Department of Human Resources
OPSEU Job Description
Job Title:
Job Number:
NOC:
Band:
Department:
Supervisor Title:
Aquatics Supervisor
A-005
4167
7
Athletics & Recreation
Director, Athletics & Recreation
Last Reviewed:
August 8, 2012
Job Purpose
Reporting to the Director of Athletics, the Aquatics Supervisor is responsible for managing all
aspects of the Aquatics program operations, involving both the 25m pool and the therapy pool.
This position develops, oversees and evaluates a broad range of aquatics programs and services
to meet the needs of Trent University students, community members, and staff/faculty, with a
focus on participation and revenue generation. The Aquatics Supervisor works as part of the
Athletics department staff team to develop strategies that promote program registration,
membership enrolment and ongoing retention by ensuring that appropriate and high quality
programming is offered.
Key Activities
Programming & Administration
1. Effectively manages all day-to-day administrative work related to the operations of the
pools and associated programs, and ensures that all aquatic staff complete required
administrative work.
2. Develops and executes a range of aquatics programs, first aid courses, and aquatics
leadership programs for different age groups, abilities and audiences, with a focus on
increased participation and revenue generation.
3. Schedules all pool activities and private rentals to ensure optimum pool usage, taking
into consideration the resources and needs of the Athletics Centre and its programs as
well as a variety of user groups (members, varsity, swim clubs, rental groups, etc.).
4. Provides content to the Coordinator, Marketing & Communications, that assists in the
development of marketing material that promotes aquatics programming and the
sessional membership guides that are produced throughout the year.
5. Ensures that all relevant aquatics program information is entered into the Class
recreation management software in a timely manner.
6. Ensures that facility bookings related to all aquatics programming is entered into the
Class recreation management software. Participates in weekly Facility Booking
meetings with Athletics staff team to review and problem-solve on any facility booking
Job Number: A-005
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Last updated: August 8, 2012
issues that may arise.
7. Assists with Aquafit classes and the scheduling of these classes by working with the
Fitness & Lifestyle Coordinator.
8. Works with the Director to develop contracts for long-term pool user groups.
9. Liaises with identified community partners to facilitate joint programming opportunities
that will benefit and complement community programming.
10. Consistently demonstrates positive, effective communication skills and interactions with
other Athletics Department staff in a proactive manner to share information that is
pertinent to other program areas.
11. Surveys patrons and evaluates programs to determine needs and effectiveness of
programs. Adjusts programs based on information received for greater efficiency or
effectiveness.
Customer Service & Sales
1. Consistently promotes a positive, professional image of the Athletics Centre at all times,
providing consistent high-quality customer service to all patrons of the aquatics facility.
2. Responds in a professional and timely manner to inquiries, complaints or suggestions
from the public, providing effective follow-up as required.
3. In partnership with the Member Services Coordinator, coordinates and oversees
registration for all aquatics programs. Ensures that aquatics staff are available to
support registration and respond effectively to inquiries from the public.
4. Works with Athletics Department staff team to contribute ideas and integrate the pool
operations in ways that support membership sales and retention.
5. Ensures that all aquatics staff are trained in customer service and are knowledgeable in
all program areas to respond to inquiries effectively and promote both program and
membership sales.
Financial Management
1. Develops the annual budget for the Aquatics operations.
2. Responsible for ongoing control of the Aquatics budget, ensuring that expenditures
remain within planned budget and that revenue targets are being met.
3. Reviews monthly financial statements and reports and discusses variances with the
Athletics Director.
Human Resources
1. Conducts all recruitment for aquatics staff.
2. Develops and implements regular training programs to ensure that all staff certifications
are maintained and that staff have the required skills and abilities to meet deliver high
quality programs.
3. Provides regular in-services training to staff as needed and recertification courses as
needed.
4. Ensures that all staff are trained in water quality testing.
5. Schedules all lifeguards, instructors and other staff. Develops lifeguard rotational
system for monitoring the pools and other pool deck operations.
6. Supervises all staff, developing staff through ongoing training, supervision, and
coaching.
7. Provides annual performance reviews of all staff.
8. Evaluates all staff life guarding and rescue skills.
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Risk Management
1. Responsible for the emergency procedures for the entire Athletics Complex including
emergency evacuation, development of emergency policies and procedures,
development of and coordination of emergency training courses, etc.
2. Directly oversees all programs, activities and users of the pool to ensure high quality,
safety and to prevent accidents.
3. Works cooperatively with the Pool Operator and reports physical problems to Pool
Operator to prevent accidents and ensures that pool is operating within legislated
guidelines. Performs monthly safety check of pool.
4. Maintains inventory of all aquatic and first aid supplies and equipment.
5. Maintain inventory of all first aid supplies for varsity teams, intramurals, aquatics, camp
and prepares kits for each team, kit and program, as well as the kits for all the athletic
facilities.
6. Develops and implements training manuals and programs. Responsible for safety and
accident prevention through knowledge of and enforcement of legislation.
7. Supervises and ensures that daily water testing of the pool is conducted to ensure it
meets the Public Health Unit standards.
Analytical Reasoning
Indicate degree of complexity or difficulty of thinking and reasoning required by the job. Provide a
relevant work example that is typical of roles and responsibilities of the job (i.e. not an occasional duty).
Decision Making
Indicate the degree of freedom to exercise initiative or act independently in making day- to-day decisions.
Provide a relevant work example that is typical of roles and responsibilities of the job (i.e. not an
occasional duty).
Impact
Indicate the impact or consequence to the department or University of typical actions or decisions taken by
the job incumbent. Provide a relevant work example that is typical of roles and responsibilities of the job
(i.e. not an occasional duty).
Education
General University Degree (3-year) in Recreation, Kinesiology or Physical Education.
Experience Required
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At least 4 years’ experience in aquatics and the delivery of recreation programs,
including supervisory and leadership experience.
Considerable knowledge in aquatics programming, budget management, and leadership
and communication.
Demonstrated ability to work as a team player within an athletics and recreation
environment.
Job Number: A-005
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Last updated: August 8, 2012
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Current National Lifeguard Service Certification
Current Red Cross and Lifesaving Instructor Certification
Current Standard First Aid and CPR C Certification
Current Bronze Cross Examiner
Automated External Defibrillator Training
Excellent customer service skills
Intermediate level of computer skills in Microsoft Word, Excel, Powerpoint.
Experience using recreation management software for program and facility
management.
Must be able to work some evenings/weekends, as required.
Responsibility for the Work of Others
Indicate whether the incumbent is directly or indirectly responsible for the work of others. Provide the title
of the position(s) as well as an example of how the incumbent is responsible for the work of others on a
daily basis. Specifically, indicate whether the position has responsibility for hiring and supervision of
student workers.
Direct Responsibility
Student Employees
Indirect Responsibility
N/A
Communication
Indicate the title(s) of individuals internal and external to the University that the incumbent communicates
with on a regular basis. Provide a brief description of the purpose for communicating with these
individuals.
Internal
External
Motor/ Sensory Skills
Indicate the level of proficiency or precision in motor or sensory skills required by the job. Examples
include but are not limited to: small/large movement to operate machinery; coordinated movement;
equilibrium to maintain balance; dexterity to grasp, move, assemble objects or operate equipment;
hearing, sight, touch, smell, taste. Provide a brief description of tasks performed that require
motor/sensory skills.
Effort
Indicate the physical and/or mental demands of the position in the ordinary course of performing the role.
Examples include but are not limited to: lifting, moving, carrying, pushing/pulling, reaching, kneeling,
remaining motionless, sustained concentration or focus. Provide a brief description of the tasks
performed that are physically and/or mentally demanding.
Job Number: A-005
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Last updated: August 8, 2012
Mental
Physical
Working Conditions
Indicate any physical and psychological conditions of the position that make the job unpleasant,
disagreeable and/or hazardous to health and well-being. Describe the nature, frequency and duration of
exposure.
Physical
Psychological
Job Description Approved by Human Resources (as per Article 17.1):
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Signatures - indicating that the job description has been read and understood:
Incumbent
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Immediate Supervisor:
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Department Head/ Dean:
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Signature:
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Job Number: A-005
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Last updated: August 8, 2012