Anxious?
Low in mood?
Stressed?
Ring
Northumberland Psychological
Wellbeing Service
Talk To Us
For more information call
0303 123 1148
“I have found the therapy sessions that I had of huge benefit. Whilst I still have
ups and downs I feel like I am starting to live again instead of existing.
I am so grateful to my therapist.”
“At first I didn’t know what to expect, but my therapist put me at ease. I never thought
I would be doing the things I am doing now after just a few weeks. It’s been an
amazing journey and something that will stick with me as I become my own therapist.
An excellent service!”
Sometimes feeling stressed, worried or struggling to cope can be a normal reaction to
difficult life events but when these feelings last, as they can do for up to 1 in 4 people,
you may need to seek help.
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Have you lost interest in things you used to enjoy
Do you find yourself worrying much of the time?
Are you finding it difficult to go to sleep or stay asleep?
Do you feel bad about yourself?
Do you feel panicky at times?
Do you have a phobia?
Do you find social situations stressful?
Do you worry about becoming ill from touching germs?
Northumberland Psychological Wellbeing Service offers a range of therapies
to best meet your needs
Who can access the service?
If you are over the age of 16 and a resident in Northumberland, or have a Northumberland
GP, you can access the service.
All our therapy services are provided free. Therapy sessions take place at a range of
venues across Northumberland.
To get the most out of your therapy you will need to attend regular appointments.
What will happen when you ring for an appointment?
When you ring our service a member of the team will ask for some basic information then
you will be offered an appointment with a therapist. Usually this first appointment is by
telephone. The appointment will last about 30 minutes and you will be asked some
questions about your current difficulties, which will help us to find out which of our services
will suit you best.
The self referral telephone number is 0303 123 1148
Confidentiality
Everything you tell your therapist will be kept confidential and will only be shared with the
professionals working with you. There are some limits to this however. If we felt that there
was a risk to you, someone else or a child or young person was at risk we would have to
share this information with other agencies. We would always try to speak to you about
sharing information if we need to do this.
The services we offer are provided by Counsellors, Primary Care Mental Health
Workers, Cognitive Behaviour Therapists, Psychologists and Nurse
Therapists.
Integrated Mental health Interventions
Primary Care Mental Health Workers are Registered Mental Health professionals who
provide assessment and a range of treatments for depression and anxiety.
Cognitive Behavioural Therapy (CBT)
CBT is based on the idea that the way we feel is affected by our thoughts, beliefs and by
how we behave. By changing your unhelpful thoughts and behaviours you can improve the
way you feel and live your life. Our CBT therapists are able to offer longer term work for
more complex difficulties.
Counselling
Counsellors can talk through your problems with you and help you explore the way you are
feeling. Counsellors work with depression, relationship difficulties and life changes such as
divorce, bereavement or redundancy.
Eye Movement Desensitisation Reprocessing (EMDR) Therapy
EMDR is used to process memories from a traumatic event such as a car accident or
situations experienced from active service in the armed forces.
Interpersonal Therapy (IPT)
IPT focuses on depression as a result of difficulties with another person, changes in your
role and how you feel about yourself and others. It can also be helpful for those who are
depressed as a result of grief and loss.
Military Veterans Wellbeing Group
This is a 12 week programme offering an introduction to emotional wellbeing for ex-members
of the armed forces. The group looks topics including military roles, change to civilian life,
anger, depression, anxiety and trauma.
Couples Therapy for Depression (delivered in partnership with Relate)
Counsellors can talk through with you and your partner how your relationship is affected
when one or both of you are experiencing depression. Counsellors work with you on how
you can both work together to develop your relationship
Specialised therapies for more complex problems
Psychologists and nurse therapists can work with you to undertake a details assessment
and offer a range of specialised therapies for complex problems
All our practitioners are trained mental health professionals with appropriate
professional registration
Useful Numbers
‘
Northumberland Psychological Wellbeing Service
Northumberland, Tyne and Wear NHS Foundation NHS Trust
Plessey Centre
17 Stanley Street
Blyth
NE24 2BZ
Tel 0303 123 1148
E mail : npws@ntw.nhs.uk
Northumberland, Tyne and Wear NHS Foundation Trust website: www.ntw.nhs.uk
NHS Direct (24 hour helpline)
Samaritans (24 hour helpline for people in crisis)
Mental Health Matters (helpline)
NTW Crisis Team (for people who are suicidal and in distress
0845 46 47
116 123
0800 085 1718
0800 389 1406
Comments, compliments or complaints
If you would like to make a comment, compliment or complaint you may talk to the people
involved in your care or complete a feedback form. Forms are available from
Northumberland Wellbeing Service Head Office or from the Customer Liaison Department:
Telephone number 0191 223 2325
 You can complete a feedback form electronically by visiting the Trust Website –
www.ntw.nhs.uk (click on the Contact Us tab)
 Patient opinion website – www.patientopinion.org.uk
 Points of You feedback cards are available from staff
 Join a service user forum meeting at NTW