Do the Math! An Actuarial View of Underwriting 2004 Long Term Care International Forum Newport Beach, California April 21-23, 2004 Amy Pahl, FSA, MAAA Minneapolis, Minnesota (952) 820-2419 Deborah Grant, FSA,MAAA Chicago, Illinois (312) 499-5575 Topics z The Cost of Being Wrong z Underwriting Wear-off z Making Refined Decisions Milliman USA 2 Opportunities to Miss z Accept applicant who will claim early z Decline someone who never claims z Accept applicant that becomes a long claim z Place in “wrong” risk class Milliman USA 3 A few Actuarial Basics z Product pricing includes a three- part morbidity assumption – Frequency of claim – Dollars spent while on claim – Length of claim/stay (LOS) Referred to together as the “claim cost” z Data is limited and “piece-meal” Milliman USA 4 Underwriting Impact z Delay / eliminate claims Æ affects frequency z Eliminate long claims Æ affects length of claim Milliman USA 5 Claims / 1000 for IA 62 Duration 1 2 3 5 9 10 15 Premium “Ultimate” Frequency 1.7 1.9 2.1 2.8 4.9 5.7 15.7 $ 2,092 Milliman USA “Tight” Underwriting .4 .7 1.0 1.7 4.3 5.2 15.7 $ 2,005 6 If Miss in Year 1 Duration 1 2 3 5 9 10 15 Premium Original Underwriting .4 .7 1.0 1.7 4.3 5.2 15.7 $ 2,005 One Extra 1.4 .7 1.0 1.7 4.3 5.2 15.7 Two Extra 2.4 .7 1.0 1.7 4.3 5.2 15.7 $ 2,022 $2,039 Milliman USA 7 If Miss in Years 1 to 5 Duration 1 2 3 4 5 9 10 Premium Original Underwriting .4 .7 1.0 1.4 1.7 4.3 5.2 $ 2,005 Milliman USA One Extra 1.4 1.7 2.0 2.4 2.7 4.3 5.2 $ 2,063 8 “Make Up” for Miss Can’t just be “right” to return to 18% IRR, must be BETTER than original frequency Milliman USA 9 “Make Up” Frequency Duration 1 2 3 4 5 9 Profit IRR Original Underwriting .4 .7 1.0 1.4 1.7 4.3 18.0% Milliman USA One Extra 1.4 .7 1.0 1.4 1.7 4.3 1 Extra 17.5% “Make-up Frequency .2 .4 .7 1.1 1.4 4.3 1.4 Fewer 18.5% 10 Decline an Acceptable Risk z Underwriting expense is incurred z Slower growth to critical mass z Opportunity cost Milliman USA 11 Accepting a “Long” Claim Month on Claim 0 Original Continuance 1,000 With an Extra “Long” Claim 1,000 1 6 12 837 591 431 837 591 431 36 120 202 22 203 23 Average LOS 810 Milliman USA 843 12 Risk Class Premium z $2,005 is a “composite” premium – Assume have Standard & Preferred – 30% Issued Preferred w/ 20% discount 30% * 80% Std + 70% * Std = $2,005 Standard Rate = $ 2,133 Preferred Rate = $ 1,706 Milliman USA 13 Impact of Misclassification z Assume issue 1,000 lives – 710 are Standard risk – 290 are Preferred risk z Misclassify 10 of Standard – 700 classified as Standard – 300 classified as Preferred Æ Premium Impact = $ 312,000 (.8%) Milliman USA 14 Underwriting Intensity z Loose z Moderate z Tight Milliman USA 15 Sample Selection Factors Duration Loose Moderate Tight 1 2 3 4 5 6 7 8 9 15 .40 .60 .80 1.10 1.25 1.35 1.45 1.50 1.50 1.50 .30 .40 .50 .60 .80 .90 .95 .98 1.00 1.00 .22 .36 .47 .56 .61 .74 .79 .83 .87 1.00 Milliman USA 16 Does Selection Wear Off? Duration 1 2 3 4 5 6 7 8 9 15 Loose .40 .60 .80 1.10 1.25 1.35 1.45 1.50 1.50 1.50 Moderate .30 .40 .50 .60 .80 .90 .95 .98 1.00 1.00 Milliman USA Tight .22 .36 .47 .56 .61 .74 .79 .83 .87 1.00 17 Refinements z Making refined decisions z Challenge – need better data z Impact on risk classification Milliman USA 18