University Hospital of Wales Ward B7 Respiratory Medicine Student Orientation pack Name:………………………………………………… Mentor:……………………………………………… Co- Mentor:………………………………………. An Introduction Welcome to B7. We hope your placement with us will not only be an enjoyable and exciting one, but one in which you gain an insight into the nursing care and management of patients with a range of respiratory conditions. On B7 we work 12 ½ hour shifts 7-7.30 days and nights. As we get a paid half hour break each day we are required to pay back the 1.5 hrs we owe each week, therefore staff work a 6hr shift every 4 weeks. During your placement you will be allocated a mentor and a co-mentor who will work with you, supervising and providing guidance and support throughout your stay. On B7 we have a multi disciplinary approach in providing individualised care to the patient and their family. This booklet provides you with an overview of the ward area and the patients we care for on the ward The Ward Our Management team: Ward Sister: Donna Akers Deputy Ward Sister: Andrea Oliver Deputy Charge Nurse: Neil Jenkins The ward has a total of 36 beds, the areas are used for both male and female patients. One of our cubicles is used for our Procedure Room, this area is used for elective admissions and patients who need a procedure on the ward e.g. a chest drain inserted. Our elective patients often stay on the ward for a day when needing medication monitoring or a Radiology procedure. B7 consultants are: Dr. Barry, Dr. Hope-Gill, Dr. Buttress, Dr. Parry, Dr. Chishimba and Dr. Pink who work along with a team of doctors working within the area. Our consultants change on a monthly rota, we normally have two covering the ward each month with one consultant looking after the patients on the North side and one on the South. We have Respiratory Nurses who support the staff on the ward with the specialist care that some patients need. They include the use of Non Invasive Ventilation and Acute Bipap Machines. We also have another specialist team that work on the ward, the Community Respiratory Resource Unit also known as CRRU. They help apon discharge with patients who need follow up care in the community after discharge. Our Nursing Philosophy of Care is: This philosophy has been compiled by individuals you will be in contact with during your stay on B7. The philosophy reflects our beliefs, values and attitudes. Our ultimate goal is to strive for excellence and to work as a team to provide the best possible care for our patients. Our aims are: We strive to be The Centre of Excellence for respiratory care in South Wales. To provide a continuous high standard of respiratory and general medical care to patients. To deliver patient care with compassion, safety and efficiency. To heal and care for patients, relatives and significant others in an unprejudiced manner, with respect and politeness. Promoting the patients autonomy and independence and allowing them to be partners in their own treatment and care. To keep up to date with current research, only implement changes when they are found to be beneficial in improving the quality of patient outcomes. To maximise the resources available to B7 by adopting a multidisciplinary approach to patient care. To promote ongoing education and personal development throughout the multidisciplinary team, regardless of the individuals position or level of experience. To expect that patients, relatives and significant others treat ward staff with the respect and politeness which is shown the team. Skills list for students Ward B7 offers the student the opportunity to learn and improve many clinical nursing skills. Here are some areas students may wish to focus on: Care of the dying patient and their family. • Admission and discharge of patients: policies and practice • Referral to other services – referral criteria and processes, e.g. Social workers, physiotherapy, occupational therapy etc • Care of the acutely unwell respiratory patient. • Management of patient with long term respiratory conditions • Multidisciplinary care of the medical patient • Management roles, resources, decision making processes, essence of care and other benchmarking processes • Care of respiratory patients receiving acute and long term invasive ventilation. • Caring for a patient with a tracheostomy. • Care for a patient with a chest drain inserted. Transferable Skills for students • Use of NEWS scoring , and when to inform Medical Rapid Response Team for intervention/ assessment - measurement and recording of observations including blood pressure, pulse, oxygen saturations, temperature and respirations and how to interpret findings. • You will learn about aseptic technique including catheterisation and wound care. • You will be involved with drug administration (orally, inhalation, subcutaneous, intra-muscular and suppositories). • Nutritional and tissue viability assessment including pressure area management. • Blood glucose testing and recording. • The preparation and administration of insulin. • Admission and Discharge/Transfer procedure. • General hygiene, oral care, nutrition and hydration. • Administration of oxygen and use of nebuliser therapy. • Managing and preventing risk. • Documentation. • Patient assessment- Within 24 hours of admission, a patient should have had the Activities of Daily Living assessment and a property disclaimer completed in the admission booklet. The following risk assessments need to be completed: Waterlow risk assessment (within 6 hours of admission, Nutritional risk assessment (including weight recorded), Pat-e-bac assessment, Falls risk assessment. Once completed, these assessments should highlight the need, if any for further intervention, for example, Airwave/Repose mattress, referral to physiotherapy, commencing a food chart, cot sides, crash mats etc. We have some great learning material to support your time with us they can be found by: 1. Using the CAV Web Intranet Oxygen Service For Home > Emergency O2 Secondary Care. Oxgyen Therapy and Prescription- A presentation to read. 2. Using Google www.brit-thoracic.org.uk –You will have access to various respiratory guidelines used in the treatment of patients with respiratory diseases, e.g. asthma and COPD. Opportunities There will also be opportunities for students to work with other members of the multidisciplinary team e.g: Physio Lung cancer team at Llandough Pallative Care Team NIV O.T Team Some Ideas! Lung Function Clinic Respiratory Nurses Bed Manager MRRT CRRU Team Some of the procedures and investigations you may be able to observe include: • • • • • • • • • • • • • • • • • • Routine blood tests Chest Drain insertion Tracheostomy change Setup on long term NIV Arterial blood gases CT, MRI and Ultrasound scans Blood sugar monitoring ECGs Catheter insertion Lumbar punctures Urine testing Wound cultures VQ scans OGD Physiotherapy treatments OT washing and dressing assessments / Home Visits Speech and language assessments Dietetic screening Daily Routine Remember, no day is the same as we care for a variety of different patients with varying individual needs! Times are as a rough guide only! 7am Handover The start of a shift begins with ‘handover’ or ‘report’ of patient information, this promotes continuity of care and allows staff to review and plan care. Patients are discussed with the nurse and health care support worker looking after that group of patients. You will receive a printed document, detailing the patients on the ward. On the ward we normally have two qualified and two NA’s on each end of the ward and then we have one nurse and NA looking after the first four bedder each end. We also have a shift co-ordinator on shift who allocates staff to work in the areas. The coordinator also runs the morning board round, organises admissions and discharges and supports staff during the shift. At the end of the shift, the report must be disposed of in our confidential waste bin near the reception desk. 7.30 – 12 noon Patients to be sat up ready for breakfast Breakfast/tea round – served by ward caterers, patients to be assisted as required Medication round, including ordering new medications from pharmacy Washes, pressure area checks and bed making Restocking of the linen trolley Incontinence care and toileting, as required Observations Blood sugar monitoring prior to lunch Morning breaks to start at 10:30am – 30 minutes. 1200 Midday At this time all staff should be back on the ward to assist patients with their food at lunch, this is to comply with our protected meal time procedure, this is where we have no visitors on the ward and all staff are on hand to encourage and help with feeding. Lunch and tea round – served by ward caterers, patients to be assisted as required Medication round and updating of daily recording charts Update food charts Afternoon Doctors' rounds/Physio/OT interventions, visits from specialist nurses Dressings Relevant referrals made and discharge planning, Incontinence care and toileting, as required Pressure area checks General tidy (clean down tables, wash any white trays, commodes ect) Checking of oxygen and suction units – each bed side unit should have a yanker sucker, green oxygen tubing and a non-re-breather mask. Equipment re-stocking and ordering of equipment (e.g. bottles/bedpans, pads, blood sugar monitoring equipment, thermometer covers... the list is endless!) Documentation – including notes and monitoring/completing risk assessments Blood sugar monitoring prior to tea Afternoon breaks to start at 15:30 – 20 minutes 1700 hours All staff should be back on the ward to assist patients with their food at tea time. We have protected meal times on the ward from 5-6pm. Evening meal and tea round- served by ward caterers, patients to be assisted as required Update food record charts Medication round Update handover sheet on the computer ready for night staff Incontinence care and toileting, as required Pressure area checks Tidy ward 1900 hours Handover to night staff General clean and tidy up, removing potential hazards e.g. chairs, rubbish, linen bags etc 2000 hours Settle and make patients comfortable for the night Observations Pressure area checks Incontinence care and toileting, as required Update/Add up fluid balance charts Empty catheters Attend to patient needs as required Medication round Other Information Referral Criteria/ Admission methods Patients are admitted to B7 from A&E, MAU, other ward areas and other hospitals if they have any acute respiratory problems. Visiting Times 2-4 6-8pm. This is to ensure that patients are not disturbed at meal times. Useful Telephone Numbers Ward number – Reception: 47575/ 43809 North: 47574 South: 47573 Cardiac Arrest – 2222 Fire- 3333 Switchboard - 100 To use the Hospital Bleep System dial 181 then the person's bleep number that you need to contact, then the extension number of the phone you’re using followed by #. What you can expect from us • • • • • • • • You will receive an induction into your work area to ensure you are familiar with the environment and are able to practice safely. You must find out the location of the arrest trolley, portable oxygen and fire extinguishers and exits on your first day. You will discuss your learning needs and outcomes at the beginning of the placement. We will provide an environment conducive to meeting identified individual student learning needs which are also safe and healthy. During your placement you will be allocated a mentor to work alongside. The mentor will be a qualified practitioner who will assist and support you during your clinical work (at least 50% of your rota will be allocated alongside your mentors). Your mentor will assess your performance against your course learning outcomes, and provide feedback to help you develop your skills. You will receive supervision during your clinical practice. You will be a valued member of the multidisciplinary team during your placement, and can expect support from all your colleagues. We will listen to your feedback about your placement and will respond to any issues raised sensitively. What we expect from you • • • • We expect you to arrive on time for planned shifts and any other activity identified by the Mentor or delegated supervisor We expect you to ensure your Mentor is aware of your learning outcomes for the placement and specific learning needs We expect you to act in a professional manner. We expect you to dress in accordance with your University’s uniform policy, and also in accordance with the Cardiff and Vale NHS Trust uniform policy (no jewellery apart from stud earrings and wedding ring if applicable). • • • You should inform your mentor or delegated person if you are unwell and not able to attend your placement. Please do this as soon as possible prior to your shift. You should also inform the University, as per guidelines. We expect you to maintain and respect confidentiality and patient dignity at all times. This applies to clients, their records and discussions between the student and the Mentor. We would like you to raise any issues regarding your placement with your mentor. If this is not possible please speak to the deputy or Ward Manager otherwise you should contact your link tutor / placement co-ordinator. Induction Checklist 1. INTRODUCTION TO THE WORKPLACE TO BE COVERED ON DAY ONE OF THE PLACEMENT Introduction to other members of staff □ Allocation of mentor and key supervisors’ □ Brief tour of ward, department or work area, toilets, rest room, □ Restaurant, car parking etc □ Fire exits, alarms, and equipment and fire evacuation procedures and emergency procedures□ How to report accidents to yourself, others or near miss □ Health and safety including infection control measures, □ Food hygiene, chemicals and physical hazards in the workplace □ Local arrangements for safe lifting and handling including equipment □ Telephone and bleeps – use and location □ Safe keeping of property – for staff and patients □ Confidentiality – personal and access to patient records etc □ 2. TRUST AND LOCAL POLICIES AND PROCEDURES Location of and access to reference books, policies and standards: □ Risk Control Policies and Procedures Manual □ Accident Reporting □ Health and Safety □ Infection Control □ Needle Stick Injuries □ Fire Regulations and Procedures □ Confidentiality/Data Protection Act/Security of Information □ Human Resources e.g. Equality and Diversity/Disability/Bullying and Harassment, Whistle blowing, disciplinary and grievance etc □ 3. PLACEMENT RESPONSIBILITIES Hours of work including shift work, flexi-time arrangements □ Reporting sickness absence and other absence □ Outline of duties and supervision □ Performance standards □ 4. TRAINING NEEDS IDENTIFIED AND ACTIONS Learning Outcomes for placement discussed □ Specific learning needs discussed □ Learning Resources available discussed □ I confirm that a local induction has been completed and all the topics have been discussed and understood. Student :_____________________ Mentor/Co Mentor:________________________