Medicare Advantage PPO (FreedomBlue) - SNF What is Medicare Advantage? Eligibility Benefits Telephone Numbers Medical Management Requirements Program administered by the Centers for Medicare and Medicaid Services (CMS). Formerly called Medicare+Choice. Provides all the same benefits of Medicare plus supplemental benefits (i.e. Vision, Dental, RX, etc.). FreedomBlue is a Medicare Advantage Preferred Provider Organization (PPO) product from HighMark Blue Shield in association with Blue Cross of Northeastern Pennsylvania. It offers Medicare-eligible individuals the convenience of a PPO arrangement through which covered health care services are reimbursed at the highest level when member received these services from network providers. Permanent county residence: NEPA – Luzerne and Lackawanna counties Eligible for Medicare Part A and enrolled in Part B Can not be medically determined to have End Stage Renal Disease (ESRD) Refer to attachment labeled “Freedom Blue News” 1. FreedomBlue News – Oct 05 2. FreedomBlueNews – Jan 06 SNF Benefit 1. 100 day per benefit period (60 day lapse) 2. Three (3) day prior hospital stay is NOT required 3. Authorization is required Refer to attachment labeled “FreedomBlue Contact Information” Medical necessity criteria are the same as Medicare (InterQual Treatment Criteria). Authorization should be obtained prior to services being rendered or within 48 hours of the request for an emergency admission. To obtain authorization, contact Highmark Blue Shield’s Health Care Management Services (HMS) Team at 1-866-731-8080. Provider’s responsibility to obtain precert. If not obtained, corresponding claim will be rejected, and the member must be held harmless. Authorization required for but not limited to: 1. Hospital Inpatient Admissions 2. SNF Admissions 3. Certain outpatient surgical procedures (reference the “Procedures/DME that Require Authorization”) They are “Procedures Requiring Authorization” and “Update to Procedures Requiring Authorization”. 4. Select DME/P&O items 5. Therapies (PT, OT, ST, etc.) 6. Home Health Care Reimbursement/Billing Treatment Plans (Refer to attachment labeled “Therapy Treatment Plan 1. PT, OT and ST require initial Authorizations and Treatment Plans. Also, Treatment Plans after 12th visit 2. Fax Treatment Plans to HMS at 1-866-236-6321 3. 100% coverage for PT, OT and ST after $15 copay per visit Pre-Authorization effective 1st Qtr 2006, and applies to outpatient, non-emergency imaging services. 1. Select CT Scans, Select MRI Scans, Select MRA Scans and all PET Scans 2. Ordering physician calls NIA prior to scheduling the test at 1-800-547-3627, Option 5 3. NIA is available M – F, 8 am to 8 pm 4. Clinical criteria available at www.RadMD.com Transfers – Refer to attached labeled “FreedomBlue Provider Guide”, page 12. SNF’s medical management and billing must coordinate to ensure that what is billed has been authorized. When benefit days are exhausted or the member no longer requires skilled care, FreedomBlue can no longer pay for the member’s inpatient (Part A) services. New authorization required for Part B services that will continue NOMNC (Notice of Medicare Non Coverage) – refer to attachment labeled the same - is used to notify member that coverage for inpatient stay will not continue. 1. NOMNC must be provided 2 day before services will be denied, reduced or terminated 2. NOMNC notifies member of their potential liability and appeal rights Bed Hold 1. Must hold for up to 5 calendar days 2. No payment made for days member didn’t occupy room 3. Unlike FFS Medicare, member CANNOT be billed Billing/Level of Care Guidelines – refer to attachment labeled “FreedomBlue Provider Guide” Level 1 corresponds to revenue code 0128 Level 2 corresponds to revenue code 0200 Level 3 corresponds to revenue code 0120 Hardcopy Claims (UB-92) to: FreedomBlue, P.O. Box 358, Pittsburgh, PA 15230 Electronic Claims – Please use the following: NAIC # - 54771C Billing Provider Qualifier - 1A Billing Provider ID - 4 Digit Provider ID # OR NAIC # - 54771C Billing Provider Qualifier - 1C Billing Provider ID - Medicare Number Freedom Blue Contracted providers – refer to Medicare Advantage PPO Agreement 1. Inpatient – Level I, II and III are per diem and exclude professional services 2. Part B Only – Fee Schedule No coinsurance or deductible will apply Electronic Tools Blues on Call Silver Sneakers Prescription Drug Discount Program SNF’s medical management and billing must coordinate to ensure that what is billed has been authorized. Consolidated billing is required (SNF reimburses vendor) Services excluded from consolidated billing are Prosthetics, Orthotics, complex diagnostic procedures When Benefit Days are Exhausted OR the Member No Longer Requires Skilled Care, FreedomBlue can no longer pay for the member’s inpatient (Part A) services. New authorization required for Part B services that will continue. Bed Hold 1. Must hold for up to 5 calendar days 2. No payment made for days member didn’t occupy room 3. Unlike FFS Medicare, member CANNOT be billed Billing/Level of Care Guidelines – refer to attachment labeled “FreedomBlue Provider Guide 1. Level 1 corresponds to revenue code 0128 Level 2 corresponds to revenue code 0200 Level 3 corresponds to revenue code 0120 BCNEPA Provider Center (Medical Policy, Forms, Policy/Procedural Manual, etc) available via NaviNet or Secure Access. www.cms.hhs.gov Procedures Requiring Authorization via BCNEPA Provider Center 1. NaviNet (BCNEPA) 2. Medicare Advantage 3. Reference Materials 4. Procedures Requiring Authorization Members of FreedomBlue have access to Highmark Blue Shield’s 24-hour toll free health care support resource. Blues on Call offers condition management and shared decision-making. There is a link on Highmark Blue Shield’s website (www.highmarkblueshield.com). Silver Sneakers is a unique exercise, physical activity and social oriented program. Offers member free access to local community fitness centers. Encourages members, often burdened by multiple chronic conditions, to increase their levels of physical activity and motivates them to continue to be active. FreedomBlue members receive instant savings on most brand name and generic drugs at Premier Network Pharmacies throughout the service area.