Running Head: Evaluation of the LOUISiana Digital Library 1 Evaluation of the LOUISiana Digital Library Desiree Wallen Management of Records and Archival Institutions San Jose State University December 9th, 2013 Running Head: Evaluation of the LOUISiana Digital Library 2 Abstract The LOUISiana Digital Library is a network of twenty-two libraries and archival repositories around the state of Louisiana that provide their collections in a completely digital format. All collections are sent to the Frey Computing Services Center where digitizing methods, such as scanning and photography, are carried out. They are a subsidy of LOUIS, the Louisiana Library Network, which oversees the functions of the LDL, both in labor and record acquisition. The catalog and use of metadata are explored, as well as the workings of the LDL network. Running Head: Evaluation of the LOUISiana Digital Library 3 Introduction of center The LOUISiana Digital Library (or as it will be referred to from here, LDL) is an entirely online compilation of collections from various Louisiana libraries and archival repositories. It is a subsidy of LOUIS, The Louisiana Library Network, hence the emphasized name of the LDL. As a result, the site for users, or the LDL main site, can be found at http://louisdl.louislibraries.org/index.php, while the website for the parent organization LOUIS can be found at https://sites01.lsu.edu/wp/louis/. The LOUIS physical location, where the digitization of archives and records from statewide libraries and repositories takes place, is located on the Louisiana State University (LSU) campus, on the corner of Tower Drive and Stadium Drive, and is listed as: 200 Frey Computing Services, Louisiana State University, Baton Rouge, LA 70803 Appendix A: Frey Computing Services Center, Stadium Drive View (Google Maps, 2013) Running Head: Evaluation of the LOUISiana Digital Library 4 Distribution of labor Given the situation of being a subsidiary, the LDL is going to not only have staff structure in their own right, but that grouping of staff will have to answer to the greater LOUIS organization. Fortunately, the LOUIS website has a list of all employees in their organization and their subsidiary organizations. For the intent of evaluating only the LDL, I will only comprise the structure of LOUIS in relation to the LDL. Under the LOUIS staff, there is an Executive Director, an Assistant Director, a Technical Consultant, and six Library Consortium Analysts, or LCAs (LOUIS Staff Directory, 2013). The Executive and Assistant Directors are obviously the leaders, while the LCAs are the point of communication with all the subsidiaries and partner repositories, and the Technical Consultant obviously serves as the IT representative of LOUIS. Therefore, while the LCAs and the Technical Consultant are in two separate positions with vastly different job descriptions, they both contribute to the overall workings of LOUIS and they both report to the Assistant Director and Executive Director. Appendix B: Basic LOUIS Organizational Chart Running Head: Evaluation of the LOUISiana Digital Library 5 The Digital Library itself is run by a collective of twenty-three Digital Library Administrators (DLAs), all representatives of the various libraries and repositories involved with the LDL (Digital Library Administrators, 2013). Their role is to locate records from their respective collections and keep in contact with the LCAs who digitize said records at the LSU location. Considering the LDL still has to respond to LOUIS, it is natural that the DLAs are still under the guidance of the Executive Director of the parent organization. However, the collaboration between the LCAs and the DLAs is somewhat complex because the LCAs are a part of the parent organization and the DLAs manage the subsidiary that is the LDL. Therefore, while the DLAs are at the structural top of the LDL and the LCAs are at the bottom of the LOUIS structure, there is a bit of a symbiotic relationship as both of their positions rely on the other. This is outlined in Appendix C by connecting two lines from the LCAs to the DLAs and vice versa. The DLAs would presumably have a technical consultant for the LDL as well, but that position was not listed or posted for contact. Appendix C: LOUIS and LDL Staff Organizational Chart Running Head: Evaluation of the LOUISiana Digital Library 6 Mission and Vision statements The LDL Mission and Vision Statements are an extension of the LOUIS Mission and Vision Statements, which clarifies that it will continuously operate all aspects of the Louisiana Online University System in order to “provide library automation services; provide access to and delivery of electronic information; provide a network of training opportunities for library staff; promote cooperation and communication among multi-type libraries; research and implement new information technologies; and maximize the purchasing power of Louisiana academic libraries” (About LOUIS, 2013). The vision statement focuses on the collaborative effort of the twenty-plus libraries and repositories around the state to use their combined energies to provide as much access to the collections as possible with the use of updated technologies and consistent staff communications. Target Audience According to the LDL website, the target audience is rather immense. There is no membership or monetary charge required to search and view the digitized collections; the website maintains the LDL can be used “by anyone with access to the internet and an interest in the materials” (About the LOUISiana Digital Library, 2013). Provided services The catalog is detailed, allowing the user to browse through such filters as topic, housing institution, format, location of record creation, time of record creation, and most importantly, title of record. The user is allowed to browse through hundreds of thousands of scanned items. Contact information (such as links to email services and telephone numbers) is readily available under each piece of the collection, whether it is to report technological issues to the LDL staff or to further inquire about the piece being viewed. Running Head: Evaluation of the LOUISiana Digital Library 7 Record acquisition There are twenty-two libraries and repositories across the state of Louisiana to supply records from their individual collections. This partnership between the LDL (DLAs) and the liaison members of LOUIS (LCAs) is the agreement that the digitized records are sent to the LDL site and returned to the record’s original site after the digitization process (About the LOUISiana Digital Library, 2013). Record conservation The server CONTENT.dm is the LDL’s choice to host their collection. Users can stream content using the Network Infrastructure and Research Enablement software, which hosts multimedia records such as photographs, scans, music, and video. Backups of records are created during the scanning process and stored on a separate hard drive in the Frey Computer Services site. New server and software options are consistently researched in order to keep up with the advancement of archiving and records technology (Service Description, Responsibilities, and Commitments, 2012). Marketing The National Endowment for the Arts called the LDL "one of the best online resources for education in the humanities" (LOUISiana Digital Library selected by NEH, 2008), which is one of the biggest national honors. While the LDL itself has no slogan, LOUIS states on their home page to “Communicate, Cooperate, Collaborate”, which is a fairly accurate reflection of the purpose of the LDL. The LDL runs a Facebook page, but it hasn’t been updated since September 2010 (LOUISiana Digital Library, 2013). Running Head: Evaluation of the LOUISiana Digital Library 8 Standout feature The most attractive feature of the LDL is the thorough organization and extensive content of the metadata. Appendix D provides a breakdown of an example, by searching the Geographic Focus category in Philadelphia, PA and following the search properties. Appendix D: LDL Catalog Browsing Example Running Head: Evaluation of the LOUISiana Digital Library 9 Noteworthy mentions According to the 2012 Service Description, the libraries and repositories are considered members and treated as such with guidelines and membership dues. If there is no interaction with the LDL for a year, the membership is terminated and the collection removed from the LDL catalog. Strengths and weaknesses STRENGTHS WEAKNESSES Encourages intense and thorough communication by the very nature of its functionality. Charges the libraries and repositories in the network, whom are supplying their collections, membership dues and removes the collection if the original repository is no longer a member. Maintains a user-friendly database for the vast amount of collections and is very clear on how the collection is organized. Relies on the libraries and repositories to contribute the descriptive text, leading to possible inconsistencies in organization. Opportunities and Threats OPPORTUNITIES THREATS The physical storage repository is located in the computer services center of the main state university, ensuring its safety as a professional environment. The LDL’s physical storage repository is located in a hotbed of turbulent weather, while the main storage of digital records and backup of digital records are run at the same repository. The LDL claims to be on top of researching technologies by attending conferences and maintaining a relationship with the Online Computer Library Center. There is a lot of reliance on one organization to help keep up with technologies, there doesn’t seem to be much more outside collaboration than the OCLC, which runs the risk of not considering other viewpoints of where the future could considerably lead. Running Head: Evaluation of the LOUISiana Digital Library 10 Conclusion The LOUISiana Digital Library is the fruition of a fantastic idea: embody the spirit of records, which are ultimately the representation of society, by inviting the local archives and records community to share what they have guarded for years. The unfortunate side effect of implementing such an ideal, though, is the disconnect between the projects and the availability of resources. There was no indication of what it took to work with the LDL beyond the membership dues. That may make user access more open, but it has to exist on a delicate agreement that the libraries and repositories of Louisiana will let this organization digitize their collections in the hopes that a user will contact them and use their services. Otherwise, the idea seems to work. The LDL’s use of the Content.DM server holds up the records well and has a collection so diverse that they had to be categorized in several different ways, which made the site that much more user-friendly. The National Endowment for the Arts was right to honor the LDL for its educational value, and the use of the Computing Services Center on the campus of Louisiana’s largest state university seems to provide the staff a sturdy place to work from. However, if they were to market beyond the little they do now, it might encourage more libraries and repositories to share their collections and partner with the LDL, as well as attract more users to the site. The interest in storage technology is admirable, but the lack of interest in their social media presence might hurt the LDL in the long run. Running Head: Evaluation of the LOUISiana Digital Library 11 Reference List LOUIS. (2013). About LOUIS. The Louisiana Library Network. Retrieved from https://sites01.lsu.edu/wp/louis/about/ LOUIS. (2013). Digital Library Administrators. The Louisiana Library Network. Retrieved from https://sites01.lsu.edu/wp/louis/contacts_diglib/ LOUIS. (2008). LOUISiana Digital Library selected by NEH. The Louisiana Library Network. Retrieved from http://appl015.lsu.edu/ocsweb/louishome.nsf/$Content/LOUISiana+Digital+Library+sele cted+by+NEH+?OpenDocument LOUISiana Digital Library. (2013). About the LOUISiana Digital Library. The Louisiana Library Network. Retrieved from http://www.louisianadigitallibrary.org/index.php?browseby=about LOUISiana Digital Library. (2012). Service Description, Responsibilities, and Commitments. The Louisiana Library Network. Retrieved from https://sites01.lsu.edu/wp/louis/files/2011/11/Memorandum_of_Understanding.pdf