Job Reference Number…………………………………
Important Job Application Information
Thank you for your interest in NHS Tayside vacancies
Please find attached the full job pack:
Job Description
General Conditions of Service
Personal Specification
Your Application Form must be completed in full. Please note copies of Curriculum Vitae,
Qualifications and Course Certificates will not be accepted at this stage.
Please return your completed Application Form to recruitment.tayside@nhs.net (quoting the
vacancy reference number in the subject box) or to the postal address given on the General
Conditions of Service.
All completed applications are held in Human Resources until the closing date. After the
closing date a panel will meet to prepare an interview shortlist. Once this decision has
been made, all shortlisted applicants will be emailed to invite them to attend for interview.
It is important that you check your emails regularly.
This process takes approximately 6 weeks. Therefore, if you have not been contacted
regarding interview within 6 weeks of the closing date, your application has been
unsuccessful and you will receive no further correspondence from Human Resources.
ADDITIONAL INFORMATION:Current vacancies may be viewed on-line at www.jobs.scot.nhs.uk
Find out more about living and working in Tayside at:
www.dundeecity.gov.uk
www.angus.gov.uk
www.pkc.gov.uk
Job Reference Number…………………………………
NHS TAYSIDE – AGENDA FOR CHANGE
JOB DESCRIPTION
1. JOB IDENTIFICATION
Job Title
Ward Assistant (Band 2)
Department(s)/Locati POA
on
(Garry/Tummel/Leven)
Number
of
Job 3
Holders
MRH
2. JOB PURPOSE
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To provide routine administration services to the nursing/clinical staff on the
ward.
Handling of patient funds as directed by the Registered Nurse and in
accordance with the policy.
The Ward Assistant is an essential part of the ward team, helping to
streamline the work of the ward, as required.
The Ward Assistant must be able to work using their own initiative and deal
effectively with a wide range of administrative duties.
Induction Standards & Code of Conduct
Your performance must comply with the national “Mandatory Induction
Standards for Healthcare Support Workers” 2009; and with the Code of Conduct
for Healthcare Support Workers.
3. ORGANISATIONAL POSITION
Senior Charge Nurse (SCN)
Charge Nurse (CN)
Senior Staff Nurse (SSN)
This post
Job Reference Number…………………………………
4. SCOPE AND RANGE
To provide administrative support, basic clinical aid and housekeeping duties for
the nursing/clinical staff in one of the following areas within Psychiatry of Old
Age, Murray Royal Hospital
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Garry
Tummel
Leven
Day care Services
Responsible for the ordering and storage of office stationery, sundries and
clinical stores. Assists with the day-to-day upkeep and maintenance of
equipment/facilities as per guidelines, reporting faults and repairs as required.
5.
MAIN DUTIES/RESPONSIBILITIES – At the discretion of the Senior Charge Nurse, duties
may include:
Administration/Clerical
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Answer the telephone, receive, record and transmit messages accurately.
Respond to patients’ enquiries.
Ensure confidentiality is maintained, adhering to NHS Tayside policies.
Check patients’ valuables with trained staff.
Maintain stock levels of supplies to support the smooth running of the area as
required – stationery and clinical stores.
Assist the Nurse in Charge to acquire cover for shifts at short notice by
telephoning the Nurse Bank Office and staff at home.
Data entry from manual and computer systems. Duties may include ensuring
data is entered in ward database, SSTS and nurse bank system, assisting in
the collation of information for audits, using Topas system to check
admissions/discharges/patient information for their admission, ensuring
adherence to Data Protection legislation and NHS Tayside policies.
Using the computer to generate notices, labels and signs, ward documents
and letters.
Photocopying, faxing and mailing documentation, e.g. printing out and
making up educational packs for teaching sessions and ensuring supplies are
maintained.
Reporting any defects in equipment, furnishings or fittings to the Nurse in
Charge and/or Estates Department/Medical Physics.
Liaise with and run errands to other departments e.g. cashier, pharmacy,
estates, catering, medical records.
Deal with patient/client, relatives and visitor queries.
Arranging transport for patients, e.g. voluntary drivers, SAS.
Prepare nursing documents in advance of patient admissions.
Job Reference Number…………………………………
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Maintaining patients’ casenotes ensuring all relevant documentation is filed
appropriately as per standards set by Medical Records and casenote folders
kept in a good state of repair.
Filing of report forms in the casenotes.
Provide assistance in other areas when the Ward Assistant is absent
Audit
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Assist in the collation of information for audits.
Health and Safety
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Work within NHS Tayside policies and procedures to ensure maintenance of
safe, secure and hygienic working practices, with regard to self,
patients/clients, relatives, colleagues and the general public.
Assist with maintaining a safe ward environment and reporting any faults
timeously.
Professional Ethics
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Respect individuality, values, cultures and religious diversity of patients and
staff and contribute to the provision of a service to meet these needs.
Maintain confidentiality of staff and patient information as per NHS Tayside
Guidelines.
Personal Development
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Participate in appraisal and contribute to the development of an appropriate
personal development plan.
Attend mandatory training sessions, e.g. Fire Lectures, Moving and Handling
update.
General Ward/Housekeeping
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Making of unoccupied beds when necessary.
Prepare bed area in preparation of patient admissions
Participate in allocated daily/weekly cleaning and cleaning of unoccupied
beds/bed spaces.
Assist with the preparation and serving of drinks and snacks for patients and
relatives when necessary.
Distribution and collection of patient menu cards.
Maintain tidiness of cupboards within clinical area.
Clinical Governance, Quality and Standards
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Comply and ensure staff compliance with all relevant NHS Tayside and local
policies and procedures including those relating to Health & Safety, Risk
Management, Confidentiality of Information, Infection Control, Safe and
Job Reference Number…………………………………
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Secure Handling of Medicines, Moving and Handling, Lone Working Policy
and Fire Orders.
Work within Clinical Governance Guidelines.
Exercise good personal time management.
Accurately recording sickness and annual leave and advising nursing staff as
appropriate.
6. COMMUNICATIONS AND RELATIONSHIP
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Effective use of verbal, non-verbal, electronic and written communication
Effective telephone and customer care skills
Communicate with multi-disciplinary team
Use empathy and understanding when dealing with distressed/anxious
patients, carers and relatives.
7. KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB
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Basic computer and word processing skills
Organisation/administration skills
Willingness to work towards ECDL (European Computer Driving Licence)
Risk assessment and infection control training
Violence and aggression training
Effective communication skills
Ability to work with people and as part of a multi-disciplinary team
Ability to carry out assigned tasks effectively in a busy environment
Knowledge of Tayside policies, procedures and practices which are
associated with the job
Awareness of data protection legislation
8. SYSTEMS AND EQUIPMENT
Moving and Handling
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Move and store patient records and documentation
Move and store boxes of supplies and provisions
Information Technology
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Computer programmes, e.g. TOPAS, SSTS
Utilise phone and pager systems
Enter data on manual or electronic systems
FAX
Photocopier
Job Reference Number…………………………………
Near Patient Contact
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Obtaining personal details for administration purposes
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Serving meals and drinks (occasionally)
Cleaning, making and changing trolleys/beds/linen (occasionally)
Responsibility For Records Management
All records created in the course of the business of NHS Tayside are corporate
records and are public records under the terms of the Public Records (Scotland)
Act 1937. This includes email messages and other electronic records. It is your
responsibility to ensure that you keep appropriate records of your work in NHS
Tayside and manage those records in keeping with the NHS Tayside Records
Management Policy and with any guidance produced by NHS Tayside specific to
your employment.
9. PHYSICAL DEMANDS OF THE JOB
Physical Skills:
Skills to safely manoeuvre wheelchairs, trolleys, beds and other equipment
Physical Demands:
Lifting and manoeuvring boxes of stores/provisions
Carrying patient records
Entering electronic or written data
Sitting at VDU computer station
Walking or standing most of the shift
Pushing meal trolleys
Mental Demands:
Concentration required whilst undertaking administrative duties
Working within a busy environment subject to frequent interruptions
Unpredictable ward/clinic activity
Emotional Demands:
Communicating with distressed/anxious/worried patients/relatives
Dealing with patient and/or relatives who occasionally display aggressive
behaviour
Working Conditions:
Exposure to verbal aggression (occasional)
Exposure to physically aggressive behaviour (occasional)
Job Reference Number…………………………………
Exposure to high volume of staff and patient noise
10. DECISIONS AND JUDGEMENTS
Assignment and supervision of work will be by the Senior Nurse on duty.
Planning and prioritisation order of own work.
Work review and formal appraisal of performance will be carried out by the Senior Nurse
11. MOST CHALLENGING/DIFFICULT PARTS OF THE JOB
Managing competing demands on time within a busy environment.
Provide assistance in other areas when the Ward Assistant is absent.
Ensuring patient safety at all times.
Job Reference Number…………………………………
POST REF NO:
P/ER/81A
JOB TITLE/BAND:
Ward Assistant, Band 2
LOCATION:
Psychiatry of Old Age, Murray Royal Hospital
HOURS:
18.75 per week
CRITERIA
ESSENTIAL
DESIRABLE
EXPERIENCE:
Basic admin skills, e.g standard
keyboard and word processing skills,
filing, using fax, photocopier, etc.
Hospital/care setting
experience
Experience working with people
with dementia
Willing and motivated to
develop skills through training
QUALIFICATIONS:
(Training; Research;
Publications)
Managing difficult and challenging
situations/people
Organisational and administrative
skills
Personal safety training
Customer care training
ECDL or other IT qualifications
Use of IT packages
KNOWLEDGE &
SKILLS:
Ability to monitor and maintain
stock levels
Knowledge of
database/spreadsheets
PERSONAL QUALITIES:
OTHER:
Good interpersonal/communication
skills
Show initiative and able to prioritise
workload
Sensitive and discreet
Consistent, thorough and reliable
Flexible
Excellent timekeeper
Calm nature
Willingness to participate in personal
development
Ability to express considered
opinion
Ability to travel across locality
Job Reference Number…………………………………
General Conditions of Service
POST REF NO:
P/ER/81A
JOB TITLE/GRADE:
Ward Assistant, Band 2
LOCATION:
Psychiatry of Old Age, Murray Royal Hospital
Conditions of Service
Remuneration
The terms and conditions of service for this post are those
determined by the NHS Staff Council.
The current salary scale for the post is £14,653 to £17,425 per
annum (pro rata for part-time staff). Placing on the scale on
appointment is normally at the minimum but may be higher
subject to verification of previous relevant service.
*Pay points under £21,000 will receive an additional non-
consolidated non-pensionable sum to raise basic pay by a total
of £250 pro rata for part-time staff. This addition will be divided
into 12 equal monthly payments, will cease on 31 March 2014
and will be noted separately on payslips
Hours of Duty
Salary is paid monthly by Bank Credit Transfer.
The hours of the post are 18.75 per week.
This is a fixed term / secondment post until October 2014 as
a result of organisational change.
*Internal applicants: Written approval must be sought from your
line manager prior to applying for this secondment. You will be
required to bring this if shortlisted for interview.
Superannuation
Start and finish times will be determined by the needs of the
service.
Membership of the NHS Superannuation Scheme is not
compulsory but is open to all staff between the ages of 16 and
70 (65 in some instances).
The contributions paid are a percentage of superannuable pay,
which is essentially basic pay excluding, for example, overtime
or travelling expenses.
Contribution rates with effect from 01.04.13 are as follows:
Annual Pensionable Pay
(Full-time equivalent)
Up to £15,278
£15,279 to £21,175
£21,176 to £26,557
£26,558 to £48,982
£48,983 to £69,931
£69,932 to £110,273
£110,274 and over
Contribution
5%
5.3%
6.8%
9.0%
11.3%
12.3%
13.3%
Job Reference Number…………………………………
Annual Leave
Contributions are subject to tax relief and reduced National
Insurance contributions. NHS Tayside also makes a substantial
contribution towards scheme benefits – currently around 14% of
basic pay.
On appointment = 27 days (pro rata for part-time Staff) or 5.4
weeks per year.
After 5 years aggregated service = 29 days (pro rata for part-time
staff) or 5.8 weeks per year
After 10 years aggregated service = 33 days (pro rata for parttime staff) or 6.6 weeks per year
References
Occupational Health
Clearance
Rehabilitation of
Offenders Act 1974
(Exclusions and
Exceptions) (Scotland)
Order 2003
Disclosure Scotland
Immigration, Asylum and
Nationality Act 2006
Public Holidays = 8 days (pro rata for part-time staff) or 1.6
weeks per year
All offers of appointment are subject to receipt of two satisfactory
references
All offers of appointment to new entrants to the National Health
Service are subject to a medical examination. Medical
examinations are arranged and undertaken by the Occupational
Health and Safety Advisory Service (OHSAS).
All current or spent criminal convictions, cautions, warnings or
any case pending must be disclosed prior to commencing in
employment as detailed on the application form.
Please note that having a conviction will not automatically debar
you from obtaining employment with NHS Tayside. Careful
consideration will be given to the relevance of the offence to the
particular post in question. However, if you are appointed, and it
is found that you did not reveal a previous conviction your
employment may be terminated.
The successful applicant will be required to become a member of
the Protecting Vulnerable Groups Scheme (PVG) in respect of
regulated work with protected adults.
It is a criminal offence for an employer to employ anyone who
does not have permission to live or work in the UK.
Shortlisted applicants will be asked to produce specific original
documentation at interview e.g. Passport, or full birth certificate
together with an official document giving the applicants
permanent National Insurance Number and name issued by a
Government Agency or a previous employer, as well as
photocopies of these documents.
Professional Registration/ New entrants to NHS Tayside will be required to achieve the
Induction Standards & Codemandatory Induction Standards for Healthcare Support Workers
of Conduct
(HCSWs) in Scotland and comply with the Code of Conduct for
HCSWs throughout your employment.
Internal candidates will be required to comply with the Code of
Conduct for HCSWs
Smoking Policy
Smoking is prohibited within NHS premises and grounds.
Applications
Completed forms should be returned to:
recruitment.tayside@nhs.net quoting the job reference in
Job Reference Number…………………………………
the subject line
or Human Resources, Management Offices, Perth Royal
Infirmary, Taymount Terrace, Perth PH1 1NX
By closing date of Friday 15 November 2013