SWBH Transformation Plan Medical Engagement Event 8 February 2012 The Transformation Plan is key to achieving our strategic goals Our medium term objectives are … Safety Quality Financial stability 2012/13 Site rationalisation 2013/14 2014/15 Foundation Trust status 2015/16 2016/17 To accomplish these objectives, we need to … £25m saving To ensure that we reach the saving targets, we combine… £125m Target £25m saving £25m saving £25m saving £125m cumulative savings £25m saving TOP DOWN saving targets based on extensive benchmarking with … £ backed … BOTTOM UP saving plans substantiated by up by plans detailed activity, financial and workforce plans A.T. Kearney xx/mm.yyyy/00000 2 2 Various work-streams have been established and savings targets identified (1 of 2) Workstreams Saving target Selected initiatives (on-going / being explored) 2012-17 Outpatient Efficiency £37,6M Reduce DNAs, improve N/FU ratios, improve clinic productivity and reduce overall cancellations, manage decommissioning plans Diagnostics £1.9m Timeliness of diagnostics to support patient flow Right test every time Patient Flow & Bed Utilisation £22,4m Appropriate patient management to improve flow Discharge planning and daily reviews Reduced variation in practice Community Service Efficiency £3,1m Supporting acute activity and pathway redesign , assisting decommissioning agenda Fully developing and utilising alternative care pathways available Urgent Care £9,6m Changes to the way unscheduled care is managed out of hospital Streamlined front door around ED and routes into hospital Theatre Productivity £2,7m Improve productivity and address incentives Ensure productivity and efficiency changes are implemented Workforce £17,3m Reduced variation Team working Maximising skill mix and capabilities Medical Workforce £5,9m Wider than just job planning, needs to take account of wider impact of medical activity, team working, not silo’d, reduced variation A.T. Kearney xx/mm.yyyy/00000 3 3 Various work-streams have been established and savings targets identified (2 of 2) Workstreams Saving target Selected initiatives (on-going/ being explored) 2012-17 £5.1m Benchmarks show current performance in top quartile Systematic approach to areas not covered by contracts and more robust project management Corporate Services £5.3m Benchmarking shows facilities / corporate services in upper quartile Plans in subsequent years to evaluate opportunities against revised footprint Estates Rationalisation £7.3m Agile working with IT enablement Increased utilisation of space ( e.g. BTC, Rowley) Closure of peripheral buildings £5.7m Better value achieved from IT investments More efficient service provision (reduced paperwork, duplication..) More efficient clinical services Benefits to patients/increased levels of patient satisfaction Procurement Strategic IT Enablement Capacity & Demand TOTAL £0 Improved utilisation of Trust capacity – human, equipment and space Contribution to other workstreams (beds, theatres, diagnostics, workforce) £124m A.T. Kearney xx/mm.yyyy/00000 4 4 Clinical Workstream Visioning Event Example Outputs Workstream Summary Outputs • Improving utilisation and reduction of clinics and improvement of flow • Reduce DNAs and cancellations • Acute follow ups only for those that need it Outpatient Efficiency • Access to experts via virtual clinics or advise services • Triage quality of referrals to make sure that patients are directed to the appropriate place of care. • 7 day services Patient Flow & Bed Utilisation • Patients in hospital beds that don’t need acute care – require investment in intermediate and community services. • Twice daily senior clinician ward rounds and planned date of discharge on admission. • Improved access to timely diagnostics • Align with decommissioning and Right Care Right Here • Geriatric specialist input into pathways for older people • Integrated MDT assessment for discharge • Effective communication for discharge management A.T. Kearney xx/mm.yyyy/00000 5 5 Clinical Workstream Visioning Event Example Outputs Workstream Summary Outputs • Single point of access / pre-assessment – “Boarding Pass”. Community Service Efficiency • Implementation of virtual wards with consultants linking via teleconference, home monitoring and working closely with GPs, Pharmacy and Community Services. • Develop integrated pathways: Plans for next year will include a focus on full integration of acute and community services in three areas: End of Life Care, Musculo skeletal services, Diabetes care. • Evaluate rehabilitation model across acute and community . • New roles across community services (specialist vs. generic) . • Urgent care (and chronic conditions) require more proactive management with access to specialist teams via virtual clinics. • Early identification of at risk patients in primary care and proactive case management. • Ambulatory care and hot clinics. • Support of 7 day service and diagnostics • Better use of main / DC theatres • Enhanced recovery pathways • Referral to treat at appropriate times • Risk stratification at pre-assessment • Right test every time • 7 day service with improved reporting Urgent Care Theatre Productivity Diagnostics A.T. Kearney xx/mm.yyyy/00000 6 6 Clinical Workstream Visioning Events – Common Themes Efficiency and productivity Integration / partnership working across health economy including out of hours cover 7 day service including improved access to timely diagnostics Right patient, right service - RCRH Single point of access Development of the multi professional team across the health economy Patient risk stratification - preoperative assessment , discharge Technology – as an enabler Workforce model A.T. Kearney xx/mm.yyyy/00000 7 7 How can we work together to transform services? The transformation plan is complementary to the RCRH strategy – implement pathway redesign. Identify areas to pilot and take Our continuous improvement forward program is robust but delivers Pathway redesign will require changes across the whole system including intermediate care and primary care services. Utilise our partnership working across the health economy. only nominal savings yearover-year. Board is pushing to double the improvements – Where can I get it from? A.T. Kearney xx/mm.yyyy/00000 8 8 Clinical Workstream Leads Contact Details Workstream Workstream Lead Contact Details Outpatient Efficiency Mr. Hamish Brown : hamish.brown@nhs.net Patient Flow & Bed Utilisation Dr. Matthew Lewis: matthew.lewis@nhs.net Community Service Efficiency Susan Lane: susanlane1@nhs.net Urgent Care Dr. Peter Ahee : peterahee@nhs.net Theatre Productivity Dr. Zoe Huish: zoe.huish@nhs.net Diagnostics Dr. Jonathan Benham : j.benham@nhs.net Rachel Barlow , Chief Operating Officer: rachel.barlow2@nhs.net A.T. Kearney xx/mm.yyyy/00000 9 9