Bridging The Gap: Transition from Pediatric to Adult Care for Young Adults With Childhood Onset Chronic Disease Rachel Bensen, MD, MPH Dana Steidtmann, PhD Yana Vaks, MD Mentor: Arnold Milstein, MD, MPH The Triple Aim Improving patient experience Improving population outcomes Lowering per capita costs Year 1 “Boot Camp” Literature Review Observations, Needs Assessment, Expert Consultation Prototyping Model Refinement Identification of pilot sites Year 2 Implementation Evaluation & Further Refinement Beyond Dissemination of Successful Models http://cerc.stanford.edu “Patients want a life program, not a medical program” “Transition is so serious and so scary” Consensus Statement on Transitions (2002, 2011) Purposeful, planned process that addresses the medical, psychosocial and educational/vocational needs of young people with chronic medical conditions, as they move from child-centered to adult-oriented health care system Transition Processes Now Pediatrics +/Transition Preparation or Consult Pediatrics Pediatrics Adult Care Specialized Adult Medical Home Transition Clinic Adult Care Remain within the Pediatric System Spikes in Health Crises Brousseau et al 2010 (JAMA) Acute Care Utilization and Rehospitalizations for Sickle Cell Disease Transition from Pediatric to Adult Care for Young Adults With Childhood Onset Chronic Disease Who are we talking about? Age: 15-25 years US: 39.2 million 5-10% (4 million) have serious chronic conditions 0.5 million young adults transition from pediatric to adult care every year 2010 US Census Data Cerebral palsy Type I Diabetes Cystic Fibrosis Congenital heart disease Transplants Rare genetic and metabolic disorders Severe asthma Spina bifida Inflammatory bowel disease Lupus Sickle Cell Disease Muscular Dystrophy and many others… Connor Age: 19 Diana Age: 22 Gabe Age: 17 Muscular Dystrophy Cerebral Palsy Type I Diabetes = Costly, avoidable hospitalizations & unnecessary suffering Bridging The Gap: Transition from Pediatric to Adult Care For Young Adults with Childhood Onset Chronic Disease Build self-management skillsskills Buildand andsupport support self-management Team-up providers to matchsupport care to changing patient needs Tele-mediated specialty Guide patients & families through service changes to avoid care laps Guide patients & families through service changes ~15% net reduction in annual per capita medical spending for target population Ongoing Assessment Dial services up and down Match individual needs Medical Fragility Patient Activation Psychosocial Mental Health Real time remote check-ins Prompt responses Avoid acute crises Bridge Team • • • • Lead & oversee the Bridge Team Organize medical care most medically fragile Provide medical back up Quality control • 1-to-1 coaching to motivate and build skills for self management of illness • Orient to device based self tracking tools • Support during high risk periods • Mentorship • • • • • • Point-of-contact during transition Assess risk factors to match to relevant resources Transition readiness checklist Outreach during high risk periods Educate on what to expect during transition Mentorship *Per 300 NP/PA patients 1.0 FTE* Health Coach 1.5 FTE* Navigator 4 FTEs* Bridging The Gap Transition from Pediatric to Adult Care for Young Adults With Childhood Onset Chronic Illness The System Challenges The Patient Difficult Period • Mismatched Care Medical issues exacerbated • • Being a teenager is tough • • Mental health problems surface • • Caregiver fatigue Limited care coordination Gaps in knowledge & support Not suited to busy patient lifestyles The Handoff The Gap • Avoidable hospitalization and increased ER use Decreased treatment adherence Complex systems are hard to maneuver • Fear of the unknown • Service changes • Lack of system interoperability Lapses in care and unnecessary tests ONGOING ASSESSMENT Patient segmentation to dial care level up and down BRIDGE TEAM: Advanced Practice Providers, Navigators, Health Coaches Solutions Build & Support Self-Management • • Technology-supported: • Health coaching • Treatment for anxiety & depression Peer support Predicted Gains: Tele-mediated specialty and care coordination support • • • Enhance care coordination Support primary care Improve access Clinical Outcomes Guide Patients & Families • • Navigation services • Transition checklist • Personal Health Record • Link to local resources Pull system to ensure stable arrival Patient & Family Experience Spending 15% Bridging The Gap Transition from Pediatric to Adult Care for Young Adults With Childhood Onset Chronic Illness Challenges The Patient Difficult Period • The Handoff The System Mismatched Care Medical issues exacerbated • • Being a teenager is tough • • Mental health problems surface • • Caregiver fatigue Limited care coordination capability Gaps in knowledge & support Not suited to busy patient lifestyles The Gap • Avoidable hospitalization and increased ER use Decreased treatment adherence Complex systems are hard to maneuver • Fear of the unknown • Service changes • Lack of system interoperability Lapses in care and unnecessary tests ONGOING ASSESSMENT Patient segmentation to dial care level up and down BRIDGE TEAM: Advanced Practice Providers, Navigators, Health Coaches Solutions Build & Support Self-Management Tele-mediated specialty and care Guide Patients & Families coordination support • • Technology-supported: • Health coaching • Treatment for anxiety & depression Peer support Predicted Gains: • • • Enhance care coordination Support primary care Improve access Clinical Outcomes • • Navigation services • Transition checklist • Personal Health Record • Link to local resources Pull system to ensure stable arrival Patient & Family Experience Spending 15% Connor Age: 19 Diana Age: 22 Gabe Age: 17 Muscular Dystrophy Cerebral Palsy Type I Diabetes • Navigator • Personal Health Record • Navigator • Personal Health Record • Navigator • Personal Health Record • Remote specialist consults • Remote specialist consults • Health coach • Online depression treatment for mother • Peer support • Care coordination • Flexible appointments • Ongoing mental health screening Bridging The Gap We welcome your thoughts! Yana Vaks yvaks@stanford.edu Rachel Bensen rbensen@stanford.edu