WhatsUp Gold v15 – WhatsUp Companion 3.7 WhatsUp Companion Extended Improve WhatsUp Gold with WhatsUp Companion Orsenna 2012 1 WhatsUp Companion WhatsUp Companion WhatsUp Plugins WhatsUp Gold Orsenna 2012 • Aim to follow customer’s needs • Increase WhatUp potential through engineering Flow Monitor Flow Publisher VoIP Monitor Whats Configurated Whats Connected Whats Virtual Failover Manager Standard Edition Premium Edition Distributed Edition 2 26 additional Active Monitors WhatsUp Companion WhatsUp Gold v15 Orsenna 2012 3 9 additional Performance Monitors WhatsUp Gold v15 Orsenna 2012 WhatsUp Companion 4 6 fields : Databases - Oracle - MySQL - MultiDB Agents - Nagios - Zabbix Applications - File parser - SFTP - Mailer Infrastructure applications - DNS Extended - DNS BlackList - HTTP Certificate - NTP Core Monitoring - SSH - Telnet - SNMP Extended - DHCP Extended - DHCP Scope - Ping Jitter Web Servers - Apache - TomCat - Zapcat - Websphere - Jboss - JMX Monitor Orsenna 2012 5 Databases Active Monitor + Performance Monitor : Active Monitor : Orsenna 2012 6 Active Monitor : Oracle Plugins • Description It allows the monitoring of an Oracle Database instance through a direct connection using the listener. It allows to compare the return value of a bunch of different performance counter, and to execute a custom SQL query to compare the result using a threshold. Performance Monitor : Orsenna 2012 7 Mysql Plugins Active Monitor : • Description It allows the monitoring of a MySQL Database through a direct connection. It allows to compare the return value of a bunch of different performance counter, and to execute a custom SQL query to compare the result using a threshold. Performance Monitor : Orsenna 2012 8 SQL MultiDB Query Monitor Active Monitor : • Description The Orsenna’s SQL MultiDB Query Monitor plug-in allows the monitoring of different types of database like Mysql, PostgreSQL, DB2, Oracle, Sybase and Informix. With this plug-in we could execute a custom SQL query to compare the result using a threshold. Orsenna 2012 9 Applications Active Monitor : File Parser SFTP Mailer Orsenna 2012 10 File Parser Monitor Active Monitor : • Description It verifies if a file contains a specific pattern and if it occurs X time(s). We have also the possibility to select “Parse options” to select if we want to analyze : - Whole file - Only new line - Last X line Orsenna 2012 11 SFTP Monitor Active Monitor : • Description The Orsenna’s SFTP plug-in allows the execution of a command on a remote SFTP server with standard commands like put, get, pwd, dir, ls.. It allows to compare the return value of the command to a threshold, and to then trigger an action to alert the WhatsUp administrator. Orsenna 2012 12 Mailer Monitor Extended Active Monitor : • Description It allows to analyze Email for a specific account and return an alert according to the parameters (sender, subject contains and number). Orsenna 2012 13 Infrastructure applications Active Monitor : DNS Extended DNS Blacklist HTTP Certificate NTP Orsenna 2012 14 DNS Monitor Extended Active Monitor : • Description It verifies if the DNS server is always up compared with a request (DNS lookup). You can use it to check if a computer has always its DNS server up or if your website is always up. Orsenna 2012 15 DNS Blacklist Monitor Active Monitor : • Description The DNS Blacklist Monitor offers some pre-configured blacklist servers for test and it offers the possibility to add new blacklist. For example, the monitor will allow you to know if your mail server is present in spam blacklist servers. . Orsenna 2012 16 HTTPCert Monitor Active Monitor : • Description This monitor provides access to different information about remote SSL Certificate or your local Certificate. More, it allows configuring alert thresholds on the certificate parameters. Orsenna 2012 17 NTP Monitor Extended Active Monitor : • Description It allows comparing the time between the NTP server time and the local computer time. • Why ? Without a clock synchronization, some network services couldn’t work correctly or with problems (Network transfer, data save, video-conference in real-time…) Orsenna 2012 18 Agents Active Monitor + Performance Monitor : Nagios NRPE Active Monitor: Zabbix Orsenna 2012 19 Nagios Plugins Active Monitor : • Description The NRPE Monitor allows to check values gathered by a Nagios NRPE agent installed on a client device. It is able to talk with both NRPE and NRPE_NT agents • Examples • Check_load • Check_mem • Check_procs • Check_swap Performance Monitor : Orsenna 2012 20 Zabbix Monitor Active Monitor : • Description The Orsenna’s Zabbix Monitor allows monitoring Windows, Linux, Apache… This module allows a server administrator to find out how well their server is performing. To use this active monitor we use an agent installed on a client device. We predefined values for each type of system but you could use your own Zabbix query if you have other. Orsenna 2012 21 Core Monitoring Active Monitor + Performance Monitor : Telnet Active Monitor : SSH Extended SNMP Extended DHCP Extended DHCP Scope Ping Jitter Orsenna 2012 22 TelnetExt Monitor Active Monitor : • Description The Orsenna’s telnet plug-in allows the execution of a command on a remote server with Telnet access. It allows to compare the return value of the command to a threshold, and to then trigger an action to alert the WhatsUp administrator. Performance Monitor : Orsenna 2012 23 SSHExt Monitor Active Monitor : • RSA and DSA Key Compatible with OpenSSH and Putty keys • More comparison options Greater than, Smaller than, Equal to, no more equal to Orsenna 2012 24 SNMP Monitor Extended Active Monitor : • Description The Orsenna’s SNMP Monitor Extended allows monitoring every device with SNMP. The main advantage of this plug-in is the presence of a lot of templates. To make easier the utilization of this plugin, we predefined values for each type of device (Dell, Cisco, HP….). You could create your own template. Orsenna 2012 25 DHCP Extended Monitor Active Monitor : • Description The DHCP Extended Monitor allows monitoring DHCP Server. You can check DHCP Scope offers by your DHCP Servers, or know what DHCP server assigned a particular IP address. In case of error, the monitor will launch alert policy. Orsenna 2012 26 DHCP Scope Active Monitor : • Description DHCP Scope Active Monitor allows monitoring DHCP Scopes offered by your different servers. You can fix threshold value on the number of IP address available and be alerted in case of overtaking Orsenna 2012 27 Ping Jitter Active Monitor Active Monitor : • Description Ping Jitter Active monitor allows making some performance measures through a ping (Jitter). You can fix threshold value on the ping jitter and be alerted in case of overtaking. Orsenna 2012 28 Application servers Active Monitor + Performance Monitor : Apache TomCat WebSphere JBoss Active Monitor : ZapCat JMX Monitor Orsenna 2012 29 Apache Monitor Active Monitor : • Description The Orsenna’s Apache Monitor allows monitoring Apache server. This module allows a server administrator to find out how well their server is performing. It uses port 80 (http). To make easier the utilization of this plug-in, we predefined values (Server version, Total accesses, Total Traffic…). Performance Monitor : Orsenna 2012 30 TomCat Monitor Active Monitor : • Description The Orsenna’s TomCat Monitor allows monitoring TomCat server. This module allows a server administrator to find out how well their server is performing. It uses port 8080. To make easier the utilization of this plug-in, we predefined values (Free Memory, Total memory…). Orsenna 2012 31 Zapcat Monitor Active Monitor : • Description Orsenna’s Zapcat Monitor allows monitoring JMX applications. We use an agent which uses port 10052 (Zapcat). Zapcat is a bridge between the JMX management API inside Java applications and the monitoring tool. This allows system administrators to retrieve JMX management data such as memory use or garbage collection counts. This information is queried directly on Java applications. Think of it as SNMP for Java applications. Orsenna 2012 32 Websphere Monitor Active Monitor : • Description Active and Performance Monitors allow checking some Websphere pre-configured parameters and allows configuring your own parameters. Performance Monitor : Orsenna 2012 33 JBoss Monitor Active Monitor : • Description Jconsole is the more suitable solution to monitor a JBoss server. In order to centralize monitoring information, we have integrated a similar solution within WhatsUp Gold. So with this Active Monitor you could monitor : - Memory - Connections Current… Performance Monitor : Orsenna 2012 34 JMX Monitor Active Monitor : • Description The Orsenna's JMX plug-in allows you to monitor any server that supports JMX by directly connect to the server and request for JMX counter that server support. This plug-in also allows administrator easily browsing all available counter and add to the monitoring list Orsenna 2012 35 WhatsUp Companion Extended Active Monitor + Performance Monitor : GEUM Active Monitor : Apache JMeter Components: GEUM Recorder GEUM Player GEUM Scheduler Orsenna 2012 36 GEUM – Global End User Monitoring • Description Global End User Monitoring (GEUM) offers a powerful and affordable solution for monitoring business-critical web transactions from the end-user’s perspective. GEUM allow you to automatically test web applications from the locations that are important to you and get a reporting in your monitoring software. GEUM is made of a simple web recorder allowing to playback recorded session while checking the response time. • GEUM contains: - a Web Recorder - a Web Player - a Scheduler - an Active and a Performance Monitor for WhatsUp Gold Orsenna 2012 37 GEUM Recorder • Description The Recorder lets administrator create a test plan. You can record your actions to web browser and save it to a local XML file. Then HTML sessions can be executed locally or remotely by different GEUM players. Orsenna 2012 38 GEUM Player • Description Players allow executing different HTML sessions contained in XML files. Thus, the different players carry out the various performances tests as response times. Orsenna 2012 39 GEUM Scheduler • Description The Scheduler periodically sends command to player computers and receives performance data. These data are stored in xml formatted result file, which can be used to monitor the performance of a web server. Orsenna 2012 40 Integrate GEUM in WhatsUp • Description GEUM Active and Performance Monitor are available in WhatsUp Companion extended and allow processing the result file collected by GEUM Scheduler. Active Monitor raises message if any web server is in critical state and the Performance Monitor allows graphing response time or other performances of web applications. Orsenna 2012 41 Apache JMeter • Description Web server Apache JMeter is open source software, a 100% pure Java desktop application designed to load test functional behavior and measure performance. It was originally designed for testing Web Applications but has since expanded to other test functions. In JMeter server computers, JMeter server is started to receive test plan from Whatsup installed computer, JMeter client, and carry out the testing process. The sample result is then transferred back to JMeter client for parsing and test against threshold values. Web server Run the plan Web server Send JMeter test plan and parameters Receive the result file (XML) JMeter client Whatsup JMeter Monitor Send test plan by command: “jmeter -n – t <test_plan> -r -Jremote_hosts=<hosts>” JMeter server Invoked by command: “jmeter-server.bat” Parse the result Test with conditions Orsenna 2012 42 Apache JMeter The WhatsUp Companion Extended plug-in contains also an Active Monitor dedicated Apache JMeter. It allows monitoring various servers (web server, ftp server, mail server …) using Apache JMeter software. Orsenna 2012 43