1 MARTA’s Road to PCI Compliance Presenter: Yolanda Curtis, PMP AFC Project Manager MARTA’s PCI Requirement • As an acceptor of payment cards, MARTA is required to certify its Automated Fare Collection Payment Application to the PCI DSS requirements. • MARTA is classified as a Level 2 merchant; processing more than 1 million credit transactions annually. • PCI DSS certification requires a certified Fare Collection System including Payment Application software to be developed by the Fare Collection vendor. This software operates in the TVM, Ride Store TOM, and Fare Collection Central System. 2 AFC Overview The MARTA Automated Fare Collection system also known as Breeze entered revenue service in 2005. The system supports Regional operators including Cobb County, Gwinnett County, and Georgia Regional Transit Authority, and Atlanta Regional Commission databases. There are over 1 Million active Breeze cards system wide. COMPONENT QTY Automated Fare Gates 470 Automated Fare Boxes on Big buses 626 Light Validators on Para transit buses 175 Ticket Vending Machines 349 Ticket office machines 16 Automated parking gates 50 High Performance Encoding Machines 6 Money Room Facilities and Equipment 1 Central Computing System (1 Online, 1 Stand-by, 1 DR, 1 QA) 20 Light Validator 3 AFC PCI Project Scope Central System Improvements • Improved credit card security management • More patron search capabilities Database Security • Data at rest encryption higher security • Separated storage of credit card information Ticket Vending Machine and Ticket Office Machine • Higher security PIN PAD for debit transactions • New internal computer • New Operating System (Window 7) Remote Monitoring of all AFC Components • Anti-virus management • File Integrity Monitoring Network Security • Access controls 4 AFC PCI Project Team MARTA AFC Team • Project Oversight • Remediation tasks • Application Support • Network & Server Support • Enterprise Security Qualified Security Assessor (QSA) • Assessment • Gap Analysis • Compliance Roadmap • Report of Compliance Merchant Bank • Manage PCI mandates on behalf of VISA, MasterCard, American Express, Discover Fare Collection Vendor • Software development • Hardware upgrades • PCI DSS certification of payment applications software 5 AFC PCI Project Timeline 2008 - MARTA is deemed as a Level 2 Merchant - Completed the PCI Data Security Standard Self-Assessment Questionnaire (SAQ) and quarterly scan results. 2009 - MARTA began the partnership with BOA and Fare Collection vendor to complete PCI requirements. 2010 - GAP Analysis completed by QSA - Attestation of Compliance sent to Merchant Bank - QSA provided Remediation Roadmap 2011 – MARTA issues Notice to Proceed to Fare Collection vendor to begin software development - AFC system PCI Migration begins 2012 - AFC system PCI Migration completed - Attestation of Compliance completed - PCI Compliance obtained from Merchant Bank 6 PCI Project Migration – Phase 1 AFC Network Access Control Build secure data network Segment AFC Traffic from the Enterprise Network traffic Develop Information Security Team Develop Information Security Policies 7 Phase 1: Network Access Control AFC Network BVM BVM BVM TOM Enterprise Network TOM Internet TOM Web VLAN Devices Load Balancer VLAN Merchant Bank Restricted Rule Base Non PCI Compliant System Old Database Settlement 8 PCI Project Migration – Phase 2 Central System Upgrade Upgrade Servers (Production, Stand by, DR, and QA) Migrate Central System software Migrate Database Migrate Web Ticketing 9 Phase 2: Central System Upgrade BVM BVM BVM TOM TOM TOM Web Devices Load Balancer Merchant Bank Non PCI Compliant System PCI Compliant System Old Database Upgraded Database Settlement Settlement Merchant Bank Production Stand-By DR QA Server Farm 10 PCI Project Migration – Phase 3 Payment Processing Device Upgrade Replace TOM Hardware & Software including 3DES Pin Pad Replace TVM Hardware & Software including 3DES Pin Pad Deploy Anti-Virus software and File Integrity Monitoring process to all components Migrate TOM and TVM 11 Phase 3: Device Upgrade BVM BVM BVM BVM BVM TOM TOM Devices TOM TOM Devices Web Load Balancer Merchant Bank Non PCI Compliant System Old Database Settlement PCI Compliant System Merchant Bank Upgraded Database Settlement 12 Phase 3: Device Upgrade Complete BVM BVM BVM BVM TOM TOM Devices TOM TOM Web Load Balancer Non PCI Compliant System Old Database Settlement PCI Compliant System Merchant Bank Upgraded Database Settlement 13 PCI Project Migration – Compliant Final Report of Compliance to Merchant Bank Review of Remediation Roadmap tasks QSA Assessment of GAPS QSA Vulnerability Scan Report of Compliance Attestation of Compliance PCI DSS v2.0 Certificate of Compliance from Merchant Bank 14 Thank You 15