Scope of Work
Fiber Connection
Kabul Afghanistan
General Requirements
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The ISP should have experience in Fiber with Afghan Telecom
The ISP should have a fully functional Customer Service Center in Kabul in case of emergency which
should be operational 24 hours.
The ISP should provide minimum of 99% uptime. Downtime will be calculated (Total Time – Down Time)
X 100 / Total time
The response time for attending the faults should be less than an hour after they are reported to the Service
Provider.
If the fault takes more than four hours the vendor should provide a temporary solution.
Our subnet should be on a separate VLAN due to security reasons.
Maintenance & Operation, Site Visits and etc will be on ISP cost (IRD won’t pay any charges).
Delivery and Installation period: 3 workings days.
Specific Requirements
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Provide us dedicated connection from their backbone provider.
The Fiber connection should have Satellite (VSAT) backup link.
Automated failover from Fiber to backup link.
The ISP should provide online/live bandwidth monitoring system like MRTG or something similar.
Latency should be less than 300 msec from router port to peering point (US End)
The connection from ISP to Ministries can be Fiber or Microwave technology using ISP’s equipment.
Trace route to google.com should not exceed 12 hops.
Provide NS and DNS servers.
Bandwidth is as follows
o 5Mbps down/5Mbps up 100% CIR (Fiber).
Provide us with Subnet /29 (5 usable public IP).
Connection Location is IRD-KFZ Shashdrak, Kabul Afghanistan
Equipment’s
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Fiber Cable or Microwave or ISP recommended equipment.
Install Deliverable
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Location for the Fiber connection is IRD-KFZ Kabul Office , Shashdarak Kabul Afghanistan
Provide online MRTG reporting of the bandwidth usage separate for each connection and a general for all
connections.
Standards should be followed in installation of the cable from antenna to the router. Outdoor cable covered
by plastic pipe.
The equipment’s should be grounded with proper grounding system
Final Presentation
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Provided connection will be tested with various tools (bandwidth monitor, traffic monitor, due meter,
MRTG and etc.).
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Uptime and downtime will be tested using ping (ICMP) to different servers at US (google.com and
yahoo.com).
Packet loss shall not exceed 0%.
HTTP traffic should be stable and will be tested with Skype, Youtube and other tools.
Other conditions
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IRD has to be informed 24 hours prior to any kinds of maintenance, satellite interference or any other
disruption.
IRD has to be informed 1 month advance before changing of public IP’s.
The ISP can change the public IP’s only if has IRD-KFZ approval.