions to initiate the production of the transcripts for these students whilst retaining the authority to monitor the accuracy of the data prior to being despatched to the students. PURPOSE OF THE CODE 5. The purpose of this code is to ensure that students on collaborative programmes receive consistent and accurate information with regard to their award and enable the University to meet external expectations set out above. Collaborative Provision: Production of Transcripts University Quality Office Version 1 02 – Oct 10 QH:K12:2 PRIOR TO THE PRODUCTION OF TRANSCRIPTS 6. Each partner institution must nominate one individual to act as the contact person for any queries or issues regarding transcripts/EDS, to co-ordinate activities at the partner institution and to liaise with the Head of Student Administrative Services, the University’s contact, accordingly. 7. The partner institution must agree with the Head of Student Administrative Services, prior to the production of the transcripts, a template transcript to be used for all students receiving University of Hull awards. The template transcript must clearly record the name and location of the partner institution engaged in the delivery of the programme of study. To ensure consistency across all collaborative programmes, the University’s transcript/EDS should be adopted with appropriate modifications to meet the requirements of the partner institution. Any amendments to the template require the approval of the Head of Student Administrative Services. 8. The partner institution must also agree with the Head of Student Administrative Services the letterhead that the transcript/EDS will be printed on. The visual identities of both institutions must be included on the letterhead. 9. Once both the transcript/EDS template and the letterhead have been agreed, the Head of Student Administrative Services will circulate copies to University faculties/departments for information. RESPONSIBILITIES OF THE PARTNER INSTITUTION 10. Transcripts may be produced following the ratification of results by the University’s Student Progress Committee. 11. The partner institution must produce the transcripts in accordance with the template as agreed above using the appropriate letterhead. The partner institution should have their own mechanisms for checking the accuracy of the data and not rely on the University’s monitoring processes. 12. The partner institution must ensure that the award, programme title and module titles are identical to those approved by the University’s Programme Approval Committee in the original programme approval documentation and/or any subsequent agreed major/minor amendments. 13. The partner institution should keep a copy of each transcript for their own records and send the batch of transcripts to the University faculty/department contact. RESPONSIBILITIES OF THE UNIVERSITY 14. The University faculty/department contact must check that the partner institution is using the template and letterhead agreed by the Head of Student Administrative Services. Any anomalies should be reported to the Head of Student Administrative Services. Collaborative Provision: Production of Transcripts University Quality Office Version 1 02 – Oct 10 QH:K12:3 15. As a minimum, the University faculty/department contact should check the following: Student name and registration number Programme title Module titles and marks Final award i.e. 2:1, 2:2 etc. 16. The University faculty/department contact should use the the relevant Boards of Examiners documentation eg. module/programme board mark grids, minutes, candidate lists etc. Any anomalies should be reported to the partner institution and if necessary a new transcript produced. 17. The University faculty/department contact should keep a copy of each transcript for their own records and send the transcript directly out to each student within 5 working days of receipt of the transcript from the partner institution. 18. The University faculty/department contact must, in the first year of operation of the code, check the accuracy of all transcripts produced by partner institutions. University faculties/departments may consider a lighter touch following this period, and sample check transcripts, depending on the number and type of anomalies raised above. 19. Any recurrent issues should be reported to the Head of Student Administrative Services and if appropriate the matter should be discussed at the relevant Joint Board of Studies and, if necessary, the Joint Development Board. Collaborative Provision: Production of Transcripts University Quality Office Version 1 02 – Oct 10 QH:K12:4