Underwriting with Rx Histories: A Pharmacist’s Perspective Texas Wide Underwriting Conference Houston, Texas March 19th, 2012 Scott Whitmore, R.Ph. Director of Clinical Services Milliman IntelliScript Brookfield, Wisconsin 1 TWUC 2 TWUC Agenda Rx data sources Value of Rx histories Limitations and challenges Rx rules 3 TWUC Prescription drug use in the U.S. continues to increase. Spending In 2008, consumers spent $234 billion on prescription drugs Doubled from 1999 Utilization 48% of U.S. citizens used at least one prescription drug in the past month (2005-2008) up from 44% from 10 years prior Cholesterol lowering drugs remain by far the most commonly used prescription drug (2007-2008) Center for Disease Control and Prevention. Health, United States, 2010; Table 94 4 TWUC Americans increasingly use multiple medications. SOURCE: CDC/NCHS, National Health and Nutrition Examination Survey 5 TWUC Age, gender and race influence Rx use. SOURCE: CDC/NCHS, National Health & Nutrition Examination Survey (2007 – 2008) 6 TWUC Rx history usage is increasing. Life insurer survey results . . . 68% reported using Rx in 2008 . . . 41% in 2007 71% increased use of Rx 40% said Rx significantly contributed to the underwriting decision on more than 15% of cases Hank George Survey, November 2010 (99 companies reported) 7 TWUC Rx histories have become a standard screening tool. “At present nearly 80 percent of life carriers deploy pharmacy records in life underwriting….Virtually all others are at some stage of vetting this asset”. - Hank George, FALU, CLU, FML Making Progress in Life Underwriting. Resource. Feb 2012 ;12 8 TWUC Top Reasons Reported for Using Rx Histories 1. Reduce anti-selection 2. Improve mortality results 3. Increase APS value by more selective ordering 4. Reduce turnaround time 5. Reduce APS use 6. Reduce underwriting costs 7. Facilitate automated underwriting 8. Increasing use of Rx histories by competitors Hank George Survey, November 2010 9 TWUC 10 TWUC How does it work? Data Source Data Source Data Source 1. Obtain the authorization 2. Submit the query 3. Review the results 11 TWUC Rx data come from multiple sources. Health Plans Pharmacy Benefit Managers (PBM) administer Rx benefits Applicant PBM Employers Gov’t Retail Pharmacies 12 TWUC IntelliScript Rx history metrics . . . Results usually returned in 3 - 5 seconds Hit rate varies by line of business / insurer Average Hit rate: 75% Key driver: Socioeconomic status of applicant pool 13 ConfidentiTWUC Sample Prescription History 14 TWUC Rx histories bring extensive information . . . 1) Indication 2) Inherent risk (i.e. Red, Yellow Green) 3) Condition severity 4) Medication adherence 5) Potential drug & lab interactions 6) Black box warnings 7) Prescriber type 8) Number of pharmacies 15 TWUC What’s the value of an Rx rules engine? Efficient / Consistent interpretation Route important cases to underwriters More selective APS ordering Improved mortality 16 TWUC RxRules interprets prescription history data. RxRules Rx Data Interpretation • Conditions • Severity • Actions / Decisions RxRules Rule variables: Indication / Therapeutic class Drug combinations Red / Yellow / Green Fill timing Fill counts Dosage Physician specialty Gender / Age Other rules 17 TWUC Case Studies 18 TWUC This is Frank, he's our LEAN champion streamlining paperless information flow 19 TWUC Questions? 20 TWUC Thank You Scott Whitmore, R.Ph. Director of Clinical Services Milliman IntelliScript Brookfield, Wisconsin (608) 345-7159 scott.whitmore@milliman.com 21 TWUC