Policy for the Prevention and Management of Adult In-Patients at Risk of Falling or who have already Fallen Version 9 Name of responsible (ratifying) committee Patient Safety Working Group Date ratified 17th July 2014 Document Manager (job title) Clinical Nurse Specialist, Falls and Bone Health. Date issued 13th August 2014 Review date 12th August 2016 (unless requirements change) Electronic location Clinical Policies Related Procedural Documents See section 8: References and associated documentation Key Words (to aid with searching) Patient slips, trips, falls; falls prevention; adverse incident; RIDDOR; serious incident requiring investigation; SIRI; post fall actions; essential care of the fallen patient; hip fracture; spinal injury; medical falls assessment Version Tracking Version 9 Date Ratified Brief Summary of Changes Author Various minor changes to ensure adherence to NICE guideline CG161 (issued June 2013). Update of Hover Matt/Jack guidelines. J. Windsor / N. Cole Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 1 of 30 CONTENTS QUICK REFERENCE GUIDE ............................................................................................................. 3 1. INTRODUCTION.......................................................................................................................... 4 2. PURPOSE ................................................................................................................................... 4 3. SCOPE ........................................................................................................................................ 4 4. DEFINITIONS .............................................................................................................................. 4 5. DUTIES AND RESPONSIBILITIES .............................................................................................. 5 6. PROCESS ................................................................................................................................... 6 7. TRAINING REQUIREMENTS ...................................................................................................... 9 8. REFERENCES AND ASSOCIATED DOCUMENTATION ............................................................ 9 9. EQUALITY IMPACT STATEMENT ............................................................................................ 10 10. MONITORING COMPLIANCE ................................................................................................... 10 APPENDIX A: Protocol for Essential Care following an Inpatient Fall................................................ 12 APPENDIX B: Knowledge and skills Competency Framework .......................................................... 27 APPENDIX C: Falls Link Champion Role .......................................................................................... 30 Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 2 of 30 QUICK REFERENCE GUIDE Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 3 of 30 1. INTRODUCTION The policy reflects the Department of Health standards regarding the need to take action to prevent falls and reduce injury in older people. Timely and effective assessment, treatment, rehabilitation, and preventative advice is integral to any falls management strategy Patient falls are one of the most frequently reported incident within Portsmouth Hospitals NHS Trust (the Trust). Patients who have fallen prior to admission or who present to hospital following a fall are at high risk of falling whilst an inpatient. Reducing the risks of these falls can be achieved by comprehensive and systematic risk identification and positive co-coordinated multidisciplinary management and intervention. The evidence base and interventions contained in this policy are specific to patients 65 years and over. However risk assessment and interventions may be applied to any group or setting and to any fall, including those from a height. 2. PURPOSE The purpose of this policy is to ensure that an integrated inter-professional approach is adopted for the management of all patients age 65 and over who are at risk of falling or who have already fallen, regardless of the height from which they have fallen. This will ensure that each individual patient has an adequate falls assessment undertaken and an appropriate management plan initiated and implemented. This policy will also apply to all patients aged 5064 who are identified by a clinician as being at higher risk of falling. 3. SCOPE This policy applies to all permanent, locum, agency and bank staff of Portsmouth Hospitals NHS Trust and the MDHU (Portsmouth), involved in the care of patients ‘In the event of an infection outbreak, flu pandemic or major incident, the Trust recognises that it may not be possible to adhere to all aspects of this document. In such circumstances, staff should take advice from their manager and all possible action must be taken to maintain ongoing patient and staff safety’ 4. DEFINITIONS A fall may be defined as an event whereby an individual comes to rest on the ground or another lower level with or without loss of consciousness. Falls Pathway: is the algorithm or flow chart that guides the patient journey from admission to discharge Fall Risk Assessment Tool (FRAT): a risk assessment tool used in the Emergency Department and which forms part of the detailed falls assessment Get up and Go test: a test of postural stability and lower limb strength whereupon the patient is asked to get up from a chair without using the arms take a few steps, turn and return to sit down in the chair. Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 4 of 30 Backward chaining: the preferred method of assisting an uninjured patient up from the floor using a chair. Bedside rails: are rails on the sides of beds, sometimes referred to as cot sides, side rails or safety rails Ultra low bed: (Hi/Lo bed): one that lowers to less than 30cm from the mattress to the floor Falls Alarm: an early warning system that alerts staff when the patient attempts to stand unsafely or leave the bed without assistance. Root cause analysis: a framework for reviewing and analysing patient safety incidents to identify and recommend areas for change. 5. DUTIES AND RESPONSIBILITIES The Clinical Nurse Specialist for Falls and Bone Health - The CNS (Falls) is responsible for: Leading the implementation of the patient falls policy throughout the Trust; Leading and coordinating an audit programme to monitor the effectiveness of the falls policy Informing the “patient falls” element of induction and any other mandatory training content of the Trust Essential Skills Matrix and delivering training, as required Chairing the Trust’s Falls Prevention Group. Ensuring the provision of quarterly reports to: the Patient Safety Working Group; and the District Falls Strategy Group Falls Champions are responsible for: Understanding and implementing the role as described in appendix C, under the indirect supervision of the CNS (Falls) and the direct supervision of their line manager. Participating in the root cause analysis of falls within their ward. Practice Development Nurses / Practice Facilitators are responsible for promoting and ensuring incorporation of the falls competency-based training in ward based staff development programmes: to support the implementation of the Falls Prevention Strategy throughout the Trust Medical staff are responsible for: Taking and documenting a falls history, including the assessment of falls and fracture risk factors for all patients age 65 and over on admission and/or following a subsequent fall and initiating an appropriate management plan. Conducting and documenting a full review of each patient following a fall, in a timely manner. This will be dependant on the clinical status of the patient and may be immediately following the fall or on the next routine ward visit. Liaising with all relevant staff with regard to identified risk factors and management plan. Clinical Service Centre (CSC) Heads of Nursing are responsible for: Monitoring competency achievement and ensuring, through CSC training plans, that competency-training needs are met Supporting line managers to release staff for training/meetings. Working directly with line managers to address issues raised by falls root cause analysis action plans Ensuring regular representation of their CSC at the Falls Prevention Group Line managers and professional leads are responsible for Agreeing competency levels for their area of practice with the CNS (Falls) Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 5 of 30 Agreeing competency levels for individuals and ensuring these are reviewed at annual development plan meetings. Supporting the development of staff to ensure they meet / progress their falls competency achievement. Releasing staff to attend training sessions/meetings to support competency achievement. Working directly with the Falls Link Champions to develop and implement action plans resulting from the root cause analysis of falls Reporting falls competency development progress to the Head of Nursing Identifying training requirements across their area of practice and ensuring these are addressed in annual training plans. Registered nursing staff are responsible for: Undertaking and documenting a risk assessment for each patient age 65 and over on admission and initiating the falls pathway if indicated by that assessment Liaising with all relevant staff with regard to identified risk factors Reassessing and documenting falls risk factors on a regular basis, as dictated by the severity of the risk Reviewing risk factors if the patient sustains a fall and informing all relevant staff / carers in a timely manner. Referrals to medical and therapy staff will be dependant on the clinical status of the patient. Patient Safety Working Group is responsible for receiving a quarterly report from the CNS (Falls) on all matters relating to the Trust’s Falls Prevention Strategy together with appropriate risk control measures to eliminate or reduce any identified risks. The Group will take any action it feels appropriate in the light of that received report. Trust Falls Prevention Group is accountable to the Patient Safety Working Group and is responsible to the District Falls Strategy Group. The Trust Falls Prevention Group, through the CNS (Falls) is responsible for providing quarterly reports to the Patient Safety Working Group and the District Falls Strategy Group. The Fall Prevention Group will also link to the Clinical Service Centre/Specialty governance groups and lead, inform and monitor the implementation of the falls prevention programme across the Trust District Falls Strategy Group: this multi–agency, district–wide strategic group representing primary, intermediate and secondary care services is responsible for informing and guiding the development of the Trust’s Falls Prevention Group in response to national and local drivers. The District Group is also responsible for receiving a quarterly report from the CNS (Falls); in her capacity as the Chair of the Trust Falls Prevention Group. Falls Link Champions Forum is chaired by the CNS (Falls) and is accountable to the Falls Prevention Group. This Forum will enable peer support and be a point of information exchange and training in relation to the Falls Pathway implementation programme. 6. PROCESS 6.1 It is a requirement to ensure that each individual patient has an adequate falls assessment undertaken and an appropriate management plan initiated and implemented. The evidence– base and interventions contained in this policy are specific to patients 65 years and over. However risk assessment and interventions may be applied to any group or setting and to any fall, including those from a height Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 6 of 30 Patient admitted through the Emergency Department Falls assessment on Green falls form within 4 hours Discharged FRAT = 2 or less: refer to GP Patient Admitted Falls risk assessment undertaken within 6 hours [Risk assessment can be found within the nursing admission documentation] FRAT = 3 or more: refer to specialist falls service Patient placed on inpatient falls pathway if they have ANY of the following: Is a falls related admission or has fallen in the last year Urinary incontinence or frequency Has confusion/ dementia/ delirium Is visually impaired Is worried about falling Falls assessment and care plan ALL PATIENTS ON FALLS PATHWAY to have bed rails assessment Therapist referral, if required Patients with nutritional problems must be referred to medical team and dietician Consideration and assessment for special equipment such as ultra low beds or falls alarms must be documented Medical review of falls risk factors and medication review. All patients and families to be given written information Help the Aged ‘Staying Steady’ and ‘Healthy Bones’ PHT’s Falls prevention and About Bedrails Patient MUST be reassessed and that assessment documented if any risk factors change or they sustain a fall. Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 7 of 30 Procedure to be undertaken following an inpatient fall see appendix A for detailed protocol Undertake an immediate clinical assessment / check for injury Return the patient to bed / chair using ‘backward-chaining’ technique if possible, or an appropriate method of transfer if an injury is suspected Carry out a clinical assessment using ‘post falls checklist’ and yellow medical actions sticker Request a medical review of falls and fracture risk factors Reassess falls risks and document in falls care plan Request input of specialists (e.g. therapists, pharmacist) Report as patient safety incident on Datix-web 6.3 If a patient is transferred All information regarding a fall, or the potential for a fall together with management plans must be communicated to receiving ward 6.4 On discharge When a patient is discharged and requires additional or further falls assessment they must be referred to relevant specialist care services, as appropriate. These may include: A Falls Clinic Physiotherapy Occupational Therapy General Practitioner Social Services Other specialist services as available Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 8 of 30 7. TRAINING REQUIREMENTS 7.1 Training forms part of the Trust’s Essential Skills and Training Requirements; as identified in the Training Needs Analysis. It is included in mandatory Corporate Induction and in Essential Updates 7.2 Staff attend classroom or ESR delivered Essential Update training every three years and undertake refresher training in the intervening years as identified by their manager. 7.3 All training is recorded on the Electronic Staff Record (ESR) from which the Learning and Development Team provide a monthly heat map to each CSC, to enable monitoring of compliance 7.4 Compliance is further monitored through the CSC performance reviews with the Executive Team 7.5 In addition 7.5.1 7.5.2 7.5.3 All Band 5 rotational physiotherapy staff (who are not employed by the Trust) undergo a dedicated session during their first rotation in Medicine for Older People, Rehabilitation and Stroke, Orthopaedics and General Medicine Falls Link Champions will receive a quarterly update with regards to their Level 4 Competency. All FY1 and FY2 medical staff receive mandatory falls training. 7.6 There will also be general raising awareness of falls prevention and any new initiatives through: Workshops and events guided and/ or undertaken by the Falls Prevention Group Articles in the Trust magazine Displays and information bulletins using the Trust intranet system Participation in National Falls Awareness Week 8. REFERENCES AND ASSOCIATED DOCUMENTATION External National Service Framework for Older People (Standard 6) 2001 NICE Guideline - The assessment and prevention of falls in older people (CG161) NHS Litigation Authority, Risk Management Standards for Acute Trusts www.nhsla.com National Patient Safety Agency (2007) Slips, trips and falls in hospital: www.npsa.nhs.uk Patient Safety First Campaign (2009) The ‘How to’ Guide for Reducing Harm from Falls www.patientsafetyfirst.nhs.uk American Geriatric Society, British Geriatric Society and American Academy of Orthopaedic Surgeons Panel on Falls Prevention (2010). Guidance for the Prevention of Falls in Older Persons, Journal of the American Geriatrics Society Cameron,I. Et al (2009) Interventions for Preventing Falls in Older People in Residential Care facilities and hospitals. Cochrane Database of Systematic Reviews: Internal Policy for the use of Bedside Rails for Adult Patients Bedside Rails Policy for the Prevention and Management of Workplace Slips, Tips and Falls. Policy and Protocols for Manual Handling Operations & People Moving and Handling. Health and Safety Policy Risk Assessment Policy and Protocol Policy for the Management of Adverse Incidents and Near Misses Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 9 of 30 Policy for the Management of Serious Untoward Incidents Policy for First Aid at Work Acute confusion and behavioural disturbance in the older person Link 9. EQUALITY IMPACT STATEMENT Portsmouth Hospitals NHS Trust is committed to ensuring that, as far as is reasonably practicable, the way we provide services to the public and the way we treat our staff reflects their individual needs and does not discriminate against individuals or groups on any grounds. This policy has been assessed accordingly Our values are the core of what Portsmouth Hospitals NHS Trust is and what we cherish. They are beliefs that manifest in the behaviours our employees display in the workplace. Our Values were developed after listening to our staff. They bring the Trust closer to its vision to be the best hospital, providing the best care by the best people and ensure that our patients are at the centre of all we do. We are committed to promoting a culture founded on these values which form the ‘heart’ of our Trust: Respect and dignity Quality of care Working together No waste This policy should be read and implemented with the Trust Values in mind at all times. 10. MONITORING COMPLIANCE As a minimum, the following elements will be monitored Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 10 of 30 Minimum requirement to be monitored Lead Requirement to undertake appropriate risk assessments: 100% of patients who have fallen will have had appropriate risk assessments Falls Link Champion Raising awareness. 95% of feedback from Patient Safety and Quality Training Day will be good/very good CNS Falls 85% uptake of mandatory training Learning & Development Department Business Manager Tool 1) 2) Audit of all SIRI reports Random audit of 25 medical records where patient fell but no harm was caused Frequency of Report of Compliance Annually Reporting arrangements Policy audit report to: Annually Policy audit report to: ESR Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Annually Patient Safety Working Group Lead(s) for acting on recommendations CNS Falls/ Falls Link Champions CNS Falls Patient Safety Working Group Policy audit report to: Patient Safety Working Group Review date: (12/08/2016) Page 11 of 30 CSC Heads of Nursing APPENDIX A: Protocol for Essential Care following an Inpatient Fall Protocol for Essential Care Following an Inpatient Fall Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 12 of 30 July 2012 Contributors: Clinical Nurse Specialist, Falls Prevention (document manager) Lead Back Care Advisor Health and Safety Advisor Nurse Consultant, Emergency Care Matron/Governance Lead, Emergency Dept Practice Development Nurse, Trauma Orthopaedics and Rheumatology Spinal Nurse Specialist, Trauma Orthopaedics and Rheumatology Consultant Geriatrician Consultant Geriatrician Head of Risk Management and Legal Services Matron, Hospital At Night. CONTENTS Page Number Purpose and background 14 Policy Links 14 NSPA Rapid Response 15 Managing inpatient falls algorithm 16 Suspected spine or hip injury: up from floor procedure algorithm 17 Guidance sheet A: up from floor procedure for patient with hip injury 18 Guidance sheet B: up from floor procedure for patient with spinal injury 19 Medical assessment guidance sticker 20 Nursing post falls checklist 21 Hover Jack and Matt: quick guide RSVP structured communication guide Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 22 - 25 26 Review date: (12/08/2016) Page 13 of 30 Purpose of Protocol This document has been produced in response to the Rapid Response Report issued by the National Patient Safety Agency (January 2011) to ensure that all NHS organisations provide optimum care following an inpatient fall. Portsmouth Hospitals NHS Trust reports 2,500 inpatient falls annually with at least 40 patients sustaining serious injury including hip fracture, head and spinal injury. This protocol draws together procedures and processes already active in the Trust and additionally provides information on the safe use of the new flat lifting equipment. Persons Affected This protocol applies to all clinical staff and all patient groups. Policy Links Falls Policy (clinical) http://www.porthosp.nhs.uk/Clinical-Policies/Falls%20Policy.doc Manual Handling http://pht/Departments/ohs/Manual%20Handling/generic%20handling%20techniques/I%20%20iv% 20-%20Hover%20Matt.doc http://pht/Departments/ohs/Manual%20Handling/generic%20handling%20techniques/I%20%20v% 20-%20Hover%20Jack.doc First Aid at Work http://www.porthosp.nhs.uk/Health-and-Safety-Policies/First%20Aid%20at%20Work%20Policy.doc Workplace slips trips and falls. http://www.porthosp.nhs.uk/Health-and-SafetyPolicies/Workplace%20Slips%20Trips%20and%20Falls%20prevention%20and%20management.doc Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 14 of 30 Essential care after an inpatient fall Issue Each year around 282,000 patient falls are reported to the NPSA from hospitals and mental health units. A significant number of these falls result in death, severe or moderate injury including around 840 fractured hips, 550 other types of fracture, and 30 intracranial injuries. Evidence of harm Analysis of patient safety incidents reported to the National Reporting and Learning System (in the 12 months prior to 25 March 2010) indicates that around 200 patients with fractures or intracranial injury after a fall in hospital experienced some failure of aftercare. Problems included: delayed diagnosis of fractures, ranging from several hours to several days after the fall; neurological observations not recorded at all or recorded at inadequate intervals, resulting in delayed diagnosis of intracranial bleeding; sling hoists used to move patients despite signs or symptoms of limb fracture or spinal injury; delays in access to urgent investigations or surgery. Reducing the risk of harm When a serious injury occurs as a result of an inpatient fall, safe manual handling and prompt assessment and treatment is critical to the patient’s chances of making a full recovery. This RRR aims to ensure that local protocols and systems help staff to consistently achieve this For IMMEDIATE ACTION by all NHS organisations that have inpatient beds. The deadline for ACTION COMPLETE is 14th July 2011. NHS organisations with inpatient beds should ensure that: 1. 2. 3. 4. 5. They have a post – fall protocol that includes: a) checks by nursing staff for signs and symptoms of fracture or potential for spinal injury before the patient is moved; b) safe manual handling methods for patients with signs and symptoms of fracture or potential for spinal injury*; c) frequency and duration of neurological observations for all patients where head injury has occurred or cannot be excluded (e.g. unwitnessed falls) based on the National institute for health and Clinical Excellence (NICE) Clinical Guideline 56: Head Injury; d) timescales for medical examination following a fall ( including fast track assessment for patients with signs of serious injury, or high vulnerability to injury, or who have been immobilised). Their post – fall protocol is easily accessible (e.g. laminated versions at nursing stations). Their staff have easy access to clear guidance and formats for recording neurological observations using a 15 point version of the Glasgow Coma Scale ( GCS) and that changes in the GCS that should trigger urgent medical review are highlighted. Their staff have access at all time to special equipment (e.g. hard collars, flat lifting equipment, scoops)* and colleagues with the expertise to use it, for patients with suspected fracture or potential for spinal injury. Systems are in place allowing inpatients injured in a fall access to investigation and specialist treatment* that is equal in speed and quality to that provided in emergency departments and conforms to NICE Clinical Guideline 56: Head Injury. * Community hospitals and mental health units without the equipment or expertise may be able to achieve this in collaboration with emergency services. Further information Supporting information on this Rapid Response Report is available at www.nrls.npsa.nhs.uk/alerts. For further queries contact rrr@npsa.nhs.uk; Telephone 020 7927 9500 Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 15 of 30 Managing In Patient Falls. In Patient Fall If spine or hip injury suspected Altered GCS / EWS Immobilise pt or limb Actual or Assumed head injury / Unwitnessed fall. New confusion or worsening of chronic confusion following fall. Fast bleep duty Dr and H@N Nurse Practitioner for immediate attendance Ward Staff – Assess Patient / Nature of Fall Immediate actions Primary & Secondary survey ABCDE Procedure as post fall checklist Check GCS Locate and retrieve nearest Hover Jack equipment. Refer to specific guidance for assessment & manoeuvre up from floor Resultant actions Perform ECG Check BM Check Lying & Standing BP Dipstick urine Place Medical Assessment Sticker in medical notes Witnessed Fall WITHOUT Visible Injury and patient stable Monitor patient Medical review next routine ward visit (if within 12 hours) >1 IN HOSPITAL FALL: IMMEDIATE MANAGEMENT * Nurse as close to the nurses station as possible. * Review use of bedrails. * Consider hourly/ 2 hourly rounding *Consider using low profiling bed with crash mats or position existing bed to lowest setting *Consider nursing on the floor on a mattress (after appropriate risk assessment) ONLY as a last resort and with the proviso this will be reviewed as soon as possible * Review post falls checklist/ falls care plan with medical team at earliest opportunity Witnessed Fall WITH Visible Injury and / or general deterioration since fall Medical review within 30 minutes Use RSVP Daytime Nightime Blp Unwitnessed Fall Fast bleep duty Dr and H@N Nurse Practitioner for immediate attendance. Start or increase neuro obs to 1/2 hrly. Confirm nurse in charge/bleep holder aware Unwitnessed Fall WITH Injury and assumed head injury. Suspected spine or hip injury. Urgent medical review within 15 minutes Urgent medical review within 15 minutes Urgent medical review within 5 minutes Use RSVP Use RSVP Use RSVP WITHOUT visible injury and assumed head injury. Refer to duty Dr Refer to Hospital at Night Nurse Practitioner 1100 (Medical) bleep 1559 (Surgical) IF ANY OF THE FOLLOWING LOSS OF CONSCIOUSNESS ASSUME C-SPINE INJURY IN PRESENCE OF A FACIAL INJURY DIZZINESS / LIGHTHEADEDNESS / VOMITING HEADACHE / HEAD PAIN or TENDERNESS CHEST PAIN ORTHOSTATIC HYPOTENSION SUSPECTED FRACTURE (pain, swelling, deformity of joint or limb) SIGNIFICANT HAEMATOMA / LACERATION (> 3 CM) ON FULL ANTICOAGULATION (not DVT prophylaxis) > 1 in hospital fall * H@N Practitioners to observe / advise H@N Practitioners to inform doctors of events/action Refer to separate process guide Medical Review (See medical assessment of inpatient fall – urgent actions sticker) IF YOU NEED ADVICE ABOUT FALLS MANAGEMENT CONTACT YOUR WARD FALLS CHAMPION or CNS Falls & BONE HEALTH (bleep 1363) Ward staff DOCUMENT ALL INTERVENTIONS WITH RATIONALE FOR ACTION TAKEN – All staff COMPLETE ADVERSE EVENT FORM.–Nurse in charge of care of patient or witness to fall. COMPLETE / REVIEW FALLS CARE PLAN- Nurse in charge of care of patient. HAND OVER INCIDENT TO ONCOMING SHIFT- All staff Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 16 of 30 Procedure for getting a patient up from floor with suspected hip or spine injury Patient falls Community Hospitals or other satellite units ONLY –Immobilise patient if hip/ spine injury suspected: call 999 Time line 1. Assess using post fall checklist in falls care plan Hip injury suspected. Immobilise limb with pillows 2. Assess for hip and spinal injury (see guidance sheets). Spine injury suspected. Hold patients’ head still and maintained in the position found. 3. Locate and retrieve nearest Hover Jack and Matt Bleep on call Doctor Locate PAT slide if spinal injury suspected Bleep 1170 (ED senior nurse) Request hard collar and scoop if spinal injury suspected. ED will send 2 staff to coordinate log rolling procedure (but at least 4 other ward staff will be required). Bleep on call Doctor Spinal board also available from ITU (E5/ DCCQ) xt 6035. Send 2 people to carry. Up from floor using Hover Jack and Matt (Not Matt if spinal injury) Clean and return equipment promptly. Fill out AIR form Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Within 30 mins to preserve tissue viability Review date: (12/08/2016) Page 17 of 30 GUIDANCE SHEET A: How to safely manoeuvre a patient who has fallen and sustained a suspected HIP FRACTURE from floor to bed using the Hover Jack and Matt. Before moving the patient – Assess for: Pain in hip or groin Shortening of affected leg External rotation or obvious deformity Spasms, numbness or tingling Assume injury if patient is unconscious or unable to answer If yes to any of the above then follow the procedure below PROCEDURE Primary & secondary survey completed Assume a fracture until confirmed otherwise. Request your own duty doctor or Hospital @Night Coordinator (bleep 1100) attendance; clearly state your findings (use RSVP). Community Hospitals & satellite units phone 999. Administer adequate pain relief. Promptly request nearest HOVER JACK & MATT and organise team member to collect as soon as possible. Keep the patient warm, offer reassurance. Check the neurovascular observations of the limb. Always tell the patient your intentions, informing all of the movement to be undertaken with clear instructions so the team and patient are aware. Help the patient adopt a comfortable position whilst waiting for the arrival of the Hover Jack equipment. Aim to support the affected leg; this is often achieved by sliding a pillow under the affected leg which helps relax the muscles around the upper leg. This aids the patient comfort and helps protect the heel from pressure. Carefully support the limb normally around the ankle and knee when positioning the pillow into place. When inserting the Hover Matt advise the patient to roll onto their affected side with a pillow between their legs as this helps control the hip movement to a minimum level. Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 18 of 30 1.1. GUIDANCE SHEET B: How to safely manoeuvre a patient who has fallen and sustained a suspected /actual SPINE INJURY from floor to bed using the Hover Jack. Before moving the patient – Assess for: Neck/ back pain or tenderness Restriction in movement Loss of movement or weakness in trunk or limbs Loss of sensation, electric shock type or burning sensation in trunk and limbs Assume spinal injury if the patient is unconscious or unable to answer. If yes to any of the above then follow procedure below I PROCEDURE Primary and secondary survey completed. Assume fracture until confirmed otherwise. Explain to the patient why and what you are about to do. Keep the patient warm and offer reassurance throughout. Manually immobilise (head hold) immediately in the position in which the patient was found. Request your own duty doctor or Hospital @Night Coordinator attendance (bleep 1100); clearly state your findings (use RSVP). Community Hospitals and satellite units phone 999. Locate PAT SLIDE Get HARD COLLAR, SCOOP STRETCHER & HOVER JACK from Emergency Dept (bleep 1170) 2 x ED staff will attend to support and direct manoeuvre Or Orthopaedic Bleep holder (bleep 1372) Or spinal board also available from ITU (E5 / DCCQ) ext 6035 – send 2 people to carry Continue head hold whilst other assessments and interventions are carried out, this will be led by the medical and ED team. The patient should be placed in neutral alignment (continue to assist by head holding) Nose, sternum and symphysis pubis in line. shoulders and hips equally horizontal Neck neutral position slightly flexed with no rotation. DO NOT proceed to any further movement until the hard collar is fitted Log roll onto scoop stretcher / spinal board this will be led by the ED or medical team and will require a minimum of 4 people Once in the scoop stretcher “triple immobilise” head Hard collar fitted Side supports .iv fluid bags or sandbags place either side of head Tape secured to stretcher sides across the forehead Tape secured to stretcher sides across the chin. Continue with hover Jack manoeuvre support with head hold and triple immobilisation throughout transfer USE PAT SLIDE FOR LATERAL TRANSFER ONTO HOVERJACK NOT HOVERMATT Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 19 of 30 It is expected that a medical review will take place following a patient fall. This may be carried out immediately after the event to identify injury or new illness and cause of the fall or, if the patient is uninjured, may occur at the next routine ward visit (if within 12 hours). The medical review should be undertaken, whenever possible, by the team responsible for the patient: whether in or out-patient. This includes falls that may occur while the patient is receiving treatment or investigations away from the ward/ department. For Day Surgery Unit, Theatre Admissions and Preoperative Assessment, the on call team for the surgical team/specialty should be contacted to review the patient. If the fall occurs in theatre or recovery the surgical team responsible for the patient should be contacted on D/E level. If the fall occurs in the holding bays in the theatre suites, the surgical team for the procedure should be contacted or if unavailable the on call team for that specialty. The yellow sticker above is to be placed in the patient’s medical records and the assessment and action plan documented underneath. Each ward/department has been issued with a supply of stickers and more can be ordered from Medical Illustration ext 3387. Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 20 of 30 Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 21 of 30 Hover Matt Patient assessment * Most patients may be laterally transferred with this equipment, however, it is particularly useful for a patient who: has been lifted from floor level with the Hover Jack (see technique Iv) is ‘bariatric’ *However, the Hover Matt is not suitable to transfer a patient with a spinal injury. Ensure that this takes place where due regard has been given to the patient’s dignity and privacy Resources required the Hover Matt and air supply. These are generally kept with the Hover Jack in a small, wheeled cart extension straps, which may also be in the cart slide sheets, if the patient is to be slid onto the Matt, rather than rolled, for rescue from the floor Areas which have Hover Matts: ED, E5, E2, F1 and some Theatres and X-rays Self competency: Microsoft Word Document For each technique the handler must ensure that they apply the safer biomechanics which are: 1. adopt a wide base of support 2. keep the knees soft (slightly flexed) 3. keep the spine in an upright neutral position ( to avoid bending, twisting and/or over-reaching) 4. keep close to the load 5. keep head up The handler should also ask themselves the question: ‘are there any unsafe practices or controversial techniques which I should avoid when I undertake this task? (section K)’ Technique: Lateral transfer using the Hover Matt (HM) – bed/trolley to trolley/bed Two or more handlers are required dependent on the risk assessment roll patient to place HM under the patient (technique F i, iii). The patient must be aligned centrally on the Matt and must be lying flat. Pillows, sheets and pads can remain in place under the patient loosely clip the maroon HM straps in place across the patient position the air supply at the end of the bed/trolley, ensuring that the electric cable reaches easily insert the air nozzle by clipping it in place and wrapping the Velcro flap securely in place fit extension straps, if required, to the Matt on the side nearest to the receiving surface bring receiving surface as close as possible and apply brakes a Patslide may be used if there is a large gap between the surfaces adjust heights so that the receiving surface is slightly lower turn on the air supply to inflate the HM. The air supply must remain ON during the entire transfer (the HM rapidly deflates when the air supply is switched off) the handler(s) take hold of the extension straps a 3rd handler might be required eg. to stand at the far side if the side rail there cannot be raised or there is no side rail, to manage any equipment (eg. ventilation tubes) or to be at the patient’s side to reassure them it is good practice for someone to ensure that the nozzle does not become detached, or put under strain, at any stage one handler to co-ordinate with a READY – STEADY – PULL command the handler(s) adopt a ‘walk stand’ position with their knees slightly flexed and on ‘pull’, holding onto the extension straps, transfer their weight from their front leg to their back leg, and pull the patient slowly to half way across the surfaces and then repeat to pull the patient fully across onto the receiving surface re-position patient, if required, whilst the HM is still fully inflated ensure that the patient is centrally positioned over the receiving surface before deflating (this is particularly important when transferring onto a narrow surface eg. a trolley or imaging table) turn off the air supply to deflate and unclip the straps remove the HM by rolling the patient (technique F i, iii) but please note that the Matt is radio-translucent and may be left in place (deflated) during imaging This equipment CANNOT be used in an MRI scanner without a special extension hose These are general guidelines only, make yourself aware of the specific instructions for using the Hover Matt (and Jack) and read the manufacturer’s instruction booklet Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 22 of 30 Hover Jack Patient assessment Any patient may be lifted with this equipment, however, it is particularly useful for the following patients who: have fallen and cannot get themselves back up (see techniques Hi ii) particularly those who are suspected of having sustained an injury (if spinal injury suspected the patient MUST be stabilised on a spinal board before this equipment is used) are ‘bariatric’ Ensure that this takes place where due regard has been given to the patient’s dignity and privacy Resources required the Hover Jack and air supply. These are generally kept with the Matt in a small, wheeled cart extension straps, which may also be in the cart, if the Hover Matt is to be used slide sheets, if needed Areas which have Hover Jacks: ED, E5, E2, F1 Self competency: Microsoft Word Document For each technique the handler must ensure that they apply the safer biomechanics which are: 1. adopt a wide base of support 2. keep the knees soft (slightly flexed) 3. keep the spine in an upright neutral position ( to avoid bending, twisting and/or over-reaching) 4. keep close to the load 5. keep head up The handler should also ask themselves the question: ‘are there any unsafe practices or controversial techniques which I should avoid when I undertake this task? (section K)’ Technique: Up from floor level using the Hover Jack (HJ): The HJ is an ideal piece of equipment for the rescue of a fallen person who cannot get back up from the floor unaided (see technique H i) and/or who is suspected of having sustained an *injury (technique H ii). The Hover Matt may then be used to transfer the person onto a bed or trolley (see technique I iv). *If a spinal injury is suspected the patient MUST be stabilized on a spinal board before this equipment is used and, in general, the Matt should not then be used for a lateral transfer. Three or more handlers are required dependent on the risk assessment the deflated HJ is brought to the side of the patient and placed parallel to them, head to foot *please note the restriction on the use of this equipment for suspected spinal injury the deflated HJ can be placed under the patient by a) rolling them from side to side (technique F i - iii); b) inserting slide sheets under them (technique D i) and sliding the patient onto the HJ; or c) placing the patient on the HM (technique I iv) and inflating it to ‘hover’ them across onto the HJ if the HM is to be used for a lateral transfer, once the patient has been lifted with the HJ, then the deflated HM can be in place on top of the HJ when it is positioned under the patient (* but not if a spinal injury is suspected) loosely clip the blue HJ straps in place across the patient once the patient is positioned on the HJ, with or without the HM in place, bring the air supply close to the foot end, ensuring that the electric cable reaches easily screw the red plastic caps in place taking care not to cross-thread them inflate the HJ in sequence ‘1,2,3,4’ by holding the air supply up to each valve in turn, until there is a slight back pressure the fully inflated cells are firm enough to commence CPR , if required, at any stage of the ‘1,2,3,4’ sequence once all four cells are inflated the patient can be laterally transferred to a bed or trolley if the HM was in place from the beginning of this procedure it can now be used for the lateral transfer but be sure to unclip the blue straps and attach the maroon HM straps (technique I iv) if the HM is not in place then undertake a lateral transfer with slide sheets and a Patslide (technique D ii) it is essential that the handlers ensure that the inflated HJ cannot move away from the bed or trolley during the transfer. The HJ does not have brakes and might move if not kept in place deflate the HJ in sequence ‘4,3,2,1’ and it is easier to clean the HJ before it is deflated all 4 cells of the HJ do not always have to be inflated but must always be inflated from 1 upwards This equipment CANNOT be used in an MRI scanner without a special extension hose These are general guidelines only, make yourself aware of the specific instructions for using the Hover Matt and Jack and read the manufacturer’s instruction booklet. Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 23 of 30 HOVERMATT and JACK PROTOCOL A Hover Matt, Jack and air-supply is stored, in its own cart, in DCCQ. It is owned by the Moving and Handling Advisory Team and Service and will be available, for short-term use only,* to other users throughout the Trust by following this protocol. Protocol for using Hover Matt and Jack stored in DCCQ Process Ring DCCQ on ext 6035 Ring MHAS on ext 3642 Go to DCCQ to obtain the equipment Return the equipment to DCCQ Out of hours usage - ring DCCQ on ext 6035/6852 and ask to speak to nurse in charge If a fault is found with any part of the equipment – take it out of use, label it to alert others and report it to MHAS on ext 3642 Rationale To ascertain whether the equipment is free to borrow To ensure that a potential user is trained and competent to use the equipment, or for MHAS staff member to supervise its use during week days. DCCQ staff cannot currently be responsible for this decision. In due course other staff members will be trained and competent (e.g. Orthopaedic staff) and will take this responsibility on themselves, and the availability of this equipment to be used elsewhere will, therefore, increase over the 24 hours. To ensure that the equipment is signed out to a named person who will take responsibility for its safe use and adequate cleaning To ensure that the equipment is safely returned, clean and intact, and signed back in to DCCQ Please contact Nurse in Charge only, as they will be aware if equipment is free and will ensure a named person will take responsibility for its safe usage, cleaning and return to department for all to use To ensure that the equipment remains in good working order. The advice to contact MHAS to report a fault is because this equipment is owned by them. * If this type of equipment is required for long term use please discuss options with MHAS on 7700 3642 Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 24 of 30 RESCUE FROM THE FLOOR Quick Reference Guide You MUST ensure that you are familiar with the Trust protocol: ‘Essential Care Following an In-Patient Fall’ You must be competent to use this equipment if you are taking the lead Using this equipment Ensure that all the following are in the cart: Matt Jack Air supply Ensure that you are happy that it is safe for your patient to be moved with this equipment Particularly be aware of the process should a spinal injury be suspected Decide how you are going to position the equipment under the patient Are you: 1. Rolling the patient so that the deflated Matt and Jack are put in place - much as you would change a sheet? 2. Rolling the patient to position the Matt and then using the inflated Matt to move the patient onto the Jack? 3. Using the slide sheet(s) and/or Patslide to slide the patient onto the deflated Matt and Jack? Raising from the floor 1. Clip safety straps in place 2. Ensure the red caps are screwed in place securely 3. Hold the air supply onto the inlet valves on the Jack to fully inflate. This MUST be in a ‘1,2,3,4’ sequence 4. Once raised, fix the air supply to the Matt and transfer the patient to a place of safety e.g. bed or trolley 5. DO NOT turn off the air supply to the Matt until you are certain that the patient is centrally positioned on the surface of the bed or trolley Finally Unscrew the red caps to let the air out Clean all the equipment and return it to the cart Return the cart and contents from where it was borrowed Adult Falls Policy: Issue Number 9. Issue Date 13/08/2014 Review date: (12/08/2016) Page 25 of 30 RSVP Structured communication guide Reason: It’s ……………….on ward……………… I’m calling about (patient’s name) The reason I’m calling is……………….. Story: Reason for admission Relevant history Immediately preceding events Vital Signs: Heart rate………. BP……….. RR…………. CRT……... SaO2………. FiO2…………. AVPU……….. Temp……. EWS…………….. Urine Output…………. Gluc………... Plan: My plan is ………. What investigations? How often to monitor? Parameters for action? Prevention and Management of In-Patient Falls (Review date: January 2014 unless requirements change) Issue 8 Page 26 of 30 APPENDIX B: Knowledge and skills Competency Framework Knowledge and skills Competency Framework FALLS COMPETENCY FRAMEWORK Name: Dept / ward: Competency Indicators Core (All clinical staff) Demonstrate understanding of your responsibilities and role in relation to patients who are at risk of falling or who have fallen. Be able to identify environmental hazards and take action to eliminate them and report actions to senior staff. Be able to follow the falls prevention assessment and care plan under direct supervision and report changes to senior staff. Explain the actions required to ensure safe management if you are the first responder to an individual who has fallen. Demonstrate knowledge of reporting procedures following a patient fall Be able to identify the Falls Champion in your area. Review date: Competency Indicators 2 Level ( Support worker) Competency Indicators 3 level ( Registered Nurse) nd As Core plus Discuss the key factors that contribute to patient risk of falling. Be able to implement and evaluate the falls management plan without direct supervision. Demonstrate effective communication regarding falls management when transferring or referring care to another healthcare professional or clinical area. Demonstrate awareness of falls reporting systems in your area and contribute to the identification and elimination of risk factors wherever possible. Demonstrate the effective and safe use of falls prevention equipment a) Ultra low beds b) Falls Alarms c) Falls Aware signs d) Slippers and slipper socks rd As Core and level 2 plus Discuss in detail the factors that contribute to patient risk of falling using the following categories: a) b) c) d) Environmental Functional Physical Clinical Undertake and facilitate patient falls assessment and action plan development using: a) Falls risk assessment in admission document b) Barthel index c) Bedside rails assessment tool d) MUST tool e) Mobility and manual handling assessments Demonstrate active encouragement of patient and carer / family to enable them to contribute to the falls management plan. Demonstrate use of falls health promotional material in accordance with trust policy. Prevention and Management of In-Patient Falls (Review date: January 2014 unless requirements change) Issue 8 Page 27 of 30 Competency Indicators 4th level (Falls Champion) As Core, level 2,3 plus Actively promote adherence to appropriate falls management strategies within ward / department. Ensure that appropriate health promotional material is available in ward / dept. Support staff initiatives in developing effective falls management in your sphere of influence. Facilitate/ undertake audit of falls management practice in ward / department. Critically review all falls incidents in sphere of influence and implement changes to reduce risks identified. Liaison with the Specialist Falls Nurse to share practice initiatives and maintain current knowledge base for falls management and risk reduction strategies. Competency Indicators Core (All clinical staff) Competency Indicators 2nd Level ( Support worker) Demonstrate effective use of the hoverjack and mat for patients potentially injured following a fall. Competency Indicators 3rd level ( Registered Nurse) Competency Indicators 4th level (Falls Champion) Discuss and demonstrate appropriate management of any patient who has fallen using the falls policy guidelines. Liaison with multi-professional staff to contribute to an integrated approach to falls management. Demonstrate use of appropriate referral pathways for clients with continuing or very high risk of falling. Contribute to trust education and development strategies to improve management of falls risk. Education resources to support Competency Achievement Trust induction Trust falls workshop, level 2 Trust falls workshop, level 3 Patient Safety and Quality Day HCSW Induction RN induction Any 1hr update session arranged by division National occupational standards framework for falls & osteoporosis at www.skillforhealth.org Level 3 competency checker Trust falls policy (this policy) Trust policy: Use of Bedside Rails for Adult Patients. Clinical Practice Guideline for the Assessment and Prevention of Falls in Older People (2007) http://www.rcn.org.uk/__data/assets/pdf_fi \\phthomes\ windsorj$\Meetings and groups\FLiC\Quick checkerle/0003/109821/002771.pdf?bcsi_scan_5 for level 3 falls competency.doc 87D43807B96E3A7=0&bcsi_scan_filena Royal College of Nursing : Best me=002771.pdf Practice for Older People in Acute Care Settings (BPOP): Guidance for Nurses (2009) http://nursingstandard.rcnpublishing. co.uk/shared/media/multimedia/index .htm Trust policy for people moving & handling Age UK Preventing Falls Campaign 2010 http://www.helptheaged.org.uk/engb/AdviceSupport/HomeSafety/FallPr evention/as_fallprev_030106_3.htm Level 1 Regular attendance at the Falls Link Champion Forum meetings Level 2 The ‘How to’ guide for reducing harm from falls. www.patientsafetyfirst.nhs.uk National Osteoporosis Society (2010) www.nos.org.uk Level 3 Level 4 Date: Signature of Assessor Date: Signature of Assessor Date: Signature of Assessor Date: Signature of Assessor Print Name Print Name Print Name Print Name Prevention and Management of In-Patient Falls (Review date: January 2014 unless requirements change) Issue 8 Page 28 of 30 Sources of Evidence to Support Competency. Record of attendance of induction Record of continued / updated professional development plan Examples of individual falls core care plans Examples of individual falls inpatient summaries Examples of action plans arising from critical analysis of Adverse Incidence Reports Updating Requirements: Level 1 – initial within first 6 months of employ Level 2 – Annual evidence of falls training received, CPD portfolio, IPR Level 3 – Annual evidence of falls training received, CPD portfolio. IPR Level 3 - Annual evidence of falls training received, CPD portfolio, IPR Prevention and Management of In-Patient Falls (Review date: January 2014 unless requirements change) Issue 8 Page 29 of 30 APPENDIX C: Falls Link Champion Role Person Specification and Falls Link Champion Role Description 1. Be able to influence change within the workplace. 2. Have keen interest in issues relating to falls and older people. 3. Have effective communication skills. 4. Ability to audit safe systems of work within the local area. 5. Ability to report findings of risk assessments to local managers. 6. Facilitate informal education sessions for new and existing staff. 7. Have a clear understanding of all policies and guidance issued by the Trust relating to falls. 8. Be able to demonstrate effective problem solving within the local area. 9. Be able to recognise own limitations and seek assistance from the Specialist Falls Team when required. 10. Patient centred approach to falls assessment and management. 11. Be able to demonstrate falls risk identification, assessment and management skills 12. Promote improving standards of quality of patient care. 13. Enhance, update and develop appropriate knowledge and skills. Essential The Role of the Falls Link Champion Take the lead role for implementing PHT Falls Policy at ward level. Ensure that all team members have received training in the completion and use of falls documentation. Attend all Falls Forum meetings or arrange for a suitably briefed deputy. Ensure that the minutes / actions from each forum are cascaded to all interdisciplinary team members in a timely and appropriate manner. Ensure that all falls – related training received as a member of the forum or outwith this group is recorded in their own professional development portfolio and relevant training record at ward level. Act as a source of clinical expertise and education within their clinical area for the assessment, intervention and management of patients who have fallen or who are at risk of falling. Take the lead role in working with the ward team to critically appraise quarterly adverse event statistics and produce a plan of action as identified. Prevention and Management of In-Patient Falls (Review date: January 2014 unless requirements change) Page 30 of 30 Desirable Issue 8