2010-2011 Certificate of Compliance Report to the Parliament DEPARTMENT OF FINANCE AND DEREGULATION ISSN: 1838-6865 (Print) ISSN: 1838-6873 (Online) Finance Job Number: FIN_2010_0013 Creative Commons Licence With the exception of the Commonwealth Coat of Arms, the Certificate of Compliance Report to the Parliament 2010-2011 is issued under a Creative Commons BY licence. The terms of the BY licence can be found here: http://creativecommons.org/licenses/by/3.0/au/. The document must be attributed: “Commonwealth of Australia, Certificate of Compliance Report to the Parliament 2010-2011”. Use of the Coat of Arms The terms under which the Coat of Arms can be used are detailed on the following website: http://www.itsanhonour.gov.au/coat-arms/ Acknowledgements Photographs taken by Steve Keough, Steve Keough Photography Other photographs from the Department of Finance and Deregulation collections. ii Foreword Foreword by the Minister This is the third public report on the annual Certificate of Compliance (Certificate) process for agencies under the Financial Management and Accountability Act 1997 (FMA Act). It aggregates individual agency results for the 2010-11 financial year. The purpose of the Certificate is to improve compliance with the Australian Government’s financial management framework and to ensure that Ministers, and the Presiding Officers in the case of the Parliamentary Departments, are kept informed of compliance issues. The Chief Executives of all agencies under the FMA Act are required to provide a completed Certificate to their portfolio Minister each year. The Certificate process is an important means of identifying and disclosing instances of non-compliance with the financial management framework, as a basis for continuous improvement within agencies and more broadly. For the 2010-11 reporting period, agencies reported an overall decrease in non-compliance compared to last year. Overall, non-compliance has decreased by about 10 percent. There was a reduction in reported non-compliance, against all of the six categories used in this report. This reflects agencies’ activities to improve processes and address compliance issues, and enhancements to the financial management framework itself. Overall, agencies have again reported relatively low levels of non-compliance when compared to the many millions of financial transactions they undertake each year on behalf of Government. It is important to assess the results in that context. During 2010-11, the Australian National Audit Office conducted a performance audit of the Certificate processes entitled Management of the Certificate of Compliance Process for FMA Act Agencies. The audit report was tabled on 20 April 2011. Overall, the audit report is positive about the Certificate process and Finance’s administration of the Certificate. The audit report states “...overall the Certificate process has been effective notwithstanding the inherent limitations of the self assessment process employed...” and that “the Certificate process has helped improve compliance with the financial management framework”. Penny Wong Minister for Finance and Deregulation December 2011 iii iv Contents Foreword Introduction Part 1: 2010-11 results by category Part 2: 2010-11 results by portfolio group Appendix: List of portfolio groups for Certificate purposes iii 1 19 32 46 iv Introduction 1. Introduction This is the third annual Report to the Parliament on the Certificate of Compliance (Certificate) process. The Report provides an aggregate analysis of agency results for the 2010-11 financial year. Two public reports on the Certificate results have been tabled in Parliament to date, covering the 2008-09 and 2009-10 financial years. 2. The Certificate The Certificate process aims to improve officials’ understanding of the financial management framework, and strengthen agency processes, through the identification of non-compliance issues and by undertaking action to improve processes and compliance. The Certificate promotes continuous improvement within agencies. Analysis of Certificate results also provides an opportunity for the Department of Finance and Deregulation (Finance) to identify issues that are common across agencies, thereby highlighting elements of the framework that may require improvement. The Chief Executives of all agencies under the Financial Management and Accountability Act 1997 (FMA Act) are required to provide a completed Certificate to their portfolio Minister by 15 October each year. The Certificate is also copied to the Minister for Finance and Deregulation (Finance Minister).1 The Certificate covers the financial year, 1 July to 30 June. Five rounds of reporting have been completed to date, from the 2006-07 to the 2010-11 financial years. This year, 105 FMA Act agencies were required to prepare Certificates. The Certificate process is based on a self-assessment by agency Chief Executives. It provides a comprehensive overview of each agency’s compliance with the financial management framework. Chief Executives are required to certify their agency’s compliance during the previous financial year with: the FMA Act; the Financial Management and Accountability Regulations 1997 (FMA Regulations); the Financial Management and Accountability (Finance Minister to Chief Executives) Delegation 2010, as amended from time-to-time; the Australian Government’s foreign exchange risk management requirements; the legal and financial requirements for the management of Special Accounts; and selected financial management policies of the Commonwealth.2 All instances of non-compliance must be reported in the Certificate, focusing on action taken by agencies to improve their processes, thereby increasing understanding of and compliance with the financial management framework. The requirements of the FMA Act and FMA Regulations mean that compliance is not assessed based on materiality. That is, where instances of non-compliance are identified with no or immaterial financial consequences, they must still be reported in the Certificate. 1 A separate process applies to entities under the Commonwealth Authorities and Companies Act 1997. For further information, see Finance Circular 2008/05: Compliance Reporting – CAC Act Bodies and Finance Circular 2011/06: CAC Act compliance: Departmental responsibilities. 2 For the 2010-11 year, Chief Executives were required to certify compliance with: the competitive neutrality policy, as outlined in the Australian Government Competitive Neutrality Guidelines for Managers; the cost recovery policy, as outlined in the Australian Government Cost Recovery Guidelines; the policy on contingent liabilities, as articulated in the Guidelines for Issuing and Managing Indemnities, Guarantees, Warranties and Letters of Comfort; and the policy on the ownership of property, as outlined in The Australian Government Property Ownership Framework. 1 However, it is not intended that all actions and transactions of an agency be checked. It is expected that Chief Executives will ensure that their agency has sufficient processes and controls in place to provide reasonable confidence that staff members are complying with the financial management framework. The processes, systems and controls Chief Executives put in place to promote compliance with the financial management framework may vary between agencies, depending on their size, operations, structure and activities. In most cases, these processes and controls are an extension of those processes that give confidence to the Chief Executive on matters such as the use of delegations and budgetary management. Chief Executives therefore complete the Certificate based on their agency’s internal control mechanisms, management, and audit committee advice. In 2010-11, 105 FMA Act agencies reported a combined total of 15,262 instances of non-compliance. This outcome represents a slight decrease on the results reported by agencies in 2009-10. These results are discussed further under “Overall Trends”. The instances of non-compliance reported in agency Certificates generally arise from one or more of the following: inaction by individuals, such as not seeking the necessary approvals for particular expenditure; lack of timely action by individuals, such as not banking public money within the required timeframe or not meeting the timeframe to report publicly on new grants; particular actions taken by individuals, such as relying on an outdated delegation or drawing right; lack of awareness of key requirements, due to changes in staffing, structures or activities; and system or process issues, either at the agency or sub-agency level. The Certificate also requires Chief Executives to certify that the agency has adopted appropriate management strategies for risks that may affect its financial sustainability and state whether the agency is operating within the agreed resources for the current financial year. 3. ANAO Audit of the Certificate Process The ANAO undertook a cross-agency performance audit, commencing in January 2010, that aimed to assess the effectiveness of the annual Certificate process for FMA Act agencies. The ANAO released the performance audit titled Management of the Certificate of Compliance Process in FMA Act Agencies in April 2011. The audit concluded that overall, the Certificate process for FMA Act agencies has been effective, notwithstanding the inherent limitations of the self-assessment process employed. The audit considered Finance’s administration of the Certificate process at a whole-of-government level, selected agencies’ annual Certificate processes, and the design and impact of the Certificate. The audit included a review of the support provided by Finance to agencies in relation to the Certificate and the financial management framework more broadly. In general, the audit identified that the audited agencies’ Certificate processes were appropriate, in light of each agency’s size, financial activities and financial management arrangements. Key aspects of these agencies’ Certificate processes involved self‐assessments of compliance by responsible officials and/or business areas; internal audit activity covering compliance with the financial management framework; audit committee involvement; and targeted remediation activities to address identified non‐compliance. The audit found that “Finance has provided appropriate high-level guidance for FMA Act agencies on the Certificate process.”3 Further, feedback from a survey conducted by the ANAO indicates that the majority of agency Chief Financial Officers agree or strongly agree that Finance provided adequate guidance on the 3 ANAO Audit Report No.38 2010-11, Management of the Certificate of Compliance Process in FMA Act Agencies, p. 45. 2 Certificate process and the financial management framework.4 The audit report also provides better practice guidance for agencies to apply in their Certificate processes based on audit findings and feedback provided by external members of audit committees. The suggestions cover: understanding the requirements of the financial management framework, how they are implemented by the agency, and the associated compliance risks; using a risk-based approach to collecting the compliance information which will form the basis of Certificate results; quality assuring compliance information; integrating internal audit work and the Certificate process; supporting audit committee oversight; effective remediation and education practices; and periodically reviewing the effectiveness and efficiencies of the approach employed to avoid excessive resources being devoted to the assurance provided by the process. Finance has incorporated the key concepts of the ANAO audit report into Finance Circular 2011/07: Certificate of Compliance – FMA Act Agencies, which provides additional guidance to agencies on the Certificate process, including a table containing all the relevant compliance elements of the FMA Act and Regulations, and a section containing frequently asked questions. 4. Structure of the Report The Report records the outcomes of the 2010-11 Certificate process at a “portfolio group” level, drawing on data contained in the individual Certificates prepared by FMA Act agencies. For the purposes of this report, a portfolio group comprises all the FMA Act agencies within the relevant portfolio as at 30 June each year. In 2010-11 there were 21 portfolio groups comprised of 105 agencies.5 The agencies comprising each portfolio group for the 2010-11 financial year are listed in the Appendix.6 In their individual Certificates, agencies report instances of non-compliance against specific sections and subsections of the FMA Act, FMA Regulations, the Finance Minister’s delegations to agency Chief Executives,7 and specified policies of the Commonwealth. Since 2008-09, six categories have been adopted to report on these results in a meaningful way. The categories represent the key elements of the financial management framework that apply to agencies under the FMA Act: i. the commitment of public money by agencies; ii. the use of drawing rights by agencies; iii. the proper use of financial resources; iv. banking and investment by agencies; 4 See ANAO Audit Report No.38 2010-11, Management of the Certificate of Compliance Process in FMA Act Agencies, p. 47. 5 For the purposes of this report, the three Departments of the Parliament – the Department of the Senate, the Department of the House of Representatives and the Department of Parliamentary Services – are treated as a single portfolio group. The Department of Regional Australia, Regional Development and Local Government and the National Capital Authority are also treated as a separate portfolio group, as is the Department of Veterans’ Affairs. This represents the current functional structure of the Government’s Administrative Arrangements. 6 Changes to the Administrative Arrangements Order (AAO) and the establishment or merger of agencies will affect the composition of portfolio groups over time. 7 See the Financial Management and Accountability (Finance Minister to Chief Executives) Delegation 2010 and Financial Management and Accountability (Finance Minister to Finance Secretary) Delegation 2010. 3 v. the maintenance of agency accounts and records; and vi. miscellaneous requirements. Part 1 reports on instances of non-compliance primarily by type. The combined total of 15,262 reported instances of non-compliance is presented against the six key categories. Part 2 reports on instances of non-compliance primarily by portfolio grouping. The data is presented as a percentage of each portfolio group’s share of the combined total of 15,262 reported instances of non-compliance. 5. Overall Trends Five rounds of reporting have been completed to date, covering the 2006-07 to 2010-11 financial years. As noted in last year’s report, considerable work has been undertaken by agencies to strengthen internal compliance and reporting processes since the introduction of the Certificate in 2006-07. The maturing of agencies’ internal control mechanisms, and the more systematic identification and remediation of instances of non-compliance is reflected in the number of instances of non-compliance reported by agencies over the five rounds of reporting. The 2010-11 results continue to reflect a levelling out of reported instances of non-compliance, as agency processes have improved. At an aggregate level, agencies reported a relatively low number of instances of non-compliance in the first round of reporting (2006-07), followed by an increase in reported instances of non-compliance in round two (2007-08) as internal systems bedded down and matured. Instances of non-compliance halved in 2008-09, to a level somewhat above the total reported in 2006-07, as agencies sought to address the issues identified in the first two rounds of reporting. In 2009-10, there was a relatively small increase in reported instances compared to 2008-09, as agencies worked to implement new public reporting requirements as a result of the introduction of the Commonwealth Grant Guidelines (CGGs). The results for 2010-11 show a slight decrease in reported non-compliance compared to 2009-10. This reflects continuous improvement, both in agency processes and the framework more broadly. The 2010-11 results demonstrate agencies’ commitment to improve processes and staff member understanding, in order to address non-compliance. For example, some agencies have significantly reduced non-compliance with the reporting requirements of the CGGs. Decreases due to continual improvement can be balanced against short-term increases in reported non-compliance as some agencies undertake reviews of specific areas to check compliance. This reinforces the positive impact of the Certificate in encouraging agencies to improve their systems and processes. Enhancements to the financial management framework by Finance support these improvement activities of agencies. The simplification of the FMA Regulations, introduced from 1 July 2010, to streamline requirements for agencies have also contributed to the 2010-11 results. Compliance with the CGGs will continue to improve, as the Government has agreed to extend the reporting timeframe for grants from seven to 14 working days. Overall, there was a decrease in reported non-compliance against all six categories. This is discussed further under “Results against the Six Categories.” 4 Chart A: Instances of non-compliance: trends over five years Chart A records the total of all instances of non-compliance reported by agencies over the five financial years. In 2006-07, a total of 11,852 instances of non-compliance were reported by 92 agencies, with 76 agencies reporting instances of non-compliance, and 16 agencies reporting no instances of non-compliance. In 2007-08, a total of 32,648 instances of non-compliance were reported by 104 agencies, with 83 agencies reporting instances of non-compliance, and 21 agencies reporting no instances of non-compliance. In 2008-09, a total of 14,961 instances of non-compliance were reported by 104 agencies, with 85 agencies reporting instances of non-compliance, and 19 agencies reporting no instances of non-compliance. In 2009-10, a total of 17,017 instances of non-compliance were reported by 103 agencies, with 86 agencies reporting instances of non-compliance, and 17 agencies reporting no instances of non-compliance. In 2010-11 a total of 15,262 instances of non-compliance were reported by 105 agencies, with 88 agencies reporting instances of non-compliance, and 17 agencies reporting no instances of non-compliance. The Certificate also requires Chief Executives to report on the financial sustainability of the agency. In 2010-11, 11 agencies reported risks to the financial sustainability of the agency. This has decreased from 20 agencies that reported risks in 2009-10. 5 6. Context The total number of instances of non-compliance reported by agencies can be contrasted with the substantial number and scope of financial activities undertaken by agencies. While no accurate estimate is available, agencies as a whole undertake many millions of financial activities valued at several billion dollars each financial year. By way of example: the Australian Taxation Office, which employed over 21,700 staff at 30 June 2011, has advised that in the 2010-11 financial year, it processed over 14 million disbursements valued in excess of $88 billion; the Defence portfolio group has advised that in the 2010-11 financial year it undertook approximately 2,381,000 financial transactions; the Department of Immigration and Citizenship, which employed over 7,800 staff located in every Australian state and territory and 68 overseas posts, has advised that in 2010-11, it processed over 213,000 disbursements valued at approximately $900 million and around two million receipt transactions, valued at over $1 billion; the Department of Families, Housing, Community Services and Indigenous Affairs has advised that during 2010-11, it processed 107,280 payments; the Health and Ageing portfolio group has advised that in 2010-11, it processed over 128,230 invoice transactions and over 22,344 receipt transactions; and small agencies are also required to manage large volumes of transactions relative to their size and often in complex circumstances, such as the Administrative Appeals Tribunal which processed 12,731 financial transactions during the 2010-11 year. While the number of reported instances of non-compliance is significant, the level of reported non-compliance is low when compared to the substantial number of government financial activities which occur each year. 7. Results against the Six Categories Chart B records the total of all instances of non-compliance reported by agencies for the six categories over the five financial years. In 2010-11, there was a decrease in reported non-compliance against all six categories. Since the introduction of the Certificate, reported non-compliance has been concentrated in three key areas of the FMA Act and Regulations: the commitment of public money; the use of drawing rights; and banking and investment by agencies. 6 7 i. The commitment of public money by agencies Chart C: Instances of non-compliance: Category 1 - the commitment of public money by agencies from 2006-07 to 2010-11 This category combines all reported instances of non-compliance with section 44 of the FMA Act and FMA Regulations 7, 7A, 8, 9, 10, 10A, 11 and 12.8 Section 44 of the FMA Act requires an agency Chief Executive to manage the affairs of the agency in a way that promotes proper use of the Commonwealth resources for which the Chief Executive is responsible. Proper use means efficient, effective, economical and ethical use that is not inconsistent with the policies of the Commonwealth. This section is also the source of authority for a Chief Executive (and delegates) to enter into contracts on behalf of the Commonwealth, in relation to the affairs of the agency. The majority of instances of non-compliance reported against this section relate to agency staff not having the power to enter into contracts. FMA Regulations 7-12 regulate agency commitments to spend public money. Regulations 7 and 7A require officials performing duties in relation to procurement or grants administration to act in accordance with the Commonwealth Procurement Guidelines and CGGs respectively. Regulations 8, 9, 10, and 10A set out approval requirements and processes for entering into spending proposals, while Regulation 12 sets out the recording requirements for decisions relating to the approval of spending proposals. Category one accounted for 75.9 percent of all non-compliance reported in 2010-11 (73.2 percent in 2009-10). This represented a total of 11,585 instances of non-compliance compared to 12,454 in 2009-10. The vast number of transactions involving the expenditure of public money by agencies each year means that the majority of instances of non-compliance will continue to be reported under this category. It is also important to note that the introduction, from time-to-time, of revised financial management framework requirements may give rise to additional instances of non-compliance, as agencies work to implement the changed requirements. The increase of reported instances of non-compliance in 2009-10 was due to the introduction of the CGGs from 1 July 2009, as many agencies had difficulty meeting the mandatory reporting 8 Changes were made to the Regulations in 2010 to improve their administrative efficiency. The changes reordered and removed some of the Regulations, such as Regulation 13. The amendments came into effect on 1 July 2010 and are reflected in the 2010-11 reporting period. 8 timeframe for grants. While compliance with this requirement has improved in 2010-11, it still represents a significant proportion of total non-compliance for this category (approximately 17 percent). The Government has recently agreed to extend this reporting timeframe from seven to 14 working days which will assist agencies to meet these reporting requirements in the CGGs in the future. ii. The use of drawing rights by agencies Chart D: Instances of non-compliance: Category 2 - the use of drawing rights by agencies from 2006-07 to 2010-11 This category combines all reported instances of non-compliance with sections 26 and 27 of the FMA Act. Drawing rights provide controls around the expenditure of public money and the use of appropriations. Drawing rights are a statutory control over who may draw upon appropriations and make payments. They also allow for conditions and limits to be set by the Finance Minister (or the Finance Minister’s delegates) in relation to payments. Sections 26 and 27 of the FMA Act govern the issuance of drawing rights and limit certain activities to those officials or Ministers who have been issued with drawing rights. Category two accounted for 5.0 percent of all non-compliance reported in 2010-11. This represented a total of 761 instances of non-compliance. This is a decrease from the 1,311 instances (7.7 percent) reported in 2009-10. 9 iii. The proper use of financial resources Chart E: Instances of non-compliance: Category 3 - the proper use of financial resources from 2006-07 to 2010-11 This category combines all reported instances of non-compliance with sections 14, 15 and 60 of the FMA Act and FMA Regulation 21. Section 14 of the FMA Act provides that an official or Minister must not misapply public money or improperly dispose of, or improperly use, public money. Section 15 establishes liability for the loss of public money in an official’s or Minister’s nominal custody at the time of the loss, and the circumstances in which the Commonwealth may recover such a loss (i.e. where an official or Minister caused or contributed to the loss by misconduct, or by a deliberate or serious disregard of reasonable standards of care). Section 60 of the FMA Act provides that an official or Minister must not use a Commonwealth credit card, or credit card number, to obtain cash, goods or services otherwise than for the Commonwealth. Section 60 also makes provision for the FMA Regulations (i.e. Regulation 21, see below) to authorise other uses, provided that the Commonwealth is reimbursed in accordance with the Regulations. FMA Regulation 21 gives an agency Chief Executive power to authorise the holder of a Commonwealth credit card to use the card to pay a claim that includes both official and coincidental private expenditure, and to specify arrangements for the cardholder to repay the Commonwealth for any coincidental private expenditure. Regulation 21 also requires the repayment of any coincidental private expenditure. Category three accounted for 4.0 percent of all non-compliance reported in 2010-11. This represented a total of 608 instances of non-compliance. This is a slight decrease from the 687 instances (4.0 percent) reported in 2009-10. 10 iv. Banking and investment by agencies Chart F: Instances of non-compliance: Category 4 - banking and investment by agencies from 2006-07 to 2010-11 This category combines all reported instances of non-compliance with sections 8, 9, 10, 11, 13, 34, 38, 39, 40 and 47 of the FMA Act, and FMA Regulations 17, 18, 19 and 20. Section 8 of the FMA Act permits the Finance Minister to enter into agreements with banks for the conduct of the Commonwealth’s banking, while section 9 allows the Finance Minister to open and maintain official bank accounts. These powers have been delegated by the Finance Minister to agency Chief Executives. Section 10 of the FMA Act requires public money to be promptly banked (Regulation 17 defines this as the next banking day unless otherwise approved by a Chief Executive), while section 11 prohibits the deposit of public money in any account other than an official account. Regulation 18 requires an official who receives public money in a non-bankable currency to safeguard the money. Section 13 of the FMA Act prohibits the withdrawal of money from an official account without proper authority. Regulation 19 sets out requirements for making cash advances and for other withdrawals from official accounts and internal transfers between accounts. Section 34 of the FMA Act permits the Finance Minister to waive, postpone or defer debts owed to the Commonwealth, and to allow the payment of debts owed to the Commonwealth by instalments. Section 47 requires an agency Chief Executive to pursue recovery of each debt for which the Chief Executive is responsible, unless the debt has been written off as authorised by an Act, or the Chief Executive is satisfied that the debt is not legally recoverable or considers that it is not economical to pursue recovery. Section 38 of the FMA Act facilitates credit card arrangements by permitting the Finance Minister to enter into arrangements with banks for the short-term borrowing of money by way of advances. This power is delegated to agency Chief Executives. Section 39 of the FMA Act permits the Finance Minister and Treasurer, or their delegates, to invest public money in authorised investments, and defines such investments. The effect of this section is that agency Chief Executives may only invest public money if delegated by the Finance Minister or Treasurer, and may only invest in a conservative class of investments, such as bank deposits and Commonwealth and State securities, unless otherwise authorised by the FMA Regulations or an Act. Section 40 requires officials who receive securities in the course of their duties to deal with them in 11 accordance with Regulation 20 (i.e. issue a receipt, maintain a register and take reasonable steps to safeguard the securities). Category four accounted for 9.4 percent of all non-compliance reported in 2010-11. This represented a total of 1,429 instances of non-compliance. This is a slight decrease in instances from the 1,479 (8.7 percent) reported in 2009-10, but represents a slightly larger proportion of total reported instances of non-compliance compared to last year. v. The maintenance of agency accounts and records Chart G: Instances of non-compliance: Category 5 - the maintenance of agency accounts and records from 2006-07 to 2010-11 This category combines all reported instances of non-compliance with sections 44A, 48, 49, 50 and 51 of the FMA Act. Section 44A requires an agency Chief Executive to give the responsible Minister such reports, documents and information on agency operations as the Minister requires. It also requires a Chief Executive to provide the Finance Minister with information on the financial affairs of the agency. Under section 50, the Finance Minister may also request financial statements covering a period of less than a financial year. Section 48 of the FMA Act requires a Chief Executive to ensure that accounts and records of the agency are kept as required by the Finance Minister’s Orders. Section 49 requires the preparation of annual financial statements for scrutiny by the Auditor-General. Section 51 clarifies the responsibilities of affected Chief Executives for the preparation of financial statements where an agency ceases to exist or following a transfer of agency functions. Category five accounted for less than 0.1 percent of all non-compliance reported in 2010-11. This represented a total of 9 instances of non-compliance. This is a decrease from the 0.4 percent (66 instances) reported in 2009-10. 12 vi. Miscellaneous requirements Chart H: Instances of non-compliance: Category 6 - miscellaneous requirements from 2006-07 to 2010-11 This category combines the remaining instances of non-compliance, relating to government policy,9 the Finance Minister’s delegations to Chief Executives and those sections of the FMA Act and Regulations listed below: 9 section 12 – receipt and spending of public money by persons outside the Commonwealth (52 instances of non-compliance); section 33 – the making of act of grace payments by the Finance Minister (0 instances of non-compliance); section 41 – the proper use of public property (213 instances of non-compliance); section 42 – liability for loss etc. of public property (6 instances of non-compliance); section 43 – making gifts of public property (1 instance of non-compliance); section 45 – implementing an agency fraud control plan (1 instance of non-compliance); section 46 – establishing and maintaining an audit committee for the agency (0 instances of non-compliance); Regulation 16A – the requirement on agency officials to act in accordance with Fraud Control Guidelines issued by the Minister for Home Affairs (0 instances of non-compliance); Regulation 22D – the preparation of budget estimates in the form specified by the Finance Chief Executive (0 instances of non-compliance); Regulation 23 – the disposal of property found on Commonwealth premises (21 instances of non-compliance); Regulations 33 and 34 – the transfer of employee entitlements between agencies (14 instances of non-compliance); Footnote 2 lists the policies to be reported in the Certificate. 13 government policies (45 instances of non-compliance):10 - cost recovery (1 instance of non-compliance); - indemnities (22 instances of non-compliance); - management of Special Accounts (22 instances of non-compliance); and Finance Minister's delegation to Chief Executives (517 instances of non-compliance). Category six accounted for 5.7 percent of all non-compliance reported in 2010-11. This represented a total of 870 instances of non-compliance. This is a decrease from the 1,020 instances (6.0 percent) reported in 2009-10. 8. Continuous Improvement by Chief Executives A key feature of the financial management framework, which is comprised of the FMA Act and Regulations, delegations and financial management policies,11 is that agency Chief Executives are directly responsible for the financial management of their agencies. Part 7 of the FMA Act sets out the specific responsibilities of Chief Executives. Section 44 places a special responsibility on Chief Executives to manage the affairs of their agency in a way that promotes the “proper use”12 of the Commonwealth resources for which they are responsible. This broad responsibility to manage the affairs of an agency in a way that promotes proper use of Commonwealth resources, is complemented by other requirements in Part 7 of the FMA Act, such as the requirements relating to audit committees, financial reporting and fraud control plans. Agency Chief Executives complete the Certificate based on the agency’s internal control mechanisms, management, and audit committee advice. It is not intended that all actions and transactions of the agency must be checked. It is, however, expected that Chief Executives will ensure that the agency has sufficient processes and controls in place to provide reasonable confidence that staff members are complying with the financial management framework. The Certificate process promotes continuous improvement within agencies. It also provides an opportunity for Finance to identify issues that are common across agencies, thereby highlighting elements of the framework that may require improvement. Significantly, agency Chief Executives are required to report on the action they have taken to address reported instances of non-compliance. This is a key aspect of the Certificate process. Chief Executives should ensure that their systems are robust and identify non-compliance with a view to process improvement. Agencies’ Certificate processes should be proportionate to their size, financial activities and financial management arrangements. Chief Executives should ensure that their agencies employ effectively targeted quality assurance activity to support the self-assessment Certificate process. Risk-based reviews of transactions and internal controls will give greater consistency and more confidence in reported Certificate results. 10 Instances of non-compliance with the Commonwealth Procurement Guidelines, which were previously reportable as a government policy, are now reported against FMA Regulation 7 and counted in category one: the commitment of public money by agencies. 11 Footnote 2 lists the policies to be reported in the Certificate. 12 Proper use means efficient, effective, economical and ethical use that is not inconsistent with the policies of the Commonwealth. In managing the affairs of the agency, Chief Executives must comply with the FMA Act and Regulations and any other law. 14 Chart I: Corrective strategies reported by agencies in 2010-11 Similar to previous years, the 2010-11 Certificate results indicate that agencies have adopted, or will adopt, a variety of corrective strategies to address non-compliance. The main strategies reported by agencies are: reviewing internal controls – including reviewing delegations and undertaking internal audits and system reviews (53.4 percent); communication and education – including reminders to staff, the provision of additional internal advice, training and counselling (24.6 percent); correcting systems or processes – including reviewing drawing rights, changing purchase order arrangements, and introducing further approval and authorisation processes (10.2 percent); and formal investigations, which may, in some instances lead to sanctions or other action (1.1 percent). 9. Financial Sustainability of Agencies The Certificate requires Chief Executives to certify that their agency has adopted appropriate management strategies for risks that may affect its financial sustainability and state whether the agency is operating within the agreed resources. Where known risks may affect the financial sustainability of an agency and appropriate management strategies have not or cannot be taken, an explanation must be provided in the Certificate. In 2010-11, 11 agencies reported risks to their financial sustainability, including increasing cost pressures and advising that approvals for operating losses have been or may be sought from the Finance Minister. Twenty agencies reported financial sustainability risks in 2009-10. 15 10. Administration of the Certificate While agency Chief Executives are responsible for preparing Certificates and improving compliance within their agencies, Finance is responsible for the administration of the financial management framework and the Certificate process at a whole-of-government level. It provides support to agencies through its administration of the Certificate process and the provision of education and guidance on the Budget and financial management frameworks. Finance undertakes four broad tasks as part of its responsibility to administer the Certificate process. i. Written guidance and day-to-day support to agencies on Certificate requirements and the financial management framework. Finance issues written guidance to agencies on key aspects of the financial management framework and financial policies. This guidance includes Finance Circulars, the Financial Management Guidance Series, policy guidelines and other material available on the Finance website at http://www.finance.gov.au/. Finance has provided written guidance to agencies for each round of Certificate reporting. The guidance has been contained in: Finance Circular 2006/08: Certificate of Compliance – FMA Act Agencies issued in October 2006 for the 2006-07 financial year; Finance Circular 2008/04: Certificate of Compliance – FMA Act Agencies issued in May 2008 for the 2007-08 and 2008-09 financial years; Finance Circular 2009/06: Certificate of Compliance – FMA Act Agencies issued in August 2009 for the 2009-10 financial year; and Finance Circular 2011/07: Certificate of Compliance – FMA Act Agencies issued in December 2011 for the 2011-12 financial year. Finance Circular 2011/07: Certificate of Compliance – FMA Act Agencies provides additional guidance to agencies on the Certificate process, including a table containing all the relevant compliance elements of the FMA Act and Regulations, and a section containing frequently asked questions. In March 2011, Finance issued Finance Circular 2011/01: Commitments to spend public money (FMA Regulations 7 to 12) to provide guidance to agencies on the financial management framework requirements that apply when committing and spending public money. The Circular contains an overview of the requirements that apply to committing public money and includes frequently asked questions. It also includes examples of applying the FMA Regulations and a workbook for using Regulation 10 and 10A. Finance also provides day-to-day advice to agencies on the administration of the Certificate process and the application of the financial management framework more generally. This represents a significant ongoing commitment from Finance, and the Finance Secretary has urged all agency Chief Executives to consult with Finance as necessary on financial framework issues, as early consultation can lead to better compliance outcomes. ii. Aggregate analysis of Certificates and reporting on outcomes to key stakeholders. Finance provides advice to the Finance Minister on Certificate outcomes. Following previous rounds, the Finance Minister has written to portfolio Ministers informing them of the results of the Certificate process, and suggesting that Ministers consider discussing the results with their portfolio Chief Executives, if they had not already done so. Similarly, in 2012, the Finance Minister will write to the Prime Minister and portfolio Ministers about the 2010-11 results and the tabling of the Report to the Parliament. In addition, at the conclusion of each Certificate reporting round: 16 the Finance Secretary writes to all agency Chief Executives informing them of the overall results of the Certificate process and offers Finance’s ongoing assistance in addressing issues identified in agency Certificates; Finance convenes a special forum for agency Chief Financial Officers (CFOs) to discuss the aggregate outcomes of the Certificate process; Finance provides a briefing on the outcomes of the Certificate process to the Chairpersons of agency audit committees; Finance meets with agencies that identified significant issues; and Finance reviews current guidance on the Certificate process, based on feedback from agencies and the ANAO. iii. Improving guidance and education At the conclusion of each reporting round, Finance has met with a number of agency CFOs, including those that identify substantial issues, such as significant instances of non-compliance relating to the use of Commonwealth credit cards. These meetings provide CFOs with an opportunity to discuss how their internal control mechanisms and mitigation strategies may influence future results. They also provide CFOs and their staff with an opportunity to raise specific issues that relate to their agency and clarify their understanding of particular framework requirements. In 2011, Finance updated guidance on matters dealt with in Part 4 of the FMA Regulations, which relates to spending public money. In March 2011, Finance issued Finance Circular 2011/01: Commitments to spend public money (FMA Regulations 7 to 12). The Circular reflects the changes to the Regulations. It provides a single reference point for all matters dealt with in Part 4 of the Regulations and adopts a “modular” format to improve its accessibility by permitting hot-linking. It also incorporates a question and answer section for each key concept and includes diagrams and flowcharts to improve readability. In July 2011, Finance also issued the Model CEIs. The Model CEIs seek to improve the consistency across agencies and help staff members understand and comply with the key requirements of the financial management framework. Education and guidance are an important part of Finance’s strategy to improve understanding of, and compliance with, the financial management framework. Finance provides a suite of advice, training, guidance and tools to support agencies, ranging in focus from base-level introductory training to technical and agency specific advice and training. Finance regularly provides workshops and targeted training, focusing on the key risk areas of the financial management framework, which account for the highest instances of non-compliance. Finance is also piloting new training arrangements with a view to developing training partnerships with other agencies, such as the Australian Public Service Commission, and targeted training that addresses risk areas indentified in the 2010-11 Certificate process. iv. Improving the financial management framework. Finance’s analysis of Certificate results again revealed that agencies encountered issues relating to the correct procedures for the commitment, approval and expenditure of public money. In response, the legislative requirements governing this aspect of the framework, as provided in Part 4, FMA Regulations 7-12, were amended to improve their administrative efficiency and reduce unnecessary red tape. The revisions took effect from 1 July 2010 and included: reordering Part 4 of the Regulations (i.e. the old Regulations 7-14) to provide a more logical and sequential workflow and rewording them to rationalise definitions and improve readability; carving out, from Regulation 10, contingent liabilities assessed as “remote” and “non-material”, and addressing them in a new Regulation 10A; and de-coupling the timing of processes under Regulations 9 and 10, so that Regulation 10 agreement is not required before Regulation 9 approval, alleviating the practical difficulty some agencies had in 17 complying with the timing aspect of the previous requirements. As part of the Australian Government’s Better Government agenda, the Finance Minister announced on 8 December 2010 a review into the Commonwealth’s financial framework. The purpose of the Commonwealth Financial Accountability Review (CFAR) is to analyse the Commonwealth’s financial framework from first principles and consider options to ensure the framework supports high quality resource management now and into the future. As part of CFAR, Finance has released 13 issues papers that identify particular issues and options to facilitate consultation in the Commonwealth public sector. 11. Follow-up on the 2010-11 Certificate Process Finance is undertaking a range of follow-up activities in respect to the 2010-11 Certificate process, including: seeking feedback from portfolio CFOs on results and key trends; providing a briefing on outcomes and key trends for the Chairpersons of agency audit committees; informing agency Chief Executives and CFOs about key trends; consulting with agencies that have reported relatively high instances of non-compliance on remediation strategies; reviewing of Certificate processes, in light of lessons learned and the outcomes of the ANAO performance audit; reviewing financial framework guidance in light of lessons learned; and providing training and workshops, drawing on lessons learned. 12. ANAO Focus on Agency Processes In recent years, the Australian National Audit Office (ANAO) has increased its focus on legislative compliance as part of its financial statement audit coverage. The increased coverage involves the ANAO assessing key aspects of legislative compliance.13 In respect to the 2010-11 Certificate process, the ANAO noted that, generally, agencies continue to maintain listings of the laws, regulations and associated government policies that are relevant to their responsibilities. Agencies also now have well established processes in place to obtain assurance from line managers regarding compliance with relevant legislative requirements to enable Chief Executives to provide an annual Certificate to their Minister.14 13 See ANAO Audit Report No.17 2011-12, Audits of the Financial Statements of Australian Government Entities for the Period ended 30 June 2011, p. 49. 14 See ANAO Audit Report No. 54 2010-11, Interim Phase of the Audit of Financial Statements of General Government Sector Agencies for the Year ending 30 June 2011, p 40. 18 Part 1: 2010-11 results by category Introduction Table 1 and Chart 1 report on the combined total of all (15,262) instances of non-compliance reported in 2010-11 against six categories, comprising key elements of the financial management framework for FMA Act agencies: i. the commitment of public money by agencies; ii. the use of drawing rights by agencies; iii. the proper use of financial resources; iv. banking and investment by agencies; v. the maintenance of agency accounts and records; and vi. miscellaneous requirements. Tables 1.1 to 1.6 and Charts 1.1 to 1.6 report on each portfolio group’s share of reported instances of non-compliance in 2010-11 against the six categories. For example, Table 1.1 and Chart 1.1 record that the Finance and Deregulation portfolio group reported 3.2 percent of all (11,585) instances of non-compliance relating to Category 1. B 19 Table 1: Percentage of all non-compliance by category 2009-10 Category 2010-11 Percentage Instances Percentage Instances 73.2% 12,454 75.9% 11,585 ii. the use of drawing rights by agencies 7.7% 1,311 5.0% 761 iii. the proper use of financial resources 4.0% 687 4.0% 608 iv. banking and investment by agencies v. the maintenance of agency accounts and records 8.7% 1,479 9.4% 1,429 0.4% 66 <0.1% 9 i. the commitment of public money by agencies vi. miscellaneous requirements Instances of non-compliance 6.0% 1,020 5.7% 870 100.0% 17,017 100.0% 15,262 Chart 1: Percentage of all non-compliance by category for 2010-11 20 Table 1.1: Category 1 (the commitment of public money by agencies) by portfolio grouping 75.9 percent (11,585 instances) of all non-compliance related to Category 1 – the commitment of public money by agencies. Table 1.1 records each portfolio group’s share of Category 1. Portfolio group’s share of all non-compliance reported for Category 1 2009-10 2010-11 Percentage Instances Percentage Instances 26.2% 3,262 44.2% 5,121 6.6% 826 11.4% 1,321 Education, Employment and Workplace Relations 15.0% 1,870 10.3% 1,193 Attorney-General's 12.6% 1,573 6.6% 764 Health and Ageing 18.5% 2,306 5.4% 620 Sustainability, Environment, Water, Population and Communities 3.5% 439 5.3% 617 Foreign Affairs and Trade 1.7% 206 3.4% 392 Finance and Deregulation 1.1% 142 3.2% 372 Treasury 4.3% 530 2.9% 338 Innovation, Industry, Science and Research 3.8% 471 2.3% 266 Resources, Energy and Tourism 1.1% 133 0.9% 110 Agriculture, Fisheries and Forestry 0.6% 69 0.8% 96 Infrastructure and Transport 0.5% 60 0.6% 66 Human Services 1.7% 212 0.5% 62 Prime Minister and Cabinet 0.8% 95 0.5% 59 Climate Change and Energy Efficiency 0.2% 24 0.5% 54 N/A N/A 0.5% 54 Families, Housing, Community Services and Indigenous Affairs 0.3% 32 0.3% 29 Parliament of Australia 0.2% 23 0.2% 27 Veterans' Affairs 1.4% 179 0.1% 14 <0.1% 2 0.1% 10 100.0% 12,454 100.0% 11,585 Defence Immigration and Citizenship Regional Australia, Regional Development and Local Government Broadband, Communications and the Digital Economy Total 21 Chart 1.1: Category 1 (the commitment of public money by agencies) by portfolio grouping Chart 1.1 presents the 2010-11 data reported in Table 1.1 in graphical form. Note: ‘Other’ includes portfolio groups whose share of the total is less than 1.5 percent 22 Table 1.2: Category 2 (the use of drawing rights by agencies) by portfolio grouping 5.0 percent (761 instances) of all non-compliance related to Category 2 – the use of drawing rights by agencies. Table 1.2 records each portfolio group’s share of Category 2. Portfolio group’s share of all non-compliance reported for Category 2 2009-10 2010-11 Percentage Instances Percentage Instances 35.6% 467 17.5% 133 Health and Ageing 4.0% 53 15.6% 119 Finance and Deregulation 9.8% 129 13.3% 101 N/A N/A 12.4% 94 18.8% 247 10.1% 77 Broadband, Communications and the Digital Economy - - 9.7% 74 Infrastructure and Transport - - 9.2% 70 2.0% 26 3.3% 25 11.3% 148 3.0% 23 Agriculture, Fisheries and Forestry 5.8% 76 2.4% 18 Innovation, Industry, Science and Research 0.6% 8 1.2% 9 Immigration and Citizenship 0.9% 12 1.1% 8 - - 0.5% 4 Attorney-General's 4.7% 62 0.4% 3 Prime Minister and Cabinet 2.8% 37 0.3% 2 - - <0.1% 1 Climate Change and Energy Efficiency 0.8% 11 - - Education, Employment and Workplace Relations 0.6% 8 - - Veterans' Affairs 0.1% 1 - - Sustainability, Environment, Water, Population and Communities 2.0% 26 - - - - - - 100.0% 1,311 100.0% 761 Treasury Regional Australia, Regional Development and Local Government Human Services Foreign Affairs and Trade Defence Parliament of Australia Resources, Energy and Tourism Families, Housing, Community Services and Indigenous Affairs Total 23 Chart 1.2: Category 2 (the use of drawing rights by agencies) by portfolio grouping Chart 1.2 presents the 2010-11 data reported in Table 1.2 in graphical form. Note: ‘Other’ includes portfolio groups whose share of the total is less than 1.5 percent 24 Table 1.3: Category 3 (the proper use of financial resources) by portfolio grouping 4.0 percent (608 instances) of all non-compliance related to Category 3 – the proper use of financial resources. Table 1.3 records each portfolio group’s share of Category 3. Portfolio group’s share of all non-compliance reported for Category 3 2009-10 2010-11 Percentage Instances Percentage Instances Defence 15.6% 107 25.5% 155 Education, Employment and Workplace Relations 21.5% 148 15.5% 94 4.7% 32 12.7% 77 10.2% 70 9.2% 56 7.1% 49 8.2% 50 11.9% 82 6.4% 39 Foreign Affairs and Trade 1.2% 8 4.6% 28 Immigration and Citizenship 0.7% 5 3.0% 18 Broadband, Communications and the Digital Economy 1.2% 8 2.6% 16 Finance and Deregulation 1.2% 8 2.3% 14 Prime Minister and Cabinet 1.2% 8 2.3% 14 Resources, Energy and Tourism 2.5% 17 2.3% 14 Agriculture, Fisheries and Forestry 2.8% 19 1.6% 10 Parliament of Australia 0.6% 4 1.5% 9 Sustainability, Environment, Water, Population and Communities 1.3% 9 0.8% 5 Human Services 2.2% 15 0.6% 4 Veterans' Affairs - - 0.5% 3 Health and Ageing 5.1% 35 0.2% 1 Infrastructure and Transport 9.0% 62 0.2% 1 Climate Change and Energy Efficiency 0.1% 1 - - N/A N/A - - 100.0% 687 100.0% 608 Attorney-General's Families, Housing, Community Services and Indigenous Affairs Innovation, Industry, Science and Research Treasury Regional Australia, Regional Development and Local Government Total 25 Chart 1.3: Category 3 (the proper use of financial resources) by portfolio grouping Chart 1.3 presents the 2010-11 data reported in Table 1.3 in graphical form. Note: ‘Other’ includes portfolio groups whose share of the total is less than or equal to1.5 percent 26 Table 1.4: Category 4 (banking and investment by agencies) by portfolio grouping 9.4 percent (1,429 instances) of all non-compliance related to Category 4 – banking and investment by agencies. Table 1.4 records each portfolio group’s share of Category 4. Portfolio group’s share of all non-compliance reported for Category 4 2009-10 2010-11 Percentage Instances Percentage Instances Defence 12.0% 178 26.7% 382 Treasury 7.2% 107 21.8% 311 Immigration and Citizenship 17.3% 256 20.4% 291 Attorney-General's 22.9% 338 8.3% 118 Agriculture, Fisheries and Forestry 8.0% 119 6.9% 98 Finance and Deregulation 6.4% 94 4.3% 62 Prime Minister and Cabinet 4.0% 59 3.6% 52 Health and Ageing 5.7% 85 2.2% 31 Sustainability, Environment, Water, Population and Communities 0.9% 13 1.5% 22 Parliament of Australia 0.1% 2 1.3% 19 Foreign Affairs and Trade 4.5% 66 1.3% 18 Broadband, Communications and the Digital Economy - - 0.8% 11 Climate Change and Energy Efficiency - - 0.3% 5 N/A N/A 0.2% 3 Education, Employment and Workplace Relations 0.5% 7 0.1% 2 Families, Housing, Community Services and Indigenous Affairs 1.8% 27 0.1% 2 Innovation, Industry, Science and Research 1.8% 26 0.1% 1 Infrastructure and Transport 0.0% 0 0.1% 1 Human Services 1.7% 25 - - Resources, Energy and Tourism 5.2% 77 - - - - - - 100.0% 1,479 100.0% 1,429 Regional Australia, Regional Development and Local Government Veterans' Affairs Total 27 Chart 1.4: Category 4 (banking and investment by agencies) by portfolio grouping Chart 1.4 presents the 2010-11 data reported in Table 1.4 in graphical form. Note: ‘Other’ includes portfolio groups whose share of the total is less than 1.5 percent 28 Table 1.5: Category 5 (the maintenance of agency accounts and records) by portfolio grouping Less than 0.1 percent (9 instances) of all non-compliance related to Category 5 – the maintenance of agency accounts and records. Table 1.5 records each portfolio group’s share of Category 5. Portfolio group’s share of all non-compliance reported for Category 5 2009-10 2010-11 Percentage Instances Percentage Instances 6.1% 4 100.0% 9 89.4% 59 - - Health and Ageing 1.5% 1 - - Sustainability, Environment, Water, Population and Communities 1.5% 1 - - Treasury 1.5% 1 - - Agriculture, Fisheries and Forestry - - - - Attorney-General's - - - - Broadband, Communications and the Digital Economy - - - - Climate Change and Energy Efficiency - - - - Defence - - - - Education, Employment and Workplace Relations - - - - Families, Housing, Community Services and Indigenous Affairs - - - - Finance and Deregulation - - - - Human Services - - - - Infrastructure and Transport - - - - Innovation, Industry, Science and Research - - - - Parliament of Australia - - - - Prime Minister and Cabinet - - - - N/A N/A - - Resources, Energy and Tourism - - - - Veterans' Affairs - - - - 100.0% 66 100.0% 9 Immigration and Citizenship Foreign Affairs and Trade Regional Australia, Regional Development and Local Government Total Chart 1.5 is not presented as only one agency reported instances of non compliance against Category 5. 29 Table 1.6: Category 6 (miscellaneous requirements) by portfolio grouping 5.7 percent (870 instances) of all non-compliance related to Category 6 – miscellaneous requirements. Table 1.6 records each portfolio group’s share of Category 6. See page 13 for further information on this category. Portfolio group’s share of all non-compliance reported for Category 6 2009-10 2010-11 Percentage Instances Percentage Instances Health and Ageing 20.5% 209 54.2% 471 Treasury 42.3% 431 30.7% 267 Defence 22.6% 231 3.5% 30 Finance and Deregulation 0.7% 7 2.7% 23 Families, Housing, Community Services and Indigenous Affairs 1.2% 12 2.5% 22 Human Services 5.0% 51 2.5% 22 Immigration and Citizenship 2.0% 20 2.4% 21 Prime Minister and Cabinet 1.2% 12 0.6% 5 Attorney-General's 1.4% 14 0.3% 3 Agriculture, Fisheries and Forestry - - 0.1% 1 Education, Employment and Workplace Relations - - 0.1% 1 Foreign Affairs and Trade 0.7% 7 0.1% 1 Innovation, Industry, Science and Research 0.9% 9 0.1% 1 Resources, Energy and Tourism 0.2% 2 0.1% 1 Sustainability, Environment, Water, Population and Communities 0.9% 9 0.1% 1 Broadband, Communications and the Digital Economy 0.6% 6 - - Climate Change and Energy Efficiency - - - - Infrastructure and Transport - - - - Parliament of Australia - - - - N/A N/A - - - - - - 100.0% 1,020 100.0% 870 Regional Australia, Regional Development and Local Government Veterans' Affairs Total 30 Chart 1.6: Category 6 (miscellaneous requirements) by portfolio grouping Chart 1.6 presents the 2010-11 data reported in Table 1.6 in graphical form. Note: ‘Other’ includes portfolio groups whose share of the total is less than 1.5 percent 31 Part 2: 2010-11 results by portfolio group Introduction Table 2 and Chart 2 report on each portfolio group’s share of the combined total of all (15,262) reported instances of non-compliance in 2010-11. For example, Table 2 and Chart 2 record that the Finance and Deregulation portfolio group reported 3.8 percent of all (15,262) instances of non-compliance. Charts 2.1 to 2.21 report on the types of non-compliance reported by each portfolio group, against six categories, comprising key elements of the financial management framework for FMA Act agencies: i. the commitment of public money by agencies; ii. the use of drawing rights by agencies; iii. the proper use of financial resources; iv. banking and investment by agencies; v. the maintenance of agency accounts and records; and vi. miscellaneous requirements. For example, Chart 2.8 records that the types of non-compliance reported by the Finance and Deregulation portfolio group related to Category 1 (the commitment of public money by agencies), Category 2 (the use of drawing rights by agencies), Category 3 (the proper use of financial resources), Category 4 (banking and investment by agencies) and Category 6 (miscellaneous requirements). Chart 2.8 also records the proportion of instances of non-compliance relating to the above categories. 32 Table 2: Percentage of all non-compliance by portfolio grouping 2009-10 Portfolio group’s share of all non-compliance reported 2010-11 Percentage Instances Percentage Instances 23.1% 3,926 37.4% 5,711 6.6% 1,123 10.9% 1,668 Education, Employment and Workplace Relations 11.9% 2,033 8.5% 1,290 Health and Ageing 15.8% 2,689 8.1% 1,242 9.5% 1,618 7.1% 1,088 11.9% 2,019 6.3% 965 Sustainability, Environment, Water, Population and Communities 2.9% 497 4.2% 645 Finance and Deregulation 2.2% 380 3.8% 572 Foreign Affairs and Trade 2.2% 372 3.0% 464 Innovation, Industry, Science and Research 3.3% 563 2.2% 327 Agriculture, Fisheries and Forestry 1.7% 283 1.5% 223 Human Services Regional Australia, Regional Development and Local Government 3.2% 550 1.1% 165 N/A N/A 1.0% 151 Infrastructure and Transport 0.7% 122 0.9% 138 Prime Minister and Cabinet 1.2% 211 0.9% 132 Resources, Energy and Tourism 1.3% 229 0.8% 126 Broadband, Communications and the Digital Economy 0.1% 16 0.7% 111 Families, Housing, Community Services and Indigenous Affairs 0.8% 141 0.7% 109 Climate Change and Energy Efficiency 0.2% 36 0.4% 59 Parliament of Australia 0.2% 29 0.4% 59 Veterans' Affairs 1.1% 180 0.1% 17 100.0% 17,017 100.0% 15,262 Defence Immigration and Citizenship Treasury Attorney-General's Total 33 Chart 2: Percentage of all non-compliance by portfolio grouping for 2010-11 Chart 2 presents the 2010-11 data reported in Table 2 in graphical form. Note: ‘Other’ includes portfolio groups whose share of the total is less than 1.5 percent 34 Chart 2.1: Agriculture, Fisheries and Forestry portfolio group Chart 2.2: Attorney-General's portfolio group 35 Chart 2.3: Broadband, Communications and the Digital Economy portfolio group Chart 2.4: Climate Change and Energy Efficiency portfolio group 36 Chart 2.5: Defence portfolio group Chart 2.6: Education, Employment and Workplace Relations portfolio group 37 Chart 2.7: Families, Housing, Community Services and Indigenous Affairs portfolio group Chart 2.8: Finance and Deregulation portfolio group 38 Chart 2.9: Foreign Affairs and Trade portfolio group Chart 2.10: Health and Ageing portfolio group 39 Chart 2.11: Human Services portfolio group Chart 2.12: Immigration and Citizenship portfolio group 40 Chart 2.13: Infrastructure and Transport portfolio group Chart 2.14: Innovation, Industry, Science and Research portfolio group 41 Chart 2.15: Parliament of Australia portfolio group Chart 2.16: Prime Minister and Cabinet portfolio group 42 Chart 2.17: Regional Australia, Regional Development and Local Government portfolio group Chart 2.18: Resources, Energy and Tourism portfolio group 43 Chart 2.19: Sustainability, Environment, Water, Population and Communities portfolio group Chart 2.20: Treasury portfolio group 44 Chart 2.21: Veterans' Affairs portfolio group 45 Appendix: List of portfolio groups for Certificate purposes Appendix Composition of Portfolio Groups as at 30 June 2011 Agriculture, Fisheries and Forestry portfolio group: Australian Fisheries Management Authority Australian Pesticides and Veterinary Medicines Authority Department of Agriculture, Fisheries and Forestry Wheat Exports Australia Attorney-General’s portfolio group: Administrative Appeals Tribunal Attorney-General’s Department Australian Commission for Law Enforcement Integrity Australian Crime Commission Australian Customs and Border Protection Service Australian Federal Police Australian Human Rights Commission Australian Security Intelligence Organisation Australian Transaction Reports and Analysis Centre CrimTrac Agency Family Court of Australia Federal Court of Australia Federal Magistrates Court of Australia Insolvency and Trustee Service Australia National Native Title Tribunal Office of Parliamentary Counsel Office of the Director of Public Prosecutions 46 Broadband, Communications and the Digital Economy portfolio group: Australian Communications and Media Authority Department of Broadband, Communications and the Digital Economy Climate Change and Energy Efficiency portfolio group: Department of Climate Change and Energy Efficiency Office of the Renewable Energy Regulator Defence portfolio group: Defence Materiel Organisation Department of Defence Education, Employment and Workplace Relations portfolio group: Department of Education, Employment and Workplace Relations Fair Work Australia Office of the Australian Building and Construction Commissioner Office of the Fair Work Ombudsman Safe Work Australia Seafarers Safety, Rehabilitation and Compensation Authority (Seacare Authority) Families, Housing, Community Services and Indigenous Affairs portfolio group: Department of Families, Housing, Community Services and Indigenous Affairs Equal Opportunity for Women in the Workplace Agency Finance and Deregulation portfolio group: Australian Electoral Commission Australian Reward Investment Alliance ComSuper Department of Finance and Deregulation Future Fund Management Agency 47 Foreign Affairs and Trade portfolio group: AusAID Australian Centre for International Agricultural Research Australian Secret Intelligence Service Australian Trade Commission Department of Foreign Affairs and Trade Health and Ageing portfolio group: Australian National Preventive Health Agency Australian Organ and Tissue Donation and Transplantation Authority Australian Radiation Protection and Nuclear Safety Agency Cancer Australia Department of Health and Ageing National Blood Authority National Health and Medical Research Council Private Health Insurance Ombudsman Professional Services Review Scheme Human Services portfolio group: Centrelink Department of Human Services Medicare Australia Immigration and Citizenship portfolio group: Department of Immigration and Citizenship Migration Review Tribunal and Refugee Review Tribunal Infrastructure and Transport portfolio group: Australian Transport Safety Bureau Department of Infrastructure and Transport 48 Innovation, Industry, Science and Research portfolio group: Australian Research Council Department of Innovation, Industry, Science and Research IP Australia Parliament of Australia portfolio group: Department of Parliamentary Services Department of the House of Representatives Department of the Senate Prime Minister and Cabinet portfolio group: Australian Institute of Family Studies Australian National Audit Office Australian Public Service Commission Australian Sports Anti-Doping Authority Department of the Prime Minister and Cabinet National Archives of Australia Office of National Assessments Office of the Australian Information Commissioner Office of the Commonwealth Ombudsman Office of the Inspector-General of Intelligence and Security Office of the Official Secretary to the Governor-General Old Parliament House Regional Australia, Regional Development and Local Government portfolio group Department of Regional Australia, Regional Development and Local Government National Capital Authority Resources, Energy and Tourism portfolio group: Department of Resources, Energy and Tourism Geoscience Australia 49 National Offshore Petroleum Safety Authority Sustainability, Environment, Water, Population and Communities portfolio group: Bureau of Meteorology Department of Sustainability, Environment, Water, Population and Communities Great Barrier Reef Marine Park Authority Murray-Darling Basin Authority National Water Commission Treasury portfolio group: Australian Bureau of Statistics Australian Competition and Consumer Commission Australian Office of Financial Management Australian Prudential Regulation Authority Australian Securities and Investments Commission Australian Taxation Office Commonwealth Grants Commission Corporations and Markets Advisory Committee Department of the Treasury Inspector-General of Taxation National Competition Council Office of the Auditing and Assurance Standards Board Office of the Australian Accounting Standards Board Productivity Commission Royal Australian Mint 50