FINDINGS FROM ATTORNEY GENERAL’S EXAMINATIONS OF HEALTH CARE COST TRENDS AND COST DRIVERS PURSUANT TO G.L. c. 118G, § 6½(b) OFFICE OF ATTORNEY GENERAL MARTHA COAKLEY ONE ASHBURTON PLACE • BOSTON, MA 02108 February 13, 2012 Massachusetts: Health Care Reform Year Massachusetts Health Care Reform 1990’s Insurance Market Reforms •Guaranteed Issue •Modified Community Rating •Pre-existing Condition Limitations 2006 Expansion of Insurance Coverage •Individual Mandate •Employer responsibility •Medicaid Expansion •Insurance exchange (Connector) 2008 Chapter 305 – Cost Containment I •AG Authority to Examine Cost Trends 2010 Chapter 288 – Cost Containment II •Transparency, Rate review, and Tiered Products 2/13/2012 Federal Reform 2 EXAMINATION APPROACH • We issued dozens of subpoenas for data, documents, and testimony to major health plans and many different types of providers. • We conducted dozens of interviews and meetings with providers, insurers, health care experts, consumer advocates, employers, and other key stakeholders. • We engaged experts with extensive experience in the Massachusetts health care market. • We greatly appreciate the courtesy and cooperation of payers and providers who provided information for these examinations. 2/13/2012 3 MEASURING HEALTH CARE COSTS • TOTAL MEDICAL EXPENSES (TME): The total cost of all the care that a patient receives, including the payments by the health plan for the care of the patient, and any copayment or deductible for which the patient is responsible. TME reflects both price of services and volume of services. • PRICE: The contractually negotiated amount that an insurance company pays a health care provider for providing health care services; we reviewed relative price information, which shows the prices paid by health plans to providers for all services in aggregate as compared to other providers in the health plan network. 2/13/2012 4 2010 and 2011 EXAMINATION HIGHLIGHTS 1. Prices paid by health insurers to hospitals and physician groups vary significantly. 2. Variations in prices are not adequately explained by value-based differences in the services provided. 3. Variations in prices are correlated to provider and insurer market leverage. 4. Global budgets vary significantly and globally paid providers do not have consistently lower TME. 5. Variations in prices impact the increase in overall health care costs. 2/13/2012 5 Athol Memorial Hospital Saints Medical Center Cambridge Health Alliance New England Baptist Hospital Lawrence General Hospital Essent - Merrimack Valley Quincy Medical Center North Adams Regional Hospital Vanguard - Saint Vincent Hospital Morton Hospital and Medical Center UMASS - Health Alliance Noble Hospital Milton Hospital Signature HC - Brockton Hospital Caritas - Carney Hospital Anna Jaques Hospital UMASS - Marlborough Hospital Caritas Holy Family Hospital Lowell General Hospital Partners - Faulkner Hospital Boston Medical Center Mount Auburn Hospital Massachusetts Eye and Ear Infirmary Mercy Medical Center Caritas - Good Samaritan Holyoke Medical Center CCHS - Cape Cod Hospital Caritas - Norwood Hospital Essent - Nashoba Valley PHS - Emerson Hospital Vanguard - MetroWest MedCtr Heywood Hospital Baystate Medical Center Jordan Hospital Southcoast - Tobey Hospital Milford Regional Medical Center Southcoast - Charlton Memorial Tufts Medical Center Baystate - Mary Lane Hospital Winchester Hospital Southcoast - St. Luke's CCHS - Falmouth Hospital BI Deaconess Medical Center Northeast Health System BID - Needham/Glover UMASS - Clinton Hospital Caritas - St. Elizabeth's Hubbard Regional Hospital PHS - Hallmark Health Wing Memorial Hospital Partners - BWH Partners - Newton-Wellesley Hospital UMass Memorial Medical Center South Shore Hospital Lahey Clinic Partners - North Shore Med Ctr Partners - MGH Baystate - Franklin Medical Center Harrington Memorial Hospital Sturdy Memorial Hospital Cooley Dickinson Hospital Caritas - Saint Anne's Hospital BkHS - Berkshire Medical Center Partners - Martha's Vineyard Children's Hospital Boston Partners - Nantucket Cottage Dana-Farber Cancer Institute BkHS - Fairview Hospital 0.77 0.95 0.83 1.54 0.73 0.94 0.95 0.95 1.06 0.87 0.84 1.03 0.92 0.83 1.02 0.86 0.99 0.88 0.74 0.89 1.06 0.90 1.07 0.93 0.80 0.94 1.04 0.90 0.85 0.78 0.87 0.84 1.10 0.81 0.79 0.82 1.00 1.41 0.75 0.75 0.86 0.89 1.21 0.82 0.82 0.87 1.04 0.80 0.85 0.86 1.31 0.77 1.17 0.83 1.33 0.98 1.35 0.81 0.75 0.82 0.87 0.84 1.00 0.71 1.33 0.56 1.96 0.71 Relative Payments to Hospitals HIGHER PRICES ARE NOT TIED TO TEACHING STATUS HIGHER PRICES ARE NOT TIED TO INCREASED COMPLEXITY OF SERVICES 2.0 1.8 1.6 1.4 1.2 1.0 0.8 0.6 0.4 0.2 0.0 Hospitals from Low to High Payments 6 MA Hospital 1 MA Hospital 2 MA Hospital 3 MA Hospital 4 MA Hospital 5 MA Hospital 6 MA Hospital 7 MA Hospital 8 MA Hospital 9 MA Hospital 10 MA Hospital 11 MA Hospital 12 MA Hospital 13 MA Hospital 14 MA Hospital 15 MA Hospital 16 MA Hospital 17 MA Hospital 18 MA Hospital 19 MA Hospital 20 MA Hospital 21 MA Hospital 22 MA Hospital 23 MA Hospital 24 MA Hospital 25 MA Hospital 26 MA Hospital 27 MA Hospital 28 MA Hospital 29 MA Hospital 30 MA Hospital 31 MA Hospital 32 MA Hospital 33 MA Hospital 34 MA Hospital 35 MA Hospital 36 MA Hospital 37 MA Hospital 38 MA Hospital 39 MA Hospital 40 MA Hospital 41 MA Hospital 42 MA Hospital 43 MA Hospital 44 MA Hospital 45 MA Hospital 46 MA Hospital 47 MA Hospital 48 MA Hospital 49 MA Hospital 50 MA Hospital 51 MA Hospital 52 MA Hospital 53 MA Hospital 54 MA Hospital 55 MA Hospital 56 MA Hospital 57 MA Hospital 58 MA Hospital 59 MA Hospital 60 MA Hospital 61 DIFFERENCES IN PRICES ARE NOT ADEQUATELY EXPLAINED BY VALUE-BASED FACTORS 1.20 MA Hospital Performance on CMS Process Measures Compared to National Average Performance 1.00 0.80 0.60 0.40 0.20 0.00 2/13/2012 7 HIGHER PRICES ARE EXPLAINED BY MARKET LEVERAGE Academic Medical Center's System-Wide Hospital Revenue from Health Plan (in millions) $300 $250 MGH (1.35) BWH (1.31) $200 $150 $100 UMMC BIDMC (1.17) (1.21) $50 TMC (1.41) BMC (1.06) $0 0.60 2/13/2012 0.70 0.80 0.90 1.00 1.10 1.20 Health Plan's Relative Payment to Academic Medical Center 1.30 1.40 1.50 8 TESTIMONY IN DHCFP HEARINGS SHOW SIGNIFICANT DIFFERENCES IN HOSPITAL REPORTED MARGINS Hospital Commercial Payer Margin Government Payer Margin Other Margin Academic Medical Center 1 3.7% -3% -20.1% Academic Medical Center 2 15% -6.9% -7.6% Academic Medical Center 3 21.4% -33% -10.7 “[U]nusually high hospital margins on private-payor patients can lead to more construction, higher hospital cost, and lower Medicare margins. The data suggest that when non-Medicare margins are high, hospitals face less pressure to constrain costs, costs rise, and Medicare margins tend to be low.” - MedPAC, Report to Congress, March 2009, page xiv. 2/13/2012 9 VARIATIONS IN PRICES PAID TO PROVIDERS EXIST IN GLOBAL RISK BUDGETS AS WELL AS IN FEE-FOR-SERVICE ARRANGEMENTS • We found wide variations in the health status adjusted global payments made by health plans to at-risk providers. • For example, in one health plan’s network in 2009, one globally paid provider had a health status adjusted budget of approximately $428 per member, per month, while another had a health status adjusted budget of only $276 per member per month. 2/13/2012 10 2/13/2012 Provider Groups from Low to High TME Childrens HARRINGTON PHO Partners South Shore PHO STURDY MEMORIAL HOSPITAL COOLEY - DICKINSON PHO UMASS MEMORIAL MED. CTR. Acton Medical Associates Central Massachusetts IPA Lahey Clinic Northeast Health Systems VALLEY MEDICAL GROUP Mount Auburn Cambridge IPA Southcoast Beth Israel Deaconess Atrius Health HEALTH ALLIANCE WINCHESTER/HIGHLAND Baystate Health Caritas Christi MORTON HOSPITAL HENRY HEYWOOD New England Quality Care Alliance Fallon Clinic Lawrence General IPA Signature Healthcare Brockton Lowell General PHO CAREGROUP - N.E. BAPTIST ANNA JAQUES/MERRIMACK/WHITTIER HOLYOKE PHO METRO WEST-LMH BMC MANAGEMENT SERVICES HCPA NASHOBA IPA Neponset Valley Healthcare Assoc East Boston Neighborhood Health Ctr MARLBOROUGH/ASSABET Relative Health Status Adjusted TME GLOBALLY PAID PROVIDERS DO NOT HAVE CONSISTENTLY LOWER TOTAL MEDICAL EXPENSES Variation by Payment Method in one Major Health Plan's Health Status Adjusted Total Medical Expenses (2009) 1.600 1.500 1.400 1.300 1.200 1.100 1.000 0.900 0.800 11 % of Increase in Costs Due to ∆ in Price v. Mix v. Utilization PRICE INCREASES CAUSED THE MAJORITY OF THE INCREASES IN HEALTH CARE COSTS IN THE LAST SIX YEARS BCBS'S COST DRIVERS FROM 2005-2010 100% 90% UTILIZATION 80% 70% PROVIDER MIX AND SERVICE MIX 60% 50% 40% UNIT PRICE 30% 20% 10% 0% 2005 2/13/2012 2006 2007 2008 2009 2010 12 TOTAL MEDICAL SPENDING IS HIGHER FOR THE CARE OF COMMERCIAL PATIENTS FROM HIGHER-INCOME COMMUNITIES Proportion of Members at Each Spending Level with Low v. High Income 100.0% 90.0% 80.0% 70.0% 60.0% $120,149 50.0% $54,827 $42,850 40.0% $36,390 30.0% $27,802 20.0% 10.0% 0.0% $335 $367 $388 $410 $448 1st 2nd 3rd 4th 5th 2/13/2012 Members of Major Health Plan by Spending Quintile (As Measured by PMPM Health Status Adjusted TME) 13 TIERED AND LIMITED NETWORK PRODUCTS HAVE INCREASED CONSUMER ENGAGEMENT IN VALUE-BASED PURCHASING • Health insurance products that do not differentiate among providers based on value do not give consumers an incentive to seek out more efficient providers, because consumers are not rewarded with the cost savings associated with that choice. • As a result: (1) consumers are de-sensitized from value-based purchasing decisions and (2) providers are not rewarded for competing on value. • There have been recent developments in tiered and limited network products; these types of innovative products should be encouraged. 2/13/2012 14 Three Pillars to Shore Up the Market 1. Price transparency and consumer health care literacy: consumers should be able to get accurate information on coverage and costs from both providers and health plans. 2. Ensure a more effective and competitive market: employers and consumers should have viable competitive options for health care coverage and delivery. 3. Balanced approach to address historic market disparities: we need to set goals to control future growth and to reduce unwarranted price variations, and we should give the market time to meet those goals before temporary market corrections are made. 2/13/2012 15 RESOURCES & CONTACT INFORMATION • Report of MA Attorney General’s Examination of Health Care Cost Trends and Cost Drivers: http://www.mass.gov/Cago/docs/healthcare/final_report_w_cover_append ices_glossary.pdf • MA legislation (Chapter 288 of Acts of 2010) to control costs and increase transparency in health care market: http://www.malegislature.gov/Laws/SessionLaws/Acts/2010/Chapter288 • MA Division of Health Care Finance and Policy cost trend hearing materials: http://www.mass.gov/dhcfp/costtrends 2/13/2012 16