Interoute Next-Generation Network
Tsvetan Borissov
1
28/04/2011
Who are we?
Accounting Revenue Growth
(€ in millions)
Sandoz Family
Foundation
246
140
18
2003
46
2004
270
301
188
85
2005
2006
2007
2008
2009
2010F
• Operates in 29 European countries
• Serves more than 3000 European and USA customers
• Owns and operates one of the largest and most advanced voice and data networks in Europe
• EBITDA positive 2009 & cash flow positive 2010
• Key supplier of services to all European PTT’s
2
Interoute’s competitive advantages begin with network ownership
3
• Only 17% of Interoute’s 48 fibre pairs are currently being used, allowing for rapid, cost-effective deployment of new bandwidth
• Future proof network: new fibres can be deployed in spare duct as new fibre technologies emerge
• Total build cost: €2.7 billion
Company highlights
• Fully-Owned Pan-European Network Asset
• Centrally managed, locally operated, offering service/support in 15 European languages
• Strong EBITDA growth (67% year-on-year, to €40m 2009); EBITDA+ since Q3 2007
• Operational Cashflow Positive, self-funded business
• Continued growth through recession
• Exceptional Operational Gearing and high Gross Margins (70%+)
• Established presence in two markets: wholesale and corporate
• Bridge between East and West, North and South
• Scalable Next Generation Network
• Future-proofed: Europe’s largest fibre and duct reserve, and extensive Data Centre capacity
• Leader in deployment of advanced network technology, including IPv6
4
Interoute at a glance
Accounting Revenue Growth
EBITDA
(€ in millions)
(€ in millions)
54.0
39.8
246
24.7
H2 2007
2008
2009
2003
2010F
Revenue Sector Split
85
46
18
2004
2005
2006
2007
2009
2010F
2009
8%
317
51%
Engineering
Sales & Marketing
Finance
Group
49%
475
Wholesale
Corporate
88
Total: 929
Total: 920
5
2008
2009 Headcount
2004
92%
301
188
140
3.4
270
40
Our customers
Government &
Government
Channels
Financial
Services
Service
Industry
Retailers
Industrials
Network
Operators
6
Value - From the Ground to the Cloud
7
•
We offer a broad portfolio, ranging from physical network based
products (the Ground) to virtual network-based services (the Cloud).
•
Our virtual network-based services perform better because we own
and manage the underlying physical network.
•
Customers can choose how much of their ICT infrastructure they
want to build and manage for themselves, and how much they want
us to manage for them.
•
And because customers can change the ratio of what they manage vs
what Interoute manages as their business needs change, they’ll
always be able to get the ideal balance of cost vs efficiency vs
performance that’s right for their business.
Interoute Product Family Tree
Interoute serves as the European Union’s
duct and fibre network
55,000 km lit fibre
28 countries connected
99 cities connected
21 city networks
59 data centres
8 landing stations
9
Interoute network
Invitel International Network
Including 8 core networked data centres with managed services
• All networked and
integrated on backbone to
support geographic
fallback via virtual server
and the full product range
Amsterdam
Berlin
• Provides a pan-European
platform for the delivery of
network-centric ICT
services
London
Stockholm
Prague
• ISO 27001 equivalent
certified: Amsterdam,
Berlin, Geneva and Munich
Munich
• Well suited to serve the
growing demands of
virtualization
• 24/7 hands-and-eyes
service offered at the nine
facilities illustrated on this
page
• Prague Data Centre in blue
is an internal DC for the
Interoute NOC
11
Paris
Madrid
Geneva
Plus 50 additional fibre-connected data centres
• 59 Datacentres
• 3 Tier 4
• 6 Tier 3
• 50 Tier 1
3
• 32 of the Tier 1
centres can be
upgraded to Tier 2
with the addition of a
UPS
Bucharest
Tier 4 (3)
Tier 3 (6)
Tier 1 (50)
Source: Uptime Institute
12
• Current plans to
build virtual service
centres in
Rotterdam,
Dusseldorf and
Brussels
• Fully redundant
service centres using
virtualisation to
minimise building
upgrade cost
What Interoute brings
• Imagine the potential
• Your passport to flexibility
13
What Interoute brings: Imagine the potential
Your need for flexibility
• Easy changes when you need them – not when contract allows
• Single platform – Interoute does not have the ‘silo based’ product mentality
that other large carriers do and we work for the customer, not against them
• Network outsourcing services
• Add new services in software – temporary, permanent, short-term, long-term
• Move applications into the cloud at your own pace
• An end to forklift upgrades – less disruption and a more transparent service cost
Unique
• Advanced NGN connectivity services
• Delivering all services over a single network platform
• Making VPLS available in over 25 countries
• Bringing commercial innovation to make it contractually painless to
14 change services
Interoute: Your passport to flexibility
Future-proofed
• Whatever service you buy today, make
sure that your network can provide the
services that you need for the coming
years
• Services delivered as software, making
provisioning quick and simple
The Interoute Response
• Common contract & SLA structure
• Services with the same cost base, same
price (no technology premium)
• Change logical services without changing
your contract term
• Software services can be purchased for
as little as 1 month
15
Advanced NGN connectivity and voice portfolio
Ethernet: Covering both managed and unmanaged services on our SDH and MPLS
platforms, Interoute’s dual approach to ethernet provides maximum bandwidth and
architecture options to our customers.
SDH: Private line options from E1 to STM-64 across Interoute’s entire network footprint.
Giving maximum availability and coverage from a single supplier.
Wavelength: Our Wavelength network connects over 200 datacentres and IX’s in 72 cities
across 19 countries with a 10 day delivery option. Allowing you to get the capacity you
want, where and when you need it.
Dark Fibre: Backed by fully owned colocation centres, Europe’s most future-proof,
homogenous fibre network provides the efficient, long term flexibility and assurances
you need to build your next generation networks.
Duct: >18,000Km of Duct network owned and operated by Interoute’s extensive O&M
program.
IP Services: Interoute offers two IP Transit services: Global Transit advertising routes to
all Internet destinations, and Euro Transit advertising a partial routing table of Interoute's
direct customers and peers. The choice gives you better control over your IP cost base.
16
Channel VPN: The Interoute Channel IP Virtual Private Network (IPVPN) service provides
Partners with an efficient, scalable, and flexible way of connecting sites in multiple
locations and countries in order to provide their end customers a single wide area
network capability.
Current 4 roadmap areas
Roadmap LIVE is divided into 4 distinct platforms. Each platform takes
responsibility for particular product areas as shown below.
UNIFIED
Connectivity
(UConn)
• Internet Access
• Fast Trade
• Point to Point
Ethernet
• Ethernet VPN (VPLS)
• IPVPN (MPLS)
17
UNIFIED
Communications
(UComm)
• Interoute ONE
• Conferencing
• VVN
UNIFIED
Computing
(UComp)
• Colocation
• Virtual and Dedicated
Servers
• Storage & Backup
• Disaster Recovery &
Global Load Balancing
• Application Management
& Professional Services
• Network Security & Local
Traffic Management
Transmission
• Packet based
network transport
• Wavelength, SDH
• Network
Outsourcing
• Wholesale
bandwidth
• Infrastructure
Unified Transport Network: UT Packet Solution
Svc 3
VLAN3
LSP
PER
VLAN2
PER
LSP
IP / MPLS
Site
X
VLAN2
VLAN3
VLAN1
EVC1
Svc4
EVC4
Site
Y
VLAN2
Svc4
EVC4
Svc 4 Site
C
VLAN1
EVC1
VLAN2
EVC2
VLAN3
EVC3
Svc 4
EVC4
UT
Switch
UT
Switch
VLAN1
Unified Transport Network
VLAN2
Site
A
EVC2
UT
UT
UT
VLAN1
VLAN2
VLAN3
VLAN1
Svc 4
Site
D
UC
VLAN2
UC
Svc 2
Svc x
Svc 1
Svc 2
EVC1
VLANx
EVCx
Svc 3
Svc 1
Svc 2
Svc 3
Svc 4
Service 1 is Point-2-Point Ethernet
Service 2 is Layer 2 (VPWS) VPN
Service 3 is Internet Access
Service 4 is Fast Trade
Site
B
UC
Svc 1
What Interoute can do
Remote Site/
Remote Client
Internet
DDoS Protection &
Network Security
Media Livestream
Partner MPLS
Network
Off-net
Office(s)
IP/Soft
Phone
DSL Primary
3G Backup
PSTN
Local DSL
Provider
Branch
Office(s)
19
Data Centre
Internet
Local Breakout
Customer
HQ
Microsoft
OCS
IP PBX
Virtual Hosting
The IP Network
Mobile
Network
Operator
Regional
Main Office
Interoute One
Softswitch
Internet Central
E1 Primary
DSL Backup
Customer
Firewall
Ethernet
Backup
Point to Point
EthernetEthernet
Primary
Voice
gateway
Customer
Server
Colocation
TDM PBX
Complex
Dedicated
Hosting
Customer Web Portal
Gives in depth information to IT managers about their
network and service performance
Service Management
SLA Reporting
All network related SLA
parameters (RTD, Packet
Delivery, Site Availability
Performance Monitoring
Utilisation
Real Time (to 5
minutes)
Order Progress
Billing Information
Invoice history
Trouble Ticket
information
View status
Raise a ticket
How we serve Customers: three case studies
21
An operator lands in Europe and declares its independence from incumbent
competitors, made possible by Interoute’s lit-fibre solution
UA
Hidasnémedi
Záhony
Bratislava
Kazincbarcika
Vienna
SK
Felsőzsolca
Salgótarján
Rajka
Szerencs
Miskolc
Tiszaújváros
Nyékládháza
Nyíregyháza
A
Mátészalka
Eger
Customer need: Customer had a strong domestic
skill set but did not want to deploy in-house staff
across a large European footprint.
Mosonmagyoróvár
Hegyeshalom
Mezôkövesd
Komárom
Sopron
Hatvan
Kimle
Győr
Kapuvá
r
Csorna
Budapest
Tatabánya
Füzesabaony
Gödöllő
Apafa
Kisigmánd
Debrecen
Bánhida
Püspökladány
Székesfehérvár
Zirc
Szombathely
Kisújszállás
Monor
Karcag
Várpalota
Sárvár
Szolnok
Porpác
Szajol
Oradea
Sárkeresztúr
Veszprém
Körmend
Szentgotthárd
Dunaföldvár
Sárbogárd
Zalaszentiván
Kecskemét
Mezőtúr
Dunaújváros
Bajánsenye
Hodos
Biharkeresztes
Cegléd
Siófok
Rétszilas
Zalaegerszeg
Őriszentpéter
Fonyód
Pincehely
Kiskõrös
Balatonszentgyörgy
Kiskunfélegyháza
SLO
Szente
s
Békéscsaba
RO
Orosháza
Nagykanizsa
Kiskunhalas
Dombóvár
Hódmezõvásárhely
Kaposvár
Letenye
Murakeresztúr
Szekszárd
Csurgó
Arad
Szeged
Gyékényes
Röszke
Bátaszék
Baja
Bácsalmás
Pécs
CRO
Nagylak
Timisoara
Szigetvár
Barcs
Interoute solution:
The route consisted of four sections:
• Timisoara – Vienna (x2); Vienna - Frankfurt (x2)
Network deployment of 3700Km
70% of the fibre route was off-net.
Project Timescales:
Negotiation & Design 2 Months
Delivery & Integration 3 Months
Customer accelerated their time to market by 12
months and met their own high-capacity demands.
Villány
Siklós
Magyarbóly
YU
Initial build: Interoute acquired and integrated: Fibre, Colocation & Equipment
Ongoing Support:
• Interoute provide FLM, 2nd and 3rd Line support; Customer NOC covers 1st line support;
• Both NOCs monitor the network;
• Interoute provide a spares warehousing and management service;
• New services are provisioned using Customer’s 1st line and Interoute FLM.
22
A non-telecoms operator sought a pan-European solution for the
construction and deployment of a secure network, which Interoute built
and now helps to manage
Customer need: Customer had a strong skill base at
a different technology layer and needed Interoute to
provide a layer 1 skill set, and to guarantee security.
Interoute solution:
A 9,000 km, Pan-European fibre network was
provisioned – including acquisition of equipment
sourced. The subsequent network is managed by
Interoute.
How was it built?
About 75% of the network was on Interoute’s
backbone;
Interoute dug another 2% of the required route;
Interoute acquired 3rd party fibre for the remaining
23%.
The project, from start to finish, was 6 months.
Initial customer equipment was integrated into a service package providing integrated Fibre, Colocation and equipment support.
Ongoing Support:
• New Equipment acquisition and provisioning;
• DCN network Hands and Eyes;
• Ongoing Spares management ;
• Equipment Hands and Eyes Service; Customer retains NOC control of the network.
23
A European operator gets a major upgrade of capacity – fast and without
additional headcount solution – with Interoute’s Optical Private Network
(OPN)
Ams-Koo
Utc-Ste
S
OTE 800G protected
Ams-Koo-Dus-Ell/4
Dee-Arg
Rotterdam
Rtm-Vla
Rees
Gne-Mae
Ess-Roc
Postling
Wrotham
Bue-Rud
Dusseldorf
Dus-Ell
Anr-Jan
Socx, Bergues
C
S
oq
ue
lle
s
Cologne
Cgn-Max
Lon-001
W
itte
Cqf-Gre
s
S
Postling
Build and integration completed
Dus-Ell-Fra-007/1
Lon-001-Par-Gar/1
Mereworth
• Customer need: An operator was facing rapidly
expanding DSL penetration, and thus surging
backhaul capacity demand. But they did not want
to deploy in-house staff across a large European
footprint. And they needed a solution fast.
NDTR3994, NDIN3983
NDTR3993, NDIN3982
NDTR3992, NDIN3980, NDIN3981
NDTR3991, NDIN3979
NDTR3984, NDIN3974
NDTR3985, NDIN3975
NDTR3986, NDIN3976
NDTR3987
NDTR3988, NDIN3977
NDTR3989
NDTR3990, NDIN3978
Ams-Koo-Lon-001/1
Willerval
Customer OBP,
Interoute Drop
Plaidt
Etricourt
Customer drop/regen
Katzenelnbogen
Raman amplifer (on Rx)
Vauchelles
Nogent sur Oise
S
Par-Gar
Fra-Sch
Spares location
S
Fra-007
S
DCN
New Telemetry Gateway
Fra-007-Str-Ind/1
Lorsch
Mtx-001
Bruchsal
Sou-001
Str-Ind
Brr-001
Str-Ind-Zrh-Jos/4
Balingen
Nevers
Lyn-Jea-Par-Gar/1
S
Singen
Zurich
Zrh-Jos
Bourbon
Mil-Bri-Zrh-Jos/2 (existing)
Buo-001
• Customer required a solution that would
quadruple their pan-European capacity while
providing network resiliency.
Fad-001
Charolles
S
Lug-001
Belleville
Milan Via
Caldera
Mil-Cal
Mil-Bri-Mil-Cal/4
Andancette
Sxd-001
Frejus
Nice
Nce-Tra
San Remo
St Maximin
Senas
Marseille
Mrs-Boi
Goa-Pil-Psa-Bar/3
Blq-Mas-Vce-Val/2
S
Due
Carrera
Carmignano di Brenta
Caderousse
Verona
Mozzanica
Milan
Mil-Bri
S
Venice
Vce-Val
Mil-Bri-Vce-Val/4
Rezzato
Meysse
Lyn-Jea-Mrs-Boi/9
Finale Ligure
Ferrara
DCN
Bologna
Blq-Mas
Pisa
Psa-Bar
S
Campiglia
Marittima
Psa-Bar-Rom-Cor/3
Chiaravalle
Aoi-Chi
Florence
Flr-Gio
Fermo
Fem-Mez
S
Orbetello
Rome
Rom-Cor
• The solution went from initial enquiry, through
design, price negotiations, contracting, delivery
and commissioning and handover within 5
months.
24
Forli
Frl-Bec
Pesaro
Peo-Rom
S
va
ino
Genoa
Goa-Pil
eva
Goa-Pil-Mrs-Boi/1
Fo
sd
S
nte
Blq-Mas-Psr-Fam/2
Se
stri
L
• Interoute’s solution: a diverse 800Gb Optical
Private Network covering Bari, London and
Frankfurt. With option for intermediate drops at
8 other cities.
Lyon
Lyn-Jea
Alba
Aad-Adr
Civitavecchia
Pescara
Psr-Fam
DCN
Rome Sud
Bri-Cdl-Psr-Fam/2
Termoli
Trl-Pol
Latina
Pomezia
Nap-001-Rom-Cor/2
Minturno
Naples
Nap-001
Foggia
Fog-Bmp
Riva Gala
Andria
Ara-Bcp
Bri-Cdl-Nap-001/2
Nola
Nol-001
Grottaminarda Candela
Can-001
Gta-001
Canosa
Csa-001
DCN
S
Bari
Bri-Cdl
Building our reputation
April 12, 2010 The Forrester Wave™:
European WAN Services, Q2 2010
Global Crossing, Interoute, and T-Systems are Strong
Performers. Interoute differentiates its offerings by
innovating; it also leads the entire pack with aggressive
pricing.
It’s converged access service (“Unified Connectivity”) is
innovative — it can offer multiple services including VPLS
over xDSL access circuits. Its IP VPN service offers
particularly aggressive pricing and strong SLAs; flat rate,
simple pricing; and end-to-end SLAs as standard for the
last four years, and is now moving to application
performance SLAs. It offers self-provisioning of any “soft”
order. MNCs should consider using Interoute as part of a
multisourcing strategy
27