Job Description and Selection Criteria Job Title Business Intelligence Coordinator Job Reference Number Classification Executive Level 1 Salary Range $85,040 - $94,074 per annum Job Opportunity Ongoing - Full time Reports to Manager Information Management and Technology Location Melbourne Identified Position No Contact Officer Paul Tilig Closing Date 11 August 2011 Environment The Australian Skills Quality Authority’s (ASQA) vision is that students, employers and governments have full confidence in the quality of vocational education and training outcomes delivered by Australian registered training organisations. ASQA has been established as a national regulator as the result of the Council of Australian Governments’ (COAG) commitment to nationally consistent regulation of the vocational education and training (VET) sector. ASQA is responsible for the registration of training organisations and accreditation of VET courses to ensure nationally approved quality standards are met. ASQA regulates in accordance with the standards and requirements of the Australian Quality Training Framework (AQTF) and the Standards for Accredited Courses. ASQA is professional and forward looking, and committed to a culture of quality management assuring both the quality of VET through national regulation and to the improvement in the quality of VET outcomes. ASQA supports and promotes a strong team culture; a safe, healthy and happy workplace; and sharing of knowledge. ASQA celebrates diversity and values work life balance. Additional information about ASQA, and our pay and conditions of employment, are available from our website www.asqa.gov.au July 2011 Page 1 of 3 The Job ASQA is looking for people who have initiative, a commitment to excellence, strong analytical and problem solving capabilities, an ability to think conceptually as well as creatively, the capacity to communicate effectively with stakeholders, and to work within a team environment. The Business Intelligence Coordinator will deliver both ad hoc and structured business intelligence services to ASQA’s business users. The position is located in Melbourne There may be a requirement to undertake interstate travel. The position is an Executive Level 1 and there are a range of tasks and duties for the position including, but not exclusive to, the following: Develop SQL queries to extract data from ASQA’s business systems in response to ad hoc service requests Develop information and data presentation facilities for controlled publication of regular statistical and high value reports for self-service delivery to a range of internal and external users Plan for, establish and manage ASQA’s business intelligence delivery model so that it is engineered to meet ASQA’s evolving organisational maturity Derive and maintain documentation covering ASQA’s Information Architecture associated with the business systems as data sources including ASQA’s Regulatory Management System, the National Training Information Service (NTIS) and its replacement system, training.gov.au (TGA) Develop relationships with source system owners and facilities managers as resources to inform an understanding of ASQA’s Information Architecture and to ensure the continued smooth operation of ASQA’s business intelligence architecture Take initiatives to provide accurate reporting through identifying and controlling data quality pertaining to the source systems, and to deliver quality control of ASQA’s business intelligence architecture. Selection Criteria 1. Ability to understand large and complex data sets and database schema 2. Demonstrated knowledge and experience in the use of systems and tools for data extraction, storage and presentation, in particular Microsoft Excel, Microsoft Access and SQL 3. Experience gathering relevant information systematically, analysing statistical data and identifying key issues patterns and trends 4. Knowledge of statistical information presentation techniques and the ability to use these to communicate and present statistical data to a variety of target audiences 5. An understanding of alternative business intelligence technologies and their relevance to a comparable-sized organisation 6. Highly developed interpersonal, written and oral communication skills as demonstrated by experience in communicating with and presenting to both business and information technology stakeholders July 2011 Page 2 of 3 7. Demonstrated ability to work in a team environment with limited direction to manage multiple conflicting priorities, meet deadlines, exercise professional judgement in a constructive manner and deliver high quality results within required timeframes in a complex, sometimes ambiguous and dynamic environment. Our people demonstrate behaviours consistent with the APS Code of Conduct, uphold the APS values, and proactively take responsibility for their actions and are committed to workplace diversity, occupational health and safety and employee participation principles and have appropriate cross-cultural sensitivities. To Apply Applicants should address the selection criteria (maximum of 300 words per criterion), provide a current curriculum vitae and include the name and contact number of at least two (2) referees. , For assistance addressing the selection criteria you may wish to refer to ‘Cracking the Code: How to Apply for Jobs in the Australian Public Service’. This may be found at http://www.apsc.gov.au/publications07/crackingthecode.htm . For more information about the position please contact Paul Tillig, telephone (03) 9954 2511. To apply please email Human.Resources@asqa.gov.au July 2011 Page 3 of 3