JUNE 2013 Purpose and Scope To confirm the policy and procedures associated with the segregation of waste for recycling and disposal and contaminated refuse and recycling containers. Applicable to: ALL ( X ) Officers of Council ( ) Management Contractor ( ) Members ( ) Policy 1. To establish the policy and procedures associated with the segregation of waste for recycling and disposal of contaminated refuse and recycling containers. This policy covers Flats where communal recycling and waste facilities are provided. Flats which have individual bins are covered by the Segregation of Waste Policy for Houses. 2. All containers will be liable to inspection prior to emptying to establish that they contain only the required materials as detailed below. 3. Communal general waste (rubbish) bins These bins should contain non-recyclable waste. They should not contain: a) Glass bottles and jars, food and drinks through cans, cardboard, plastic bottles, pots , tubs and trays or cartons – which can be recycled in the green ‘mixed recycling’ bin. b) Compostable liners which contain the compostable seedling logo containing food waste which can be placed in the brown food waste bin for composting. c) Paper which can be recycled in the blue ‘paper’ bin. d) Other materials which are able to be recycled at Household Waste Recycling Centres e.g. batteries or electrical items. All material should be contained within the provided bins. Any items not contained within the bin will be the responsibility of the managing agent to clear, including any fly-tipped waste. In the event that these bins contain recyclable waste they will be emptied to prevent a build up of waste. 4. Green ‘mixed recycling’ bins These bins should contain glass bottles and jars, food and drinks cans, cardboard, plastic bottles, pots, tubs and trays and cartons. All material should be placed in the bins loose (not bagged) and should be fully contained within the bins. If additional containers are required to be provided, residents should contact Waste Services on 0800 3286023 to request these. Any bin found to contain incorrect items will not be collected and left un-emptied. Segregation of waste- Flats 1 Waste Waste && Recycling Recycling Policies Policies Segregation of Waste (including contamination) Policy for Flats JUNE 2013 5. Brown ‘food waste’ bin This should contain organic waste only. This should be mainly food waste but may include cut flowers, and small amounts of garden waste e.g. cuttings from house plants. It is recommended that residents place all their food waste into this bin either loose or using Council provided compostable liners/liners containing the compostable logo (including paper liners). Three roles of caddy liners will be provided annually to residents of flats which is considered to be reasonable use. Kitchen caddy’s should not be placed out for collection. Any bin found to contain non-compostable liners or items other than food/organic waste will be rejected and will remain uncollected. Our waste collection contractor will return when possible to empty the food bin for land filling. No other bags or receptacles containing food waste will be collected. 6. Blue ‘paper’ bin The paper bin should contain paper only. No other recyclable material including cardboard or waste items should be presented within this container. 7. Education and Enforcement If recycling containers do not contain the correct materials in accordance with the segregation of waste policy they will be deemed to be contaminated and may not be emptied. The following actions will then be initiated: All known managing agents will have received a letter detailing information on our service. Should contamination occur on the:First incident - a contamination sticker will be placed on the respective container detailing why the container could not be emptied. If contamination is light (one or two small items) the crew will remove and dispose of the contamination in the general waste bin and empty the recycling/ food waste bin. If this is not possible due to significant contamination the bin will be left un-emptied and reported back to the waste collection contractor. An additional collection to empty the container will be scheduled within five working days and the contents sent to landfill. A letter will be sent to the relevant managing agent (where known) detailing the type of contamination, advice on managing contamination and policy information including information on charges for the rectification of contaminated bins (upon request from the managing agent) should contamination occur in the future. Segregation of waste- Flats 2 Waste & Recycling Policies If extra bags of easily identifiable clean recyclable material are placed next to the bin these will be taken by the contractor, recyclables should not be placed in black bags. JUNE 2013 Charges will be a reflection of the costs to the Council in providing the additional collection and associated administration. A letter will be sent to all residents of the block where the contamination occurred informing residents of the correct recycling bin usage, plus notification of possible collection re-charges to management agent. A copy of this letter will be placed in the flats’ foyer. Second incident - a contamination sticker will be placed on the respective container detailing why the container could not be emptied. If light contamination (one or two items) the waste collection crew will dispose of the contamination and empty the bin. If the food, mixed recycling bins or paper bins contain heavy contamination this will be reported back and a letter will be sent to the relevant managing agent detailing contamination and notification of charges. The managing agent can then choose whether to pay to have the bin/s emptied or instruct their own staff to remove the contamination from the bin. A further letter will be sent to all residents of the offending block together with details of correct recycling bin usage, this will inform residents of what charges (if any) were levied to the managing agent and the possibility that future contamination will lead to removal of the recycling bins. This letter will also be placed in the flats’ foyer. In addition posters on the recycling requirements will be checked and replaced if necessary in the foyer. Once payment has been received the contaminated bin will be reported to the waste collection contractor and a collection to empty the container will be arranged within five days and the contents sent to landfill. NHDC/waste collection officers will continue to monitor the contamination levels of the bins. Future incidents - a contamination sticker will be placed on the respective container detailing why the container could not be emptied. If a period of three months has elapsed since the last incident then the process will begin as if it were a first incident. If contamination is a regular occurrence letters will be sent to the managing agent reminding them of their duties and informing them of the charges for the continuing management of contaminated bins and their options for rectification. Residents of the flat block may receive a notice under S.46, Environmental Protection Act 1990 formally advising of the requirements to facilitate the collection and disposal of waste appropriately. A copy will be placed in the flats’ foyer. The recycling collection service will only continue or resume at such time as the Council is satisfied that contamination has been removed/ has reduced and waste and recycling can be managed effectively at the block of flats and in accordance with Segregation of waste- Flats 3 JUNE 2013 NHDC/waste collection officers will continue to monitor the contamination levels of the bins and attempt to identify specific residents who remain unclear about their responsibilities. If contamination or excess (side) waste or fly-tipping occurs; future action will be discussed with the managing agent, which may lead to formal investigations under the Councils Enforcement Policy and/or the removal of recycling bins if repeated attempts to support residents to recycle have failed. In order to avoid the accumulation of refuse at the premises the refuse bins may continue to be emptied at the Councils discretion, any additional collections over and above the standard Council service may be requested by the managing agent but may be charged to the managing agent where additional costs are incurred by the Council. 5. Definitions Cans means food and drink cans – rinsed to remove food residue. Glass means glass bottles and jars of any colour - rinsed to remove food residue. Cardboard means all types of cardboard for example cereal boxes and corrugated packing boxes – no food residue. Plastics means rigid household plastic food packaging (no films or bags) e.g. bottles, pots, tubs and trays - rinsed to remove food residue. Cartons means for example, tetra pak cartons - eg. soup or juice cartons – rinsed to remove food residue. Paper means all paper excluding tissue paper e.g. newspaper, magazines, pamphlets, telephone directories, Yellow Pages and junk mail. Links to relevant information: Contracts Other policies (state) Collections Provision of Containers For further advice contact : Service Manager – Waste & Recycling Last Updated: 6th January 2014 To be reviewed no later than : Summer 2015 Policy Sponsor : Head of Leisure & Environmental Services Segregation of waste- Flats 4 Waste & Recycling Policies the Council’s reasonable requirements to recycle. This is to prevent a reduction in the quality of material being sent for processing.