Important Job Application Information
Thank you for your interest in NHS Tayside vacancies
Please see below Job Description / Specification and General Conditions of Service
Your Application Form must be completed in full. Please note copies of Curriculum Vitae,
Qualifications and Course Certificates will not be accepted at this stage.
Please return your completed Application Form to recruitment.tayside@nhs.net (quoting the
vacancy reference number in the subject box) or to the postal address given on the General
Conditions of Service.
All completed applications are held in Human Resources until the closing date. After the closing
date a panel will meet to prepare an interview shortlist. Once this decision has been made, all
shortlisted applicants will be emailed to invite them to attend for interview. It is important that you
check your emails regularly.
This process takes approximately 6 weeks. Therefore, if you have not been contacted regarding
interview within 6 weeks of the closing date, your application has been unsuccessful and you will
receive no further correspondence from Human Resources.
ADDITIONAL INFORMATION:Find out more about living and working in Tayside at:
www.dundeecity.gov.uk
www.angus.gov.uk
www.pkc.gov.uk
NHS TAYSIDE - AGENDA FOR CHANGE
JOB DESCRIPTION
1 JOB IDENTIFICATION
Job Title
Health Care Assistant
Department(s)/Loca
tion
Outpatient Department
Number of Job
Holders
2.
JOB PURPOSE
As part of a multidisciplinary team the post holder will carry out routine individual care
duties for patients, clients, carers and relatives in support of and supervised by a registered
nurse. Carry out assigned duties to maintain hygiene, order and safety within the
environment specified in Section 4 below.
3.
ORGANISATIONAL POSITION
Senior Charge Nurse
Charge Nurse
Registered Nurse
Healthcare Support Worker
Health Care Assistant (Postholder)
4.
SCOPE AND RANGE
To provide a high quality, safe and supportive environment in order to care for patients
within the Outpatient Department to meet identified care needs.
Environment of Care


Angus outpatients
Outpatient setting across Tayside as required
To include:

Budgetary responsibilities (supplies ordering, petty cash, patient’s valuables, use of
equipment)

Participate in the promotion of health education to patients under supervision of a
Registered Nurse
You will be required to achieve the mandatory Induction standards for Healthcare Support
Workers in Scotland and to comply with the Code of Conduct throughout your
employment.
5.
MAIN DUTIES / RESPONSIBILITIES
Induction Standards & Code of Conduct
Your performance must comply with the national “Mandatory Induction Standards for
Healthcare Support Workers” 2009; and with the Code of Conduct for Healthcare Support
Workers.

Care Delivery
1.
Carry out assigned tasks in delivering and supporting patient care under the direction of
a registered nurse or deputy to ensure delivery of a high quality of patient care and
ensuring environment is fit for delivering this care using established cleaning systems
2.
Co-operate with and maintain good relationships with other disciplines that are
attending and treating clients to maximise care
3.
Maintain good relationships and an emphatic approach to clients’ carers and relatives
and refer them to a registered nurse for any questions they may have on the clients’
condition or for any suggestions or complaints that they wish to raise
4.
Report observed changes in the clients’ physical / psychological needs and participate
in maintaining accurate and up-to-date records to ensure effective communication
5.
Assist under the supervision of the Registered Nurse in a variety of clinical procedures
eg Biopsies and Ear suctioning

Health & Safety
6.
Work within NHS Tayside policies and procedures to ensure maintenance of safe
working practices for patients and colleagues
7.
Actively participate in all aspects of Risk Assessment under the guidance/supervision of
the Senior Charge Nurse or deputy

Resource Utilisation
8.
Adhere to NHS Tayside procedures re use of supplies and equipment in order to
promote the effective and efficient use of resources
9.
Maintain stock levels of supplies to support the smooth running of the area as required,
Linen, Fast Aid Supplies and stores

Education
10. Participate in personal / career development plan to maintain skills and develop
personal growth in order to maximise contribution to service delivery
11. Be prepared or demonstrate willingness to undertake further training as maybe required
to meet the needs of current and future service provision, eg Cleanliness Champion
Pack

Quality
12. Acknowledge the diversity of individuals respecting their rights, privacy and
confidentiality
13. Be aware of current developments and changes that are taking place within the patient
care environment in response to research evidence. Participate under supervision in
audits and be aware of clinical governance issues
14. Assist in the review and development of Patient Information leaflets as required
6.
COMMUNICATIONS AND RELATIONISHIPS
Establish and maintain relationships based on mutual respect communicating on a regular
basis with the patient / relatives / multidisciplinary team and external agencies (where
appropriate) involved in the provision of care.
7.
KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB
SVQII or recognised equivalent in healthcare (or willingness to work / working towards) or
equivalent work experience working in a caring environment / role
Ability to work with people and as part of a multidisciplinary team with minimal
supervision
Effective written and verbal communication skills
Ability to carry out assigned tasks effectively in a busy environment
8.
SYSTEMS AND EQUIPMENT
Moving & Handling
Mechanical aids (eg hoists, ambulifts)
General manual handling aids (eg slide aids)
Wheelchairs / walking aids
Pressure relieving equipment
Fire evacuation equipment
Plinths
Information Technology
Pleasant telephone manner
Telephone Paging System
Computer literate, desirable, eg Intranet, E-mail, Central Vision, etc
Maintenance of patient records
Near Patient testing
Cryotherapy Equipment
Patient Monitoring Equipment
Assisting with biopsies
Assisting with fine needle aspiration
Carry out Venepuncture
Carry out ECG
Medical Devices
Handling and preparation of surgical Instruments
Handling and maintenance of Rigid and Flexible Endoscopes
Examination equipment, eg Auroscopes
Maintenance and simple repair of Hearing Aid devices
Setting up of Video monitoring equipment
Responsibility For Records Management
All records created in the course of the business of NHS Tayside are corporate records and are
public records under the terms of the Public Records (Scotland) Act 1937. This includes email
messages and other electronic records. It is your responsibility to ensure that you keep
appropriate records of your work in NHS Tayside and manage those records in keeping with the
NHS Tayside Records Management Policy and with any guidance produced by NHS Tayside
specific to your employment.
9.
PHYSICAL DEMANDS OF THE JOB
Physical Skills: Several times per shift
Skills to safely manoeuvre wheelchairs, trolleys and other test equipment
Assist with minor surgery
Assisting medical staff with a range of procedures
Application of simple dressings
Removal of wound dressings
Application of topical anaesthetic cream
Application of tubigrip / compression stockings
Application of scalp treatments
Venepuncture
Physical Demands: Several times per shift
Patient movement with use of mechanical aides, manoeuvre patients
Push wheelchairs
Stand / walking for the majority of shift
Having to talk in aloud voice to communicate with hearing impaired patients
Mental Demands: Several times per shift
Concentration required when undertaking personal care for patients
Concentration may be required when observing patient behaviours which may be
unpredictable
Emotional Demands: Several times per shift
Communicating with distressed / anxious / worried / complaining patients / relatives
Caring for patients following receipt of bad news
Dealing with patients with severely challenging behaviour, both mental or physical
Communicating with sensory impaired people
Supporting patients with altered body image
Caring for children/young adults in an adult environment
Working Conditions: Several times per shift
Exposure to body fluids, ie urine when testing
Exposure to potentially infected / infectious materials and patients
Exposure to verbal aggression
Exposure to physically aggressive behaviour
10.
DECISIONS AND JUDGEMENTS
Assignment of work will be by the Registered Nurse / Team
Work review and formal appraisal of performance will be carried out by the designated
registered nurse
Planning order of work
Acknowledging changes in patients conditions, work or care environment and reporting to
the registered nurse or appropriate other healthcare individual
11.
MOST CHALLENGING / DIFFICULT PARTS OF THE JOB
Managing competing demands on time
Ensuring patient safety at all times
12.
JOB DESCRIPTION AGREEMENT
The job description will need to be signed off using the attached sheet by each postholder to
whom the job description applies.
PERSON SPECIFICATION
POST REFERENCE NUMBER
D/LR/114/15
JOB TITLE/BAND:
PART-TIME HEALTHCARE ASSISTANT, BAND 2
LOCATION:
SRTC OUTPATIENTS, STRACATHRO HOSPITAL
Criteria
Essential
Experience
Qualifications
Knowledge and
Skills
Personal Qualities
Other
Good standard of education.
Must be prepared to undertake all
mandatory training.
Must be prepared to undertake
further patient care training as
required by the service.
Good verbal and written
communication skills
Team worker
Confidentiality
Good interpersonal skills
Flexible approach to the needs of
the department/service
Able to Work Flexible Hours As
Service Requires
Ability to travel across Angus
Desirable
Previous Outpatient Experience
Previous experience of working in a
healthcare setting
Previous ENT Experience
Previous Dermatology Experience
Previous Ophthalmology Experience
Previous Surgical Experience
Previous Orthopaedic Experience
SVQ 2 in Healthcare
Healthcare Academy
Ability to work unsupervised
Ability to work using own initiative
Car Driver
General Conditions of Service
POST REF NO:
D/LR/114/15
JOB TITLE/GRADE:
PART-TIME HEALTHCARE ASSISTANT, BAND 2
LOCATION:
SRTC OUTPATIENTS, STRACATHRO HOSPITAL
Conditions of Service
Remuneration
Hours of Duty
Superannuation
The terms and conditions of service for this post are those
determined by the NHS Staff Council.
The current salary scale for the post is £15,358 to £18,103 per
annum (pro rata for part-time staff). Placing on the scale on
appointment is normally at the minimum but may be higher
subject to verification of previous relevant service.
Salary is paid monthly by Bank Credit Transfer.
The hours of the post are 32 hours per week.
Start and finish times will be determined by the needs of the
service.
Membership of the NHS Superannuation Scheme is not
compulsory but is open to all staff between the ages of 16 and
70 (65 in some instances).
The contributions paid are a percentage of superannuable pay,
which is essentially basic pay excluding, for example, overtime
or travelling expenses.
Contribution rates with effect from 01.04.15 are as follows:
Annual Pensionable Pay
(Full-time equivalent)
Up to £15,828
£15,829 to £21,601
£21,602 to £27,089
£27,090 to £49,967
£49,968 to £71,337
£71,338 to £111,376
£111,377 and over
Annual Leave
Contribution
5.2%
5.8%
7.3%
9.5%
12.7%
13.7%
14.7%
Contributions are subject to tax relief and reduced National
Insurance contributions. NHS Tayside also makes a substantial
contribution towards scheme benefits – currently around 14% of
basic pay.
On appointment = 27 days (pro rata for part-time Staff) or 5.4
weeks per year.
After 5 years aggregated service = 29 days (pro rata for part-time
staff) or 5.8 weeks per year.
After 10 years aggregated service = 33 days (pro rata for parttime staff) or 6.6 weeks per year.
References
Public Holidays = 8 days (pro rata for part-time staff) or 1.6
weeks per year.
All offers of appointment are subject to receipt of two satisfactory
references.
Occupational Health
Clearance
All offers of appointment to new entrants to the National Health
Service are subject to a medical examination. Medical
examinations are arranged and undertaken by the Occupational
Health and Safety Advisory Service (OHSAS).
Rehabilitation of
Offenders Act 1974
(Exclusions and
Exceptions) (Scotland)
Order 2003
All current or spent criminal convictions, cautions, warnings or
any case pending must be disclosed prior to commencing in
employment as detailed on the application form.
Disclosure Scotland
Immigration, Asylum and
Nationality Act 2006
Please note that having a conviction will not automatically debar
you from obtaining employment with NHS Tayside. Careful
consideration will be given to the relevance of the offence to the
particular post in question. However, if you are appointed, and it
is found that you did not reveal a previous conviction your
employment may be terminated.
The successful applicant will be required to become a member of
the Protecting Vulnerable Groups Scheme (PVG) in respect of
regulated work with protected adults and regulated work with
children.
It is a criminal offence for an employer to employ anyone who
does not have permission to live or work in the UK.
Shortlisted applicants will be asked to produce specific original
documentation at interview e.g. Passport, or full birth certificate
together with an official document giving the applicants
permanent National Insurance Number and name issued by a
Government Agency or a previous employer, as well as
photocopies of these documents.
Professional Registration/ New entrants to NHS Tayside will be required to achieve the
Induction Standards &
mandatory Induction Standards for Healthcare Support Workers
Code of Conduct
(HCSWs) in Scotland and comply with the Code of Conduct for
HCSWs throughout your employment.
Internal candidates will be required to comply with the Code of
Conduct for HCSWs.
Smoking Policy
NHS Tayside operates a No Smoking Policy and smoking
is prohibited within NHS premises and grounds.
Applications
Completed forms should be returned to:
recruitment.tayside@nhs.net quoting the job reference in the
subject line
or
to Human Resources Directorate, NHS Tayside, Level 9,
Ninewells Hospital, Dundee DD1 9SY
By closing date of Friday 2nd October 2015