McAfee SaaS Email Archiving Your Name, Your Title Agenda Why Archive The benefits of archiving on a SaaS solution How it works Questions and Answers 3 The Drivers and ROI of Archiving Storage management Business Record Retention eDiscovery Accessibility Regulatory Compliance Legal Doing more with Less: Lower maintenance Fixed Cost solution Storage Management & Cost Control • Stabilize email storage footprint – Cap Exchange Server footprint via quotas and leveraging Email Archiving. • Without the maintenance work – Add value without adding to your monitoring, backup, and maintenance workload • Fewer tape restores saves costs – The median restore takes 8 man-hours over 2 days! Leverage your archive to reduce reliance on tape for low-volume restores. 4 Business Record Retention • Business Continuity – Central archive solution ensures complete business email retention. – Ensures continuity in the event of employee attrition • Security – Promotes records to be available and accessible in one central location – Not in rogue email stores, which can easily be lost • Agility – Empowered end users can self-search through personal archives for retrieval Familiar interface for easy end user accessibility Outlook Plug-In Integration Drag & drop Compatibility Reply and forward Easy installation wizard Transparent authentication Empower end users self-retrieve 6 McAfee Email Archiving Pristine, reliable, and searchable message records McAfee SaaS Email flows to customer. 1 Journal record is created Duplicate copy is made 3 to a parallel data center 4 Write success confirmed 0 Customer Network Firewall Email server Users Secure connection established 2 Journal record copies pulled to McAfee for recording McAfee SaaS 7 Dual write success 5 confirmed Journal records 6 deleted upon dual-write confirmation Regulatory Compliance Features Aiding in Compliance • Audit reporting of searches, exports, and message views • Tamperproof, read-only storage • Data center redundancy • Automatic quality verification • Attachment content indexing • Dual commit message capture • Auditable message serialization • Fully searchable content & envelope metadata index • Powerful transport & storage encryption • Eradicates need for rogue data stores SEC FINRA 8 OPEN RECORDS SOX HIPAA GLBA Regulatory Compliance SEC Compliance • Specific Features required by rules 240.17a-4(f) – – – – (2)(ii)(A). Tamperproof storage (2)(ii)(B). Automatic quality verification (2)(ii)(C). Record serialization (2)(ii)(D). Readily accessible & portable – (3)(iii). Duplication (redundant datacenters) – (3)(iv). Full text index • Documents required by rules 240.17a-4(f)… – (2)(i). Electronic Storage Media Letter of Notification and Compliance – (3)(vii). Third Party Downloader Letter of Undertaking Regulatory Compliance Real World Consequences Morgan Stanley Merrill Lynch • $15M – failure to retain email messages per SEC requirements • $2.5M – failure to provide email records in a timely manner Piper Jaffray • $2.5M – failure to retain 4.3 emails from 20022008 • Resulted in failure to comply with email extraction requests from regulators Legal Benefit • Enforce email retention policies • Support decision makers with timely data and early case assessment • Monitor employee mail for policy violations • Control legal fees by narrowing the amount of data sent to outside legal for review • Save costs in eliminating the need to search rogue data stores say their legal team email within the timeframe allowed. 11 Legal Benefit – Real World Consequences Zubulake vs. UBS Warburg LLC • $273,000 to complete court ordered restoration & search of 77 backup tapes • Employer has duty to preserve and locate evidence • Sample evidence showed UBS managers deleted emails, including ‘smoking gun’ evidence that supported plaintiff’s claim • Relevant emails created after USB supposedly started to retain relevant email messages were not saved at all • Backup tapes found missing • Leads to $29M verdict Damage to Reputation 12 Legal & Consulting Fees Financial Penalties Risks & Cost of Appliance Archiving Solutions • Risks – Limited storage – Hardware single point of failure • Cost – High cost of site redundancy – Large up-front cap-ex • People requirements – Ongoing maintenance and updates – Hardware refresh periodically required – Another backup and monitoring worry 13 Why McAfee SaaS Email Archiving • Integrated console -Integrated with other McAfee SaaS solutions, for single-pane management -Complements on-site email security solutions for archiving in the cloud • Multi-search – Industry’s most advanced multi-tasking web console • Compliance driven features – Features like our Pull Technology supports your compliance efforts • Zero overhead – No monitoring, updates, or required on-site hardware • Compatibility – Works with Exchange 2003 - 2010 14 Get Started Today Predictable, easy to get started, consolidate Unlimited storage No overage for journaled data. Unlimited telephone support No extra charge for 24x7x365 support! setup fees No Start today with no up-front costs. friendly terms Business Month-to-Month, Annual, and Multi-Year options. historical data consolidation Optional Consolidate historical email data with new emails stored on McAfee SaaS Email Archiving for a single, go-forward, search and storage repository. 15 Requirements 1. Exchange Server 200x Envelope journaling functionality is required. Mixed Exchange Server environments are not supported. 2. Email Spam and Virus Protection McAfee recommends McAfee SaaS Email Protection. 3. External POP3 or IMAP Connectivity Your server’s POP3 or IMAP service must be accessible from our data centers in the cloud. This could require firewall changes. 4. Secure Certificate (recommended) Secure POP3 and IMAP require that you obtain and install your own secure certificate. 17 5. Internet Explorer 6+ or Firefox 2+ McAfee recommends Internet Explorer 8 and Firefox 3. 6. Journaling and Server Resources Plan on at least 10% additional load to your Exchange Server, especially in disk I/O. 7. Internet Connectivity Your upstream internet bandwidth must support existing usage plus Journal traffic to McAfee SaaS Email Arching. 8. Outlook Integration Requirements Outlook 2003 or 2007 running on Windows XP, Windows Vista, or Windows