Lynn Sanders VA Pharmacy Informatics Conference April 2010 Idea Process to submit an idea RAEM and Class 3 Program Office Role ◦ Request for business owner support Approval, prioritization, funding Project Development Project Oversight and Governance The Next Big Thing Ideas Usually come from a medical center as a result of a Need Needs come from an issue, such as a patient safety incident or a legislative review. Once a need is identified – some one needs an idea. Ideas are developed in a number of ways At the medical center by a person or group that designs something locally. In many cases this may simply be a tool used locally such as a template or file man report In some cases the design is shared and its believed that other medical centers might benefit. Ideas may also come from outside VA, other hospitals and vendors There are a few ways that a idea for system improvements to be developed ◦ ◦ ◦ ◦ New Service Requests Class III Conversions Innovations Program Local Development Request for Approval, Prioritization Pharmacy Re-engineering New Service Requests Class III Development Innovations Local Development Incorporating Commercial Systems The Enterprise Systems Management (ESM) Office is part of the Veterans Health Administration (VHA) Office of Health Information (OHI) within the Department of Veterans Affairs (VA). The ESM Office serves as a VHA advocate and facilitator in the advancement of Information Technology (IT) and innovative health information strategies that improve the services provided to our nation’s Veterans. The Office also serves as a liaison among clinical, business, and IT communities to ensure technology enhancements and strategy requirements are: Identified Communicated Understood Prioritized Translated into IT investments that meet clinical, business, and Veterans’ needs Our primary goals are: •Gathers, documents, analyzes, and evaluates clinical and business requirements. •Analyzes and evaluates projects and programs designed to meet VHA clinical and business requirements, including analysis of costs, benefits, return on investment, cost effectiveness and suitability for meeting the stated requirements. •Interprets and assesses the impact of new or proposed Congressional legislation or Administration proposals on VHA user requirements. •Provides business intelligence to support executive decision making during all stages of project and program planning, policy formulation, and decision making. •Translates user requirements into functional requirements through coordination with technical resources, documents system Concepts of Operations, and defines requirements for VHA enterprise architecture and compliance. •Facilitates collaboration among various teams to address process improvement. VHA utilizes a rigorous, seven-phase process to evaluate NSRs: Request Initiation Assessment of Request Analysis of Requirements Technical Assessment of Request Prioritization of Requests Approval of Concept Funding and Activation of Project. New Service Request (NSR) Processing NSR Submitted Initiation Is there management support? Assist Customer in Soliciting Support Not Supported End Request Processing Supported High Level Assessment ESM Office Screening and HISEB Review Assessment Not Supported Support ? Urgent / Mandated Work* End Request Processing Supported Technical Assessment Quad (with Technical Analysis) Software Solutions Assessment Common Services HISEB Prioritization Signed Business Requirements Requirements Gathering & Documentation Analysis Joint Interoperability Ventures HISEB Requirements Artifacts Health Data Systems HISEB Health Provider Systems HISEB Customer Program ESM Office Decision Boards OED (HISEB, IDMC) Customer Initiates Request ● Customer identifies Information Technology (IT) need. ● Customer submits New Service Request (NSR) to Enterprise Systems Management (ESM) Office. ● URL: http://vista.med.va.gov/pas/ITServiceRequest .htm ESM Requirements Analysis and Engineering Management (RAEM) ● RAEM works with customer to secure endorsement from Program Office or Veterans Integrated Service Network (VISN ) and identifies business owner . ● ESM may override the need for VISN or Program Office endorsement . Key Customer Identification of IT Need Registration , Enrollment & Eligibility HISEB Management & Financial Systems HISEB ESM/RAEM Team ● Communicates with Business Owner and Stakeholders . ● Provides guidance to customer on completion of Customer Business Justification (relates value to VHA’s strategic goals ). ● Defines high-level business needs . ● Assesses existing or current development initiatives . ● Consults with the Office of Enterprise Development (OED), as appropriate . ● VHA Office of Health Information (OHI) Health Data Informatics (HDI) Patient Safety evaluates request for patient safety risks . ● RAEM presents findings to ESM . ● ESM presents findings to Health Information Systems Executive Boards (HISEB). *Note: Requests immediately move into the Analysis Phase if Patient Safety , the ESM Office, or HISEB support a fast track or mandated status . All three groups are still required to review the NSR . ESM Team ● Routine Analysis involves : - Interaction with business owner , stakeholders and OI touch points to document a comprehensive set of high level business requirements . - Solicitation of business owner sign -off of business requirements . - Collaboration with OED for security and infrastructure elements . - Identification of applicable ‘standing’ requirements such as identity management , 508 compliance , privacy , and security . ● Requests of high urgency or risk are handled through a fast -track process . ESM/RAEM Team ● Business Requirements Packet (Business Requirements Document , Draft Quad Chart with business sections completed ) is shared with OED for technical assessment . OED Team ● Completes Quad Chart with technical analysis recommendations , which includes estimated cost and duration of the project . It could also include a proposal for inclusion into an active project (change control ). ● Submits their findings to the ESM /OED Review Team for concurrence . ESM Team ● Obtains concurrence from Business Owner . ESM Team ● Facilitates development of requirements artifacts . ● Finalized artifact documents (business owner approved Business Requirements Document , Customer Business Justification *, technical proposal from OED , and Quad Chart ) are shared with HISEBs . ● Work is evaluated against strategic goals and value to the organization . ● HISEBs create two categories of work : - Mission Critical Work . - Ranked List of Mission Requirements – A ranked list is developed reflecting business priorities . Filter 4 Must Do Ranked Not Supported End Request Processing Decision Boards ● HISEB listings are presented to the IDMC . ● IDMC may consult additional stakeholders such as the Health Services Committee. ● IDMC recommends funding prioritization to NLB . ● NLB makes recommendations to USH . ● USH makes final decisions for Veterans Health Administration (VHA) priorities . Informatics & Data Management Committee (IDMC) Approval National Leadership Board (NLB) Under Secretary for Health (USH) Funding & Activation Funding Available ? Yes No Approved but funding unavailable OED ● Approved project is submitted to OED . ● Project is created in the Technical Services Project Repository (TSPR ). ● Project is scheduled for activation in accordance with approved project schedule . Project Activation Revised 6-23-09 Created By CR, PL , KF, & JM, Edited by DB/LBH /JH/JM v. 3.7 Enterprise Systems Management Class III to Class I New Service Request Process (Analysis Phase) Version .11 Class III Process Trigger NSR Flagged as Class III If Class III NSR is not mandated After ESM/RAEM NSR Screening Call If Class III NSR is PSI Mandate or Suggested Mandate After HISEB Filtering Requirements Analysis Subprocess 6.0 for Class III Input: Completed Class III Screening Call Record and Customer Business Justification supporting the product Elicit Business Needs and Software Capabilities Review Needed? No Yes Workgroup Functional Review Multiple Solutions Yes Ranking of Solutions by the Workgroup No Determine Program Office Level of Support for National Deployment No Sign-Off – Rework Documentation Complete Class III Product Summary Form & Initiate Function Point Count Activity Program Office Decision on Solution Concurrent Product Selection Analysis EDM Preparation and HSC Review Obtain Sign-Off for the Class III Summary Form Sign-Off Obtained Initiate SSF, TAF and SRR Output: Class III Product Summary Form and Customer Business Justification Tool supporting the product, Executive Decision Memo for NLB signature, Product PowerPoint to be used for IDMC presentation. Enter NSR Process at HISEB Prioritization Class III Prioritized List, separate from NSR Prioritized List? HSIEB, Patient Safety Five Health Information Systems Executive Boards (HISEBs) have been formed under the authority and guidance of the Informatics and Data Management Committee (IDMC). Each HISEB provides senior VHA management, leadership, and oversight to facilitate and advance the functionality and operation of an IT portfolio in the Office of Health Information. Responsibilities include: Ensuring that the portfolio meets current and future needs of VHA customers. Ensuring effective resource utilization. Ensuring that the portfolios are managed in compliance with VA and VHA plans, policies, standards, infrastructure and architecture. Establishing project specific sub-groups. Overseeing the performance, planning and execution of systems within each portfolio to ensure successful development and operation throughout the system's lifecycle. NSR # NAME 20080916 Appropriate Use of Hold ANALYST Jevec STATUS DATE STATUS 11/17/2008 PSI Mandate Canned Report for Outpatient Prescription 20081114 Activity Jevec Suggested 1/13/2009 Mandate Report to Identify Patients Prescriptions 20081115 for Recall Notices Jevec Suggested 1/13/2009 Mandate 20081123 Auxiliary Drug Information Enhancements Jevec Suggested 1/13/2009 Mandate 20081124 Prescription Label Suggested 1/13/2009 Mandate Jevec 20070707 Cardiology Domain – Cath Lab Integration Sklar 2/3/2009 Bypass Filter 20081118 Printing of Non VA Meds as Prescriptions Jevec 2/3/2009 Bypass Filter Comprehensive Risk Management 20080409 Program Jevec Suggested 1/29/2009 Mandate 20081126 Customized Drug Information Jevec 2/17/2009 PSI Mandate Change CPRS reports to include station 20081206 address in header Lester 2/19/2009 Bypass Filter HISEB REVIEW DATE Health Provider Systems (HPS) provides IT tools that support clinical care activities, both for direct care givers as well as ancillary service departments. Health Provider Systems are information systems that help healthcare providers care for Veterans by supplying information to main systems, such as VistA. The HPS portfolio focuses on: •Electronic Healthcare Record (CPRS) •Clinical flow sheets •Laboratory, Pharmacy, Radiology, and Surgery departmental systems •Clinical Image Management services •The Enterprise Systems Managers (ESMs), in conjunction with the Health Provider Systems Health Information Systems Executive Board (HISEB), will manage and oversee the HPS portfolio. Health Provider Systems – Active Projects BCE – Positive Patient Identification Blood Bank - VBECS v1.0 Updates Blood Bank Application Maintenance Blood Bank System Anticoagulation Management Program Mandatory Field in Consult Request Software “soonest appropriate date for this service to be provided” CLIO v1 CPRS - Display Polytrauma Markers CPRS GUI Development Version 28 EDIS v1 VistaWeb v11 Radiology HL7 Interface Update Radiology Safety & Reporting Enhancements (previously known as Radiology Maintenance & EnhancementsRadiology) RAI/MDS Maintenance BCMA - Inpatient Medications Requests for SFG IRA - Phase 3 and Phase 4 FY 10 Annual Surgery Updates FY10 Pharmacy NDF Maint and Data Updates Document and Ancillary Imaging Filmless Radiology (VHA will determine Leg. mandate) VistA Imaging Core VistA Imaging Storage Laboratory System Reengeering Project (LSRP) FDA Medication Guides Updates - Just approved to activate, project in startup Ward Drug Dispensing Equipment (WDDE) Interface Pharmacy Legacy QTR Enhancements Pharmacy Re-Engineering (PRE) .5 National Teleradiology Program VA/DoD Imaging Paused – Blind Rehabilitation v5.1 (need to replace a contract lost in December) Paused – Spinal Cord Injury v3.0 (need to replace a contract lost in December) Paused - Mental Health Enhancements phase I (this defect repair effort requires two OI&T resources) Teratogenic Drugs Supratherapeutic Dosages Allergy Checks using COTS CCHIT Transfer In/Out/NVA Order Checking Improvements Complex Order Edit Item # 39 40 51 62 134 193 341 NSR 2007110 2 381 Name Pharmacy Reengineering (PRE) 0.5 Pharmacy Reengineering (PRE) 1.0 (Critical Safety Features) Bar Code Expansion Lab Reengineering Product Pharmacy Reengineering Patient Safety Impact Necessary to reduce Adverse Drug Events (ADEs) Bar Code Expansion (BCE) Lab Reengineering Intensive Care Unit (ICU) -Critical Care Information Systems (CCIS) Other Health Provider Systems Tissue/Implant Registry Registries Identity Management Identity Management Oncology National Solution Oncology National Solution Prevents “wrong patient events” due to mislabeled laboratory specimens and biopsy samples... Will reduce delays in diagnosis, support bar-coded samples, and foster better sharing of diagnostic reports. Eliminates “data silos” of critical patient information within Intensive Care Units. Allows providers to quickly identify the specific implants for a patient and provide necessary clinical actions.. . Ensures compliance to Identity Management data standards for enterprise access to patient data. Standardizes and allows comprehensive order entry of complicated chemotherapy protocols. . Subsequent to Prioritization and Cost Assessment Sustainment Core Critical Patient Safety Transitional – T 13 Initiative Mission Critical Other Mission Critical Discretionary Mission Critical Display Line Number Project/ Proposal 1 Austin Enrollment Support 2 HEC IT Enrollment Support 3 Category Sustainment Sustainment Maintenance VHA T13 Initiative Initiative / Op Plan Name Office/Business Sponsor ESM CBO/Phillip Matkovsky, Tony Guagliardo & Lynne Harbin REE Sustainment Maintenance CBO/Phillip Matkovsky, Tony Guagliardo & Lynne Harbin REE Home Telehealth Development Sustainment Maintenance PCS / Adam Darkins HDS-DS 4 Health Data Repository (HDR) - Sustainment Sustainment Maintenance PCS/ Stanlie Daniels & ROB/Gail Graham HDS-DS 5 Blood Bank System Sustainment Maintenance Blood Bank/William Triest HPS-JS 6 Occupational Health RecordKeeping System (OHRS) Sustainment Sustainment Maintenance Occupational Health/Victoria Davey HPS-JS 7 My Healthe Vet Sustainment Sustainment Maintenance PCS/Nichol, Paul & Dr. Agarwal, OHI, CHIO/ Hancock, Theresa HPS-SF Display Line Number 8 9 VHA T13 Initiative Office/Business Project/ Proposal Category Initiative / Op Plan Sponsor Name C33 FLITE VBMS Crit Pat Safety Positive Patient Critical Patient BCRO/Chris Identification (PPI) - also Safety Tucker known as Bar Code Expansion (BCE) ESM HPS-JS Lab Data Sharing & Interoperability (LDSI) Anatomic Pathology / Microbiology Critical Patient Safety Dependencies PCS/William Triest HDS-DE 10 Person Service Critical Patient Safety Dependencies OHI/ Gail Graham, & Elizabeth Franchi REE 11 Wireless Upgrade Critical Patient Safety Dependencies 12 Laboratory System Reengineering Project (LSRP) Critical Patient Safety PCS Diagnostic Services, P&LMS/William Triest HPS-JS 13 Pharmacy Reengineering (PRE) 0.5 Critical Patient Safety PCS PBM/Michael Valentino HPS-JS 14 Pharmacy Reengineering (PRE) 1.0 Critical Patient Safety PCS PBM/Michael Valentino HPS-JS CS IT $M cumulative (Non-Pay) VA Initiatives / Programs (IT Priority Categories from Highest to Lowest) IT $M (Non-Pay) Sustainment of Existing Systems CH-33, FLITE, VLER, VBMS, Other High Priority Critical Patient Safety: Lab, Bar Code Expansion, Pharmacy, Others Core VA T-13 Initiatives Administration-Level T-13 / Op Plans Other VHA Mission Critical (OI&T Development Modernization & Enhancement) Discretionary Mission Work (VHA) $1,368.1 $337.6 $1,368.1 $1,705.7 $197.3 $438.5 $365.1 $87.7 $1,903.0 $2,341.5 $2,706.7 $2,794.3 $280.0 $0.0 $3,074.3 $3,074.3 Funding Cut Line $2.7B Example of PRE as a Project Project Plan Before PMAS PM Name: Mike Mims VHA Biz Rep: Lynn Sanders VHA Biz Owner: Jeff Ramirez Program Summary: Justification: The Pharmacy Reengineering (PRE) project will replace all pharmacy applications with a system that better meets the current and expected business needs for the VA. This product will deliver enhanced order checking functionality utilizing HealtheVet (HeV) compatible architecture to the field with our first iteration addressing known patient safety issues. Other enhancements will include Dispense and Administration, Activate, Inventory, Clinical Monitoring, and functions with final migration to the HeV environment. Current Pharmacy functionality is not patient centric and does not include adequate decision support capabilities required for a modern healthcare system. Approximately 124 requests for system improvement have been referred to Pharmacy Reengineering and are deemed not feasible to be implemented in Legacy. The Pharmacy Reengineering project will provide the ability to respond to the ever-changing patient safety issues, medication treatment cost reduction and containment, beneficiary service requests, and will provide the clinician with an improved work flow and process utilizing a scalable HDR/HealtheVet platform and realization of One VA. Business Value Release Number Business Capabilities Business Outcomes & Metrics 0.5 Improved Decision Support • Enhanced drug-drug check to provide more clinical information • Enhanced duplicate therapy check to utilize FDB Enhanced Therapeutic Classification which allows for multiple classes per drug • New maximum single dosage check • New Daily Dosage Range check • Ability to customize decision support data as required to meet VA needs • APIs to support order check enhancements • Integration of order checking services provided by a commercial drug database into support Legacy VistA order processing functions • Pre-Release patch for file mapping, setup and review to implement new dosage checks • Quick identification of discontinue/hold action type (e.g. discontinued due to edit) 1.0 Pharmacy Enterprise Product System (PEPS) (Replaces current National Drug File and Pharmacy Data Management modules) • Display of lab/vital information for pharmacy staff to aid in professional review of medication orders. • NDF mismatched items would be eliminated •Implementation of dispensing limits (qty/days supply) • Enhanced Do Not Mail functionality. • Identification of Product Type and Storage Requirements • Identification of High Risk Drugs for Follow up • Increased frequency and streamlined distribution of drug database updates • Improved Drug and supporting pharmacy file maintenance tools • Manage pharmacy users/user roles functions (role based access and rules) • Improved parameter management Version Number: 1.0 Release Number 1.0 (cont.) 2.0 Business Capabilities Business Outcomes & Metrics Pharmacy Enterprise Product System (PEPS) (Replaces current National Drug File and Pharmacy Data Management modules) • Enhanced Reporting capabilities Inventory (Replaces current Controlled Substances, Drug Accountability, Automatic Replenishment/Ward Stock and Pharmacy Data Management (partial) applications • Enhancements to PEPS Module to support new inventory module (and to finish up what was not done in the initial version) • Replacement of Legacy VistA PBM Inventory and drug data extractions • Ordering Capabilities (includes prime vendor interface) • Inventory accountability • Receiving/Shipping • Return/Recall Management • Reporting and Forecasting Usage • CS Discrepancy Tracking/Documentation • CS Wasting • Identification of Drugs Requiring Witness for Administration • Check for Lifetime Cumulative Dose • Check for IV compatibility Release Number Business Capabilities 3.0 Order Entry, Activate, and Clinical Monitoring (Replaces Legacy VistA order entry/finishing modules in Outpatient Pharmacy, Inpatient Medications (UD & IV) Dispensing (Replaces Legacy VistA dispensing functions in Outpatient Pharmacy, Inpatient Medications and Pharmacy Benefits Management (partial) ) Administration and Final Migration to HeV (Remaining legacy pharmacy modules retired) Business Outcomes & Metrics • • • • • • • • • • • • Enhancements to PEPS Modules to support order entry, activate order and clinical monitoring activities) Enhancements to Inventory Module if needed Enhanced Patient Counseling Functionality Enhanced Intervention Module Integrated Patient Medication Profile Single/Guided order entry dialog for medications/supplies Enhanced Order Actions (e.g. Hold, renew, etc) processing Enhanced order entry of specialty orders (TPN, Oncology, PCA, complex orders, etc) Enhanced order pending lists and processing Medication Order Reconciliation upon Patient Movements Improved transfer of orders Creating/Review of Clinical Monitors Replacement of Legacy VistA PBM dispensing data extraction Support for Barcode/RFID technology System Order Tracking Dispense Exception Tracking Electronic Fill Lists Real Time order tracking with CMOP Enhanced communication between CMOP and remote facilities Tracking of Lot numbers, NDCs and expiration dates with fill records Create/Manage preparation lists Enhanced Missing Dose Requests Enhanced Virtual Due List Display stability data for premixed sterile products Witnessing of Controlled Substances and High Risk Medications Improved medication administration documentation PMAS is the rigorous management approach VA instituted to address IT development project performance shortcomings. PMAS delivers smaller, more frequent releases of new functionality to customers, ensuring that customers, project staff, and vendors working on a project are aligned, accountable, and have access to all necessary resources to successfully complete the project’s goals and objectives. PMAS mandates that specific project resources and documentation be in place before development begins and mandates that approval processes be used during the system development life cycle. It also ensures that development projects are outcome-based by institutionalizing the use of standard, end-toend repeatable processes. Support delivery (IOC) of PRE components in manageable increments not to exceed 6 months. Increments must provide functionality to business owners Accelerate delivery of increments to field testing Reduce duration of lab testing processes Increase reliance on internal SQA and test accounts at field sites for feature testing Beat schedule for FOC delivery outlined in approved June 2009 schedule After PMAS PRE PMAS Integrated Program Team Agenda 03/22/2010 (Monday) Facilitator: Mike Mims 10:00am EST (9 Central, 8 MTN, 7 Pacific) Call number (audio) 1-800-767-1750 Access Code: 14063# Note Taker: Gina Scorca Live Meeting Link: https://www.livemeeting.com/cc/vaoi/join?id=DM22SM&role=attend&pw=d%2B.s3ZF PRE Website link: http://vaww.itfo.portal.va.gov/svcs/itfopmo/pre05/default.aspx Invitees/Attendees * in attendance T=Travel/Training N=Not in attendance L=Leave E=Excused R=Sent a representative Name Service * * * Mike Mims LuAnne Barron Michelle Ott Program Manager PBM EIE Project Manager N Marilyn Hodge Director, OED TS N * * * John Lunden Michaele Mahoney Lyn Teague Jim Weaver ETS National Support National Support Implementation Manager N Angela Chow Implementation Manager * N * N N * * * Richard Muse Karen Lebo Cliff Sorenson Sanders Craig Hunter David Honeycutt William Whitaker David Lyles Project Planner ITALO NTE&O PBM Implementation Manager Program Manager Project Manager * * * N * * * * N * * * * * * N * Name Service Ed Heitman Robert Russo Elisa McReynolds NTE&O OGC Field Operations Sarah Emerson Laura Rowland Tom Grohowski Dan Soraoka Jeanne Brych Contract Representative Project Planner (OED TS) OED TS Cathy Harris ITALO Gina Vece Jennifer Freese Kristina Lew Arti Iyer Jim Pollard Gina Scorca Steve Nagy Kendra Miller Project Manager Development Manager TAC Contract Specialist SQA Testing PRE Project Management Technical Writer Increment # Planned Start Planned IOC PRE Foundational Enhancements 1 10/09 12/09 Pharmacy Enterprise Customization System (PECS) 2 10/09 3/5 Order Checks Phase 1 (Non-Dosing) 3 10/09 6/10 Order Checks Phase 2 (Dosing) 4 10/09 6/10 Pharmacy Enterprise Customization System Enhancements 5 12/09 08/10 Enhanced Order Checks 6 07/10 12/10 PMAS/ Project Deliverable 37 Current PRE Status. ◦ ◦ ◦ ◦ IOC for PECS (Increment 2) completed 3/5/10 as scheduled. National Hardware Solicitation bids received 3/12/2010. Reviews start 3/15/2010. Setup of Beta sites for Increments 3 and 4 completed as scheduled by 3/15/10. UAT for Increment 4 is planned for the week of 4/12/2010. Issues ◦ Existing SQA testing and Project Planner contracts supporting PRE expire on 3/31/10. If coverage in these areas is not maintained, PRE schedule may be impacted. Indications are that these contracts will not be renewed. 38 Pharmacy Legacy Quarterly Enhancements CPRS Inpatient Medication Orders BCMA BCRO Lab Re-engineering e-Pharmacy Claims • • • SM enables Veterans and their healthcare teams to exchange non-urgent health-related information, attend to administrative needs, and in some cases communicate in lieu of an office visit or telephone call. SM is a patient-professional communication tool that enables: 1) patient-clinician communication management; 2) healthcare team management; 3) message management; and 4) patient services/clinical operations management. This e-health service, provided through MHV, is the authorized means for VA staff and patients to communicate electronically with one another. Expansion of virtual medicine for Veterans is a critical component of the Veteran Centered Medical Home model transformation. SM through MHV is considered an essential element of the Veteran Centered Medical model enhancing virtual medicine activities and providing patients with access to the care they need in a manner they desire. Innovation Initiative Remote Cardiology Consultations Using Handheld Devices Facility: DVA Medical Center Initial Idea Submitted by: Edward Employee Department of Veterans Affairs 1 Main Ordering Screen PBM, Patient Safety, ESM Purpose The Business Relationship Meetings between Under Secretary of Health and VA Chief Information Officer provide a forum for weekly status reports on various projects and activities. The primary meeting activities are as follows: • The review and discussion of status of agenda items as determined by VHA • Discussion of various joint activities and projects between VHA and OI&T • Focus on development and operational issues Approval of Project Phases Issue Brief and Concurrence ◦ ESM, VA IT, PBM, Patient Safety Advisories to Leadership and Medical Centers Compliance Monitoring Report of Contact for Problems Workgroup Participation and Subject Matter Experts with VA IT Project Leaders and Developers Knowledge Experts Training and Education Communications Issue: Date of Report: Point of Contact: Desired Release Date: Emergency Release: Application Name(s): Software Product Description: Patch Release Dependencies STATEMENT OF ISSUE: SUMMARY OF FACTS / BACKGROUND: Impacts to Healthcare: Impacts to Business Flow: Solutions: CURRENT ACTIONS: SUMMARY OF TESTING: Testing Process: Peripheral devices affected: Outstanding Issues: Exceptions to Testing: Communications: Proposed IOC Test Sites IMPLEMENTATION ISSUES: Recommend Approval/ Do Not Recommend Approval ECOMMENDATION: BASIS OF RECOMMENDATION AND EFFECTS ON EXISTING PROGRAMS AND/OR FACILITIES: CONCURRENCES: VHA OHI IT Patient Safety: Recommend Approval/ Do Not Recommend Approval/ No review required Business Owners/Stakeholders Signature: EntMgr HPS-S HPS-F HPS-S HPS-S RequestID PRE Version Delayed Request Due to Name PRE NSR Request Phase Date 20100118 Signature Receipt for Prescriptions using Asses iMedConsent sment 3/15/2010 View alert for expiring Generic Asses (text) orders sment 1/25/2010 20100115 PRE V2.0 BCMAComment Icon on VDL PRE V2.0 View alert for abnormal microbiology (mi subscripted lab test) results 20100309 20100109 Asses sment 1/22/2010 BRD Age in Signed Days Date (CYTD) 30 79 82 90 Asses sment 1/14/2010 SITES NOT INSTALLED BY COMPLIANCE DATE OF 4/13/2010 EL PASO, TX HINES, IL 15-Apr-10 MANILA OC, PI ORLANDO, FL 14-Apr-10 Prioritization and Funding for FY 2011 The first part of this plan lays the foundation to transform VHA’s culture to be more patient centered. Beginning in FY 2010, this effort will require a continuous investment over a number of years. Ultimately, it will require every employee, from the physician to the housekeeper, to redefine his or her role within this new context. The Universal Services Task Force laid a foundation for VHA’s new models of care. Their April 2009 report laid out twelve principles that will begin to define this new culture. 1. Honor the veteran’s expectations of safe, high quality, accessible care. 2. Enhance the quality of human interactions and therapeutic alliances. 3. Solicit and respect the veteran’s values, preferences, and needs. 4. Systematize the coordination, continuity, and integration of care. 5. Empower veterans through information and education. 6. Incorporate the nutritional, cultural and nurturing aspects of food. 7. Provide for physical comfort and pain management. 8. Ensure emotional and spiritual support. 9. Encourage involvement of family and friends. 10. Ensure that architectural layout and design are conducive to health and healing. 11. Introduce creative arts into the healing environment. 12. Support and sustain an engaged work force as key to providing veteran centered care. Specific VA goals for VLER are to: · Integrate VA with certified (NHIN-compliant and authorized) community resources to enhance services to Veterans by aggregating data from VA, DOD, and the private sector · Establish a consistent universal view of a client’s electronic record · Become a recognized platform and leader in the nations transformation to higher quality, continuous care services supported by electronic records · Enable a proactive, convenient, comprehensive, and secure method of access to other VA services and benefits OHI Organization Chief Officer Craig B. Luigart Health Systems Chuck Hume (Acting) Deputy Chief Officer Enterprise Systems Management (ESM) Chuck Hume – Director Business Architecture Requirements Analysis & Engineering Management Program Integration VHA IT Portfolio Management VA/DoD Health Information Sharing (HIS) Cliff Freeman – Director Administrative & Operations Support Bidirectional Health Information Exchange Program Support Clinical/Health Data Repository Program Office Liaison Health Information Network VAMC Interoperability Liaison Health Care Information Management Gail Graham Deputy Chief Officer Education and Training IT Patient Safety Program Office Health Data and Informatics (HDI) Vacant – Director Data Quality Health Care Security Requirements Health Information Management Information Access & Privacy National Data Systems Business Operations Bill Burrow (Acting) Deputy Chief Officer Administrative Services Budget & Finance Committee Liaison Office Communications Contracting Human Resources Service Coordination Marcia Insley – HDI Deputy Director Section 508 Compliance VACO Library VA Library Network VHA Forms, Pubs, & Records Mgmt Chief Health Informatics Office (CHIO) Linda Fischetti – Director Bar Code Resource Office Emerging Health Technology Office Health & Medical Informatics Office Standards & Interoperability Office Veterans and Consumers Health Informatics Office 1