City of Goodyear
Wellness Clinic
January 9, 2014
Goodyear Wellness Clinic Overview



Clinic opened 2008
Approximately 1100 sq. ft.
Open six days per week





Monday through Saturday
8:00 A.M. to noon M,T,Th, F, S
8:00 A.M. to 5:00P.M. Wg
Open to all employees spouses and
dependents - Free of Charge
Virtual Tour
Services Currently Offered











Routine medical services
Physical examinations and annual checkups
Preventative health care and screenings
Immunizations and allergy treatments
Point of care and sample collection
Accident and injury
Workers compensation and occupational injury treatment
Prescribe medication
Health education and consultation
Chronic disease management
Nutrition and weight management education and treatment
Clinic Utilization
1st & 2nd Quarter (calendar year)
Visits Compared to Capacity
Visits Per Day Average
700
624
600
561
25
500
20
400
15
300
297
290
312
300
264
311 312
312
21.6
13.5
11.2
10.2
12.0
8.0
10
254
207
5
200
0
100
Mon
0
Monday
Tuesday
Wednesday
Total Visits
Thursday
Friday
Tue
Wed
Thur
Saturday
Capacity
Data does not include Workers Comp visits which total 110 for the 1st and 2nd Quarter.
Fri
Sat
Patient Care/Demographics
Loss Run Reporting
Running 12 Month Experience
Total Claims
$600,000
$500,000
$400,000
$300,000
$200,000
$100,000
Billed Premium
Breakeven Analysis
Based on Primary Care Doctors Visits
Average Plan Cost per Office Visit $118
$450,000
$426,560
$400,000
$350,000
$326,560
$300,000
$250,000
Cost of Clinic Operation
$226,560
Savings to Plan
$200,000
$150,000
$121,186
$100,000
$50,000
$0
1st Quarter
2nd Quarter
3rd Quarter
4th Quarter
Lessons Learned

Coordinate with Insurance Provider(s) Earlier


Integration of Wellness Program


Primary Care Provider
Health Risk Assessments
Establish scalable & flexible policies and agreements



Hours of operation
Appointment -vs- walk-in
Use of clinic policies




High utilizers (4-5%)
Patient discharge procedures and protocols
Develop ROI/Cost Benefit Metrics
Phase in Approach

Prescription Dispensary
How are we doing and where are we going?


January 2014 - RFP for a Clinic Provider
Develop a long-term Clinic Strategy




Connected to our Human Capital Plan
Scalable and Flexible
Cost Containment and Wellness Main Focus
Clinic as a Center for Organizational Health
Tower Watson’s 2012 On-Site Clinic Survey
Top reasons for establishing and continuing onsite health centers
Questions