Product Placement Process 1. Identify patient need for product 2. Fax or email patient demographic/face sheet. Must contain: Patient name Social Security number or Medicare number DOB Address where products will need to be delivered. Phone number of caregiver. Point of contact. Caregiver or POA MD name and Phone number Is patient seen by a Home Health Agency. If yes, please provide me with the name of agency seeing patient. If not seen, sometimes it is helpful to have a PT/OT evaluation for bed need done. 3. Hill-Rom will search Medicare data base for previous history of DME use. If none found---> 4. Mary will fax correct SOP to MD or request RX from MD. RX or SOP may be signed by any MD within clinic. 5. Mary will review chart notes from MD to ascertain adequate documentation presence and discuss need with patient. PATIENT MUST QUALIFY FOR ALL PRODUCTS BASED ON MEDICARE GUIDELINES. 6. Once authorized by Medicare or insurance, equipment is placed in home at the convenience of the patient/caregiver. Recertification Medicare requires recertification every 30-90 days from initial placement. Most insurance companies are following Medicare guidelines and require the same follow-up to continue rental of equipment. If Alaska Medicaid is primary payor, they will purchase the products if MD indicates the need is for 12 months or greater.