HFMA December 2012 Change is Upon Us •Attacking Rising Costs • 23% of the Medicare population has a chronic condition with • 5 or more co-morbid conditions that compel them to see • 12 (different) physicians per year, to fill • 16 prescriptions and account for • 68% of total Medicare spending Source: Institute for Healthcare Improvement Future Healthcare Model: Strategic Imperatives Strategy #1: Physician Integration Mercy Health Physician Base Continues To Expand Mercy Health employs physicians (primary care and specialists) in every planning area. * *includes MD extenders Strategy #1: Physician Integration 4 Strategy #2: Cohesive Care Delivery Network Strategy #3: Population Health Management 20,000 Patients Mercy Health Employees Coming up in 2013 22,000 Patients Medicare Patients Clinical Integration (ACO) 800 Patients Medicare Advantage (MediGold) Commercial Payors Strategy #4: Increasing Efficiency LOS Index Comparison 2011 YTD Target approximates top quartile 1.06 0.99 1.01 1.02 0.99 MTA MWH SWO 1.02 G o o d 1.04 0.96 0.83 MHA MHC MHF LOS Index TJH North CHP OH Target = 1.01 Benchmark and target are approximate Reg Preventable Harm Comparison 2011 YTD Benchmark approximates top quartile 0.25% 0.13% 0.15% 0.14% 0.18% 0.16% 0.15% G o o d 0.17% 0.12% MHA MHC MHF Preventable harm TJH MTA MWH Target = 0.15% SWO North CHP OH Benchmark Reg= 0.22% ACO Development An Accountable Care Organization (ACO) is a group of providers willing and capable of accepting accountability for the total cost and quality of care for a defined population. What is an ACO? Payer Partners ► Insurers Core Components: •People Centered Foundation •Health Home •High-Value Network •Population Health Data Mgmt •ACO Leadership •Payor Partnerships ► Employers ► States ► CMS 9 Mercy Health Select / ACO Vision MHS is a virtual partnership between Mercy Health hospitals, Mercy Health Physicians, community PCPs, specialist groups contracted with MH hospitals, and potentially other health care professionals who accept responsibility for and are dedicated to improving the health status of residents in the Tri-State region through improved access, coordination of care and clinical performance management Mercy Health Select - Building the ACO Mercy Health Physicians and Affiliated Physicians 22,000 attributed lives PCP determined by a plurality of visits Developing population health management skills Exploring commercial ACO opportunities ACO Development Timeline Medicare Advantage Offering Oct 2012 Medicare ACO application approved July 2012 Physician Led board of managers and committee operational April 2012 Oct 2011 Mercy Health Select LLC was formed Cornerstones of ACO Clinical Integration Care Coordination ACO Information Technology Financial Management There are two important goals the ACO must accomplish before it can get shared savings Create Sufficient Savings (>2.5%) Shared Savings Meet or exceed the minimum quality score 33 Quality Measures Measure and Report Patient experience Care Coordination Preventive Care Management of Population Health for at-risk chronic populations Diabetes Hypertension IVD CAD Key strategies to bend the cost curve PCMH that is fully implemented in all of our practices Care Coordination to proactively manage patients Reduce re-admits by improving communication among PCPs/ ED/ Hospitalists Reduce ED utilization by expanding access CarePATH Common IT Platform My Mercy Health Medical Home a patient centered experience Improving Patient Access PCMH Care Coordination Pilot Results Admission rate ↓ 51% Readmission rate ↓ 35% ER visit rate ↓ 37% Diabetes A1C control improved: ↑ 33% LDL (% Ideal) ↑ 6.45% Goal of not smoking: ↑ 11.8% Pulling it All Together: Comprehensive Population Health Management Physician-led Governance Body and Committees PCMH & Nurse Care Coordinator Program Risk Stratification, Disease Mgmt., Wellness, High-Cost Claims, Data Warehousing/Reporting Healthier Patients Lower Costs Healthier Population QUESTIONS? DISCUSSION